Problem Management Jobs in England

101 to 125 of 128 Problem Management Jobs in England

Data Architect

newport, midlands, united kingdom
Trust In SODA
capabilities using the SAS Platform (including IDP) and aligned with approved Enterprise Architecture (EA) patterns. Key Responsibilities As a Data Architect, you will: Design, support and guide the upgrade, management, and archiving of data in line with data policies. Define and maintain data technology architecture, covering metadata, integration, BI, and data warehousing. Support and contribute to data dictionaries and … data models Align data architecture to business problems and enterprise-wide standards 🔸 Data Governance & Standards Ensure compliance with data policies Develop, assess and enforce data standards 🔸 Data Integration & Metadata Management Perform impact analysis for data and system integration Maintain accurate metadata repositories 🔸 Data Analysis & Communication Perform data profiling and analysis of source systems Present insights clearly to technical and … non-technical stakeholders Create visualisations and basic presentations 🔸 Strategic Thinking & Innovation Support planning with a strategic lens Stay informed of new tools and innovative approaches to data 🔸 Problem Management Investigate data issues, identify patterns and implement remedies More ❯
Posted:

Data Architect

Shropshire, England, United Kingdom
Trust In SODA
capabilities using the SAS Platform (including IDP) and aligned with approved Enterprise Architecture (EA) patterns. Key Responsibilities As a Data Architect, you will: Design, support and guide the upgrade, management, and archiving of data in line with data policies. Define and maintain data technology architecture, covering metadata, integration, BI, and data warehousing. Support and contribute to data dictionaries and … data models Align data architecture to business problems and enterprise-wide standards 🔸 Data Governance & Standards Ensure compliance with data policies Develop, assess and enforce data standards 🔸 Data Integration & Metadata Management Perform impact analysis for data and system integration Maintain accurate metadata repositories 🔸 Data Analysis & Communication Perform data profiling and analysis of source systems Present insights clearly to technical and … non-technical stakeholders Create visualisations and basic presentations 🔸 Strategic Thinking & Innovation Support planning with a strategic lens Stay informed of new tools and innovative approaches to data 🔸 Problem Management Investigate data issues, identify patterns and implement remedies More ❯
Posted:

Service Continuity, Disaster Recovery Specialist, Hybrid

London, South East, England, United Kingdom
Hybrid / WFH Options
Sanderson
known UK business is looking to hire a Risk and Disaster Recovery specialist. The successful candidate will be responsible for developing and executing an IT disaster recovery (including risk management strategy) for enterprise infrastructure. You will also plan for ongoing maintenance. You will also ensure our clients IT infrastructure and services remain resilient and recoverable in the event of … disruption. In depth expertise in ITIL frameworks is essential. Previous experience in disaster recovery planning and risk management is also essential. The ability to work closely with business, technical and vendor stakeholders. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Define/maintain IT disaster recovery framework ensuring alignment with business continuity objectives. Conduct … ITIL best practices for risk and recovery management. Collaborate with service owners, dept. heads and vendors to ensure new DR processes are built into future designs. Advise incident and problem management teams in identifying risk-related root causes. Advise stakeholders with regular reporting on risk exposure, Disaster Recovery readiness and general performance. Skills & Experience required: Proven and in More ❯
Employment Type: Contractor
Rate: £600 - £750 per day
Posted:

Senior Network Operations Centre (NOC) Engineer

Shippon, Oxfordshire, United Kingdom
Gigaclear
and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problem management and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or … Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 35,000 Annual
Posted:

Senior Network Operations Centre (NOC) Engineer

Abingdon, Oxfordshire, United Kingdom, Shippon
Gigaclear
and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problem management and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or … Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work More ❯
Employment Type: Permanent
Salary: £32000 - £35000/annum
Posted:

Core WINTEL Engineer

Corsham, Wiltshire, United Kingdom
Experis
Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided: Experience in the installation, configuration … complex requirements, specifically measuring performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The service needs to be delivered … by personnel holding a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience - underpins some applications. If this is the role for you please submit your CV at your earliest convenience. More ❯
Employment Type: Contract
Rate: GBP 650 - 750 Daily
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

London Area, United Kingdom
Hybrid / WFH Options
Ingentive
the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

