151 to 175 of 413 Incident Management Jobs in England

pre-sales engineering within a relevant sector. Experience in network technologies, and certification (NSE7, CCNA, CCNP, Network +, or similar). Experience in Cyber Security (Security Operations, Risk Mitigation, Incident Management, Vulnerability Management, or similar disciplines). Experience in Compliance and Governance (ISO (phone number removed), NIST, GDPR, Cyber Essentials, or similar frameworks). Can build and More ❯

pre-sales engineering within a relevant sector. Experience in network technologies, and certification (NSE7, CCNA, CCNP, Network +, or similar). Experience in Cyber Security (Security Operations, Risk Mitigation, Incident Management, Vulnerability Management, or similar disciplines). Experience in Compliance and Governance (ISO 270001, NIST, GDPR, Cyber Essentials, or similar frameworks). Can build and develop strategic More ❯

pre-sales engineering within a relevant sector. Experience in network technologies, and certification (NSE7, CCNA, CCNP, Network +, or similar). Experience in Cyber Security (Security Operations, Risk Mitigation, Incident Management, Vulnerability Management, or similar disciplines). Experience in Compliance and Governance (ISO 270001, NIST, GDPR, Cyber Essentials, or similar frameworks). Can build and develop strategic More ❯

digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity. With … This is a customer-facing technical role responsible for post-deployment value adoption and realization. You will work directly with our customers' technical/operational decision-makers and senior management to identify and prioritize business problems, define KPIs and use cases around these, plan technical strategies, and build solutions for addressing these problems. Strategies frequently include designing the solution … of your job description or area of expertise) Serve as an important source for information regarding the customer's technical needs and provide customer feedback to for instance Product Management, Engineering, and Marketing. Perform and own the health checks during the customer success engagement lifecycle in a client environment. Understand and document client use cases and build best practice More ❯

digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity. With … This is a customer-facing technical role responsible for post-deployment value adoption and realization. You will work directly with our customers' technical/operational decision-makers and senior management to identify and prioritize business problems, define KPIs and use cases around these, plan technical strategies, and build solutions for addressing these problems. Strategies frequently include designing the solution … of your job description or area of expertise) Serve as an important source for information regarding the customer's technical needs and provide customer feedback to for instance Product Management, Engineering, and Marketing. Perform and own the health checks during the customer success engagement lifecycle in a client environment. Understand and document client use cases and build best practice More ❯

assessment of Clarks' security posture Support business continuity and disaster recovery processes and assist in the development and implementation of activities to improve Clarks' cyber resilience Support of security incident response activities, including providing expertise in triaging and resolving key issues, engaging with outsourced security operations and internal SecOps teams to ensure standards and policies are appropriately applied, and … assisting in the creation and updating of relevant run books to help ensure effective incident management planning and execution Support for compliance and audit activities, working with internal and external stakeholders to understand requirements, identify remedial activity, and monitor progress Analysing emerging and developing threats and working with stakeholders to validate the potential impact on Clarks - and recommend … Demonstrable experience in information security roles with a proven track record of developing and implementing effective security control environments both tactically and strategically Knowledge of security and IT risk management methodologies and practical experience of applying these to operational business environments Good understanding of security controls and best practices across a number of the following areas/domains: Network More ❯

and continuous improvement Manage post go-live support with a focus on data analytics, technical optimization and ongoing product education Serve as the main point of contact for technical incident management, translating complex issues for non-technical stakeholders and driving swift resolution Build strong, trust-based client relationships, acting as a strategic partner throughout the merchant lifecycle About … you: Strong project management skills with experience in fintech and payments Technical proficiency to understand and troubleshoot platform issues, with the ability to communicate technical information clearly to clients Data analysis capabilities to monitor performance and identify optimization opportunities Excellent interpersonal skills to build lasting client relationships and manage cross-functional collaboration Proactive problem solver with experience in incident and escalation management Languages: German or other languages are beneficial What happens next? Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 30 minutes. Then it's time for a second interview! The meeting will be conducted by our Department Lead and will be 30 minutes. As More ❯

