301 to 325 of 812 Service Delivery Jobs in England

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in the UK and can count 18% of the FTSE 100 as clients, delivering services across several different sectors. Netcompany … to grow with us and carve out a challenging, successful and rewarding career Job Description: Netcompany is seeking a detail-oriented Asset and Logistics Operator to join our Intelligent Service Desk team in Leeds. In this full-time, office-based role, youll support end-user hardware operations, ensuring efficient asset management and logistics. Your responsibilities will include maintaining accurate … great opportunity to work in a company at the forefront of tech and operations with a potential to develop into other roles within the organisation. Youll contribute directly to service efficiency and client satisfaction while collaborating with a dynamic on-site team. Key Responsibilities: Maintain an organised stock inventory of laptops, peripherals, and other hardware in line with demand More ❯

manage network and communications services, ensuring operational excellence. Define and implement standards, policies, and procedures. Ensure KPI targets are met and evolved to match capability and maturity. Report on service status to leadership. Operations Manage network tools, updates, patching, and security compliance. Provide coverage for both core and out-of-hours support. Ensure services are documented, supported, and reviewed … throughout their lifecycle. Deliver service improvements while maintaining budgets. Collaboration Build strong relationships with internal stakeholders and 3rd party partners. Manage partner performance against SLAs and KPIs. Support wider IT service delivery goals. Strategy & Vision Develop team roadmaps and strategies. Prioritise requirements and manage expectations. Oversee budgets, risk registers, and capability mapping. Identify and implement service … and a high-performance culture. Inspire and engage teams through clear direction and shared goals. Skills & Experience Strong technical knowledge of networking systems, software, and suppliers. Hands-on IT service management experience (ITIL, BSc/MSc desirable). Familiarity with tools such as ServiceNow, Freshservice, Jira, Workday. Excellent people management, communication, and change leadership skills. Additional Requirements Flexibility for More ❯

level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We’re inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you’ll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/… accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management and request fulfilment using a Service Management toolset. What you’ll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi-vendor environment. Strong communication … analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are More ❯

Specialist at CTS Hub serves as a vital link connecting our customers, internal teams, and supply teams. By ensuring seamless day-to-day operations, this role contributes to excellent service delivery, efficiency, and the continual improvement of core business processes. This role is designed for an individual who is looking to develop their operational and commercial skills in … timely and professional support. Process Documentation: Maintain clear documentation for operational processes, SOPs, and workflows. Supply Chain Coordination: Collaborate with supply chain teams to manage set ups, production and delivery schedules and ensure timely delivery to customers. Continuous Improvement: Identify process gaps, recommend enhancements, and work with relevant teams to implement best practices. optimising productivity and resource utilisation … within CTS Hub. Operational Issue Resolution: Troubleshoot and escalate operational concerns, ensuring effective resolution. Stakeholder Communication: Foster open, efficient communication across departments, including PGS, PEBV, sales, and customer service, to support business continuity and customer satisfaction Qualifications and Skills Experience: 2+ years in operational support or customer service; plant or manufacturing experience is a plus. Technical Skills: Proficiency More ❯

Services to join our client at a very exciting period of change and modernisation. This is a pivotal executive role, reporting directly to the CIO, with strategic oversight of Service Management, Infrastructure, Operations, Architecture and a newly established Product capability. The new IT Director will lead a large geographically dispersed team and manage a £multi-million IT budget. Your … leadership will ensure the delivery of innovative, secure, and efficient IT services that align with business goals and drive measurable value. Key Responsibilities Strategic Leadership: Shape and execute group-wide IT strategy in collaboration with the CIO and senior stakeholders. Leadership of a large team across Product Development, Infrastructure & Platform Operations and Service Management Product Management: Build and … lead a high-performing product team, overseeing the full product lifecycle across multiple digital products Service Excellence: Drive continuous improvement in service delivery, ensuring alignment with industry standards and regulatory requirements. Financial Oversight: Manage IT spend and resources with a focus on cost optimisation and performance. Commercial Performance: Enhance value through strategic partnerships and supplier management. Executive More ❯

