76 to 100 of 273 Incident Management Jobs in England

Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. … operations where you will act as a first point of contact for IT issues, working closely with other manufacturing teams and individuals to drive incident resolution forward. Why work for us We’re proud to have been certified as a Great Place to Work ® in 2023 and 2024, reflecting ...

Analyst, you will play a key role in delivering effective SOC services across multiple platforms and projects. You will provide hands on monitoring and incident response while also supporting the development of people, processes and security controls. Key responsibilities include: Leading and mentoring a small team of SOC Analysts … Manager to evolve SOC capability Senior SOC Analyst essential skills Proven experience in a SOC or similar security operations environment Strong knowledge of SIEM, incident management and threat intelligence Understanding of cloud technologies and modern networking Experience with IDAM, JML processes and ITSM frameworks Ability to lead, support ...

view on how to keep the production environment both highly and stable and available for daily trading activity. Primary responsibilities will be split across incident management & root cause analysis, working with development teams to resolve issues, whilst facing off to Front Office users to handle queries, provide progress … Monitoring and Observability tooling Python and Shell Scripting skills for automation purposes Capability to work across end-to-end Production Support covering initial incident response, root cause, gap analysis, bug fixing through to full recovery and resolution Understanding of the trade life cycle from pre-to-post trade ...

/SLOs. You’ll help teams implement pragmatic observability—logging, metrics, and distributed tracing—with actionable alerting, and you’ll contribute to (or lead) incident response and post-incident reviews that drive learning and measurable improvements. Job qualifications We are looking for experience in the following skills: Strong … Dynatrace ( or similar tools) , including alerting, dashboards, and root-cause analysis. Exposure to AIOps practices , leveraging automation and intelligence for proactive issue detection and incident reduction. Experience supporting production platforms , including incident management, problem management, and continuous improvement. Ability to mentor junior engineers , influence technical standards ...

within a national NHS England digital programme. The post holder will act as Deputy Security Officer, providing day-to-day oversight of security monitoring, incident management, and assurance activities across a portfolio of NHS digital products and services. The successful candidate will work closely with central Cyber Security … internal delivery teams to ensure security risks are identified, managed, and remediated in line with NHS and government security standards. KEY RESPONSIBILITIES Security Monitoring & Incident Management Monitor the security posture of NHS digital products and services on an ongoing basis Raise, track, and manage security incidents through ...

infrastructure, applications, platforms, and databases, including data centres, storage, Servers, and backups. Confidentiality and Security: Maintain the confidentiality, security, and integrity of the infrastructure. Incident Management: Facilitate incident, configuration, availability, capacity, continuity, and release management. Strategic Support: Assist the DDaT Infrastructure Manager with strategic direction and contribute … Strategy. Skills and Experience Microsoft certified qualification Demonstrable significant experience in a 3rd/4th line infrastructure support role VMWare Products configuration and performance management Backup technology configuration and performance management Working with the Architect team to design and configure on-prem and cloud-based solutions for both ...

Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record … challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory: 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities ...

Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner … etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Software application support for applications both commercial off the shelf and customer developed. Perform ICMS ...

Systems Support Advisor, you will be responsible for providing IS application and systems support activities Warehouse Management, Transport Management, both hosted in an AWS environment, and Automation Managementto the LCST contract. As such, you will be part of a high performing team, playing a critical role in managing … operational service and contract performance to committed delivery standards. How you create impact Trouble shooting and providing Application support for Blue Yonder Dispatcher Warehouse Management, Oracle Transport Management, (both hosted on AWS), & WCS Automation, across multiple sites (Bicester, Donnington & Longtown) and environments (Development, Test, Training, Production etc) Raising ...

Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members ...

security alerts, intrusions, and unauthorised activity Responding to incidents in line with defined SOC playbooks Escalating complex or high-risk incidents to Tier 2 Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service … Junior SOC Analyst essential skills A qualification in Cyber Security, Computer Science, Networking, or a related technical discipline Strong interest in cyber security and incident response Understanding of core security concepts and common cyber threats Ability to follow processes, investigate alerts, and document findings clearly Willingness to work shifts ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision‐making and operational oversight. ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. ...

team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage … small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware ...