maintain the applications that are in production or work on operational support and break-fix of our core IT business systems. The roles will include (but not limited to): Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and … assessments Change management - code deployment and control These are technical roles primarily working on Windows OS within Azure and on-prem virtualised estate. Key responsibilities: Leadership and Management Working with our internal teams the post holder will play an active role to ensure that upgrades and patching is undertaken in a timely manner. Provide data to enable reporting … on project delivery to senior management and governance boards Feed data into the roadmap of projects with timelines of completion Proactively monitor services to ensure that they are performing as expected. understands key change management tools and processes. Service Delivery Work with team members to arrive at technical decisions and ensure the correct process is being followed at More ❯

developments, taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service. Systems installation/decommissioning (HSIN) Level 3 Service desk and incident management (USUP) Level 3 Problem management (PBMG) Level 3 System software (SYSP) Level 4 Change Management (CHMG) Level 3 Technical Specialism (TECH) Level 4 IT operations More ❯

enhancements, troubleshooting, and roadmapping . Ensure application health and capacity through monitoring, planning, and coordination with other IT teams. Maintain accurate architecture and support documentation . Participate in Change Management, SDLC, and incident management processes. Support creation of training and QA materials; collaborate with QA on testing and issue remediation. Provide mentoring and coordination across on-site More ❯

Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service … Management Consultants in a fast paced Medium/Large Sized Organisation with multiple business units. 6 Months. 2 days on site in the North. Potential for a long term role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of More ❯

exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. For more information visit Marex has unique access across markets with significant share globally both on and … exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides … base. • Support business users offering first, second-, and third-line support. • Create and deploy PowerShell scripts providing a range of business functions. • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation; produce and regularly maintain to a high More ❯

runbooks. Lead efforts in observability, including metrics instrumentation, logging, and dashboards. Develop self-healing mechanisms for recurring production issues. Continuously reduce manual operational work ("toil") through scripting. Reliability Engineering & Incident Management ( 30%) Monitor health of trading systems with a goal of proactive failure prevention. Own and improve incident response, root cause analysis, and blameless post-mortems. Design … Skills, Knowledge and Expertise Experience, Knowledge & Skills 5+ years in a production-facing engineering role within finance or other mission-critical tech domains. Proven experience with automation, observability, and incident response in distributed systems. Comfort with scripting and systems programming (Python, Bash). Experience with config management and container orchestration tools. Strong communication and debugging skills, especially under More ❯

to you, please read on. Are you interested in ensuring customer can always watch their favourite movie or show? If so, you might be the right person for the Incident Mgr role in the READI team who drive availability for Prime Video. Key job responsibilities - Lead calls on customer impacting, high severity, outages that drive towards resolution by co … ordinating efforts across multiple engineering and operational teams, including for ambiguous problems we might not have seen before. - Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. - Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders - Drive critical, complex customer escalations … in situations that are sometimes technically challenging in collaboration with Engineering Teams - Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. - Proactively identify opportunities for improvement through gap analysis, trend identification, and cross-functional collaboration. - Act as a key stakeholder for the engineering teams More ❯

Role Entails Collaborate with the Tencent Overseas IT and local Operations teams to provide the best cloud platform solution/architecture for Tencent business and affiliate users. Infrastructure & Asset Management Own the full IT asset lifecycle (procurement to decommissioning) for hardware/software Maintain server room operations: HVAC, power, racks, and physical/virtual infrastructure (Hyper-V clusters, Storage … Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … workflows (account provisioning, access controls) Partner with HR/InfoSec to enforce IAM policies and compliance standards Continuous Improvement Develop IT operational playbooks and knowledge base documentation Optimize vendor management for procurement and SLAs Perform other IT tasks as assigned by the IT manager, including office IT construction, system deployment, changes, upgrades, etc. Who We Look For Who we More ❯

defences by maintaining and optimising security operations tools and processes. You'll focus on monitoring, analysing, and responding to cyber threats, while supporting the SOC team and ensuring effective incident management across the business. Your role will involve collaborating with technology and business stakeholders, investigating security alerts, enhancing tooling performance, and supporting the delivery of continuous improvement and … to readiness for significant incidents and play a key role in proactive threat hunting and compliance reporting. What you'll be doing as a Senior Cyber Security Analyst: Security Incident Response : Investigate security alerts from SIEM and third-party MSSPs, triage and respond to incidents, and support root cause analysis to drive remediation. Stakeholder Engagement : Work closely with technology … alert tuning and automation. SOC Support & Escalation : Act as a key contact and escalation point for the SOC team, providing guidance and mentoring to support operational effectiveness. On-Call & Incident Readiness : Participate in a 24/7/365 on-call rota with MSSP partners, supporting out-of-hours investigations and maintaining incident readiness. Threat Hunting & Continuous Improvement More ❯

