351 to 375 of 747 Service Delivery Jobs in England

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

Install, relocate, and decommission IT hardware and structured cabling in line with data centre standards Update technical documentation, inventories, and asset records accurately Complete service requests within agreed service levels (SLAs) Follow all health & safety, security, and quality procedures at all times Support the day-to-day operation … similar critical environment Experience with hardware installations, decommissioning, patching, and structured cabling Understanding of IT infrastructure technologies and networking fundamentals Experience using ticketing or service management systems Strong attention to detail with a proactive approach to work Able to work independently and as part of a team Comfortable working ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands‐on experience in both Core HR and HR Help Desk … with a strong understanding of how to design and improve HR service workflows. Key Responsibilities Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. Manage and optimise Knowledge Authoring ...

approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards … distance to the Hampshire region and already hold full UK right to work. Skills and experience required: Proven experience in an ICT support and delivery environment. Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4 Understanding of system integration principles and software testing ...

sector clients across the KPMG Islands Group. You will work closely with managers and senior leaders to implement strategies that modernize government operations, improve service delivery, and enhance efficiency. This role involves project coordination, stakeholder engagement, risk compliance, and supporting team development. Key Responsibilities Digital Transformation Support: Assist ...

compliance activities aligned to standards such as ISO27001, GDPR, and NCSC guidance Work collaboratively across infrastructure, cloud, networking, and cyber teams to improve service delivery and operational resilience Stay up to date with emerging cyber threats, technologies, and security best practice Contribute to continual improvement initiatives across ...

development, governance, operational performance, and future evolution of its payments function. This senior leadership role is responsible for overseeing payment operations, payment schemes, technology delivery, and transformation initiatives across a broad range of payment services. The successful candidate will play a key role in shaping the future payments landscape … emerging technologies, including artificial intelligence and automation. The role requires a highly capable leader who can operate strategically while remaining close to operational delivery, ensuring payment services are efficient, scalable, compliant, and customer-focused. Key Responsibilities Strategic Leadership Develop and deliver the organisation's payments strategy across existing ...

role We’re looking for a Network Ops Team Leader to take ownership of one of the most critical functions in our business, delivering service and security management across our UK portfolio, including Tower Infrastructure, In-Building Solutions and Small Cells. This role sits at the heart … operations and in this role you’ll be responsible for ensuring our customers receive consistently high-quality, resilient service, underpinned by robust processes, strong supplier partnerships, and effective contractual oversight. This is an opportunity to step into a high-impact leadership role where you can shape how we deliver ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

Support Engineer (Service Desk & Server Support) Hands-on IT Support Engineer to take ownership of both Service Desk operations and core Microsoft infrastructure. This is a broad, high-impact role where you’ll be the go-to person for end-user support while also contributing to the stability … improvement of the wider IT environment. What you’ll be doing Managing and supporting day-to-day Service Desk activity, ensuring high levels of user satisfaction Administering and maintaining Windows Server environments Supporting and managing Microsoft 365 services Working within an ITIL framework to improve processes and service ...

contribute to infrastructure projects across multiple cloud services while playing a key part in a wider transformation programme, including changes to IT operations and service delivery practices. Key Responsibilities Contribute to continuous improvement across platform, delivery, and operational practices. Help reduce operational risk across the core cloud … platform. Support demand planning and delivery by working closely with product owners and stakeholders. Provide guidance and best practice to application teams adopting cloud platforms. Assist in maintaining operational commitments, including managing support tickets and resolving issues. Skills & Experience Experience with AWS or Azure and cloud-native architectures Knowledge ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration. User Lifecycle … ensure smooth transition from outsourced services. Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful ...

technically, acting as a senior escalation point for complex infrastructure and support issues. You’ll play a key role in mentoring engineers, driving service excellence, and helping shape the future of the support function. What you’ll do Lead and mentor a team of 3rd Line Engineers … support teams Manage and resolve complex 3rd Line support tickets Support infrastructure environments across Microsoft technologies, networking, and cloud services Drive continuous improvement across service delivery and support processes You’ll work closely with Service Desk teams, technical leadership, and wider infrastructure specialists to ensure high levels ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working … consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide walk-in support including loan devices, triage, software help, new starters, and orders Ensure excellent customer communication and effective back-office completion Conference ...

works closely with portfolio managers, traders, risk teams, operations teams, and technology partners to gather requirements, investigate issues, improve processes, and deliver high-quality service and platform support. Key Responsibilities Support day-to-day client servicing and operational activities related to the Aladdin platform. Analyze business requirements and translate … system enhancements, upgrades, and change requests. Provide training and guidance to users on Aladdin workflows, tools, and best practices. Prepare management reports, service updates, KPI tracking, and client-facing materials where needed. Liaise with technology, data, and vendor teams to support interfaces, feeds, and system integrations. Ensure activities ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … Firewall management. AWS cloud administration. IT Incident response & DR. What youll need: A minimum of 5+ years experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

Analyst to support and enhance its IT environment. This hands-on role blends 2nd line support, systems administration, and infrastructure support , ensuring high-quality service delivery while contributing to ongoing improvements and IT projects. Key Responsibilities Provide 2nd line support, managing incidents and service requests through ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. The engineer will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only ...

technical leadership, and ensure proactive management of client environments. This role combines advanced technical expertise with strong leadership and communication skills to deliver seamless service and long-term value. Key Responsibilities Act as primary contact and trusted advisor for key Managed Services clients. Lead resolution of complex, multi-system … mission-critical issues. Proactively manage support contracts, anticipating client peak periods, change governance and escalations. Work with Service Delivery Management to pro-actively work internally and with Client to provide world class Service. Perform advanced monitoring, maintenance, and health checks; identify and manage risks within the managed service ...

Title: Apprentice Network Engineer & Field Delivery Apprenticeship Course: Level 6 Applied Digital Technology Solutions Degree Apprenticeship Duration: 36 – 48 months Location: Field based + Regional Travel - London/Midlands Working Hours: 37.5 hours Salary: £22,000 - £24,000 Eligibility Criteria: Individuals must have a valid and eligible residency status … toward a bachelor’s degree in digital & technology Solutions/Network Engineering, combining academic learning with hands-on technical delivery. Key Responsibilities Engineering & Technical Delivery Support installation, testing and commissioning of telecom infrastructure. Assist with fault finding and structured diagnostics. Participate in network upgrades and optimisation projects. Work across ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. As an IT Project Manager you will manage day-to-day delivery of software projects, maintain and track … sprint plans, backlog progress and delivery metrics. Support quality assurance activities, including coordination of UAT, defect tracking and resolution Required Skills: Experience as an IT Project Manager. Strong experience in Agile frameworks (Scrum/Kanban). Experience with delivery tooling (e.g. Azure DevOps, Jira or similar). Someone ...

environment attracts a seasoned professional who wants to be part of the best of breed. The Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformationincluding the practical use of Artificial Intelligencewho operates at the intersection of law and technology across One Europe. Embedded within … front-line insights from across One Europe to Product Management and Legal Technology Advisory leadership, helping to shape the firms innovation pipeline. Key responsibilities Delivery and Collaboration Act as the first point of contact for matter teams within the assigned GBU seeking technology-enabled solutions; assess requirements, define scope ...