251 to 275 of 1,440 Service Delivery Jobs in England

IT Service Delivery - Transition Analyst Proud to deliver high quality products and develop a high- quality career. Competitive salary Based in Spalding Monday - Friday, Hybrid working Excellent rewards package including pension, 25 days holiday, life insurance, up to 10% bonus, healthcare Why join us? We're proud to … industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. About the role The Service Delivery - Transition Analyst is responsible for ensuring that new services and projects which are introduced and transitioned into operational service are fully … supported with clear ownership and appropriate support levels agreed. The successful candidate will work closely with delivery teams to ensure smooth transition from delivery into operations and be responsible for the successful handover of business and IT products into support. They will take on accountability ... More ❯

in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and … carry enhanced van stock to achieve a high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are … part of a team where service is central to good performance. Managing Risk Be aware of operational and regulatory risks that may impede your operations. Report any risks that may impact the business to your line manager. Managing Health & Safety Conduct Risk Assessments and Method Statements, compiling reports in More ❯

in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and … carry enhanced van stock to achieve a high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are … part of a team where service is central to good performance. Managing Risk Be aware of operational and regulatory risks that may impede your operations. Report any risks that may impact the business to your line manager. Managing Health & Safety Conduct Risk Assessments and Method Statements, compiling reports in More ❯

in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and … carry enhanced van stock to achieve a high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are … part of a team where service is central to good performance. Managing Risk Be aware of operational and regulatory risks that may impede your operations. Report any risks that may impact the business to your line manager. Managing Health & Safety Conduct Risk Assessments and Method Statements, compiling reports in More ❯

Service Transition Manager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on a … year FTC. As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational support. You will … lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its IT services. Work More ❯

process whilst also being available as an escalation point for CAE's Senior NOC team where required for technical and Major Incident escalation. Managed Service Delivery - Identifying and implementing opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing … Reviewing and maintenance of Technical Run Books for solutions and/or customers to enable the rest of the technical teams to provide the service in a consistent manner, updating and training where applicable. To assist in research and peer review of non-core products that may be required … Ability to communicate at all levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's/Training/Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of More ❯

managing the IT support team to provide the business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of … In-depth troubleshooting, maintenance, and configuration of user support software Continuous Improvement: Identify opportunities for process optimisation and implement solutions to improve efficiency and service quality. Develop and implement IT support strategies and plans that align with organisational goals. Project Management: Assist with project work supporting the Head of … Operational Excellence as required. Scoping out and planning technical projects, ensuring smooth integrations with existing architecture. Service Desk Operations: Oversee the daily operations of the IT Zoho desk, ensuring timely and effective resolution of technical issues. Monitor workloads & ticketing to ensure that the business is supported within the agreed More ❯

of IT Operations, your key responsibilities are to manage the company's IT, Telecoms & Hardware. You will be required to manage specialist IT 3rd service partners/consultants. The role involves having a strong focus on IT security, managing risk, and remaining compliant (CE/DRP/ISO). … event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all locations. Maintain and oversee relationships with third-party IT providers and suppliers. Address … and procure hardware as needed. Participate in relevant training and development activities to enhance skills and effectiveness. Ensure IT issues are resolved within agreed service levels (SLAs), with appropriate communication and escalation where necessary. Manage IT onboarding and offboarding processes, ensuring staff have appropriate system access and permissions. Administer More ❯

Key focus: The Service Manager is responsible for: - Manage, lead and oversee the day to day service delivery of the CwD Service, ensuring the service functions runs smoothly and to a high professional standard in line with good practice and guidance. -Take a leading role … with the Strategic Head of Service for Early Help, CwD and family support (Head of Service) in the continuous improvement of the Service based on performance, risk and demand. __________________________________________________________________________________________________ Deliverables: - Manage and oversee staff to ensure effective delivery of services to children, young people, and their … recording of information on relevant systems and databases - Lead on the recruitment, training, assessment and ongoing support of potential Carers - Assist the Head of Service in planning and developing services for vulnerable children, young people, and their families, identifying needs and potential difficulties/challenges - Effectively manage budgets and More ❯

rollouts. Department Overview The Deployment department plays a crucial role within Logistics, ensuring the smooth onboarding and operational readiness of engineers and managers within service delivery and network build sectors, with over 1250 service delivery kits deployed and over 80 network build kits deployed within the … simultaneously in a fast-paced environment Prioritise on a continual basis ensuring that key tasks receive the greatest attention Support Stores Operatives to meet delivery targets within Deployment Ability to respond quickly and effectively to changes in a proactive manner Identify shortfalls in internal procedures and use escalation chain … for any procedural risks to the department and delivery numbers Prepare weekly and monthly performance reports to highlight peaks and troughs in areas and send to Deployment Manager to assess accordingly Demonstrate ability to serve as a knowledgeable resource to MJ Quinn management team that provides leadership and direction More ❯

in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and … To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time … and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business. Managing Health & Safety Conduct any Risk Assessments and More ❯

services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains … To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time … and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and More ❯