with data for the organisation. You will be responsible for managing and maintaining the data architecture • Ensure that your team provides expert advice to project teams and oversees the management of the full data product life cycle • Look forward and outwards, acting as a role model in how you approach continuous learning and gaining knowledge in emerging technologies and … sign off, when delegated by the DPO/AD DS&P, technical, logical and/or information design, data and privacy risk assessments and requirements • Act as lead Duty Incident Manager on a shared rota basis to manage information security and personal data breaches in accordance with defined incident management processes, ensuring impacts and risks are appropriately … identified, assessed and mitigated • Lead and manage change in own area and within the wider PHSO management community • Manage, support, develop and coach the team enabling high performance • Participate in learning & development activity and professional development as required in relation to the role • To contribute to an environment of continuous improvement and excellence • Provide excellent customer service to all More ❯

role requires core RTGS hours to be supported and brings the opportunity for staggered starts or ends to the standard working day. The role includes out of hours working, incident support and 24x7 standby rota. A Day in the Role RTGS settles on an average day £800billion and is critical national infrastructure. Each day brings new challenges and opportunities … day would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or you may attend a major incident management meeting where as the engineer on call, you have worked on problem root cause and resolution. Next, you may be working on something new or a problem … and authentication. Experience with databases (e.g., SQL, Oracle, PostgreSQL, Elasticsearch, nonSQL), Experience working in Agile environments Experience with automated build and deployment, test driven development, continuous integration, and release management tooling: Essential Criteria We are interested in hearing from candidates who have the following capabilities: Experience of building effective working relationships with others and provide challenge where appropriate Attention More ❯

role requires core RTGS hours to be supported and brings the opportunity for staggered starts or ends to the standard working day. The role includes out of hours working, incident support and 24x7 standby rota. A Day in the Role RTGS settles on an average day £800billion and is critical national infrastructure. Each day brings new challenges and opportunities … day would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or you may attend a major incident management meeting where as the engineer on call, you have worked on problem root cause and resolution. Next, you may be working on something new or a problem … and authentication. Experience with databases (e.g., SQL, Oracle, PostgreSQL, Elasticsearch, nonSQL), Experience working in Agile environments Experience with automated build and deployment, test driven development, continuous integration, and release management tooling: Essential Criteria We are interested in hearing from candidates who have the following capabilities: Experience of building effective working relationships with others and provide challenge where appropriate Attention More ❯

successful candidate will play a central role in delivering risk reduction across the business. You'll be responsible for maintaining ISO27001 compliance, overseeing risk assessment and mitigation, and supporting incident management across multi-entity operations. Key Accountabilities: Lead and manage a team of three security professionals , supporting their development and day-to-day delivery. Ensure ongoing ISO27001 accreditation … policy, tooling, and training. Conduct risk assessments, oversee remediation plans, and guide secure-by-design approaches across projects. Provide technical leadership in areas including threat intelligence, compliance reporting, and incident response . Support regulatory and internal audits, contributing clear documentation and continuous improvement. Collaborate with internal teams and external partners, including service providers and the organisation's parent company. … Required Skills & Qualifications: Demonstrable experience in information security leadership , including line management or team leadership . In-depth knowledge of ISO27001, GDPR, FCA SYSC, PCI DSS and other regulatory/compliance frameworks. Hands-on experience with security technologies: SIEM, IAM, vulnerability assessment, endpoint protection, cloud services (AWS, SaaS, IaaS) . Strong communication skills and stakeholder management abilities. Experience More ❯

