301 to 325 of 1,750 Service Delivery Jobs in England

Customer Service Specialist

Hiring Organisation
SPS
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
£27,976 per annum
Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central … landlord teams and a smooth experience for all parties. Maintain comprehensive knowledge of all spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor’s experience. Consistently deliver exceptional customer service, anticipating the needs of both visiting ...

Head of IT Service & End User Computing (EUC)

Hiring Organisation
Smollan
Location
City of London, London, United Kingdom
cared for, happy and inspired in building an extraordinary place to work. About the role Are you a strategic tech leader who treats service delivery like a precision machine? We are seeking a visionary Head of IT Service & End User Computing (EUC) to define, build, and govern … core service delivery and workplace technology ecosystem across global markets. You will establish a disciplined, well-oiled support model, acting as the high-velocity, single global "front door" for all internal IT operations. If you are passionate about leveraging advanced AI to eliminate technical debt, optimizing massive enterprise ...

Senior IT Service Delivery Lead

Location
Greater London, England, United Kingdom
Amadeus is seeking a Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This ...

Service Assurance Manager

Hiring Organisation
Hargreaves Lansdown
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Senior Delivery Manager (Identity)

Location
Oxford, England, United Kingdom
reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity) IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires … contribution of others, creating a great culture to work in and a place where we all feel we belong. The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services. ...

Incident Manager | S3 | Chief Information & Resilience Office | Unity Place

Hiring Organisation
Santander UK
Location
Milton Keynes, United Kingdom
Employment Type
Full Time
Salary
56000 to 84000 GBP Annually
Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

Investment Middle Office Services Delivery Vice President

Location
Greater London, England, United Kingdom
Drive seamless onboarding and lifecycle delivery, partnering across operations and technology to boost quality and processing now. As an IMOS Service Delivery Vice President within Client Account Services (CAS), you will lead the end-to-end delivery of client account reference/static data readiness … Investment Middle Office Services clients. The CAS IMOS Service Delivery team supports a broad range of client types across our global footprint, coordinating account lifecycle and onboarding requests ranging from product expansions and new account launches to onboarding of new third parties and account/fund closures. This ...

Service Desk & Digital Support Analyst

Hiring Organisation
FBI &TMT
Location
Lancashire, North West, United Kingdom
Employment Type
Contract
Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

Treasury Systems Support Manager

Location
Greater London, England, United Kingdom
Treasury Systems Support Manager The Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance ...

Director of Operations & AI-Driven Service Delivery

Location
Greater London, England, United Kingdom
Wanstor Limited in London (hybrid) seeks a Director of Operations to lead our managed services engine—service delivery, project delivery and technical support. You will own end-to-end performance and drive AI-enabled transformation for client outcomes. You will partner with the COO, lead senior teams ...

Procurement Manager

Hiring Organisation
Indigo Vision
Location
London, UK
Employment Type
Full-time
efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service, and support. We are designed to bring value, lead technology innovation, and provide Motorola Solutions a competitive advantage on revenue, cost, cash, and delivery. … negotiation strategies to meet business objectives and foster sustainable, productive vendor relationships. Performance Oversight: Monitor and report on vendor performance, ensuring compliance with quality, service, and delivery benchmarks, and exercise authority regarding contractual penalties. Compliance & Financial Control: Facilitate the end-to-end "Purchase to Pay" cycle in collaboration ...

Service Delivery Engineer

Hiring Organisation
Hampshire Hospitals NHS Foundation Trust
Location
Basingstoke, RG24 9NA, United Kingdom
Salary
£32073.00 to £39043.00
summary The postholder will provide an exceptional 1st line support service, in line with FT's strategic objectives and quest for continual improvement in delivering a 'best in class' IT service to its customers. The postholder will conform to a strong ITIL best practice framework, and work … ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality solutions and support to the customers. This post requires continual upgrading of skills to reflect rapid changes in technology. This is achieved through formal training, informal skills transfer, and self-tuition. ...

Software Service Manager

Hiring Organisation
Kainos
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 50 K
diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client-relationships, across … well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment, with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

Virtual Chief Information Officer (vCIO)

Location
Newcastle upon Tyne, England, United Kingdom
were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Service Delivery Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

Senior Application Engineer - Jira ITSM

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
maintaining and improving business-critical platforms - ensuring they are secure, scalable, and aligned with operational needs. You'll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Service Desk Manager

Hiring Organisation
Context Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum
Service Desk Manager London (hybrid working) £65k- £75k 12-month fixed term contract A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote … site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities * Lead and manage the Service Desk and Field Support teams, driving performance, development ...

Azure Platform Engineer

Location
Greater London, England, United Kingdom
Applications and Security teams, the role will focus on foundational cloud setup, serverless components, core PaaS databases, platform health, security alignment and practical self-service infrastructure blueprints. A key objective of the assignment will be to create clear architecture, operational and best practice guides that enable internal development … build and deploy applications securely and efficiently, aligned with Forsters' information security baselines. While longer-term strategy includes modern CI/CD patterns and delivery pipelines, this role will primarily establish the Azure platform foundations and contribute to a pipeline roadmap that can be operationalised over time. Hours ...

Team Manager

Hiring Organisation
EXL Service
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires ...

Associate Group Manager - Neurosciences

Hiring Organisation
University Hospitals Coventry and Warwickshire NHS Trust
Location
Coventry, CV2 2DX, United Kingdom
Salary
£57528.00 to £64750.00
provides a managerial focus with the Group Manager and Clinical Leads in the development and provision of a comprehensive, high quality, patient centred service within the resources available. The post has key functions: operational management of the specialties within Neurosciences, including the delivery of performance against financial … activity targets; supporting the development and delivery of service strategy; organisational development and the management of risk. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. ...

Delivery Manager - Release Management

Hiring Organisation
Computacenter
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
teamLocation: NottinghamHours: 37.5 per weekFull-time Office based (Role Type: PermanentMUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service OverviewThe Evergreen service is Computacenter’s solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by our core team and delivered in collaboration with our service lines. Evergreen is a global service delivered from ...

Software Service Manager

Hiring Organisation
Kainos
Location
Birmingham, UK
Employment Type
Full-time
diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client … supporting business development activity for potential new clients. Minimum requirements: Experience working in a commercial IT (software) environment, with a thorough understanding of service management. Eligibility for security clearance is a must. Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

Treasury Systems Support Manager

Hiring Organisation
Nexus Jobs
Location
London, United Kingdom
Salary
£ 80 K
nowJob DescriptionTreasury Systems Support ManagerThe Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors.The role aligns closely to a Technical Product … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform GovernanceEnsures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance oversight.Own ...

Atlassian Senior Consultant - ITSM/ESM Practice

Location
Greater London, England, United Kingdom
About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient … human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com. Job Summary As a Senior Solution ...

Senior IT Customer Support Analyst, Desktop Support

Hiring Organisation
KBR
Location
Guildford, Surrey, United Kingdom
Salary
£ 70 K
Acting as a senior escalation point, this role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives.The successful candidate will also provide leadership and guidance to support personnel, contribute … service improvement initiatives, and collaborate with infrastructure, security, network, and business teams to enhance operational effectiveness. This role combines hands-on technical expertise with team leadership and service delivery responsibilities in a dynamic enterprise environment.This is a permanent full-time position based in the United Kingdom. ...