leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
City & Guilds
in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in … business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You will support colleagues across AO Operations with data and reporting requirements, ensuring … to a Lead Operations Manager within the Centre Operations arm of our Awarding Organisation (AO) Operations function. Your responsibilities will include: Identifying areas and/or processes that require improvement and implementing a delivery project plan to deliver these improvements on time Utilising capabilities in Excel, Power Automate and Power BI alongside other tools available to you to implement More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in … business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You will support colleagues across AO Operations with data and reporting requirements, ensuring … to a Lead Operations Manager within the Centre Operations arm of our Awarding Organisation (AO) Operations function. Your responsibilities will include: Identifying areas and/or processes that require improvement and implementing a delivery project plan to deliver these improvements on time Utilising capabilities in Excel, Power Automate and Power BI alongside other tools available to you to implement More ❯
2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Power Platform Consultant As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with access to some of the finest clients in Investment Banking … Software Developer with a focus on Office365 & Microsoft Azure, the Power Platform, SharePoint Framework, Microsoft Teams - Application Development and other similar products. Day to day responsibilities: Implement solutions to processimprovement requirements of clients, primarily based on Microsoft Power Platform-based technologies, with guidance from Senior Consultants Develop process flows, forms and solution configurations. Develop PowerShell Scripts … according to a given test plan and document results Work in an agile team with the architects, other developers, and project manager. Get cross-trained on other areas of Process Intelligence and Automation such as Robotic Process Automation, AI, Chatbots & Process Mapping Being proactive to keep up to date with the latest technology changes Qualifications Essential At More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
You will work closely with our Customer Relationship Managers and wider teams to constantly evolve and improve the service we provide, to achieve this you will need both a process and customer/supplier orientated background. Main Responsibilities: 1.Delivery Responsible for the delivery of the eAssessment service from planning through to reconciliation to closure including input into service-based … to the internal customer team and assist in the production of and review the operational SLA report for your customer. Analyse performance to identify CSI opportunities. Responsible for internal processimprovement activities for your customer(s) and/or team (continual improvement) and contribute to strategic improvement activities. Deliver the Continual Improvement processes for your … documentation). Contribute to the RM accreditation activities to ISO standards, such as participating in internal and external audits and maintain your documentation to agreed standards. Present operational or process changes relating to your customer at the RM Change Approval Board. Work with Operational Managers and Customer Relationship Managers to deliver RM strategic objectives. Attend, contribute to and lead More ❯
customer success stories, support the reference program, and contribute to case studies. Collaborate with Implementation to support seamless transitions from onboarding to long-term engagement. Contribute to internal playbooks, processimprovement initiatives, and team knowledge sharing. Required Qualifications: Bachelor's degree in Education Technology, Data Analytics, Business, or a related field. 1-3 years of experience in Customer … re dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team. The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently:Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop … Debrief -> Offer Job Applicant Privacy Notice (compliant with GDPR) As part of any recruitment process, Panopto collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. What information do we collect? Panopto collects a range of information about More ❯
mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with processimprovement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯
mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with processimprovement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯
mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with processimprovement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯
aligned with evolving business needs, and refreshed timely . Establish governance procedures for clause usage, template access, and update cycles to mitigate legal and compliance risk. Contracting Policy and Process: Drive continuous improvement to streamline contracting processes, introducing innovative contracting practices (i.e. Fast Track SOWs). Draft, maintain , and ensure execution of global CLM policies, procedures, and guidelines … law, business administration, supply chain management, or a related field. Advanced degree (i.e. Master's, LLM) is desirable. Qualifications and/or experience in relation to project management/processimprovement methodologies e.g. Agile, Lean Six Sigma preferred. SKILLS & ABILITIES Strong expertise in contracting processes (buy-side and sell-side), legal workflows, and negotiation practices. Proven experience in … a product owner, global process owner or similar role focused on procurement or contracting technologies. Familiarity with contract analytics, obligations tracking, and integration with ERP and sourcing systems. Hands-on experience with contract and procurement platforms (e.g., SirionLabs , Icertis, Ariba, Coupa, or similar) Experience with AI/ML-based contract solutions and automation tools is highly desirable (e.g. GCP More ❯
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid / WFH Options
UK Health Security Agency
