76 to 100 of 549 Incident Management Jobs in England

Cyber Security Incidents that could affect QBE’s business operations. Manage the day-to-day operations of threat monitoring and proper execution of Incident Response plan. This role will be part of a distributed workforce that collaborates with other regional teams to ensure the success of the follow … time position• Hybrid role, Happy to talk flexible workingThe opportunityThe Global Security Operations Manager is responsible for leading QBE’s global security operations and incident responsecapability, ensuring a consistent, high-quality approach to managing cyber threats across all regions. This role plays a criticalpart in protecting the organisation ...

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionSupport Analyst with 2nd Level Treasury Systems Support – FIS IntegrityFIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity.This is a 2nd level implementation and support position.Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‐critical processes and protection of daily cash positioning, payment ...

risk assessments, control reviews, audit readiness support, policy and process development, remediation planning and certification support. In addition, the role holder will support the management and continual improvement of norms internal ISMS and help ensure the business retains its information security and quality certifications. Theidealcandidate willhavethefollowingqualificationsand/orexperience; Essential … least threeyearsexperienceinaninformationsecurity,GRC, ITrisk,audit,complianceor cyber security role. Strong workingknowledgeofISO/IEC27001,informationsecuritygovernance, risk management and controlassurance. Experience supporting or delivering ISO/IEC27001 gap analyses, internal audits, readiness reviews, implementation support or certification support. Provenabilitytoidentify,assessandcommunicateinformationsecurityrisks,controlweaknesses and practical remediation actions. Excellentwrittenandverbalcommunicationskills,includingtheabilitytoproduceclearconsultancy reports,risksummariesandmanagementrecommendations. Strong stakeholdermanagementskillswiththeabilitytoengageappropriatelyatoperationaland ...

strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Operational Resilience & Vendor Management SpecialistWe are looking for an Operational Resilience & Vendor Management Specialist to join our team in our Manchester Office on a full-time basis with hybrid … Risk Governance Specialist will play an important role in supporting the continued development, operation and enhancement of the Operational Resilience and Third Party Vendor Management frameworks across GSI4, supporting MRSG, MRSL, MRSI UK and MRRSI. This is a varied and visible role within a small, dynamic Operations Management ...

etc.g. Provide support during technical deployment, configuration, integration and administration of security technologiesh. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc.i. Provide assistance for disaster recovery in the event of any security breaches, attacks ...

Duties IT Strategy & Leadership: Develop and execute IT strategy aligned with business goals; provide leadership for cloud services, infrastructure, and security initiatives. Team Management: Lead and mentor technical teams, including service desk staff; ensure effective handling of incidents and tickets. Corporate IT Operations: Oversee day-to-day IT operations … manage budgets, and ensure system performance and scalability. Incident Management : Act as Incident Manager during disruptions; establish processes for response, resolution tracking, and root cause analysis. IT Security: Implement robust security policies (ISO27001), monitor cybersecurity risks, and ensure GDPR compliance. Networking & Infrastructure: Manage network design, implementation ...

service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong relationships across Technology … Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy. Proven experience delivering solutions using agile methodologies. Significant experience of incident management, change management and IT service management practices. Experience leading and developing technical teams. Proactive approach to continuous improvement and ensuring ...

offices on a hybrid basis. Cyber Security Specialist: Duties Adequate Implementation of security controls - XDR Escalation pint for security tickets raised in ITSM and Incident Management Portals Implementation/Operation of InfoSec processes, Threat Hunting, detection, monitoring and incident response Delivery of cyber security projects, implementation … cyber security tooling and threat informed system projects Delivery group offensive security programme Provide advice/consultancy and support to group on management of controls, compliance and technical standards Implementation/Maintenance of technical cyber security controls - XDR, vulnerability scanning, privileged access management Identify/Testing cyber security ...

native platforms across AWS and Azure Implement DevSecOps and Infrastructure as Code best practices Drive platform reliability using SRE principles and observability tools Support incident management and continuous improvement initiatives Implement Terraform-based infrastructure solutions Leverage automation and AI-assisted engineering tools to improve delivery efficiency Support … Advanced Terraform knowledge Experience with observability tools such as Dynatrace, Grafana or similar Understanding of Site Reliability Engineering principles Experience supporting production environments and incident management Strong stakeholder management and communication skills Ability to lead technical discussions and mentor engineers Ready to Take the Next Step ...

seeking an experienced Head of IT Service Management (ITSM) to lead and evolve the organisation's IT service delivery function, ensuring the highest levels of operational excellence, service quality, and customer satisfaction. The successful candidate will be responsible for defining and implementing ITSM strategies, frameworks, and best practices across … business, leveraging platforms such as ServiceNow and Jira to drive service improvement, incident management, change management, problem management, and service request processes. This role requires a strategic leader who can align IT services with business objectives, establish governance frameworks, monitor service performance through KPIs and SLAs ...

