and products designed to better, and proactively serve our teams. As People Director, you’ll work alongside the London Executive team to elevate business performance through our people. Designing and developing innovative people programmes that foster a culture of excellence within AKQA. ROLE REQUIREMENTS: Develop and communicate a strategic … people agenda for the London studio. Partner with senior management and key stakeholders to provide insightful analysis and recommendations for their respective departments. Empower line managers to take ownership of performancemanagement and employee development. Ensure compliance with UK legislation by maintaining up-to-date policies and … efficient administration, processes, and reporting systems to enhance business operations. Drive a visible and measurable people programme focused on continuous improvement. Implement a comprehensive performancemanagement programme including reviews, performance plans and training initiatives. Develop talent maps, identify skill gaps, and create succession plans to nurture talent more »
service to employees ensuring they are fully aware and understand their policies, processes, and entitlements. Partnering with line managers and lead on the effective management of employee relations cases and performancemanagement across their teams. Core Responsibilities First point of contact for day-to-day escalations of … managers. Lead on the management of Employee Relations cases, including grievance, disciplinary, performance and capability investigations and hearings, with support from HR Manager where needed. Partner with line managers in the effective performancemanagement of their teams. Understand the local business and help identify appropriate People more »
Rochdale, Greater Manchester, North West, United Kingdom
Meridian Business Support Limited
To be responsible for managing, monitoring and controlling the budget in providing services that demonstrates value for money. To manage, monitor and develop service performance by producing service and individual work plans, setting targets monitoring and appraising team and individual performance; ensuring that HR procedures relating to recruitment … and selection, performancemanagement, sickness absence, capability and discipline are adhered to. To develop robust and effective administrative systems relating to the daily running of the service and maintenance of financial records. This also includes systems to support performancemanagement information, concerning service delivery and performance … a vehicle is desirable. Enhanced DBS is essential Level 5 Diploma in Leadership in Health & Social Care, or equivalent A minimum of 2 years management experience in a social care setting that supports people with learning/physical disabilities. Ability to deal effectively with emergencies and cope under pressure. more »
EPM (Enterprise PerformanceManagement) OneStream - Senior Consultant/Managing Consultant/Principle Consultant. We deliver complex transformational projects that add value, create insight and drive growth and profitability. Clients come to us for our expertise, they stay because of our track record of successful project delivery. With six … the globe, we have managed to maintain our proven track record in delivery across multiple technologies we specialise in; Business Intelligence (BI), Customer Relationship Management (CRM), Data and Insights and Enterprise PerformanceManagement (EPM). But it is our team of dedicated experts that are at the … Development experience within a customer environment project designing and developing solutions with OneStream: Finance Consolidation & Close (FCCS/HFM*)/OneStream Use of Data Management and other EPM related integration options between the Business Processes. o Finance Professional with an interest in systems. Part or Fully Qualified Accountant (CIMA more »
Performance & Delivery Manager Location: We are recruiting in our Brixton, Islington and Hackney Offices Salary: £43,000 pro rata Please note that this is an 18 month FTC Ingeus are currently looking for a Performance & Delivery Manager to help to motivate and support the operational team to achieve … high performance, compliance activity and customer service standards. The Performance & Delivery Manager will support the Head of Delivery in the smooth delivery of the Work and Health Programme. What youll be doing as the Performance & Deliver Manager: Leading, developing, motivating, managing and retaining employability staff who are … capable of ensuring the delivery of contracted services. Managing individuals performance through the use of the PerformanceManagement Framework ensuring that Employment Coaches, Personal Support Teams and other staff are exceeding their minimum performance targets, through regular performance reviews, observations, coaching and personal development. Providing more »
OSS implementation - Managed end-to-end implementation of at least 2 Telecom projects across OSS, Service Assurance, Service Fulfilment, mediation, Provisioning, etc. - Fault and PerformanceManagement - Service Quality Management - Order Management & Inventory Management - Provisioning/Activation across all types/flavour of service - In-depth more »
relevant experience within a similar industry, be strong willed, self disciplined and business focused - with the ability to develop and drive our Engineers through performancemanagement and training and development practices. Duties and responsibilities will include: Distribution of work on a daily basis to the Engineering team. To … how to fulfil both the business objectives and their personal objectives To understand and develop the skills of the Engineering team through appraisal and performancemanagement methods To liaise effectively with the management team to fulfil the company objectives, reporting measured engineering performance To ensure that … the engineering team are properly trained to maximize the use of resources and improve efficiency, documenting abilities for transparency of skills Monitoring employees performance, attendance, timekeeping and conduct Implement and maintain a program of departmental continuous improvement and implement lean methods Providing accurate reports to the management team more »
an international footprint that spans from San Francisco to Sydney. The focus of the agency is targeted search within the Office of Finance, Corporate PerformanceManagement/Enterprise PerformanceManagement Technologies and Supply Chain Management. As the business continues to expand, we are always interested in more »
