251 to 275 of 532 Service Delivery Jobs in England

will be split between primary subject matter expertise in Adobe or Google Analytics (40-60%), secondary subjects like CRO planning (15-25%), and managing delivery teams and client relationships (15-45%). Core Service Delivery: You will manage workstreams across six core service strands. This includes … role is thinking outside your comfort zone, such as identifying when a data audit is needed to improve testing quality. Strategy & Mentorship: Beyond delivery, you will support the COO and clients on digital experience strategy and tool selection. You will provide high-level training to clients ...

Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge …/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office ...

Youll lead and develop a team of NOC Operators, support day-to-day operations, and help shape how we continue to deliver award-winning service to our customers. This is a hands-on, people-focused role where youll combine technical understanding with practical leadership to keep our services operating … Operations. Monitoring and investigating issues impacting customer systems, carrying out 1st and 2nd line diagnostics. Building strong relationships with customers, understanding their needs, reviewing service performance, and identifying opportunities to enhance our support. Producing clear, accurate reports for internal stakeholders and customers using data from key operational systems. Providing ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with … services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

overseeing the design and implementation of legal technology initiatives within a law firm or other professional services environment Understanding and experience of legal service delivery, and managing legal service processes Experienced in developing and successfully implementing strategic plans. Minimum of 3 years operating at Director level, with ...

professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. You'll be the go-to expert for deskside issues, taking ownership of incidents and service requests, keeping … help shape ITIL processes. Required Skills: Experience providing support to 3rd Line. Strong experience as the 2nd Line support. 3+ years experience in service desk, or IT help desk environment. Strong troubleshooting skills across operating systems. Excellent verbal and written communication skills, with the ability to explain technical issues ...

Cyber Essentials Plus Monitor and maintain PSN compliance, including annual health checks, responding to security breaches, and ensuring appropriate reporting and remediation activities with service providers Monitor and maintain PCI-DSS compliance, including quarterly ASV scans, annual audits, and submissions, while managing responses to data breaches and ensuring corrective … actions Collaborate with the ICT Platform Manager, Service Delivery Managers, and Enterprise Architect to embed cybersecurity by design within Council change governance Work with business units and outsourced service providers to maintain appropriate procedures and controls, ensuring regular scans are conducted and vulnerabilities remediated Plan and implement ...

Monitor risk, conduct audits, and implement remediation actions as needed Project & Budget Management • Lead IT projects through their life cycle, including scoping, budgeting and delivery • Track project performance using KPIs and provide actionable insights to senior leadership • Report against OpEx and CapEx budgets, ensuring effective use of resources Stakeholder … Engagement & Training • Work closely with stakeholders in HR, Finance, and Service Delivery to align systems with needs • Provide training and adoption support for new systems and processes • Champion innovation, continuous improvement, and digital enablement across the organisation Experience & Skills Required • 5+ years in IT systems/infrastructure management ...

joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled … follow. Who we are looking for Were looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service/Operations Analyst ITSM/PSA/Workflow system administrator Technical Project/Delivery Coordinator Business Systems or Automation Analyst Senior service ...

position plays a key role in delivering high-quality support across the full customer lifecycle. You will manage customer accounts from onboarding through ongoing service delivery, ensuring issues are resolved efficiently and professionally. Responsibilities include: Managing customer portfolios across the lifecycle (excluding sales activity) Onboarding customers into internal … experience. About You Our client is looking for someone who is: Proactive, reliable, and adaptable in a dynamic environment Passionate about delivering excellent customer service Highly organised with strong time-management skills A confident communicator able to handle complex or sensitive conversations Detail-oriented with strong analytical thinking Comfortable ...

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems … faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance ...

Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets … stage for continued growth and leadership in project management. Your Team As a Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables ...

expertise to ensure the organisations IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such … security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation ...

Global is seeking an experienced Regulatory Business Analyst with transaction reporting experience to oversee our Managed Services work. This role is focused on client delivery and advisory work, rather than product or platform development. You will use outputs from Novatus’ market-leading RegTech solution, En:ACT, to help clients … wants to work across multiple transaction reporting regimes in a fast-growing RegTech-enabled services environment. Key Responsibilities Client Advisory & Managed Services Delivery Act as a trusted regulatory reporting advisor to clients, supporting them through ongoing managed services engagements. Use En:ACT reporting outputs, results, and analytics to identify ...

fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping … quickly to issues and demonstrating strong problem-solving and 'think on your feet' capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with ...

fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping … quickly to issues and demonstrating strong problem-solving and "think on your feet" capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with ...