276 to 300 of 532 Service Delivery Jobs in England

multiple locations within our organisation. This is a hands-on leadership role responsible for maintaining reliable IT infrastructure, driving digital improvements, and ensuring consistent service delivery across all sites. You will play a key role in aligning technology with business goals, managing IT support teams, and overseeing infrastructure … security, and system performance. Key Responsibilities Oversee IT operations across multiple sites, ensuring consistent standards and service levels Manage and support on-site and remote IT support teams Maintain and improve IT infrastructure (servers, networks, cloud systems, hardware) Lead cybersecurity initiatives and ensure data protection compliance Manage third-party ...

therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job Your role will be instrumental in delivering service delivery, change, and developments in accordance with the programme plan and you should bring with you a range of programme expertise and skills … incorporating service change/design and outcomes that will help shape and develop our systems and processes. You should have excellent communication skills, able to adapt and assimilate key messages, and have a strong commitment to improving health outcomes. About us We are the Mental Health & Learning Disability ...

Salary: £50,000 – £65,000 + company car Type: Permanent, full-time We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

ensuring reliable and secure systems, managing IT support and web development, and delivering strategic projects that drive organisational growth and transformation while overseeing infrastructure, service delivery, and IT policy compliance. Client Details This is an opportunity to join an SME within the retail sector. The company, based ...

Location Milton Keynes MK7 8JU – role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide … technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/ ...

Identify and research significant Major Projects through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI s), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques ...

including preparations for TISAX accreditation in 2026. Provide technical support and troubleshooting for business-critical systems and internal users. Manage relationships with external IT service providers and monitor service delivery performance. Identify opportunities where technology can improve productivity, reduce costs, and enhance manufacturing capability. Provide training ...

projects. This is a rare opportunity to become the technical backbone of a professional, high-performing legal environment where reliability, discretion, and quality of service truly matter. The Role You’ll be the senior technical presence onsite, supporting users across the firm’s London office and remote workforce. … work is varied and hands-on: escalations, systems administration, project delivery, and day-to-day support that keeps the firm running smoothly. Key Responsibilities • Deliver 1st–3rd line support across desktops, applications, mobile devices, and core infrastructure • Act as the senior escalation point within a two-person IT team ...

well-established Retail organisation is looking to appoint an IT Director to join its Executive Leadership Team, taking full responsibility for technology strategy, delivery and transformation across the UK operation. Based in Milton Keynes, this is a senior leadership position combining strategic direction with operational control. As IT Director … line with overall business objectives Act as a strategic partner to senior stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements ...

Scheduler/FM Helpdesk Coordinator JDR Recruitment is recruiting for a Scheduler/FM Helpdesk Coordinator to support the delivery of building maintenance services. You will act as the central point of contact for maintenance requests. You log jobs, schedule engineers, track progress, and update clients. The role requires … with engineers, subcontractors, and operations teams to keep maintenance work running efficiently. Key Responsibilities Helpdesk Management Receive maintenance requests via phone and email Log service requests into the helpdesk or CAFM system Categorise jobs based on priority and service level targets Provide updates to clients on job status ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … legacy systems and external APIs to ensure a joinedup technology estate. - Identify opportunities to use AI, machine learning and advanced analytics to support smarter service delivery. - Work in an agile, multidisciplinary environment and help embed modern development practices across the council. - Support version control, CI/CD and automated ...

months | London/Hybrid I'm supporting a global consultancy that is looking for an Network Manager (Cyber) to lead network service delivery across a large enterprise environment. This is a senior role focused on operational ownership, vendor management, and driving performance across a managed service model. … Change services Ensure availability and performance across LAN, WAN, wireless, and security environments Act as the senior escalation point for network incidents Lead managed service providers and oversee SLAs and KPIs Align network services with architecture and business strategy Drive continual service improvement initiatives Required Experience Strong enterprise ...

Domain, you will collaborate with our client’s Team. You will be responsible for IT Technical administration.Job DetailsThe Analyst will provide technical support and service delivery to client customers. Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical … coaching, ensuring adherence to agreed standards and procedures.A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am – 7pm.What’s in it for you? – Rate£16.35/Hr through UMB£12.60 ...

seeking a proactive, technically skilled, and customer-focused Field Engineer to support our London operations. You’ll be a key part of NCG’s service delivery team, working hands-on across customer environments to install, maintain, and troubleshoot network and connectivity infrastructure. This position is ideal for someone … customer incidents, hardware replacements, and network troubleshooting. · Respond to Priority 1 (P1) incidents across London, attending customer sites within SLA. · Collaborate with the Customer Service Operations Manager and internal engineering teams to align on daily priorities and ensure service quality. · Maintain accurate documentation, site notes, and asset records ...

growing Managed Service Provider (MSP) in the Southwest is looking for an experienced IT Support Engineer/IT Field Engineer to deliver a blend of remote technical support and onsite field engineering for both domestic and small business clients. With an enviable customer reputation, the company is expanding … technical ownership, leadership progression, or having more influence in how services are delivered. What You'll Be Doing Deliver remote IT support and resolve service desk tickets Attend customer sites for installations, upgrades, troubleshooting and fault‐finding Administer Microsoft 365 , including Azure AD, Intune, security and licensing Provide proactive ...

Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This … role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned ...

Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This … role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned ...

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. ...

leadership role for a highly organised, strategically minded IT professional who can manage people, systems and external providers while continuously improving service delivery. Job duties – Head of IT Operations: Define and deliver the IT operational roadmap in line with business goals Lead, develop and motivate the IT Assistant … including GDPR and ISO frameworks Maintain ownership of IT policies, conducting regular audits and vulnerability assessments Oversee incident management and ensure timely resolution Improve service delivery processes to enhance user experience Lead escalation processes and root cause analysis for major issues Develop and manage the IT operations budget ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...

Drive Transformation: Lead the charge in implementing defined IT changes that support business transformation. Your role is pivotal in collaborating with Service Delivery and Business Readiness to ensure seamless communication of IT changes. Project Management: Define project scope, goals, and deliverables while creating detailed project plans and schedules. ...

Type: Fixed Term Contract (3 Months, could be extended) Salary: £40,000 - £50,000 annually (FTE) Working Pattern: Full Time, Office Based Key Responsibilities: Service Delivery & Support Manage global IT operations, including helpdesk, endpoint management, and internal tools support. Design frictionless support experiences by leveraging automation and data … driven service improvements. Ensure high uptime and performance for core productivity tools (Google Workspace, Slack, Monday.com). Infrastructure & Systems Management Oversee the IT infrastructure stack, including device management and identity management platforms. Lead lifecycle management for hardware and software assets, ensuring smooth procurement and renewals. Ensure operational excellence across ...

strong customer‐focused culture. This is an exciting opportunity for someone with strong technical knowledge, excellent leadership skills and a commitment to service improvement. You’ll act as a senior escalation point for complex incidents, support major projects, and play a vital role in ensuring we are operationally ready … enrolment, exams, inspections and other key college events. Key responsibilities: Lead operational IT delivery across your campuses Manage and develop a high-performing technical team Act as senior technical escalation point for complex issues Ensure services meet agreed SLAs and performance standards Work closely with Group Infrastructure & Security colleagues ...