relationships, working independently and having a good understanding of the work area. Essential criteria: Proven experience as a Business Analyst, working on highly complex and technical projects and business process improvements. Excellent communication and stakeholder management skills. Has experience of discussing requirements with diverse user groups to establish deliverables. Strong analytical and problem-solving abilities. Proficiency in business analysis … tools and techniques, in particular process modelling and technical requirements elicitation. Experience of Agile working and able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes Experience of Business modelling and able to lead on the modelling of processes, systems and data at varying levels of detail or complexity across a … project or programme Experience of Business processimprovement, including identifying opportunities to improve business performance, leading the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services. Experience of requirements definition and management; key responsibility for eliciting, analysing and validating business requirements and user needs, using the most appropriate and More ❯
ERP modules Identify production inefficiencies, material planning gaps, and shop floor challenges Collaborate with cross-functional teams: product, implementation, and client success Translate customer pain points into technical and processimprovement actions Train client teams, support change management, and monitor results post-deployment Must Have Deep knowledge of cable & wire manufacturing processes (e.g., extrusion, stranding, armoring, etc.) Solid … understanding of supply chain management, production planning, and inventory control Familiarity with ERP systems (SAP, Oracle, or others) Experience in consulting, transformation, or internal operations improvement roles Excellent problem-solving, stakeholder management, and communication skills Hands-on experience in process diagnostics and improvement initiatives Self-driven, highly organized, and able to work independently Nice to have Experience More ❯
London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuous improvement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to roll it out … value, impact and feasibility. Participate in customer forums and drives setting priorities of the orchestration partner product roadmap. Orchestration Framework: Develop and maintain a comprehensive orchestration framework with detailed process flows and decision points. Create/drive updates of the relevant policies and procedures where required. Integrations: Ensure seamless integration of various procurement channels (i.e. guided buying, strategic sourcing … the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and Continuous Improvement: Stay on top of industry trends and best practices to drive innovation and continuous improvement in procurement orchestration. Find opportunities for process optimisation, automation and agentic AI More ❯
scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean? EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a … Senior Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost. This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and … complex projects with bias for action needed in a startup environment. A successful candidate will demonstrate: Passion for continuous improvement and developing mechanisms to reduce defects Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management Ability to think strategically and execute methodically Ability to drive projects from initially ambiguous states More ❯
improve data collection and storage processes. Stakeholder Collaboration: Work closely with the UK Operations Team, Investment Team, and other stakeholders to understand their data needs and provide relevant insights. ProcessImprovement: Identify opportunities for process improvements and automation within the data analysis and reporting functions. Implement best practices to enhance efficiency and effectiveness. Compliance: Ensure all data … request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield. More ❯
. Database development: Be able to transform and summarise data in T-SQL. Knowledge of database maintenance and administration a plus. Data pipelines: Python a plus. Automation: Have a processimprovement mindset. Have demonstrated implementing process automation. Excel: Possess a thorough working knowledge Excel and be comfortable with manipulating, analysing and visualising large, complex sets of data. … veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any More ❯
from project to support. Stakeholder Engagement Maintain strong relationships with business users, Technology teams, and third-party vendors to ensure service alignment and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. ProcessImprovement & Governance Drive continuous improvement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance … Stakeholder Communication Excellent communication skills with the ability to translate technical issues into business language. Strong relationship building skills with internal teams, vendors, and business stakeholders. Service Delivery & Continuous Improvement Experience in driving service improvements and optimising support processes. Ability to monitor KPIs and SLAs and take proactive steps to ensure targets are met. Change Management Experience supporting application More ❯
and working from concept through to execution. They will partner with various key stakeholders to deep dive into the business challenges and data to identify insights, providing recommendations for processimprovement on a globally scalable level. This role requires an individual with excellent analytical abilities as well as strong business acumen. Key job responsibilities -Retrieving and analyzing data … using Excel, SQL, and other data management systems -Monitoring existing metrics, analyzing data and partnering with internal/external teams to identify process and system improvement opportunities -Design, develop and maintain scalable, automated, user-friendly systems, reports, or dashboards to enable stakeholders to manage the business and drive effective decisions -Prepare and deliver business requirements reviews to leadership … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
gather requirements, define project scope, and ensure alignment with business objectives. User Stories and Acceptance Criteria: Develop clear and concise user stories and acceptance criteria to guide development teams. ProcessImprovement: Identify opportunities for process improvements and recommend solutions to enhance business efficiency and effectiveness. Data Analysis: Analyse data to provide insights and support decision-making processes. … Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides. Collaboration: Work closely with product owners, developers, and other team members to ensure successful project outcomes. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Experience as a Business Analyst, with a strong background in agile methodologies. Proven ability to conduct deep and thorough business analysis. More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