digital operations services, and expertise in data, technology, and AI. I nviting applications for the role of Principal Consultant, Oracle Database administrator Infrastructure and Service Delivery IT aka ISDI (under FDR) department serves multiple sub asset classes in FDR. It has a significant presence in all major sites. … ISDI department operates with multiple functional lines including Unix, Windows, Oracle, PostgreSQL,WAS,SQL. Infrastructure and Service Delivery IT We manage the completed infrastructure under FDR and provide our expertise to all sub asset classes. We are a niche team with subject matter experts in various areas. Role … backup/restore Data Archival activities Assist the development community with the resolution of miscellaneous queries and problems Database space management Implementing releases/service requests Server monitoring including health checks at server level and database level Keeping the systems up and running cleanly Timely escalation of issues to More ❯

digital operations services, and expertise in data, technology, and AI. I nviting applications for the role of Principal Consultant, Oracle Database administrator Infrastructure and Service Delivery IT aka ISDI (under FDR) department serves multiple sub asset classes in FDR. It has a significant presence in all major sites. … ISDI department operates with multiple functional lines including Unix, Windows, Oracle, PostgreSQL,WAS,SQL. Infrastructure and Service Delivery IT We manage the completed infrastructure under FDR and provide our expertise to all sub asset classes. We are a niche team with subject matter experts in various areas. Role … backup/restore Data Archival activities Assist the development community with the resolution of miscellaneous queries and problems Database space management Implementing releases/service requests Server monitoring including health checks at server level and database level Keeping the systems up and running cleanly Timely escalation of issues to More ❯

customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. The Head of Service Transition is a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change … enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet quality standards and are delivered on time and within budget. This role requires a strategic … thinker with strong leadership skills and a deep understanding of ITIL processes and best practices. As the Head of Service Transition, you will lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

Job Title: Head of SAP Service Transition & Project Management Location: London/Glasgow Department: Managed Services Reports To: Director of Customer Success COE Job Summary: The Head of Managed Services for Service Transition and Project Management oversees several direct reports daily, including their performance management. This role involves … projects, planning, coordinating these projects, and executing the transition of support services to the Business-As-Usual (BAU) support teams. Additionally, the Head of Service Transition is responsible for providing commercial oversight, preparing Statements of Work (SOW), and supporting presales activities. They must ensure accurate input into the forecasts … projects. Define project scope, deliverables, schedules, and budgets. Track and report on project milestones, risks, and dependencies. Manage change requests and ensure adherence to service-level agreements (SLAs). Dealing with escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team More ❯

patterns. Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of … and interpret data related to the digital user behaviour and experience, customer records and offline operations, identifying patterns in critical usage aspects such as service uptake, task completion rates etc, to provide actionable insights for the Digital Department and key stakeholders Design, develop and deploy models that relate to … App and Web user behaviour, customer profiles and more to improve healthcare service delivery through digital means Conduct advanced statistical analyses, including hypothesis testing and predictive modelling Question and improve open current models and data definitions based on insights and findings Collaborate with data engineers and software developers More ❯

operational management, with 80% of the role focused on driving sales and new business acquisition, and the remaining 20% dedicated to overseeing the operational delivery and Account Management of our Healthcare contracts across the UK. This position will focus on expanding our portfolio by establishing relationships and securing parking … with the leadership team and UK Sector Leads, you'll be responsible for expanding our profile in the sector, developing our talent, and the delivery of our growth ambitions. Key Responsibilities: Business Development Drive new business opportunities in the Healthcare sector by identifying and targeting potential new clients and … focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain an active Account Management pipeline regularly realizing Account Management opportunities. Service Delivery Management Oversee the day-to-day operational management of healthcare parking and security services ensuring the seamless delivery of services in More ❯

a prioritised backlog of features, and work with the architects and developers to deliver those changes into Production. They will also work with the Service Delivery team on incident and problem resolution, ensuring a service that is Fit for Purpose and meeting the needs of the business. … with all external requirements, including privacy regulations and security standards. Monitor KPIs and use data to measure the success of the product. Support the Service Delivery team in managing incidents and problems to resolution to ensure minimal impact to the business. Analyse incidents, identify trends and proactively work More ❯

a prioritised backlog of features, and work with the architects and developers to deliver those changes into Production. They will also work with the Service Delivery team on incident and problem resolution, ensuring a service that is Fit for Purpose and meeting the needs of the business. … with all external requirements, including privacy regulations and security standards. Monitor KPIs and use data to measure the success of the product. Support the Service Delivery team in managing incidents and problems to resolution to ensure minimal impact to the business. Analyse incidents, identify trends and proactively work More ❯

a prioritised backlog of features, and work with the architects and developers to deliver those changes into Production. They will also work with the Service Delivery team on incident and problem resolution, ensuring a service that is Fit for Purpose and meeting the needs of the business. … with all external requirements, including privacy regulations and security standards. Monitor KPIs and use data to measure the success of the product. Support the Service Delivery team in managing incidents and problems to resolution to ensure minimal impact to the business. Analyse incidents, identify trends and proactively work More ❯

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer sites. Reporting to: Service Operations Manager _ Role: To manage and own the Service Desk function of the IT Services Division within the Company. To ensure the performance of IT … support services to customers within contractually agreed metrics. Work with all departments, and all customers on a personal basis, to ensure excellent service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential: ITIL Foundation … accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd and/or 3rd line support. 3+ years' experience in leading a team of technical support engineers, in server, network, and cloud technologies. Proven Operational More ❯