201 to 225 of 302 Customer Insight Jobs in England

qualitative and quantitative research methodologies to scope and deliver research that answers challenging business questions. You will be passionate about understanding our customers and translating their behaviour into actionable insight to inform design and product decisions. As a senior team member you will be a strong advocate for the user and will play a key role in collaborating with … stakeholders to shape product roadmaps that align with data, customer insights, and business goals. The right candidate will have 6+ years of applied qualitative and quantitative research experience in a professional setting; will be passionate about research and travel, comfortable in a fast moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If … re trying to solve/learn through research. Balancing efficiency and rigour across multiple projects while keeping research aligned with product timelines. Crafting and delivering clear, succinct and actionable insight deliverables for stakeholders at all levels. You will communicate, advocate for and socialise insights in a compelling way. Recommendations will be insight-led and aligned to business goals. More ❯

to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and centre of all we do. And in the spirit of sideways thinking, we're by their side as … our products, users, business, and competition through rigorous data exploration. You'll craft clear, specific, and jargon-free communication that profoundly resonates with customers, consistently bringing energy and a customer-centric focus to elevate the quality of all the work. What You'll Do: Deep domain expertise: Develop a comprehensive understanding of the domain's services, including their architecture … Engineering and the Product Advocate) that aligns with evolving and emerging SEO best practices, targets relevant keywords, and simplifies complex technical topics for the target audience. Own and drive customer insights: Own and drive the processes for gathering and analyzing customer insights through win/loss interviews and continuous feedback loops, directly informing external messaging and proactively refining More ❯

Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across … Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. … Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our More ❯

Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯

the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯

the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯

Lead on creative/copy positioning and brief submission for growth teams to deliver impactful and localised campaigns. - Work closely with product managers to align on roadmap priorities and customer feedback loops. 2. Launch Execution - Partner up with the product team to manage the go-to-market planning for feature launches. - Conceptualise integrated marketing campaigns across in-app, email … timely, scalable, and data-informed. - Coordinate with local market teams and growth to adapt messaging for region-specific rollouts: localisation across product messaging, local behaviour and competitive landscape. 3. Customer Insights & Market Intelligence - Analyze market trends and conduct competitive benchmarking to identify opportunities and threats. -Run user interviews, feedback loops, and surveys to understand pain points and improve UX More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

across the business to deliver impactful insights that shape the future of our services. What will I be doing? Lead the design and delivery of analytical projects that uncover customer behaviours and business opportunities. Translate complex data into clear, actionable insights using visual storytelling and effective communication. Collaborate with stakeholders to ensure insights are embedded into decision-making processes. … of continuous learning and high performance. Contribute to the strategic development of the Digital Analytics function, including tooling, training, and data quality. What do I need? Proven experience in customer insights and analytics, ideally within a digital environment. Strong leadership skills with a track record of developing and supporting high-performing teams through direct line management. Proficiency in tools More ❯

into scalable Webflow solutions and implementation plans Provide technical guidance on architecture, integrations, and best practices Build reusable templates and artifacts to support adoption at scale Uncover and unblock customer opportunities through consultative support Surface product feedback and influence roadmap through Voice of Customer insights Enable internal teams with repeatable assets and technical resources Stay up to date … as a Senior Solutions Architect if you: Have 3-5 years of enterprise Webflow experience, building scalable, performant sites Understand Webflow 's CMS, hosting, extensibility, and how to translate customer needs into modular builds Are fluent in German or French with advanced proficiency in both spoken and written communications; Italian or Spanish is also preferred Have led post-sales … onboarding, implementation, and adoption efforts across diverse customer teams Are comfortable developing launch plans, resolving blockers, and collaborating across Sales, Customer Success, and Product Understand modern web practices including UX/UI, SEO, CRO, accessibility, and security Can effectively communicate technical concepts to non-technical stakeholders Stay curious and open to growth - actively building fluency in emerging technologies More ❯

Learn more at Do you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design experts to deliver ground-breaking experiences for our customers? If so, the Amazon Music Product Design team is looking for … cross-functional collaboration between design, product, engineering and marketing teams - Provide regular updates and communicate effectively with key stakeholders - Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering exceptional user experiences A day in the life User Experience Design is at the heart of Amazon Music's goal to be … customer obsessed. The Product Design (UX) team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction. As a Design Program Manager, you will be the operational backbone of the product design team, driving operational excellence, process improvement, and team enablement across product design functions. You will More ❯

