276 to 300 of 552 Service Delivery Jobs in England

Staff Services are looking for an experienced installation/commissioning Engineer to join their Banking security delivery team. The purpose of this role is to have responsibility for delivering a fully compliant small works and commissioning delivery for a growing service delivery business which

levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft

operational impact. As Help Desk Team Leader, you will take ownership of the day-to-day performance of the IT Helpdesk function, ensuring exceptional service levels, driving continuous improvement, and acting as the key escalation point for complex technical issues. The RoleYou will be responsible for supervising and motivating … escalation point for urgent and complex technical issues Supporting users across Windows 10/11 environments, basic networking and Citrix-based applications Managing IT service delivery through Jira, including ticketing and small project workflows Leading and developing the Helpdesk team through coaching, mentoring and performance management Identifying areas

transformation programme, leading the creation, upkeep, and continuous improvement of ICT documentation - including policies, procedures, technical standards, and inventories - to support governance, assurance, and service development. The department is undergoing significant change and investment so this is a great time to get onboard. You will work closely with teams … across the service area, coordinating record-keeping to ensure accurate, up-to-date information on ICT assets, risks, and compliance. This work will support ICT strategy, readiness for Local Government Reorganisation (LGR), and compliance with information governance, cyber security, and resilience requirements. Hybrid Working: (2 days/week

assist in their prioritisation in order to ensure that product and project data is properly managed and stored so it does not delay delivery and use on-site . OR c. That the main changes to the key Logistics Data and Digital Programme are delivered at an Operational level. … next stage projects and assist in their prioritisation in order to stop product and project data going into the data non-compliance process, delaying delivery and use on-site and increasing the risk of error and not meeting the Project requirements. Typical Accountabilities Co-ordinate day to day Logistics

process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational functions to deliver … Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager

leading Newcastle city-centre-based company. You must have experience in managing an IT support environment or have been a senior IT service desk analyst, looking to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows and experience working … excellent knowledge of Windows Server, Active Directory, Exchange Online, Intune & Microsoft 365 Experience as an IT Helpdesk Team Leader or IT Manager/IT Service Desk Team Leader or Manager/Senior IT Support Analyst Excellent experience in Desktop support around Windows Server, Active Directory, Exchange Online, Intune & Microsoft

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader … application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support

helping teams and stakeholders make the most of what AI can offer. Working closely with our CIO , youll identify opportunities where AI can enable delivery of our strategic objectives across service delivery, campaigns, fundraising, research and operational efficiency. What you'll do Develop & execute the organisations overall

regulatory frameworks related to complaints management. Experience Demonstrable experience in resolving customer complaints with positive outcomes Experience in working with others to improve service delivery and challenging poor performance. Experience in working collaboratively cross-departmentally to achieve positive outcomes for the customer and business. Production of reports. Experience … available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage

Technical Project Manager to join their London-based team. This is an exceptional opportunity for you to bring your expertise from the IT Managed Service Provider (MSP) sector and play a pivotal role in delivering complex infrastructure, cloud, and architectural projects. What you'll do: As a Technical Project … learning initiatives will further enhance the team's capabilities as you contribute to continuous improvement efforts across the organisation. Oversee the end-to-end delivery of multiple concurrent IT infrastructure, cloud, and architectural projects within the MSP environment, ensuring all milestones are met on time and within budget. Coordinate

Commercial Manager Digital & Programmes c.£73000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Commercial Manager Digital & Programmes. This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services … delivering value for money across key programmes. You’ll help shape sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.You’ll be part of a dynamic team dedicated to helping people across

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success.

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success.

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success.

Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love … incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance

troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining … technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows

troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining … technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations.

enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area … Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst

transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform … operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead

Rate: 25 - 30 per hour PAYE Duration: 12 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory

Rate: £25 - £30 per hour PAYE Duration: 12 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory