251 to 275 of 741 Service Delivery Jobs in England

thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical … expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly ...

Integration & Automation Manager - Technology and Sustainability Azure API Management Our global construction client is looking for an experienced hands-on delivery manager who focused on Integration & Automation to join their technology and sustainability team. Essential Skills A background of technical experience in delivering quantifiable business outcomes using Integration … levels in the Business. Experience in Vendor, Contract and Process Ownership Continuous improvement, training, measurement. A focus on sustainability An understanding of IT service delivery models Basic project management experience. Good communication skills Desirable Skills Has worked in the construction sector Role Duties Provide technical expertise and experience ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring … excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever possible. ...

working with a large, complex organisation embarking on a significant technology transformation initiative that will modernise critical business systems, improve operational efficiency, and enhance service delivery across multiple locations. This is a rare opportunity to lead a strategically important programme with visibility at senior leadership level and genuine … programme from inception through to implementation. You'll work closely with executive stakeholders, operational leaders, technical teams, suppliers and external partners to ensure successful delivery against business objectives. This role offers a blend of strategic leadership, programme governance, procurement, business case development and hands-on project delivery. Key Responsibilities ...

knowledge management practices and supporting the transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. ServiceNow Knowledge Manager Key Responsibilities: * Develop and maintain knowledge management practices … Manage and optimise the ServiceNow Knowledge Base, ensuring content is accurate and accessible * Work with subject matter experts to capture and maintain technical and service knowledge * Support service transition activities for new or changed services to ensure operational readiness * Deliver service documentation and knowledge to support teams ...

Main purpose of Service Operations Analyst The Technology Business Unit operates to Design, Deliver, Run and Maintain the technology solutions and services required for the Council to process business and deliver services to the residents of Lambeth. Service Operations Analyst All functions work collaboratively to deliver effective … solutions and services. Service Operations Analyst This role works within the Run and Maintain function which is accountable for managing the day-to-day operation of technology solutions and services to maintain security, availability, and continuous improvement to enable effective business operations with high levels of customer satisfaction. Service ...

This role sits at a larger scale than a single-system or enterprise architecture position. You'll operate across multiple projects and workstreams, balancing delivery today with shaping what comes next. You'll work closely with engineering and service delivery teams end to end. From early solution … customer needs and operational realities. Immersing yourself in existing environments and driving continuous improvement. Supporting incremental change rather than wholesale transformation. Working across engineering, delivery and service to ensure solutions are operable long-term. Shaping new opportunities, contributing to bids and growth activity. Bringing broader domain awareness — understanding ...

Hybrid working, minimum 2 days per week onsite Contract The Role A London Council is seeking an experienced Change Manager to support the successful delivery of digital transformation and service improvement initiatives across the organisation. Working within Digital Services, you will play a key role in helping services … Responsibilities * Lead change management activity across a portfolio of digital and transformation projects * Support business readiness and user adoption for new systems and service changes * Work closely with project delivery teams to ensure successful implementation and transition into BAU operations * Engage with stakeholders across the organisation, supporting leaders ...

Senior IT Project Manager 📍 Manchester | Hybrid Working A growing organisation is looking to appoint an experienced Senior IT Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded IT Project … Manager with experience operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational ...

more than just an administration role. As a Sales Administrator, you will support both customers and internal teams by ensuring orders, installations, and service changes are managed smoothly and professionally. You will take ownership of customer orders from start to finish, working closely with engineers, suppliers, and internal departments … ensure delivery within agreed Service Level Agreements. You will keep customers informed throughout the process, resolve issues efficiently, and help maintain strong customer relationships. If you enjoy organisation, problem-solving, and working in a fast-paced, customer-focused environment, this role offers an excellent opportunity to develop your ...

exciting opportunities across everything from AI to reusable tech. Technology Manager - Data Ecosystem The Technology Manager is central to business‐critical transformation of technology delivery and achieving Sainsbury's business strategy, working at the heart of a complex matrix operating model spanning internal teams, offshore partners, and strategic technology … organisations. Responsible for assuring technology service and delivery provision for Data Engineering, managing the performance of external partners providing engineering and BAU services, and driving financial accountability for the data domain. This role business partners at senior level, ensures fit‐for‐purpose, secure, efficient data products and applications ...

