76 to 81 of 81 Problem Management Jobs in England

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within … manual intervention for repetitive tasks and to ensure that processes are both clear and adopted. Working with ITIL processes including Request, Incident, Change, and Problem Management. Ensuring compliance with UKHSA ICT Security Policies. Conduct other work as directed by line management in accordance with departmental standards and policies. ...

role in shaping service strategy and driving process improvements Process Improvement: Identify and address shortcomings in business practices, suggesting and implementing improvements. Leads on Problem Management reviews following significant incidents Operational Accountability: Accept 24/7 responsibility for service availability, performance, and currency leading incident recovery minimizing impact … quality and implement best practices Critical Thinking: Undertakes analysis of multiple sources of data and uses research, active listening and observation to identify the problem/situation and generate simple ideas SRE and Service Engineering: Applies software and automation as tools to solve challenges and manage production systems ...

passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across … usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. Key Responsibilities To provide on-site 2nd line technical support and administration ...

delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability to deliver results. … Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects, and global ...

ecosystem. Youll oversee sub-platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, youll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation … first and observability-by-default practices. Youll mentor cross-functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. Youll act as a senior voice in shaping digital identity, device security, authentication journeys and friction-free sign ...

ecosystem. Youll oversee sub-platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, youll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation … first and observability-by-default practices. Youll mentor cross-functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. Youll act as a senior voice in shaping digital identity, device security, authentication journeys and friction-free sign ...