401 to 425 of 1,342 Service Delivery Jobs in England

IT Helpdesk Engineer – 1st & 2nd line

Hiring Organisation
Fortis Recruitment Solutions
Location
Chesham, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £33,000 per annum
Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service skills. … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts. Produce and implement ...

Professional Services Coordinator

Hiring Organisation
Millgate
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation through to successful completion. Create and maintain project schedules, milestones, resource plans and delivery timelines. Ensure project activities are planned effectively and delivered within agreed timescales. Work closely with Sales, Technical Services, Service Desk and Engineering teams ...

Senior Consultant - Cloud Operating Model Transformation

Hiring Organisation
Capgemini
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready. · Future State Design & Operating Model Definition: Design target cloud operating ...

Data Centre Cluster Manager

Hiring Organisation
Integral UK Ltd
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent
Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

Director of Customer Experience

Hiring Organisation
Metropolitan Thames Valley
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
customers engage with MTVH, ensuring every interaction is simple, effective, and centred on achieving the best possible outcomes. You will lead the development and delivery of our Customer Experience Plan, creating a modern, data-led and digitally enabled customer proposition that improves satisfaction, drives operational efficiency, and strengthens trust … with fellow directors across Housing, Leaseholder Services, Neighbourhoods, Property, Technology and Corporate Services, you will ensure the customer's voice shapes decision-making and service design across MTVH. You will: Develop and deliver MTVH's Customer Experience Plan. Lead customer contact, customer account management, customer complaints and customer voice ...

Sr IT Systems Engineer

Hiring Organisation
Palo Alto Networks
Location
London, UK
Employment Type
Full-time
real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job SummaryYour Career We are seeking an experienced Senior Service Desk/Field Engineer to join our IT Service Desk team. You will serve as a technical expert and a key contributor … delivery, optimization, and automation of end-user support and workplace technology services. You'll take full ownership of complex issues, implement scalable support solutions, and partner with global IT teams to strengthen system reliability and user experience. This role blends hands-on technical execution with strategic problem-solving ...

Head of Service Development – Unitas

Location
Greater London, England, United Kingdom
## Head of Service Development – UnitasApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0023567The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach … globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with ...

Director of Customer Experience

Location
Greater London, England, United Kingdom
with fellow directors across Housing, Leaseholder Services, Neighbourhoods, Property, Technology and Corporate Services, you will ensure the customer's voice shapes decision-making and service design across MTVH. You will: Develop and deliver MTVH's Customer Experience Plan. Lead customer contact, customer account management, customer complaints and customer voice … services. Create a seamless omni-channel customer experience across digital, voice and self-service platforms. Drive the adoption of technology, AI and automation to improve customer outcomes and service efficiency. Embed customer insight and resident feedback into service design and continuous improvement activity. Lead MTVH's approach ...

Service Desk Engineer

Hiring Organisation
Morgan Law
Location
London, United Kingdom
Employment Type
Permanent
Salary
£33000 - £38000/annum
Charity in London are seeking a Service Desk Engineer on a permanent basis to join the team. The role is based in Central London 4 days a week. Our IT services, including our IT infrastructure, are key to many important areas of work within the organisation … smooth running of events and ceremonial occasions. Working closely with the IT Service Delivery Manager, you will provide effective technical support to colleagues across the organisation, helping to ensure that IT services and end-user technology are reliable, secure and well supported. You will provide first and second ...

Infrastructure, Network and Security Manager

Hiring Organisation
Hays
Location
Leeds, UK
Employment Type
Full-time
stakeholders to shape and deliver technology strategy that supports organisational objectives. Your new roleLead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeedProven leadership experience across infrastructure ...

Infrastructure, Network and Security Manager

Hiring Organisation
Hays
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

Procurement Director - BPL

Location
Greater London, England, United Kingdom
Lead complex commercial negotiations with strategic and critical suppliers. Establish and maintain executive-level supplier relationships. Drive supplier performance through robust governance, KPIs and service management frameworks. Identify opportunities for supplier consolidation, optimisation and innovation. Third-Party Risk Management Own and enhance the BPL Third-Party Risk Management framework … procurement organisation to enable BPL to compete, innovate and comply with regulations Operational Resilience & Supplier Continuity Identify and manage supplier concentration risk and critical service dependencies. Partnering with technology, operations, risk, ensure robust contingency, exit and recovery strategies are in place for critical suppliers Support enterprise resilience and business ...