Your key skills and capabilities: Excellent communication and stakeholder management skills - able to translate complex ideas for both technical and non-technical audiences Business analysis, requirements gathering, and documentation Process and system analysis, processimprovement, as-is and to-be process mapping, UML diagrams Problem-solving skills with the ability to develop solutions collaboratively with clients More ❯
team to leverage existing data and build access to new data needed to inform business decisions. You will build analytical models, size opportunities, prioritize for ROI, implement techniques to process large data sets, apply statistical testing methods, address quantitative problems, build dashboards that enable leaders to better understand their business data, assess functional business performance, and develop targeted, scalable … opportunity for in-depth investigations and future program development. - Serve as the primary data reporting and analysis expert supporting a team of 30+ individuals, following an intake and prioritization process to balance fast-turnaround business needs with regular processes and longer-term strategic projects. - Communicate results to stakeholders and visualize data effectively to facilitate decision making. A day in … analysis, segmentation analysis, cost-benefit analysis, scenario analysis, CLTV analysis, financial analysis, survey analysis, ROI analysis, opportunity sizing, conjoint analysis, sales forecasting, etc. - Experience in project management and business processimprovement - If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value More ❯
teams to design technical solutions that meet business needs. Ensure that solutions are scalable, maintainable, and align with the company's technical architecture. Create detailed documentation, including use cases, process flows, and data models. 3. Project Management: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate with cross-functional teams … communication and ensure that all parties have a clear understanding of project goals and requirements. Conduct regular meetings and presentations to keep stakeholders informed of project status. 6. Continuous Improvement: Identify opportunities for processimprovement and automation. Stay up-to-date with industry trends and emerging technologies that could benefit the organisation. Provide recommendations for enhancing existing More ❯
Team, your role is to ensure accurate & timely production of Impact Assessments, documentation of required business outcomes (in line with contractual Service Measures and Key Performance Indicators), create Business Process documentation and provide second line support to EMR operations. Reporting to the EMRS Change Manager, your primary role will be facilitation of scoping and requirements workshops to develop the … business cases, Business Requirements, Business Process Models and wire frame models where appropriate. In particular you will ask the right questions to understand the real business need or problem and are comfortable challenging and influencing when necessary. Additional responsibilities will include mentoring of the Business Analysts, supporting the Change Manager where necessary and acting as key points of contact … conclusion. You will: Provide appropriate assessment of system, policy change impacting EMRS and support effective governance running the programme of change for EMRS. Participate in the assurance and approvals process, working closely with LCCC, ESC, BSC, NESO and third Party Service Providers. Support product sub-teams, providing advice, working closely with internal and external stakeholders including BSC, Ofgem, DESNZ More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
TidalSense limited
and Tier 2 technical support) experienced by TidalSense customers and: (i) to support prompt resolution of issues through collaboration with relevant teams, escalating where appropriate, (ii) to support process and product development through proactively identifying and communicating common issues. Key Duties & Responsibilities Use customer contact channels (e.g. email, chat and phone) to interact with clients to receive, identify and … development: Research and identify solutions to software, hardware and connectivity issues Document technical knowledge in the form of notes and manuals Collaborate with operational and product teams to support process and product improvement from common issues Manage service desk configurations and maintain service desk software Skills & Competencies Essential: Excellent communication skills, internally and externally; calm, polite, positive and … professional in customer interactions Ability to explain complex technical solutions clearly and simply to end users Strong ability to understand (at a high level) cloud architectures, technical process flow charts, and where issues may occur in interactions between processes/services covering relational databases, APIs, modern web application frameworks, and connected hardware Comfortable interpreting error logs and diagnostic information More ❯
support across Value Streams and Programmes. They enable strong financial and resource management, proactive risk and benefits tracking, adherence to governance and quality standards, document control, and drive continuous improvement across the portfolio. We're looking for someone who is dynamic, proactive, and curious - with a can-do, forward-looking mindset and the skills to enhance PMO effectiveness and … monitor performance across the Value Stream or Portfolio, identifying and escalating potential issues early Support the management of risks and controls, ensuring transparency, regular assessment, and proactive resolution Continuous Improvement & Change Delivery Model Support the rollout and embedding of our evolving 'Transforming Change' delivery model in daily operations Drive improvements to processes, tools, and practices, ensuring they are fit … and Azure DevOps Strong organisational skills with attention to detail, quality control, and documentation standards Analytical thinker with a proactive mindset - able to identify risks, trends, and opportunities for improvement Comfortable working independently and managing multiple priorities in a fast-paced, evolving environment Experience supporting training, processimprovement, or onboarding in a change environment Why Just? At More ❯