enthusiastic CCAB/CIMA qualified accountant, or have equivalent qualifications in data processing and analysis, who has extensive experience in effective data and financial management, possess strong management and communication skills, as well as excellent analytical, technical and IT skills. You will have the ability to operate at … deputise for the Assistant Director of Finance Strategy at internal and external meetings, including national groups and committees.3. Support in directing the strategic financial management of the Trusts finances in respect of income and pricing.4. Develop and maintain relationships with other local and national NHS provider colleagues to create … as required.15. Manage the contracts and invoicing of the Devolved Administrations, including the Isle of Man.16. Support the Assistant Director of Finance in the management of the NHS England and ICB contracts, leading on relationships with the inter-ICBs.17. Lead on the management of high-cost and homecare more »
Are you experienced in contract management and looking to expand your career into large infrastructure projects or highway maintenance is this something you already have experience of as a Contracting Performance Manager or Continuous Improvement Manager. If so; then please read on as we are offering a permanent … others and ambitious to make things better, then have a read of what we have on offer. We are recruiting for a Senior Contracting Performance Manager to join Tarmac. The fundamental aspect to this role will be working across the whole of the Tarmac business. You will be working … with the Contracting Performance Director, regional and national business teams, support the delivery of business goals and strategic objectives, delivering EBITDA margin growth, with ambition of 6% by 2027. Drive the implementation and delivery of key business initiatives and all contracting optimisation projects (£7.1m over 3 years). Whether more »
Are you experienced in contract management and looking to expand your career into large infrastructure projects or highway maintenance is this something you already have experience of as a Contracting Performance Manager or Continuous Improvement Manager. If so; then please read on as we are offering a permanent … others and ambitious to make things better, then have a read of what we have on offer. We are recruiting for a Senior Contracting Performance Manager to join Tarmac. The fundamental aspect to this role will be working across the whole of the Tarmac business. You will be working … with the Contracting Performance Director, regional and national business teams, support the delivery of business goals and strategic objectives, delivering EBITDA margin growth, with ambition of 6% by 2027. Drive the implementation and delivery of key business initiatives and all contracting optimisation projects (£7.1m over 3 years). Whether more »
London, England, United Kingdom Hybrid / WFH Options
James Fisher Tankships
more accurate and timely outputs. Build internal capability to develop robust short and long-term plans. Create clear presentations to the Division and Group. PerformanceManagement Collaborate with product lines on creating a set of annual KPIs that are aligned with the Group. Simplify KPI report preparation to … utilise the existing submissions and sources of information. Monitor performance against KPIs to proactively facilitate the identification of required actions. Analyse monthly management accounts and draw out key performance trends. Prepare and present concise reports for the Group and senior management. Develop systems and processes to produce … informative reports and drive targeted performance conversations, utilising data and trends analysis. Other Coordinate the preparation and communication of the Divisional reporting calendar. Prepare financial submissions to Investment Committee and review the full submission for clarity and consistency. Continuously improve submissions quality. Work closely with the Controllership teams to more »
and guiding your own team to help them to achieve their and the business' goals and you will also assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role … notice. There is some evening and weekend work but these shifts are shared out amongst all team members. Main Responsibilities include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a … wide range of problems and queries Dealing with a broad range of performancemanagement issues Dealing with customer enquiries Owning complex and escalated queries and calls where a customer needs senior involvement Leading by example by actively partaking in call activity and remediation Monitoring and managing schedules and more »
our commitment to improve the experiences of children, young people with SEND and their families. Responsibilities as our SEND Team Lead: provide direct operational management of the Assessment Request and EHCNA team or the Annual Review Triage team contribute to the operational development of the SEND service, monitoring, tracking … and reviewing team performance collaborate closely with partners across SEND including the Designated Social Care Officers (DSCOs) and Designated Clinical Officers (DCOs) in schools, to ensure information is shared and received in a timely manner and effective joint working oversee the quality assurance of amending and writing plans from … service and outsourced companies, ensuring Education Health and Care Plans (EHCPs) are compliant, person centred, and reflective of all advice received undertake staff supervision, performancemanagement and professional development through performance and development reviews (PDRs) work with schools, professionals and families in relation to compliance to the more »
the largest budgets in the Agency and leading on transitioning changes and improvements to the core IT services and underlying budgets. The DDaT Service Performance team operate nationally over a number of sites, and work closely as a relatively small but very influential unit. Leadership activity will range from … involvement in assessing the financial impact of new large scale procurements and change programmes, through to reporting on performance target progress to Board level and also running stakeholder groups to look at pipeline activity and ensure appropriate planning and governance is in place to manage expenditure for the priority … IT services for the Agency. As Senior Manager – DDaT Financial & PerformanceManagement, you will be responsible for: Operating as part of the Service Performance team within DDaT Enterprise Services (ES), covering all live NCA technology services. The Financial Performance team manage budgets exceeding c£90m annually more »