Cybersecurity & IT Security*** Oversee the design and implementation of cybersecurity architecture and controls.* Ensure protection of IT infrastructure, cloud environments, and sensitive data.* Lead incident response, threat intelligence, and vulnerability management programs.* Maintain compliance with global standards (e.g., ISO 27001, NIST, GDPR, HIPAA).**Governance, Risk & Compliance*** Develop … .* Conduct risk assessments, internal audits, and third-party security evaluations.* Report regularly to senior leadership on risk mitigation and compliance status.**Investigations & Incident Management*** Establish and lead an internal investigations function to address security breaches, misconduct, and regulatory violations.* Build and manage a team of investigators ...

Docker, Kubernetes) Experience with CI/CD pipelines and DevOps practices Exposure to infrastructure-as-code tools (Terraform, ARM templates) Skills Cloud Operations & Infrastructure Management Monitoring & Incident Management Troubleshooting & Root Cause Analysis Networking & Security Fundamentals Automation & DevOps Basics What We Offer Competitive, market-aligned compensation Opportunity ...

Degree in Engineering or equivalent in ICT. • Strong technical knowledge of the relevant products or services being offered by the company which includes Visitor Management System, Facilities Booking System, Time Attendance Management System, Incident Management, Guard Tour System etc. • Familiar with physical security industry in relation ...

lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance … capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business ...

Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. … colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident ...

virtualisation or containerisation initiatives where applicable * Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance * Maintain clear technical documentation and runbooks * Follow change management and incident management processes * Work collaboratively with network, security and application teams Required Skills & Experience * Strong hands-on experience administering Linux environments … e.g., Ubuntu, CentOS, Red Hat, Debian or similar) * Solid understanding of server hardware, storage and virtualisation platforms * Experience with patch management and security best practices * Proficiency with shell scripting (Bash or similar) * Knowledge of monitoring and logging tools * Experience supporting large-scale server estates Desirable * Exposure to cloud platforms ...

service delivery and operational performance across End User Services. Leading and managing Service Desk operations (Level 1 and Level 2), ensuring high-quality incident resolution and request fulfilment. Owning Service Level Management, driving performance against SLAs, OLAs and KPIs. Taking accountability for end user experience, user satisfaction … transition into live operations, ensuring services are supportable and well-documented. Leading vendor and supplier performance, service reviews and escalations. Owning IT Asset Management (hardware and software), financial operations and lifecycle management to ensure compliance and value for money. Acting as a senior escalation point for service issues ...

endpoints, supporting innovation while managing risk appropriately. Key Responsibilities Own and evolve the group cyber security strategy and control framework Lead cyber risk management, governance and assurance activities Oversee threat detection, vulnerability management and incident response Act as a mandatory assurance point for high-risk technology … senior leadership and the board Experience Required Senior experience in cyber security or information security leadership roles Strong background in governance, risk, compliance and incident management Experience in regulated, brand-sensitive or customer-trust-driven environments Ability to communicate cyber risk clearly to non-technical stakeholders Why This ...

controls, contingencies and DR solutions are in place ·Formulate and drive IT modernisation and continuous improvement initiatives ·Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS) ·Lead the design and delivery of future technical solutions, integrating strategic planning … design, and implementation to help the business and colleagues excel ·Own the hands-on technical management of back office corporate IT infrastructure ·Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPI’s ·Ensure compliance with ...

controls, contingencies and DR solutions are in place ·Formulate and drive IT modernisation and continuous improvement initiatives ·Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS) ·Lead the design and delivery of future technical solutions, integrating strategic planning … design, and implementation to help the business and colleagues excel ·Own the hands-on technical management of back office corporate IT infrastructure ·Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPI’s ·Ensure compliance with ...