301 to 325 of 672 Service Delivery Jobs in England

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner … Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...

provider of network infrastructure, connectivity and managed technology services, is looking for a Network Operations Team Lead to oversee the performance, development and technical delivery of their Network Operations function. This is an excellent opportunity for a hands-on networking professional who enjoys leading technical teams while remaining involved … design, maintenance and optimisation of large-scale service provider networks. You'll play a key role in ensuring network reliability, supporting business growth and delivering exceptional customer service. What you'll do Lead, mentor and develop a team of Network Engineers, creating a high-performance and customer-focused culture. ...

Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side … will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience ...

Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side … will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience ...

Overview Set the Digital & AI direction for the Service Line Create a Program Management specific Digital & AI strategy in the context of a 3-year vision and strategy for Program Management, and the strategic priorities of Industries & Sectors. Define and regularly update “digital must-win” areas by conducting competitor … analyses and gap analyses within the existing portfolio of tools, digital products, and partnerships. Identify which Program Management delivery domains and workflows must be redesigned. Set up collaboration rhythms with Digital Intelligence, Investment governance, pipeline management approach and prioritization framework, change network, Communities of Practice (CoPs), etc. Set clear ...

upgrades, improving data quality and helping operational teams deliver effective services. Key Duties Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels. Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending … upgrades, patches, releases and post-implementation validation. Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams. Work collaboratively with technology teams, suppliers and stakeholders to strengthen application stability, resilience, automation and service quality. Why Join Hyde? Hyde ...

take the next step in their career. The role Responsible for maximising revenue and customer retention through: Upgrades and modernisation projects Spare parts sales Service and maintenance contracts The successful candidate will play a key role in developing long-term client relationships, improving asset performance for customers, and positioning … partner for combustion equipment and plant. Key Responsibilities Aftermarket Sales & Revenue Growth Develop and execute the after sales strategy across upgrades, retrofits, spares, and service agreements Upgrades & Modernisation Identify opportunities to upgrade: Burners, controls and combustion systems Develop technically and commercially robust upgrade proposals in collaboration with engineering teams ...

Project Manager East Midlands | Hybrid Working | 1 Day Per Week Onsite A growing healthcare technology organisation is seeking a Project Manager to join its delivery team and help implement innovative digital solutions that improve how healthcare organisations operate. This is an opportunity to play a meaningful role in projects … joining a small, close-knit team where everyone has visibility, influence and ownership. The successful candidate will have the opportunity to shape delivery approaches, contribute ideas and work directly with senior leaders in a collaborative, high-trust environment. The Role You will lead the delivery and implementation ...

Nottinghamshire Health Informatics Service (NHIS) invites applications for a senior Deputy Head of Technical Operations and Delivery to shape digital services that support patient care across NHS organisations. You will lead a large IT operation, drive resilience, cyber security and service delivery in a complex multi ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

This role is accountable for ensuring data is accurate, complete, well-governed, and operationalized across global markets to support high-quality, scalable, and timely service delivery.The Head of Global Data Operations will oversee end-to-end data workflows, quality controls, operating models, and process improvement initiatives across a complex … global environment. This leader will partner closely with Research, Policy, Technology, Product, Client Service, and Business stakeholders to strengthen data integrity, improve operational efficiency, and support continued business growth.**Key Responsibilities*** Lead global data operations supporting proxy research, voting execution, and client deliverables.* Establish and oversee data quality controls ...

digital confidence. Provides strategic leadership for digital skills development, workforce readiness and cultural transformation, ensuring investment in digital technology translates into improved patient care, service efficiency and staff experience. As part of the wider Integrated Care System, the Head of Digital Change & Skills Development will collaborate with partners … strengthen digital capability and support the successful delivery of transformation across organisational boundaries The proposed interview date is; 3rd August Main duties of the job Provides strategic leadership for digital change, workforce capability and digital literacy across the Trust. Responsible for developing and delivering a Trust-wide approach ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

contribute to infrastructure projects across multiple cloud services while playing a key part in a wider transformation programme, including changes to IT operations and service delivery practices. Key Responsibilities Contribute to continuous improvement across platform, delivery, and operational practices. Help reduce operational risk across the core cloud … platform. Support demand planning and delivery by working closely with product owners and stakeholders. Provide guidance and best practice to application teams adopting cloud platforms. Assist in maintaining operational commitments, including managing support tickets and resolving issues. Skills & Experience Experience with AWS or Azure and cloud-native architectures Knowledge ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration. User Lifecycle … ensure smooth transition from outsourced services. Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful ...

expertise, scale, and technology. Job Description : Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk … works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requireme nts. Why You Will Love It H ere!: Flexibility: Hybrid Work ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. We require … consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide walk-in support including loan devices, triage, software help, new starters, and orders Ensure excellent customer communication and effective back-office completion Conference ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … Firewall management. AWS cloud administration. IT Incident response & DR. What youll need: A minimum of 5+ years experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

training Identifying and supporting opportunities for system and process improvements Working with stakeholders to implement changes smoothly and effectively Ensuring systems support the delivery of a high-quality service to customers Contributing to a culture of continuous improvement, collaboration, and innovation Your Impact Youll play an important role … using systems Processes are efficient, effective, and customer-focused Continuous improvement is encouraged, and ideas are valued Systems genuinely enable better customer experiences and service delivery Salary The spot salary for the Systems Support & Training Advisor post is £34,248 per annum for applicants who fully meet ...

business development activities across global government accounts. You will set priorities and guide a multidisciplinary team spanning business development, sales, engineering, capture, proposals, service delivery, and product management—ensuring all functions are aligned and operating at a high-performance level to deliver integrated, mission-focused solutions. … military forums, and trade shows, using these engagements to strengthen relationships, elevate brand presence, and generate new business opportunities—all while ensuring the seamless delivery of secure, resilient, and mission-critical communications solutions to international partners. What you'll need Minimum of 5 years in a senior leadership role ...

Knowledge of HR systems and procedures acquired through experience or NVQ level 3 Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes Desirable Foundation level certificate in IT service management (or equivalent) Experience Essential Experience … range of Microsoft Desirable Experience of administration and development of an erostering and electronic staff record systems Knowledge Essential Good working knowledge of service delivery and working practices across hospital services A broad understanding of relevant policy, legislation drivers and their application to the relevant service area ...