successful candidate will play a central role in delivering risk reduction across the business. You'll be responsible for maintaining ISO27001 compliance, overseeing risk assessment and mitigation, and supporting incident management across multi-entity operations. Key Accountabilities: Lead and manage a team of three security professionals , supporting their development and day-to-day delivery. Ensure ongoing ISO27001 accreditation … policy, tooling, and training. Conduct risk assessments, oversee remediation plans, and guide secure-by-design approaches across projects. Provide technical leadership in areas including threat intelligence, compliance reporting, and incident response . Support regulatory and internal audits, contributing clear documentation and continuous improvement. Collaborate with internal teams and external partners, including service providers and the organisation's parent company. … Required Skills & Qualifications: Demonstrable experience in information security leadership , including line management or team leadership . In-depth knowledge of ISO27001, GDPR, FCA SYSC, PCI DSS and other regulatory/compliance frameworks. Hands-on experience with security technologies: SIEM, IAM, vulnerability assessment, endpoint protection, cloud services (AWS, SaaS, IaaS) . Strong communication skills and stakeholder management abilities. Experience More ❯

successful candidate will play a central role in delivering risk reduction across the business. You'll be responsible for maintaining ISO27001 compliance, overseeing risk assessment and mitigation, and supporting incident management across multi-entity operations. Key Accountabilities: Lead and manage a team of three security professionals , supporting their development and day-to-day delivery. Ensure ongoing ISO27001 accreditation … policy, tooling, and training. Conduct risk assessments, oversee remediation plans, and guide secure-by-design approaches across projects. Provide technical leadership in areas including threat intelligence, compliance reporting, and incident response . Support regulatory and internal audits, contributing clear documentation and continuous improvement. Collaborate with internal teams and external partners, including service providers and the organisation's parent company. … Required Skills & Qualifications: Demonstrable experience in information security leadership , including line management or team leadership . In-depth knowledge of ISO27001, GDPR, FCA SYSC, PCI DSS and other regulatory/compliance frameworks. Hands-on experience with security technologies: SIEM, IAM, vulnerability assessment, endpoint protection, cloud services (AWS, SaaS, IaaS) . Strong communication skills and stakeholder management abilities. Experience More ❯

Major Incident Manager, ITILUp to £625 per dayManchester/Hybrid working - 3 days on site Operating in a 24/7 on call environment, the successful candidate will lead Critical & Major Incidents from detection to resolution. You will also be expected to provide info for post incident reviews. Also, you will coordinate Problem Investigations & track delivery of Problem … and NI will be deducted at source. Skills and experience required: - Relevant experience in leading Critical and Major Incidents in complex environments with a strong understanding of ITIL-based Incident Management. Technical knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations). Problem … Management, including root cause analysis, and developing resolution plans. Ability to manage stakeholder expectations under time-sensitive and high-stakes conditions. Demonstrated leadership skills through high-pressure situations. Strong analytical skills to assess business impact and identify the root cause of incidents. Knowledge of best practice frameworks for Incident Management including ITIL. Reasonable Adjustments: Respect and equality More ❯

Only Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management. HSM configuration/installation/support. Incident management. Change management. ITIL. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Key Accountabilities … Cryptographic Hardware Management - including on site local configuration activities. Support with resourcing, scheduling and distribution of work requests for HSM and Key management. Work closely with dates set in cooperation with Service Management to ensure smooth continuity of services and operations. Deliver to the required SLAs for all service. Gather, distribute, store, recover and delete cryptographic keys in More ❯

ll be responsible for the design, implementation, and support of robust monitoring solutions across diverse technologies and platforms. You'll enable real-time performance insights, service stability, and proactive incident management in dynamic environments. Key Responsibilities Translate non-functional monitoring requirements into actionable configurations using tools such as Splunk , Dynatrace , and AppDynamics Deliver full-stack observability, including log … analytics , synthetic monitoring , infrastructure metrics , and network performance monitoring (NPM) Provide live support for monitoring tools and contribute to incident response, including support for key business events (some out-of-hours availability may be required) Collaborate with solution architects and project teams to embed monitoring into designs and testing strategies Maintain and enhance dashboards, alerts, and visualisations to enable … proactive service management Support continuous improvement and optimisation of monitoring tools and processes Skills & Experience Strong background in IT infrastructure (Windows, Unix, Linux) and cloud platforms like AWS and Azure Hands-on experience with monitoring and observability tools, especially Splunk , ITSI , Dynatrace , AppDynamics , and synthetic monitoring Familiarity with enterprise systems including WebLogic , Apache , Oracle , and SQL Ability to diagnose More ❯