City of London, London, United Kingdom
Hybrid / WFH Options
Ingentive
the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

london, south east england, united kingdom
Hybrid / WFH Options
Ingentive
the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Ingentive
the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯
Posted:

Managed Services Engineer (Dynamics 365 & Power Platform)

slough, south east england, united kingdom
Hybrid / WFH Options
Ingentive
the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯
Posted:

Data Architect

Telford, Shropshire, United Kingdom
Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
to fulfil the strategic data needs of the organisation, as defined by chief data architects. At this role level, you will: * design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy * provide input into data dictionaries * define and maintain the data technology architecture, including metadata, integration and business intelligence or … Level: working You can: * develop data standards for a specific component * analyse where data standards have been applied or breached, and undertake an impact analysis of that breach Metadata management Level: working You can: * work with metadata repositories to complete complex tasks such as data and systems integration impact analysis * maintain a repository to ensure information remains accurate and … up to date Problem management Level: working You can: * initiate and monitor actions to investigate patterns and trends to resolve problems * effectively consult specialists where required * determine the appropriate remedy and assist with its implementation * determine preventative measures Strategic thinking Level: awareness You can: * explain the strategic context of your work and why it is important * support strategic More ❯
Employment Type: Contract
Rate: £550 - £572/day
Posted:

Data Architect

Wellington, Shropshire, United Kingdom
Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
to fulfil the strategic data needs of the organisation, as defined by chief data architects. At this role level, you will: design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with data policy provide input into data dictionaries define and maintain the data technology architecture, including metadata, integration and business intelligence or … Level: working You can: develop data standards for a specific component analyse where data standards have been applied or breached, and undertake an impact analysis of that breach Metadata management Level: working You can: work with metadata repositories to complete complex tasks such as data and systems integration impact analysis maintain a repository to ensure information remains accurate and … up to date Problem management Level: working You can: initiate and monitor actions to investigate patterns and trends to resolve problems effectively consult specialists where required determine the appropriate remedy and assist with its implementation determine preventative measures Strategic thinking Level: awareness You can: explain the strategic context of your work and why it is important support strategic More ❯
Employment Type: Contract
Rate: GBP 550 - 572 Daily
Posted:

Head of IT Security and Platform Engineering (Hybrid) Newcastle - To £115k+ Bens

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
Cyber Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. … Ensure effective 24/7 security operations (inc. security incident management) Collaborate closely with the Enterprise Resilience function (1st Line of Defence) to ensure integrated risk management and incident response. Promote stakeholder engagement and cross-functional collaboration to embed a culture of security awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of … culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Software Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior Software Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior Software Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior Software Engineer

Blackpool, Lancashire, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior Software Engineer

bradford, yorkshire and the humber, united kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Posted:

Senior Software Engineer

preston, lancashire, north west england, united kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Posted:

Service Desk Analyst

Dartford, London, United Kingdom
Pearson Whiffin Recruitment Ltd
accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active … Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 28,000 Annual
Posted:

Service Desk Analyst

Dartford, Kent, England, United Kingdom
Pearson Whiffin Recruitment Ltd
accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active … Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Senior Software Engineer

Manchester, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of analysing complex systems, modernising legacy applications, and ensuring service continuity through effective incident and problem management. Delivery. Work. Projects. In this role, you'll More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Service Desk Manager

Halifax, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Fruition Group
and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change, and major incident … service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with … strong interpersonal and stakeholder management abilities. Familiarity with ITSM tools. Broad understanding of infrastructure, networking, and end user technologies. Ability to combine strategic thinking with hands on technical problem solving. To find out more and explore this opportunity further, please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Service Desk Manager

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Fruition Group
and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change, and major incident … service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with … strong interpersonal and stakeholder management abilities. Familiarity with ITSM tools. Broad understanding of infrastructure, networking, and end user technologies. Ability to combine strategic thinking with hands on technical problem solving. To find out more and explore this opportunity further, please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their More ❯
Employment Type: Permanent
Salary: £65,000
Posted:
Problem Management
England
10th Percentile
£31,500
25th Percentile
£39,000
Median
£52,500
75th Percentile
£67,500
90th Percentile
£96,000