This position is posted by Jobgether on behalf of Torq. We are currently looking for a Customer Success Engineer in London. This role offers a dynamic opportunity to join a fast-growing, innovative cybersecurity company as a vital member of the Field Engineering team. As a Customer Success Engineer, you will help customers maximize the value of a … ensuring smooth adoption and lasting satisfaction. Provide expert technical support to troubleshoot and resolve complex issues. Collaborate with product and engineering teams to influence the product roadmap based on customer insights and market trends. Maintain a deep understanding of the platform and industry developments to deliver thought leadership to both business and technical stakeholders. Architect tailored solutions that meet … customer business and technical requirements using the platform's workflows. Partner with cross-functional teams to deliver training, workshops, and technical services that enhance customer knowledge and engagement. Manage incident triaging and prioritize customer issues to ensure timely resolution. Contribute to business growth by encouraging expanded use of the platform among customers. Minimum 2 years of hands More ❯

client acquisition, conversion, and retention-while keeping our premium and professional trader segments front and center. Key Responsibilities Strategic Planning & Execution- Translate 's global GTM strategy into a detailed, insight-driven UK roadmap aligned with regulatory and market-specific conditions. Define UK-specific marketing funnels, campaigns, and product positioning targeting affluent traders (e.g., Assertive Alex, Supreme Saadat segments). … Own the UK GTM calendar and drive integrated campaign execution across brand, CRM, paid media, PR, and partnerships. Market Research & Customer Insights: Conduct continuous market, competitor, and customer research to identify opportunities for growth, positioning, and product-market fit. Analyze UK clients trading behavior, segment performance, onboarding friction, and funnel leakage to optimize mid- and lower-funnel activities. … and compliance teams to ensure alignment and delivery of UK business goals. Work closely with the UK Managing Director and CMO to report performance metrics, budgets, timelines, and outcomes. Customer Experience & Retention: Lead initiatives to enhance onboarding UX (e.g., questionnaires, explainers, tooltips), loyalty programs, and premium member benefits. Identify and execute community-building opportunities such as webinars, local events More ❯

Marketing, and Learning & Development to build and execute strategies for ecosystem growth. Part of our Global Business Solutions Group, Inbound Sales is a multi-channel organization focused on building customer confidence through Small Business expertise. Our Group Sales Managers should have excellent people development skills, think analytically, and balance short and long-term outcomes while effectively communicating to influence … strategy. Inside Sales is responsible for acquiring new users and increasing existing customer engagement within the Intuit ecosystem. We operate in a hybrid model in Victoria and London, with teams coming into the office 3 days a week. Responsibilities Create a team culture that fosters learning, innovation, and excellence. Be accountable for sales and unit targets, analyze performance metrics … with internal and external partners to build revenue plans, staffing, and sales processes. Prepare presentations, share results, and lead discussions with leadership and supporting teams. Develop strategies to improve customer experience, conversion rates, and sales efficiencies. Identify new opportunities through customer insights, research, and industry trends, providing data-backed recommendations. Hire and develop top talent, fostering a collaborative More ❯

take full responsibility for the evolution of the product. Youll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. Youll have a dedicated technical development team to scope, build, and deliver your product. Youll have a strong focus on customer engagement and … both short and long-term growth. Key Responsibilities Product Strategy & Roadmap(45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have a good understanding of the market and competitors. Establish success metrics and communicate priorities across teams. Execution & Delivery(25%) Collaborate with development team … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making(30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable growth. More ❯

ambitious, data-driven goals and KPIs, ensuring consistent measurement and optimization. Contribute to overall company strategy as a key member of the leadership team, representing the voice of the customer and market. Product Marketing & Market Leadership: Oversee and guide the development of compelling product positioning, messaging, and go-to-market strategies that clearly articulate Pactum's unique value proposition … and competitive differentiation. Direct the identification and refinement of Ideal Customer Profiles (ICPs) and target audiences, ensuring deep market understanding informs all strategies. Drive the narrative around autonomous negotiation, positioning Pactum as the undisputed leader and innovator in the space. Champion market intelligence, ensuring the organization has a deep understanding of the competitive landscape, industry trends, and customer … outbound campaigns, leveraging advanced ABM strategies, digital channels, events, and strategic partnerships. Own the global pipeline generation targets across all marketing-influenced channels, including inbound, SDR, AE, Alliances, and Customer Expansion. Drive continuous improvement through A/B testing, data analysis, and adoption of marketing automation best practices. Sales Enablement & Alignment: Develop and implement robust sales enablement programs that More ❯