Service Desk Analyst (x2) Newcastle upon Tyne (Hybrid Working) Excellent Career Development | Hands-on Project Exposure We’re looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn’t your typical “ticket-only … support role — while you’ll play a key part in day-to-day service desk operations, you’ll also gain valuable exposure to a wide range of IT projects and initiatives across the business. If you’re someone who wants to move beyond routine 1st line work ...

Service Desk Manager/Desktop Support Manager £60k Package, London Bench IT are looking to onboard a Service Desk Manager/Desktop Support Manager to manage a support team of 6 engineers for a dedicated managed support service working on site for a Global Asset Manager. … below; Day to Day team management and resource scheduling of 1st and 2nd support teams. Maintain high satisfaction levels and meet or surpass agreed service level agreements. Management and Performance Reporting, monitor and report on agreed SLA's. Ensure all support activities meet or exceed these agreements, maintaining high ...

infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem‐solving, deep technical expertise, and a people‐first mindset to deliver an IT experience that feels seamless … infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish ...

infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem‐solving, deep technical expertise, and a people‐first mindset to deliver an IT experience that feels seamless … infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish ...

Associate Project Manager to join a high-profile digital transformation programme within a large central government department. Working within a dynamic, multi-team delivery environment, you will support the integration and delivery of complex technology products and services, driving successful outcomes across all stages of the development lifecycle. … This is a hands-on delivery role where you will work closely with internal stakeholders, product owners, and external suppliers to ensure technology solutions are delivered to a high standard — on time, fit for purpose, and scalable for future use. Key Responsibilities • Support integration delivery activities across ...

Service Desk Manager 1 day onsite £350 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance … reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level ...

Java, JavaScript, Spring and AWS Support integration with OCv5 and wider platform changes across the programme Work closely with client stakeholders, SMEs and other delivery teams to move work forward Contribute to agile delivery across planning, stand ups, refinement and retrospectives Help deliver work linked to the eDRS … switch off and broader service improvements Write, test and improve production quality code in a live delivery environment Support engineering standards and ensure deliverables meet agreed quality expectations Skills and experience Strong experience as a Software Engineer in a hands on delivery role Good experience across Java ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

Service Desk Analyst (Junior) Looking for an IT support role where you'll receive genuine training, gain exposure to modern technologies and build a long-term career within a professional services environment? We're recruiting a Junior Service Delivery Analyst to join a growing IT team based … Liverpool Street. This is a newly created position due to continued growth, offering the opportunity to work across both Service Desk and Deskside Support while receiving extensive training and development from experienced colleagues. Salary: £30,000 - £45,000 depending on experience Location: Liverpool Street, London Working Pattern: Hybrid ...

Construction Site & Associated Development (AD) Sites - Bridgwater, Somerset Status: CONTRACT INSIDE IR35 Duration: Approved until 31dec26 (renewable) Reports to: Construction Support Services Passenger Transport Service Manager Morson Edge are working with a major player in the Energy sector who have a current contract requirement for an Off-Site Delivery Lead (Passenger Transport) to join their established Project/Site Operations Team in Bridgwater, Somerset. Overview The Off-Site Delivery Lead (Passenger Transport) is involved with the delivery and maintenance of Project Associated Development Sites, Parking Allocation and enforcement - encompassing Park and Rides, Passenger Transport Operations, Parking ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. Youll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, youll manage resources, oversee quality, reduce risk and contribute ...

strategic vision for the operations of our mission critical facilities environment. The role will be responsible for the day-to-day customer’s service management, and maintenance of all infrastructures for a 24X7 environment. Accountable for overall leadership of the teams and maintaining operational excellence across the portfolio. This … role manages the operational procedures, processes, measurements and people to ensure client delivers a best in class service delivery model. That includes best practice sharing and assurance that our standards and performance exceed the market place. Responsible for the strategic development of the Data Centre Operations teams ...