week is a requirement for this role. Find out more about your new workplace! We're excited to introduce a new opportunity in Manchester to join our dynamic Corporate IT team as a mid-level IT Applications Support Engineer , based at our brand-new flagship office in the heart of the city. This is not a role … streamline repetitive or manual tasks. Serve as the first escalation point for application-related incidents and service requests via the service desk, ensuring swift resolution within SLA. Lead internal IT projects, including application rollouts, integrations, and transformational change initiatives, delivering them on time and to a high standard. Collaborate with stakeholders across departments to assess needs, propose solutions, and … improve workflows. Maintain accurate IT documentation, configuration records, and knowledge base articles for supported applications. Manage onboarding and offboarding processes related to application access and user provisioning. Support local tech teams with day to day support on an ad-hoc basis Provide input into the deployment of customer-facing IT requirements aligned to project needs. Ideal More ❯
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the … and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement • Maintaining and updating incidents and More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
Company Description Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina … Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the … overall success of our company. Shifts: Monday to Friday Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage support tickets, coordinating with the support team More ❯
We have a range of leading Managed Service Providers and ITsupport companies looking for experienced candidates with Business Development and Account Management experience. There are a mix of roles selling to SMB, mid market and enterprise clients with corporate and public sector verticals. If you have previous experience within the sector, are looking for the next stage … in your career it would be great to speak. More ❯
role that requires no experience or qualification, as extensive training and development will be provided by the Technical Team Manager and peers. Customer service is of main importance when it comes to our client. Your day-to-day role will be taking incoming service requests from clients while providing excellent customer service. You’ll be using your technology skills … your probationary period (6-months) and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. The Trainee ITSupport must possess the following skills A genuine passion for technology and determination to continue your learning through ongoing training and development The ability to retain information and More ❯
Employment Type: Permanent
Salary: £25,000 per annum plus bonus and profit share
role that requires no experience or qualification, as extensive training and development will be provided by the Technical Team Manager and peers. Customer service is of main importance when it comes to our client. Your day-to-day role will be taking incoming service requests from clients while providing excellent customer service. You’ll be using your technology skills … your probationary period (6-months) and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. The Trainee ITSupport must possess the following skills A genuine passion for technology and determination to continue your learning through ongoing training and development The ability to retain information and More ❯
Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer … SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an ITSupport Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills More ❯
Role Overview We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided. Key Responsibilities Provide technical support related … remapping files for various vehicle models Assist customers and internal teams with troubleshooting and file delivery Participate in training and assessments to ensure quality and compliance Collaborate with the support and file writing teams to maintain service standards Requirements Strong IT skills, particularly in support and file handling Automotive knowledge is preferred but not essential Willingness to … late shifts Good communication and problem-solving skills Work Schedule Includes weekend shifts Late shifts required Flexible scheduling may be available Training & Development Comprehensive training provided Ongoing assessments to support skill development and quality assurance Work Split 50% Technical Support 50% File Writing and Management More ❯
Role Overview We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided. Key Responsibilities Provide technical support related … remapping files for various vehicle models Assist customers and internal teams with troubleshooting and file delivery Participate in training and assessments to ensure quality and compliance Collaborate with the support and file writing teams to maintain service standards Requirements Strong IT skills, particularly in support and file handling Automotive knowledge is preferred but not essential Willingness to … late shifts Good communication and problem-solving skills Work Schedule Includes weekend shifts Late shifts required Flexible scheduling may be available Training & Development Comprehensive training provided Ongoing assessments to support skill development and quality assurance Work Split 50% Technical Support 50% File Writing and Management More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience in … M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries and … requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft More ❯
Harrogate, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant … queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills More ❯
Temporary IT Technician (1st Line Support) Enhanced DBS Required Location: Primary School, City of London Contract: Temporary Hourly rate: £20.66ph paye Working Hours 08.00-16.00/08.30 -16.30 Start date: Asap – December 2025 (with a potential extension) Are you an experienced IT Technician seeking a rewarding temporary opportunity in the heart of the City of London … Join a vibrant primary school where your skills will directly support staff and pupils in a dynamic learning environment. This role offers £20 per hour and the chance to make a meaningful impact.As one of three key points of contact for IT-related support calls and service desk tickets, you’ll provide both first and second-line … technical support. You’ll manage mobile technology, hardware, and software across the school, prioritising and escalating issues to the IT Systems Manager when needed. You’ll also collaborate with teaching staff to ensure seamless access to digital learning resources and contribute to both short-term and long-term IT projects. We’re looking for someone who brings: A More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries … and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required More ❯
