or connected devices. Just as important, however, is your mindset. The team values curiosity, commitment, and the drive to constantly improve. You’ll be expected to drive quality and process improvements, champion best practices, and collaborate closely with developers, product owners, and stakeholders to ensure requirements are testable, realistic, and clearly understood. You’ll be involved across the full More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
plus benefits A well established, growing business based in Central London are looking for an experienced Technical Business Analyst to join their IT team. The role will drive continuous improvement and innovation, helping to optimise business processes and deliver effective technology solutions. As the BA, you will focus on mapping end-to-end processes and conducting customer journey analysis … and utilising data visualisations with tools like Power BI, with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
well established, growing business based in Central London are looking for an experienced Technical Business Analyst to join them on a 6 month FTC. The role will drive continuous improvement and innovation, helping to optimise business processes and deliver effective technology solutions. As the BA, you will focus on mapping end-to-end processes and conducting customer journey analysis … and utilising data visualisations with tools like Power BI, with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall More ❯
for 37.5 hours per week. The ERP System Specialist will act as the in-house expert on Epicor ERP, responsible for the day-to-day management, optimisation, and continual improvement of the system. This role requires a proactive, self-motivated professional with strong technical knowledge who can drive efficiency, process improvements, and deliver system enhancements across the business. More ❯
Collaborate closely with other delivery leads to maintain visibility across squads, align planning and timelines, and support seamless execution of interconnected initiatives. Optimise ways of working and champion continuous improvement : Identify and implement process improvements collaboratively with teams and delivery leads, promote agile principles, leverage delivery metrics, and foster a culture of learning that drives sustainable efficiency at … scale. Lead change management efforts : Guide squads and stakeholders through delivery process changes and improvements, communicating rationale clearly, managing resistance, and embedding new ways of working sustainably across teams. What You'll Bring Strong delivery and project management skills : Proven experience leading complex projects end to end, with a focus on prioritisation, risk mitigation, and delivering outcomes on time … and within scope. Agile expertise and continuous improvement mindset : Deep understanding of agile principles and frameworks, with experience applying them pragmatically to optimise delivery processes and foster a culture of continuous learning and adaptation. Excellent stakeholder and relationship management : Ability to build and maintain trusted relationships across product, engineering, and business teams; adept at managing expectations, facilitating collaboration, and More ❯
Runcorn, Cheshire, North West, United Kingdom Hybrid / WFH Options
Key Appointments UK Ltd
D365 Operations Process Lead Full-Time | Permanent Hybrid | Runcorn (with occasional international travel) Are you a D365 operations expert with a passion for driving operational excellence? Do you have a proven ability to optimise ERP platforms and embed process improvements across supply chain and operations? We are looking for an experienced D365 Operations Process Lead to take … Net Promoter Score (NPS) insights. Upskilling operational staff on D365 best practice, building in-house capability. Driving cross-functional business transformation to deliver measurable value and sustainable change. Improving process reliability, reducing operational errors, and enhancing customer satisfaction. What we're looking for Essential skills & experience: Strong technical and functional expertise in Microsoft Dynamics 365 (WMS, production, transport). … Proven track record of delivering ERP-enabled process improvements within operations and supply chain. Knowledge and application of Lean methodologies. Experience embedding NPS-driven initiatives into business processes. Ability to translate business requirements into system solutions and operational practices. Excellent communication and stakeholder engagement skills. Experience training and upskilling teams on ERP best practice. Graduate-level education or equivalent More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Key Appointments UK Ltd
D365 Operations Process Lead Full-Time | Permanent Hybrid | Runcorn (with occasional international travel) Are you a D365 operations expert with a passion for driving operational excellence? Do you have a proven ability to optimise ERP platforms and embed process improvements across supply chain and operations? We are looking for an experienced D365 Operations Process Lead to take … Net Promoter Score (NPS) insights. Upskilling operational staff on D365 best practice, building in-house capability. Driving cross-functional business transformation to deliver measurable value and sustainable change. Improving process reliability, reducing operational errors, and enhancing customer satisfaction. What we're looking for Essential skills & experience: Strong technical and functional expertise in Microsoft Dynamics 365 (WMS, production, transport). … Proven track record of delivering ERP-enabled process improvements within operations and supply chain. Knowledge and application of Lean methodologies. Experience embedding NPS-driven initiatives into business processes. Ability to translate business requirements into system solutions and operational practices. Excellent communication and stakeholder engagement skills. Experience training and upskilling teams on ERP best practice. Graduate-level education or equivalent More ❯