decision-making, and implement appropriate solutions. Design and deliver targeted solutions with a high degree of focus on scale and growth, including org design, performancemanagement, talent management, recognition, change management, and team building to support the team’s growth and individual development plans. Responsibility for … experience in using data to identify insights and trends that drive action, and exercises solid judgment. Strong consulting, coaching, and facilitation skills. Demonstrates project management and change management experience. A Word on Candidate Experience: We recognise how challenging this current job market is for candidates, and Hawkwood are more »
Aylesbury, Buckinghamshire, South East, United Kingdom
Action4Youth
of £62,000 per year Main Purpose and Scope of the Role The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development … To: Chief Executive Officer Responsible For: Developing and implementing ambitious strategies for fundraising, marketing and sales to increase income, support and growth The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met Creating captivating marketing campaigns and activity to promote … income targets Creating a positive culture within teams so all members can thrive Contributing to the charity's strategic development Working With: The Senior Management Team Duties and Key Responsibilities Development/Sales To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising To increase sales more »
Contract and Performance Manager – Water Efficiency Team Location: Across London and the South of England Salary: circa £43,000 per annum Our client is a social and environmental regeneration charity with the mission to create stronger and more sustainable communities. This is a unique and exciting opportunity to provide … the contractual leadership, performancemanagement and financial expertise and support to their teams involved in the delivery of vital water efficiency work in partnership with water companies across London and the South of England. The Role The Contract and Performance Manager will support the efficient delivery of … domestic and business water efficiency, wastage fixes (low-level plumbing repairs) and customer engagement activity. As a key member of the Water Efficiency Senior Management Team and supported by wider teams across the organisation, you will be responsible for ensuring all contractual requirements and programme targets are met, and more »
matter expert in all areas of the division by sharing your knowledge, experience and best practices with other Regional Service Managers to continuously improve performance delivery and consistency across the function Hold daily/weekly performance trading rhythm to ensure work planned on the day is attended and … providing regular feedback and complaint reviews to ensure improvements are made Required Experience Proven experience of leading field-based teams and delivering results through performancemanagement Experience of working with HR policies such as performancemanagement, disciplinary and attendance Excellent interpersonal skills, particularly an ability to more »
Global HSE Director - Remote - to £100k plus package A superb opportunity to work for a leading Facilities Management organisation who really value their employees. We are looking for someone who has a track record in Leading the HSE function across multiple companies in a Pharmaceutical environment. It is key … role within the organization, with oversight from senior executives. The role is focused on supporting HSE activities, however any other skills (e.g. finance, project management, people management, sustainability) that the individual may have will be expected to be utilized. Critical level position Impact beyond revenue/profit that … the position is managing. International and/or multi country/regional experience management of complexities, divergent interests, cultured in different geographies Higher volume of relationship management and at higher levels within the organisation to work effectively across borders Management across geographies Is seen by the client more »
projects that shape the organisation's future. This dynamic role offers a unique blend of strategic planning, cross-functional collaboration, and hands-on project management within a supportive and innovative environment. As an integral part of the team, you'll have the opportunity to influence HR initiatives, implement cutting … all People Operations functions, such as onboarding/offboarding, benefit & compensation administration, employee relations AI solution, visa-related requests, payroll, time off requests, and performancemanagement Build and implement a system to support an inclusive and diverse community throughout the company Facilitate and lead employee relations activities, including … information assets Lead planning and execution of HR project initiatives, encompassing research, data analysis, design, and action plan implementation. Manage diverse projects such as performancemanagement, onboarding improvements, HR system transitions, HR process enhancements, policy updates, Learning & Development Programs, and intranet content management, AI ER solution Coordinate more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performancemanagement and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performancemanagement and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
ambitious individuals looking to make a meaningful impact in an educational setting. School HR Officer Responsibilities: Recruitment, onboarding, and induction for new employees Absence managementPerformancemanagement Investigations for alleged misconduct Management and maintenance of all employee records School HR Officer Role Salary … be made permanent School HR Officer Requirements: Experience working in a similar role in a School/Academy setting Excellent communicator and strong people management skills Highly organised with the ability to manage own workload, prioritise, and meet deadlines Desired qualifications include CIPD Level 3, 5, or 7 To more »
contracts under the Adult Education Budget (AEB), and leading a team of around 20 delivery and support staff. The Operations Manager will drive delivery performance and outcomes for prime and potential sub-contract delivery. Key Responsibilities: Manage and oversee AEB contracts for both employed and unemployed learners, including short … courses and Skills Bootcamps Lead from the front, ensuring high standards in delivery performance and outcomes Develop and maintain strong relationships with key stakeholders, both internal and external Utilize creativity and influence to drive performancemanagement Ensure compliance with AEB funding requirements and effectively manage data to … outcomes Be visible and present across delivery centres in Greater London and the Home Counties Requirements: Proven track record in managing AEB contracts Strong performancemanagement skills with the ability to influence stakeholders In-depth knowledge of AEB funding Ideally educated to degree standard and holding managementmore »