301 to 325 of 745 Service Delivery Jobs in England

Technology Delivery Manager - Corporate/Credit Lending! Location: London Contract Length: 6 months + Working Pattern: 2/3 days per week in the office - Via Umbrella Company Are you a dynamic leader ready to make an impact in the world of finance? We're on the lookout … Technology Delivery Manager who thrives in a fast-paced environment and is passionate about driving technology solutions in Corporate and Credit Lending. If you're excited about innovation and want to help shape the future of our financial institution, this is the opportunity for you! What ...

team of IT Field Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk … Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance of EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer ...

Analyst Consultant • £45,000 - £70,000 • UK | Hybrid Working We’re supporting a growing digital transformation consultancy as they continue to expand their Agile delivery capability within a high-performing consulting environment. This opportunity offers the chance to work on large-scale digital programmes that combine technology, user-centred … design, and agile delivery to create measurable business outcomes. You’ll join multidisciplinary teams delivering modern digital services across complex client environments, helping organisations improve operational efficiency, modernise processes, and create better experiences for users and stakeholders alike. The Agile Business Analyst Consultant will play a key role ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

ensures that our recruitment process remains equitable and meaningful for everyone. Main duties of the job As Team Manager for NICE's London Service Desk, you will lead a motivated support team, drive continual service improvement, and ensure reliable, resilient service delivery across NICE. … times per month) to London, if this is not your preferred location. What you'll bring to the roleo Lead and performance manage a Service Desk team to deliver 1st and 2nd line support within agreed service levels.o Act as a senior escalation point for complex technical issues ...

ITTRP Pvt Ltd is seeking an experienced ServiceNow Delivery Director to lead large-scale telecom and enterprise service management programs. The ideal candidate will oversee strategic program delivery while managing cross-functional teams to ensure operational excellence. Responsibilities include managing end-to-end delivery programs, collaborating … with stakeholders, and driving process improvements to align with business objectives. Applicants should have a Bachelor’s degree and 5+ years in IT service delivery or program management. #J-18808-Ljbffr ...

platforms are adopted and used across the organisation. This role focuses on delivering practical enablement, training and user support , helping ensure that employees and Service Desk teams can effectively use IT solutions in their day-to-day work. The role acts as a key connection point between … into simple, actionable guidance and supporting initiatives that improve productivity, user experience and ways of working. Key Responsibilities 1. Adoption & Enablement Support Support the delivery of IT adoption and enablement initiatives aligned with IT priorities Assist in identifying gaps in tool usage, user experience and adoption Work with stakeholders ...

bridge between IT, the business, and end users Deliver measurable value through training support, knowledge sharing, communication, and productivity improvements rather than infrastructure delivery Job Role Responsibilities: Identify gaps in user adoption and experience, working with stakeholders to understand needs and address barriers Support in the drive of behaviour … change to improve day-to-day use of IT systems Support the design and delivery of structured training and enablement programmes, including: Workshops (e.g. automation, Copilot, M365 tools) Self-service learning content Build capability across end users and Service Desk (L1/L2), supporting structured training initiatives ...

day. Contract: Initial 6 months. IR35: Inside IR35. A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud‐first technology solutions across a major digital transformation programme. This senior level technical leadership role is responsible for shaping enterprise … architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross‐platform solutions across cloud, infrastructure, integration and Microsoft technologies. Key Responsibilities ...

hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. This opportunity would suit someone who thrives in a fast-moving environment, enjoys solving problems, and can confidently manage both … improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking for Proven experience leading IT operations or infrastructure teams Experience of working ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural … judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

schools across the South of England. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing … time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep ...

identify and qualify services opportunities — helping to expand the services portfolio and grow revenue within assigned accounts. Support the development of accurate and detailed service scopes that mitigate scope creep and cost overruns, ensuring pricing, hours, and travel meet WWT standards. Go‐to‐Market and Portfolio Development Stay current … solution approaches. Work alongside OEM services teams and account managers to raise awareness of WWT's services portfolio and identify joint opportunities within assigned service areas. Collaboration and Enablement Work as an active and contributing member of the account team, collaborating with Client Executives, technical owners, and Professional Services ...