Leighton Buzzard, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
applications to meet specific business needs, ensuring consistency with client requirements. Integrate configured solutions with existing systems and processes. Documentation & Testing: Create and maintain detailed documentation for system configurations, process flows, and user guides. Define test scenarios, conduct validations, and ensure that solutions meet the specified requirements. Training & Support: Conduct training sessions and workshops to educate users and drive … adoption of new technologies. Provide ongoing technical support and troubleshooting to ensure system stability and optimal performance. Continuous Improvement: Stay up to date with the latest trends and advancements in Microsoft technologies. Recommend and implement process improvements and technological enhancements to boost productivity and efficiency. Think holistically about project goals to design bespoke, scalable solutions. Required Qualifications & Skills More ❯
applications to meet specific business needs, ensuring consistency with client requirements. Integrate configured solutions with existing systems and processes. Documentation & Testing: Create and maintain detailed documentation for system configurations, process flows, and user guides. Define test scenarios, conduct validations, and ensure that solutions meet the specified requirements. Training & Support: Conduct training sessions and workshops to educate users and drive … adoption of new technologies. Provide ongoing technical support and troubleshooting to ensure system stability and optimal performance. Continuous Improvement: Stay up to date with the latest trends and advancements in Microsoft technologies. Recommend and implement process improvements and technological enhancements to boost productivity and efficiency. Think holistically about project goals to design bespoke, scalable solutions. Required Qualifications & Skills More ❯
applications to meet specific business needs, ensuring consistency with client requirements. Integrate configured solutions with existing systems and processes. Documentation & Testing: Create and maintain detailed documentation for system configurations, process flows, and user guides. Define test scenarios, conduct validations, and ensure that solutions meet the specified requirements. Training & Support: Conduct training sessions and workshops to educate users and drive … adoption of new technologies. Provide ongoing technical support and troubleshooting to ensure system stability and optimal performance. Continuous Improvement: Stay up to date with the latest trends and advancements in Microsoft technologies. Recommend and implement process improvements and technological enhancements to boost productivity and efficiency. Think holistically about project goals to design bespoke, scalable solutions. Required Qualifications & Skills More ❯
Bolton, Greater Manchester, North West, United Kingdom
Evri
UKG, JoinedUp, and Beeline highly desirable). Collaborate with stakeholders to capture and deliver system requirements. Conduct user acceptance testing (UAT), parallel runs, and validate outputs. Develop and review process documentation, user guides, and training materials. Act as a subject matter expert throughout the project lifecycle. Identify risks, issues, and opportunities for process improvement. Support and manage BAU More ❯
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯
Westminster, London, City of Westminster, United Kingdom
Pontoon
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯
South West London, London, England, United Kingdom
Pontoon
manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure all phases of product and service delivery align with quality standards while advocating for process improvements. Specific Responsibilities in CDE and BIM Platforms: CDE Management: Safeguard the Common Data Environment, ensuring consistent data collection, storage, and access among all teams. Data Quality & Compliance: Maintain … across project teams by managing BIM data exchanges and workflows. Tool Implementation: Select and oversee digital tools that support CDE and BIM processes, promoting secure and collaborative workspaces. Continuous Improvement: Train teams in best practices and drive innovations to enhance digital delivery efficiency. Required Skills and Qualifications: To thrive in this role, you should possess: Strong understanding of Agile More ❯
drive informed decision-making. Customer Operations: Strong track record of service delivery and managing stakeholder expectations through SLAs. Programme & Project Management: Able to independently coordinate multiple, interdependent activities. Continuous Improvement: Familiar with structured problem-solving and change implementation. Stakeholder Management: Capable of navigating multi-stakeholder environments with professionalism and influence. Key Behaviours Adapts - Resilient, flexible, and open to change. … in working style. Delivers Results - Outcome-focused and quality-driven. Develops Others - Coaches and supports team growth. Enables Performance - Empowers and supports team delivery. Shapes Solutions - Proactive in driving process improvements. About the DCC: At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
advantageous. Strong attention to detail and excellent communication skills. Skills & Experience Proven experience in systems administration, ideally within HR or professional services. Knowledge of management systems Strong understanding of process mapping methodologies and experience in automating workflows. Familiarity with BI tools and reporting platforms. Experience with system configuration, optimisation, and integration. Strong analytical and problem-solving skills with the … ability to identify process improvements. Excellent communication and stakeholder management skills. Ability to work collaboratively in a fast-paced, global environment. More ❯