Overview Belyfted is a financial technology (FinTech) company that offers money transfer services, focused on remittances to and within Africa. The role is IT User Support/Operations based in London and full-time. This description presents the IT User Support/Operations position and related responsibilities and qualifications. Responsibilities Windows 10 and Microsoft O365 troubleshooting … Resolution of software and hardware issues (laptops, desktops, printers) Installation and configuration of laptops Software issues for in-house applications Handling tickets in the IT ticketing tool Quick analysis and incident management, with close collaboration with the expert team Preparing new hardware Building laptops and PCs with SCCM Basic meeting support knowledge (Teams and AV Support) Physical … knowledge (patching) Able to present training material both in person and on Teams (training material provided by Belyfted) Work as part of a dynamic 1st and 2nd line user support team; analyse incidents, problems and service requests, propose solutions and help implement them; escalate and follow up as needed Qualifications Previous experience of supporting mobile devices and hand-held More ❯
Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers … resolve issues with workstations, operating systems and network infrastructures. Helpdesk: Provide accurate and creative solutions to client problems to ensure user productivity. Assist in the resolution of user and support issues of the Company’s. Research, resolve and respond to questions received via telephone calls, emails and site visits in a timely manner and in accordance with Company’s … standards. Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions to customers. Log all support calls on the Helpdesk system and keep current and updated information for each call in order for other support users to access when required. Complete documentation of all systems processes and related system More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving … part in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner Level 2. Upon completion … to Friday 08:30 - 16:30 Expected Duration 1 Year Positions Available 1 Closing Date Friday, 14th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Qualifications English GCSE, grade 3/D (Essential) Maths GCSE, grade 3/D (Essential) About the Employer More ❯
IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts … Shift Patterns: 8am – 4pm; 4pm – Midnight; 11:30am – 8pm Job Type: Part-time, Permanent 16 hours per week; Weekends Only Office-Based £12.50 – £13.50 per hour As A Customer Support Advisor You Will: Monitor a UK-wide bingo link and provide live technical and operational support from our client’s head office. Support bingo streaming hosts by … and maintaining high-quality video/audio output. Deliver chat host services, engaging with players in live chat environments to foster a fun, friendly, and respectful community. Respond to support queries from business clients (by phone) and customers (via email and Zendesk chat). Troubleshoot technical issues using remote support tools and apply product knowledge to resolve problems More ❯
BS32, Almondsbury, South Gloucestershire, Gloucestershire, United Kingdom
Tilo Consulting
IT Project Engineer A growing financial services organisation is looking for a skilled IT Project Engineer to join their friendly and collaborative technology team. This is a hands on This is a hands-on role where you'll help modernise the company's IT environment and improve how teams work through smart use of Microsoft technologies. You … ll support and develop Microsoft 365 solutions, drive automation, and work closely with colleagues and third-party providers to deliver secure, scalable systems. The company offers a welcoming culture with strong support for training and career development. You’ll have the chance to lead infrastructure projects, contribute ideas, and grow your skills in a fast-moving environment. Requirements More ❯
Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated … co-ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional ITSupport role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯
Wilden, England, United Kingdom Hybrid / WFH Options
Conquest Wildman
About us: Conquest Wildman is a fast-growing provider of Modern Workplace and IT managed solutions to UK businesses. We provide a full suite of solutions comprising of on-premises, hybrid and cloud hosting, Microsoft 365 & Azure migration services, cyber security, networking, telephony, and compliance services to name a few. You will be joining a business which is currently … phase and will become part of a team who truly care for their customers. Focus of the role: Conquest Wildman have an opportunity for experienced and motivated 2nd Line Support Engineer. This role will provide email, telephone, and onsite based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support … + Bank Holidays Phone & Home Internet Contribution Hybrid working (Dependent on experience) Friendly atmosphere Lovely office location Ample training opportunities Job requirements Our ideal person will be an experienced Support Engineer ideally from a Managed Service Provider background, but this isn’t essential. A passion for IT and providing outstanding customer service is essential. Delivering exceptional customer service More ❯
IT Service Delivery Analyst We’re supporting a global life science company in hiring an IT Service Delivery Analyst to join their on-site IT team. This role ensures reliable day-to-day IT operations, providing hands-on support to end users and maintaining key systems across the site. Key Responsibilities Serve as the primary … contact for IT incidents and service requests, ensuring timely resolution. Provide end-user support for hardware, software, and 1st level network or telecom issues. Install, configure, and maintain IT equipment to support daily business operations. Manage local IT inventory and coordinate with external vendors for on-site services. Follow ITIL and ServiceNow processes to maintain … accurate records and escalate issues as needed. Requirements Diploma or degree in Information Technology, Computer Science, or a related field. 3–5 years’ experience in IT service delivery, helpdesk, or technical support. Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service More ❯
2nd Line IT Technician Location: Carlisle Type: Full-time, Permanent About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse … range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line support for hardware, software … and network issues. Diagnose and resolve complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd More ❯
Job Title: Systems Administrator Salary: up to £35,000 Location: Newcastle upon Tyne We are looking for a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint Maintain and administer Active Directory and Entra Set up and manage Exchange mailboxes Administer security and endpoint management Set up and troubleshoot printers and related peripherals. Provide support for Wi-Fi and LAN network connectivity. Install, configure, and maintain computer hardware and software systems. … Skills and Experience Required Proven experience in a similar Systems Administrator or ITSupport role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration If this role sounds of interest, click 'apply now' and a member of our team will More ❯
Bodmin, England, United Kingdom Hybrid / WFH Options
ISR Recruitment
2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years’ experience in a similar helpdesk or IT environment within a 2nd Line role essential Experience working for an MSP is essential … A full driving licence (access to a vehicle is not required, but beneficial) The Opportunity: My client working are a managed service provider currently looking for a 2nd Line ITSupport Engineer to join their team. You will become part of a well-established Service Desk team and you will be expected to help them resolve the 2000+ More ❯