326 to 350 of 538 Service Delivery Jobs in England

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

Responsibilities Lead, support and mentor a cross-skilled team of digital forensic practitioners. Set team priorities, plan workloads and maintain consistent, high-quality service delivery. Ensure all forensic activity complies with ISO 17025, the FSR Code and internal quality standards. Oversee method validation, documentation updates and accreditation development. Manage ...

backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. … reviewing, sizing and prioritising the change portfolio.* Engage in SaaS communities to represent the business, influence product roadmaps and prioritise enhancements that improve service delivery, employee experience and efficiency.* Help shape chatbot strategy; monitor performance, usage and feedback; oversee content creation and deployment updates. What you bring: * Strong ...

Officers (EEOs), assisting with Fixed Penalty Notices (FPNs), data tracking, and enforcement reporting. Key Responsibilities CCTV & Technical Support Deliver a robust and sustainable CCTV service for a local authority environment. Carry out operational system checks, technical troubleshooting, and maintenance coordination. Conduct site surveys and provide recommendations for repair … PACE) Regulation of Investigatory Powers Act (RIPA) Protection of Freedoms Act Maintain high standards of safeguarding, risk management, equality, and operational probity. Contribute to service improvements and innovation within finite public sector resources. Support excellent customer service delivery to residents and stakeholders. Candidate Requirements To be successful ...

creative attitude that can work as part of a team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery … management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping the service desk record in all toolsets updated in according with agreed work instructions Electronic diary management Your experience: Experience in incident resolution and/ ...

salary increase whilst on shift What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

upgrade of its Finastra Equation core banking platform. This is a key role within a wider change programme, focused on ensuring the successful delivery of a complex core system upgrade in a regulated environment. You will join a collaborative technology and change function, working closely with senior business … requirements, user stories, process models and data models Align business requirements to technical solutions, ensuring system impacts are fully understood Support all stages of delivery including scoping, design, testing and implementation Ensure requirements are validated, approved and managed in line with project governance standards Essential Skills Hands-on experience ...

Software Engineer Section : Service Delivery Location : 1 Guildhall Square Salary : £36,636 to £44,746 Per Annum Full-Time Fixed-Term until 31/07/2027 Closing Date : Friday 13 March 2026 Interview Date : To be confirmed Reference : 3346026JF We are undertaking a technical revamp … home to some of the worlds leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the Universitys IT support service whose 230+ staff support the delivery of the Universitys research and education activities as well as the usual business operations. We would love ...

management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management … system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. •Develop and refine troubleshooting guides, runbooks, and knowledge base articles. •Coordinate with engineering ...

leading national IT Company are seeking an experienced Senior Account Manager to strengthen relationships with strategic partners and ensure the highest standards of service delivery across client portfolio. This is a pivotal role for someone who thrives on building trust, driving performance, and shaping long-term commercial success … healthcare landscape. Working remotely, duties to include: You will be responsible for managing a portfolio of key healthcare accounts, ensuring they receive exceptional service, tailored solutions, and proactive support. Working closely with clinical, operational, and commercial teams, you’ll identify opportunities for growth, improve service outcomes ...

pursue new business opportunities across commercial sectors. Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies. Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals. Maintain accurate CRM records, forecasts and activity reports. Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications Proven track record in new business development within the IT reseller or VAR space. Strong understanding ...

continual improvement of AJ Bell’s enterprise security tools, platforms and processes, driving innovation, automation and integration across the technology estate. Key Responsibilities Lead delivery and ongoing management of enterprise security solutions across Endpoint, Cloud, Network, DevOps and Security Monitoring Design and implement secure infrastructure controls aligned to industry … handover and value realisation Lead and coordinate patch management activities across internal systems and hardware Recommend and guide server hardening improvements with Infrastructure and Service Delivery teams Support audits, regulatory reviews and due diligence activities Provide security oversight across projects and change initiatives to protect AJ Bell ...

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will … clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities Manage and grow relationships with key client stakeholders Provide consultative ...