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in the UK and can count 18% of the FTSE 100 as clients, delivering services across several different sectors. Netcompany … out a challenging, successful and rewarding career Job Description We are looking for a Major Incident Manager to join our team on a permanent basis to drive forward our delivery capability and deliver the optimum solutions to the clients. Based in Leeds this is a great opportunity to join one of the most exciting, innovative, prestigious, and forward-thinking … technology-enabled organisations in the UK. Our Service Management Practice delivers infrastructure support services to a significant number of clients, across multiple sectors. The current Service Delivery team is approximately 20 strong and offers prospective candidates with the opportunity for significant recognition, skills and technology exposure and career development and training across multiple business areas. The role More ❯

infrastructure and business applications, including server platforms, storage systems, virtualization, desktops, voice/data networks, and remote devices. Maintain on-site IT hardware (PCs, laptops, printers) and ensure appropriate service and warranty contracts are in place. Provide both on-site and remote support to business users. Monitor and maintain secure network access for remote users. Manage and implement system … network errors. Install, update, or upgrade software as needed. Deliver user training, guidance, and feedback. Update Microsoft Active Directory and manage password resets. Projects & Process Development Assist with the delivery of IT infrastructure projects. Develop, update, and implement IT policies and procedures across the group. Stay up to date with emerging technologies. Understand business and departmental plans, ensuring alignment … MCSE, MCIPT) preferred but not essential. Proven experience in an IT-related environment, ideally involving management of complex computer systems such as the Microsoft Azure ecosystem. Background in IT service delivery and support functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the Microsoft Office suite (essential). Experience managing Office 365 and OneDrive (essential). More ❯

infrastructure and business applications, including server platforms, storage systems, virtualization, desktops, voice/data networks, and remote devices. Maintain on-site IT hardware (PCs, laptops, printers) and ensure appropriate service and warranty contracts are in place. Provide both on-site and remote support to business users. Monitor and maintain secure network access for remote users. Manage and implement system … network errors. Install, update, or upgrade software as needed. Deliver user training, guidance, and feedback. Update Microsoft Active Directory and manage password resets. Projects & Process Development Assist with the delivery of IT infrastructure projects. Develop, update, and implement IT policies and procedures across the group. Stay up to date with emerging technologies. Understand business and departmental plans, ensuring alignment … MCSE, MCIPT) preferred but not essential. Proven experience in an IT-related environment, ideally involving management of complex computer systems such as the Microsoft Azure ecosystem. Background in IT service delivery and support functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the Microsoft Office suite (essential). Experience managing Office 365 and OneDrive (essential). More ❯

team is based at Woking Adult Learning Centre, Hoebrook Close, Woking. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … domain administration Apple iMac and iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly … below to submit. We are committed to safeguarding and promoting the welfare of our learners, we expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation More ❯

team is based at Woking Adult Learning Centre, Hoebrook Close, Woking. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … domain administration Apple iMac and iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly … below to submit. We are committed to safeguarding and promoting the welfare of our learners, we expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation More ❯

work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new … and existing Enterprise solutions, and develop a career. Main Responsibilities: Managing paperwork Ensuring customer expectations are met Managing workload Achieving company KPIs for attendance in line with the clients' Service Level Agreements Teamwork and collaboration Problem solving Customer service Understanding and meeting guidelines and standards of work expected by JCI/ISSG Maintaining a professional appearance and manner … written Time keeping Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs Commitment to delivering excellent customer service Team Player with the desire to share knowledge in a team environment Self-motivated and confident Practical and highly adaptable Cooperative and helpful at all times #RMDFL More ❯

enough to steer through complex issues to ensure circuits are handed over in a timely fashion. Keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery. Ensure timely service delivery, and adherence to service level agreements (SLAs). Responsibilities Responsible for managing customers through … in a timely manner. Ensure Customer Deliver Dates are prioritized Essential Experience Analysis, organisation, and planning skills Excellent communication skills (written and verbal) Self-motivated and driven to meet service objectives and targets Enthusiastic and highly motivated with an eye for detail Able to liaise and interact effectively with management, technical teams, and customers Ability to listen, empathise and … or portals Knowledge of telecoms industry fibre broadband products and services Benefits £25,000 - £26,000 25 days holiday plus bank holidays Birthday and work anniversary off Death in service Pension Non contractual bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and … SLAs.Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards.Monitor and report on application service performance, ensuring availability and capacity meet business demands.Apply information security procedures to maintain compliance across infrastructure applications.Manage system performance, focusing on business performance contributions and financial sustainability.Develop and implement continual service improvement plans.Facilitate both reactive and proactive More ❯