shaping how enterprise HR transformation is done. Why this role stands out If you're currently feeling like just another cog in a large delivery machine, this is a genuine opportunity to: Own solution design end-to-end, not just contribute to it. Work directly with senior stakeholders … experience, helping organisations completely rethink how they deliver services to their people. What you'll be doing You'll lead the design and delivery of ServiceNow HRSD solutions across complex enterprise environments, with a strong focus on experience, automation and AI. Key areas include: Architecting scalable ServiceNow HRSD solutions ...

observability systems (e.g., using AWS CloudWatch, Dynatrace) to ensure rapid issue detection and resolution.* - Monitor infrastructure capacity and performance, providing analysis and suggestions for service delivery improvement.* Automation & Efficiency:* - Drive the automation of repetitive operational tasks, including infrastructure provisioning, deployments, and scaling.* - Create and maintain scripts and custom … field.* Experience managing large-scale, distributed systems for a global organization.* Familiarity with IT governance standards like ITIL.* Direct experience with ServiceNow for IT service management.* Knowledge of chaos engineering, resilience testing, and advanced capacity planning.Just So You Know...The company presents this job description as a guide ...

teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts … access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN and customer systems Preparation, maintenance, and monitoring of reporting related to IT access and security policies Coordination with internal and external stakeholders to ensure timely delivery and closure of requests Provision ...

Role: Service Desk Team Leader (Managed Networks) Location: London (Hybrid working) Salary: Up to £50,000 + 20% bonus Benefits: Share plan, private healthcare, pension, 25 days leave + more Our client, a leading organisation in network infrastructure and managed services, is hiring a Service Desk Team Leader … lead and develop a high-performing network support team. This role offers the opportunity to combine hands-on technical expertise with leadership, shaping service delivery and supporting a growing customer base. You’ll play a key role in maintaining and evolving network infrastructure, while acting as an escalation ...

Operations Manager to support and develop their IT function. This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while … Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong end-user support Work closely with third-party vendors and technology partners Drive continuous improvement across IT processes ...

Software project management would be highly beneficial. Responsibilities Definition and management of project initiation tasks such as project mandate, resource planning, kick off meetings, delivery planning, communication plans etc Working with the Service Delivery Manager to ensure support agreements are met and service standards … resource allocation, dependencies, budgets, costs, and quality of deliverables Line management where appropriate of Business Analysts, setting objectives and reviewing performance Compliance with project delivery governance e.g. change management, risk & issue management, financial reporting and status reporting Leading key stakeholder interactions, for example steering group meetings Working daily with ...

Tittle: Technical Delivery Manager - Credit Risk Contract: 6 months (potential for extension) Rate: Circa £745/Day Location: London (Hybrid - 5 days in 10 in the office) Working pattern: Full time About the Role We are seeking an experienced Technical Delivery Manager - Credit Risk to join a major … Risk business teams, technology stakeholders, regulatory partners, and third-party vendors. The successful candidate will be responsible for managing the full project lifecycle, ensuring delivery of complex technology programmes that meet business objectives, regulatory requirements, budget expectations, and delivery timelines. This is an excellent opportunity for an accomplished ...

Copello are supporting a leading defence technology organisation in the search for a Service Desk Engineer to join a specialist support team delivering high-quality technical services across secure and mission-critical environments. This role is based in Hampshire with hybrid working available (2 days onsite per week). … What you’ll do Provide 1st/2nd line technical support across hardware, software and specialist systems. Manage incidents, service requests and escalations through to resolution. Support customers with troubleshooting, system updates and operational guidance. Work closely with engineering, logistics and technical teams to ensure effective service delivery. ...

deliver operational excellence and drive innovation across enterprise systems. You’ll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management Build and lead a dedicated team to support the Entrata … teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...