Woking, Surrey, South East, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
incidents and escalations, delivering timely updates to customers. Collaborate with project and service desk teams to onboard new customers and maintain build standards. Support hosted applications and contribute to process improvements. Ensure compliance with security and information management standards. Requirements Minimum of 3 years' experience supporting client-server and web-based applications. Strong knowledge of Windows Server environments. Experience … driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
Adecco
teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure accurate customer data for reporting. Engage with subject matter experts to inform insights as part of … you are a self-motivated problem solver with a passion for customer insights and a desire to make a meaningful impact, we would love to hear from you! Application Process: This role will be filled through a one-stage Teams chat interview. We're looking for someone who can take initiative and lead without extensive hand-holding. Join us More ❯
root cause analysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels Drive continuous improvement and process optimisation across the team Allocate resources effectively and mentor team members Act as incident commander during major outages Collaborate across cross-functional teams (product, engineering, operations … problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholder management skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence, process improvements, and automation What we offer Competitive salary, benefits, and flexible working options Generous holiday & wellbeing days Life insurance, private health, and mental health support Pension, parental leave, and More ❯
testing, understand how to get root cause of problems, working with SMEs and team members. Review and recommend improvements to processes, data, controls to support improving the Bank. Continuous Improvement: Keep abreast of industry best practices and emerging technologies in data migration and testing. Recommend process improvements to enhance the efficiency and effectiveness of data migration and testing … to evaluate, test and improve these rules is key. Work with operations teams to approve setup of reference/static data for testing and go-live Coordinate with business process stakeholders to ensure that the business context and impacts are considered Post-Migration Review: Conduct a post-migration review to identify any lessons learned and areas for improvementMore ❯
platforms Coordination within BIM Environment: Facilitate collaboration across project teams by managing BIM data exchanges and digital workflows, enabling efficient coordination between design, construction, and operational stages Tool and Process Implementation: Select, implement, and oversee the use of digital tools and software platforms that support CDE and BIM processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement … expectations, facilitating communication, and resolving conflicts. Commercial and Financial Management: Manage budgets effectively, oversee contracts with suppliers or third parties, negotiate terms, and ensure value for money. Lifecycle and Process Management: Oversee product and service lifecycle phases, ensuring delivery aligns with quality standards, advocating for process improvements, and tailoring approaches as needed. Required Skills and Qualifications Strong understanding More ❯
Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site). Role & Responsibilities Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements. Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation. Analyse CRM data and dashboards to provide insights and recommend process improvements. Support … experience as a Business Analyst delivering D365 CE and Power Platform solutions. Strong understanding of Power Apps, Power Automate, and Dataverse within a business context. Skilled in stakeholder engagement, process modelling, and change management. Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments. Excellent communication skills with the ability to translate technical features into More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site). Role & Responsibilities Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements. Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation. Analyse CRM data and dashboards to provide insights and recommend process improvements. Support … experience as a Business Analyst delivering D365 CE and Power Platform solutions. Strong understanding of Power Apps, Power Automate, and Dataverse within a business context. Skilled in stakeholder engagement, process modelling, and change management. Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments. Excellent communication skills with the ability to translate technical features into More ❯
The Heart of England Co-operative Society is a long-established, forward-thinking business, serving our members and communities across the region. We are committed to innovation and continuous improvement, ensuring our systems and processes support the evolving needs of our retail and funeral divisions. We are now seeking a Solution Delivery Specialist to join our Technology division and … Strong stakeholder engagement and communication skills, with the ability to translate technical detail for non-technical audiences. Experience in business change projects, particularly those involving IT system introduction and process improvement. Strong problem-solving, analytical, and organisational skills. Desirable: Experience within the retail sector. Professional certification in project management (PMP, CSM, PMI, or equivalent). Personal Attributes: Proactive, self More ❯