This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct … responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management More ❯

high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and … SLAs. Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards. Monitor and report on application service performance, ensuring availability and capacity meet business demands. Apply information security procedures to maintain compliance across infrastructure applications. Manage system performance, focusing on business performance contributions and financial sustainability. Develop and implement continual service improvement More ❯

opportunity for someone early in their career who's looking for hands-on experience, you'll be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the … a focus on security, cost, and long-term value Requirements * Level 3 Information Communication Technician certificate (or equivalent) and GCSEs in Maths and English * Entry-level experience in IT service delivery * Familiarity with help desk/ticketing systems * Strong troubleshooting and customer service skills * Excellent verbal communication * Analytical mindset with good problem-solving abilities * Self-motivated and More ❯

Application Support Lead CIMS | Application Support | Service Performance | Process Optimisation | Best PracticeSR2 is supporting a consultancy client who are seeking an Application Support Lead to take ownership of support, performance, and service improvement for a business-critical system (CIMS). This role will focus on ensuring stable, reliable operations while driving continuous improvement in support processes, communication, and … service performance. You’ll work closely with users, technical teams, and stakeholders to implement best practice support processes and deliver a transparent, effective application support function. Key Responsibilities: Assess, monitor, and improve delivery performance of the CIMS product Review and optimise the application support process , ensuring faster ticket resolution and improved user communications Define and establish a stable … maintenance schedule for the system Align support processes to industry best practice for application management Implement monitoring and feedback mechanisms to continually measure and improve service performance Skills/Experience: Strong experience in application support leadership or service delivery roles Proven track record of process improvement and driving measurable performance gains Familiar with incident management, problem management More ❯

deliver high-quality services people want to use. You will be responsible for the accurate and efficient processing of requests, maintaining precise records, and supporting the coordination of digital service assessments and business case approvals. This includes handling service assessment requests, business case reviews, and general enquiries, as well as assisting in report production and supporting key meetings. … Key Responsibilities Manage communications between requesters and the DTSA for service assessment requests and business case reviews. Set up, compile, and distribute work requests, ensuring a clear audit trail via SharePoint. Accurately update and maintain the Service Assessment Planner and Business Case Tracker. Coordinate outputs from governance meetings. Provide coaching and guidance on processes, procedures, and tools (templates … or Portfolio Office environment, particularly within digital services. Adaptability to changing priorities and processes. If you are an organised, proactive professional with a passion for supporting high-quality digital service delivery, we'd love to hear from you. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who More ❯

and logistics processes for hardware across the business. You’ll work cross-functionally with suppliers, partners, project teams, and leadership to ensure efficient, cost-effective procurement that supports project delivery and business growth. This is a key role that combines operational execution with supplier strategy and commercial acumen. Key Responsibilities: Procurement & Commercial Management Accurately price hardware for proposals and … at the right time. Represent Procurement in internal project kick-off meetings, offering insight on supply chain risks and timelines. Maintain communication with key internal stakeholders on risks to delivery timelines. Ensure all project documentation is completed to a high standard. Logistics & Supply Chain Coordination Plan and manage domestic and international logistics for hardware deliveries. Liaise with inventory teams … to ensure smooth warehousing and stock movement across all locations. Escalate any supply chain issues that could impact delivery to the Head of Service Delivery Experience required: Experience in a similar role. Management experience Advanced Excel and data management skills. Strong organisational, time-management, and prioritisation abilities. Excellent written and verbal communication skills. Problem-solving mindset with More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