escalation resource for complex Azure infrastructure issues, providing structured troubleshooting and ownership when required. You will operate across proactive architecture, migration, and modernisation initiatives, presales solution design, and advanced troubleshooting. This role requires technical depth, strong communication skills, and the ability to build trusted advisor relationships with customers while confidently … . Participate in infrastructure assessments and migration planning sessions. Assist with production migrations and post-migration validation. Produce clear technical documentation and architecture diagrams. Presales & Commercial Collaboration: Partner with Sales teams to support technical validation in presales engagements. Identify Azure optimisation opportunities across existing customer environments (cost, performance, security, governance ...