About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

client is a growing, multi-site organisation operating in a fast-moving, service-led environment. With continued expansion and increasing regulatory focus, the business is investing in strengthening its technology, security and digital capability. They are seeking a hands-on Corporate IT Manager to take ownership of the internal … this is a visible leadership role with genuine influence. The successful candidate will shape IT strategy while remaining operationally involved, ensuring infrastructure, security and service delivery are robust, scalable and commercially aligned. Key Responsibilities: Define and deliver a forward-looking IT strategy aligned to business growth. Own infrastructure ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

proven track record of optimising systems, processes, and controls. This is a fantastic opportunity for a proactive leader who can manage day-to-day delivery while shaping the future state of payroll within a dynamic and growing organisation. Key Responsibilities Payroll Operations Oversee the accurate and timely processing … complex payroll queries. Team Leadership Lead, mentor, and develop a small payroll team, providing coaching and support. Allocate workload, set priorities, and ensure delivery deadlines are met. Foster a culture of continuous learning and operational excellence. SAP & Process Improvement Serve as the payroll SME for SAP Payroll, driving best ...

proven track record of optimising systems, processes, and controls. This is a fantastic opportunity for a proactive leader who can manage day-to-day delivery while shaping the future state of payroll within a dynamic and growing organisation. Key Responsibilities Payroll Operations Oversee the accurate and timely processing … complex payroll queries. Team Leadership Lead, mentor, and develop a small payroll team, providing coaching and support. Allocate workload, set priorities, and ensure delivery deadlines are met. Foster a culture of continuous learning and operational excellence. SAP & Process Improvement Serve as the payroll SME for SAP Payroll , driving best ...

leadership ability and a passion for developing others. Working within a 24x7 support operation, you’ll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team … hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a “permanent fix” culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support ...

takes pride in maintaining uninterrupted critical services. Key Responsibilities Operations & Incident Response Respond to critical alarms and system alerts, liaising with the Client Service Desk and providing timely updates. Monitor and manage environmental control systems to maintain temperature, humidity, and operational tolerances within defined parameters. Execute change control procedures … performance, battery condition monitoring, and overall asset health. Teamwork & Development Work closely with the Technical Manager, engineering teams, and shift colleagues to ensure continuous service delivery. Provide mentoring and technical guidance to junior technicians and apprentices. Coordinate with vendors, contractors, and internal stakeholders to ensure timely issue resolution ...

experienced and motivated Digital Library Systems Administrator to join our team. This is a full-time, on-site role working within the library service, focused on managing and supporting digital library systems and improving service delivery through technology. Youll take ownership of the Library Management System, provide … system updates, new technologies, and process improvements. Deliver training and documentation to enhance staff confidence and consistency. Coordinate small ICT projects contributing to service improvement. Maintain clear and accurate records, procedures, and guidance materials. About You Youll bring experience in ICT support or systems administration, ideally within a library ...

part of a collaborative development team, you will design, build, and deploy new features and system enhancements that directly improve operational efficiency and service delivery across the organisation. You’ll work closely with frontline teams to understand real-world, day-to-day requirements, translating user needs into intuitive … Assurance* A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle ...

experienced engineer looking for long-term stability, strong earning potential through overtime, and clear opportunities for development within a market-leading organisation. Key responsibilities Service, maintain and repair generators (201400 kVA) and compressors at customer sites Diagnose faults, replace components and carry out effective mechanical repairs Work on fleet … planned maintenance and aim to achieve first-time fixes wherever possible Communicate professionally with customers and internal teams to ensure a high standard of service delivery Complete all work in line with company Health & Safety policies and procedures Skills and experience Full UK driving licence Strong technical knowledge ...

team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly support service delivery across the council and trust. Why Join? You'll play a key role in developing a new team that will in ensuring … help streamline operations, improve decision-making, and contribute to high-quality customer experience across the organisation. Key ResponsibilitiesAs part of the Customer Master Data Service, you will: Deliver accurate, high-quality customer data services for the council and trust. Process new and updated customer records to agreed standards ...