across the business. Key responsibilities include: Leading Data Operations across a complex cloud and data ecosystem Managing suppliers, offshore teams and support resources Driving incident management, service improvements and SLA performance Ensuring environments remain scalable, compliant and fit for purpose Overseeing data pipeline reliability and operational performance Supporting … deployment, release and change management processes Providing regular operational reporting and KPI tracking to senior stakeholders Working closely with Data Engineering, Machine Learning and Architecture teams to ensure seamless data delivery Maintaining governance, audit and regulatory compliance standards Supporting the migration and evolution of large-scale data platforms across ...

leaders and staff. Actively delivers the roll-out and embedding of Data Foundation initiatives in support of key business programs. Coordinates the change management, incident management, and problem management processes. Presents reports and findings to key stakeholders and acts as the subject matter expert on Data ...

environment across regions. Ensuring service stability and continuous improvement is critical to delivering a reliable customer experience.The RoleWe are seeking a Manager of Problem Management to lead a team responsible for identifying root causes, driving permanent fixes, and reducing repeat incidents across our global platform.This is a hands … leadership role focused on team performance, execution discipline, and accountability. You will ensure your team delivers high-quality problem management outcomes, while embedding consistent standards and ways of working across the organization.What You’ll DoTeam Leadership & Performance ManagementLead, manage, and develop a team of problem management analystsSet clear ...

businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative …/7 operatibg model, including regional hubs, escalation paths, and on-call rotations, supported by robust SOPs and governance.Operational Excellence & Performance Management:Define and manage global SLAs (e.g. FRT, resolution time, backlog health) and own the end-to-end analytics engine (CSAT, NPS).Lead regular updates and drive continuous ...

governance, compliance and assurance with oversight of operational cyber security activities. You'll play a key role in maintaining the organisation's Information Security Management System (ISMS), ensuring compliance with recognised security frameworks, managing risk and assurance activities, and acting as a trusted adviser to both technical … Cyber Security who is looking to develop their career within a highly regulated and complex environment. Key Responsibilities Own and maintain the Information Security Management System (ISMS) Ensure compliance with ISO 27001, GDPR and wider security governance requirements Develop and maintain security policies, standards and procedures Conduct security risk ...

Support or Platform Engineering background who's ready to lead a team while remaining technically involved. You'll be responsible for operational excellence, major incident management and platform reliability, while helping shape the future direction of the platform through automation, monitoring and continuous improvement. What … Doing: Platform Operations Technical Leadership Team Leadership Stakeholder Management Continuous Improvement What They're Looking For: Essential Experience Strong background in Application Support or Platform Operations. Experience supporting bespoke business-critical applications. Previous leadership, mentoring or team management experience. Cloud platform experience (AWS preferred, Azure or GCP also ...

experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role … call’ rota. Manage the day-to-day operation of the Service Desk, ensuring effective handling of incidents, service requests, queries and escalations Oversee queue management, ticket progression, aged ticket follow-up, workload distribution and service continuity Ensure tickets are logged, categorised, prioritised, updated, escalated and resolved in line with ...

trusted by leaders and staff.Actively delivers the roll-out and embedding of Data Foundation initiatives in support of key business programs.Coordinates the change management, incident management, and problem management processes.Presents reports and findings to key stakeholders and acts as the subject matter expert on Data Analysis ...

continual improvement of our Security Operations capability, working closely with Security Engineering, technology teams and third-party partners to strengthen monitoring, detection and incident response across the business.You'll own the end-to-end incident management lifecycle, coordinating responses to security incidents, driving investigations, facilitating lessons learned … ensuring improvement actions are delivered. Alongside this, you'll configure and optimise SIEM, threat protection and case management platforms, developing new detection rules, alerts and automation to improve our ability to identify and respond to emerging threats.You'll build and maintain operational playbooks and runbooks, helping establish consistent ways ...

recorded accurately, & that via utilisation of the knowledge base appropriate resources are applied. The post holder will be responsible for handling requests through the incident management lifecycle within agreed SLA and KPI timescales. The role will also involve escalating tickets both internally & with the trusts external providers. … service improvement. Excellent people and communication skills are essential to maintain effective communication links. Previous experience of working on a Service Desk, using service management tools & utilising remote support and management tools would be very helpful. You will be required to work within a shift pattern of either ...

ensure services are designed, delivered, and operated with reliability in mind.Job responsibilitiesSupport the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements.Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas into clear … needs, and reliability outcomes.Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently.Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress.Create clear product materials, including problem statements, user stories, acceptance ...

managed AI/ML platforms) and CI/CD pipelines for accelerated delivery. Implement robust MLOps practices to streamline model deployment, monitoring, and lifecycle management in cloud environments, including data versioning, feature store integration, and data pipeline management.Business Partnership & Solution Architecture: Collaborate closely with business and engineering teams … maintenance of AI-powered applications.Technology & Innovation Leadership: Stay abreast of the latest advancements in application development, system integration, AI/ML technologies, data management platforms, and operational best practices, continuously evaluating and recommending new tools, techniques, and architectural patterns to drive innovation in AI application delivery.Qualifications Bachelor ...

control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part … minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate ...