301 to 325 of 552 Service Delivery Jobs in England

Service Desk Engineer Working Pattern: Monday to Friday (37.5 hours per week) What were all about At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First workplace technology business. From supporting the United Nations … Summary Were offering a fantastic opportunity to join our Gateshead-based team, working closely with an office based IT team for a national Managed Service Provider, where you'll continue to handle first-line responsibilities while gaining hands-on second-line experience and training on the job. This hybrid

Report (R2R) process, covering Month-end, FP&A, Bank Reconciliations, and Tax Reporting. What You'll Do Collaborate with Finance, Technology, Project, and Service Delivery teams to design and improve R2R processes, ensuring robust controls and ongoing transformation. Monitor and maintain R2R processes to mitigate risks, uphold audit

Core Infrastructure: Expertise in Active Directory, Group Policy, and general MS365 administration. Experience: Minimum 7 years in a 3rd line IT support, analyst, or service delivery role. Desirable "Nice-to-Have" Skills: Experience with Cisco networking (Switches, Routers, ASAs). Knowledge of Azure VDI, SharePoint, or SQL Server.

person for all things tech in the London office. Working closely with a global operations centre. To ensure seamless IT service delivery and act as the vital link between local users and international teams. Your focus will be on resolving issues quickly and effectively and especially when client

simulations, incident response plans and cybersecurity awareness training Preparing reports, documenting findings and recommending improvements to strengthen cyber resilience Supporting proposal development and wider service delivery documentation Where you'll be doing it You'll be joining a long-established advanced systems integrator focused on operational technology

complex infrastructure problems Understanding of Proofpoint and other security technologies Ability to manage multiple projects and priorities in a fast-paced environment Customer focused service delivery with a commitment to continuous improvement and stakeholder satisfaction Strong communication and interpersonal skills, with the ability to work effectively with diverse

better customs interaction. Work on improving export services to Ireland, including setting up a satellite site in Northern England for faster service delivery. Support the implementation of bulk consignment processes for simplified customs clearance. Capture and analyse data, integrating with third-party services globally to streamline operations. Required Skills

work ensuring that appropriate quality and standards are maintained and work is completed in a timely fashion. ·Demonstrate and lead excellent customer service standards. ·Responsible for ensuring that incident, problem and change management procedures are adhered to, whilst finding ways to accelerate service delivery to customers. ·Develop … security remediation actions in order to support the GIRR(Governance and information risk return) for the use of national IT systems. ·Assist the Solutions Delivery management team in the identification and documentation of risks and issues. ·Provide guidance on business continuity arrangements for the Solution Delivery area

step into a more commercially focused, relationship-led role. A strong understanding of sales within an MSP environment is highly desirable, particularly around service-led selling, recurring revenue models, and technology solutions. The Role You’ll join a supportive and established sales team, managing a portfolio of small business … clients. Your focus will be on developing trusted relationships, ensuring outstanding service delivery, and uncovering opportunities to expand the adoption of MSP services.Day-to-day responsibilities include: Managing and developing a portfolio of small but high-value clients. Building strong, long-term relationships and being the primary point

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/

roadmap, and strong commitment to security standards What you’ll be doing: Leading and developing the IT team, ensuring high performance, ownership, and strong service delivery Managing infrastructure across on-prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security … frameworks Driving improvements across processes, tooling, resilience, and documentation Managing incidents, root cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating

About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they serve a diverse portfolio of national and regional clients, many … whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional service delivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain

annual leave plus an extra day for your birthday, and access to a private healthcare package and YuLife benefits. Job Purpose: Responsible for pre delivery inspection of devices going through the workshop Managing rollouts and inputting of network information and software onto devices To be trained on refurbishing/… repairing/part stripping of 2nd hand devices Key Responsibilities: Proactive and reactive set up of devices Managing rollout within the Pre Delivery Inspection process Assist with stock management in the warehouse Fully comply with company policies and Health & Safety Guidelines Respond to Warehouse and PDI Manager Knowledge, Skills

learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across … direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management

learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across … direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management

when required. Experience with Mosaic systems is essential. The Business Analyst will work as part of a software and applications team to deliver service excellence; by following all best practice technical, business analysis and project management methodologies and service delivery frameworks (e.g., ITIL).? Implement Mosaic system … First Partnership Programme in Children’s Social Care. These solutions will be designed to meet both the operational needs and strategic objectives of the service area, working within ICT’s architectural constraints. Work actively with children’s services and partners to deliver requirements analysis, business process mapping, workflow

Title: Manager, Professional Services (People & Delivery) Location: Brighton Salary: Competitive About Us: At Trident, we make IT a source of strength. Helping organisations thrive so they can better support the people who rely on them every day. We’ve built a different kind of partnership. One that puts people … allocation, utilisation, and performance reviews. Ensure compliance with ISO standards and company procedures. Drive efficiency improvements and support technical escalations. Maintain high security and service delivery standards. Contribute to strategic direction as part of the leadership team. Requirements: 3+ years in a line management role within professional services

premises to cloud platforms . Oversee the development of network and infrastructure architecture to support future growth. Identify and implement improvements across IT Service Desk, Operations, and Infrastructure. Provide technical advice and guidance to maximise ROI on IT investments. Manage vendor relationships and ensure compliance with contracts and service level agreements. Support capacity planning and proactive service delivery to meet current and future requirements. Review and implement IT policies, architectural standards, and design principles. Key Skills & Experience Proven experience as a Lead IT Manager, Head of IT, or similar senior technical role. Strong hands-on experience

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert

productivity. You will be responsible for managing daily operations of the Front Office and Case Progression teams, leading EOs and AOs to ensure efficient service delivery. The role requires close collaboration with the BCP Operations Management team and key site stakeholders. Shift Managers will oversee staff performance, minimise driver

database solutions.Monitor and control requests for new work, maintaining high quality and standards.Ensure adherence to incident, problem, and change management procedures while accelerating service delivery.Build and maintain strong relationships with key stakeholders.Oversee IT security remediation actions and contribute to budget management.Advocate for a positive, can-do culture within

decision-making. Act as the first point of contact for HR system users, providing support and training. Identify and recommend system enhancements to improve service delivery. Always uphold data protection and confidentiality standards. What You'll Bring: Proven experience administering and supporting management information systems (HR systems desirable

surface. This is an UK based remote position reporting to the Information Security Director for Cloud and Attack Surface Management. Primary Focus:- Lead CTEM Service Delivery: Manage processes for the Continuous Threat Exposure Management (CTEM) service and its provider. Ensure integration with Experian systems, delivering, reliable … applicable security insights that inform risk reduction across the enterprise. Business Engagement: You will manage the Business Engagement Team and Service, providing expertise and strategic direction. Cultivate partnerships with regional infrastructure and application teams to ensure the vulnerability management strategy is understood, agreed upon, and implemented. Other Responsibilities:- Maintain

team goals, especially in cross-tenancy Microsoft 365 environments . Takes responsibility for assigned tasks and follows through to completion, ensuring high standards of service delivery . Ensures accuracy in configuration, documentation, and troubleshooting, particularly when managing permissions, policies, and automation We have a number of benefits available … colleagues benefit from our standard benefits including; Generous Annual Leave : 21 days, increasing with length of service, plus a holiday purchase scheme Holiday Benefits : 3 Knovia Days for our operational December closure and 8 Public Bank Holidays Extra Day Off : Enjoy an additional day off to celebrate your birthday