Service Coordinator

Hiring Organisation
People First
Location
Havant, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
date: ASAP Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying … recording common product faults Providing customers with accurate updates and feedback on completed service work Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service Supporting the development and improvement of procedures for effective service and record management ...

IT Lead

Location
Barrow-in-Furness, England, United Kingdom
experience The Opportunity We are currently recruiting on behalf of a leading organisation for an experienced IT Lead to take ownership of the delivery, performance and governance of a broad IT estate. This is a key role with responsibility spanning IT infrastructure, networks, telephony, end-user computing, Microsoft services … associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical knowledge with excellent commercial, vendor management ...

Business Intelligence & Analytics Lead

Hiring Organisation
NEMS Community Benefit Services Ltd
Location
Nottingham, NG2 3AJ, NG7 2UH, SUTTON-IN-ASHFIELD, NG17 4JL, United Kingdom
Salary
£49387.00 to £56515.00
senior leaders, operational teams, clinicians and system partners, the post holder will drive improvements in data quality, business intelligence and analytical maturity to support service improvement, performance management and organisational planning. The post holder will support the safe and effective adoption of artificial intelligence, automation and advanced analytics across … assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield. NEMS is committed to the NHS Values (as set out in the NHS Constitution March ...

Sr Manager - Global Solutions Engineering

Hiring Organisation
Tata Communications
Location
London, UK
Employment Type
Full-time
overall governance and enterprise design of solution fitment with customer requirements. As Large deal architect you will oversee fitment of technical solution design, service design, commercial model and contractual framework for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility … customer requirement, internal readiness and market competitiveness. This is a tactical role that leads large RFP and significantly contributes in aligning end-to-end service model across delivery and assurance cycles with objectives and requirements of the RFP Minimum Qualifications & ExperienceBachelors degree in engineering; 12-15 Years relevant ...

IT Helpdesk Manager

Location
Greater London, England, United Kingdom
experienced IT and Help Desk Manager to join our London-based team. In this role, you will lead cross-regional technology operations, service delivery and project delivery across Panavision’s EMEA region. Working closely with our global corporate IT team, you’ll ensure our infrastructure, help desk … fast-moving production-services business across multiple locations. This is a hands‐on leadership role for someone who can balance strategic planning with practical delivery, build strong stakeholder relationships, and keep teams, vendors and projects moving to agreed standards. To succeed in this role, you’ll be organised, accountable ...

Tech lead - SOC responder

Hiring Organisation
Colt Telecom
Location
London, UK
Employment Type
Full-time
design, implementation and administration activitiesUse cases preparation and implementation, connector deployment, maintenance & health checksResponsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assistAnalyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breachEstablishing and governing the security incident … response processes, investigations and security operational processesMaintenance and enhancement of formal service catalogue, service descriptions, targets and performance against theseEnsure security services, tools and platforms are adequately maintainedMonitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring of specific security risks ...

Service Delivery and Support Lead - Vice President

Location
Greater London, England, United Kingdom
Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

Tech lead - SOC responder

Hiring Organisation
Colt Technology Services UK
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Tech Lead - SOC Responder

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Senior Oracle Fusion Reporting Consultant

Location
Westminster, West End, United Kingdom
delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Global Financial Systems & ERP Director (13 Month FTC

Location
Warwick, England, United Kingdom
What You'll Do Set direction for the Finance Systems Maintenance and ERP Security functions across the US, UK and NGED business, ensuring priorities, service models and delivery plans are aligned to Record to Report, Finance and enterprise technology objectives. Maintain accountability for the stability, availability, and effective … major programmes and projects, including role design, access readiness, system maintenance impacts, financial system process impact, testing support, cutover planning and exit criteria. Monitor delivery risks across finance systems workstreams, ensuring resource constraints, operational dependencies and conflicting priorities are surfaced early and managed with appropriate mitigation. Oversee change, release ...

Deputy Manager and Technical Lead

Hiring Organisation
Imperial College Healthcare NHS Trust
Location
London, W12 0HS, United Kingdom
Salary
£66274.00 to £73496.00
Deputy Laboratory Manager on a 12-month fixed-term maternity cover contract. This is a key leadership role within a specialist clinical laboratory service, providing technical expertise, operational management support, and professional leadership to the TDM team. The successful candidate will work closely with the Laboratory Manager to ensure … delivery of a high-quality, responsive and patient-focused service, supporting the monitoring of immunosuppressants, and other therapeutic drugs. The post holder will provide day-to-day technical leadership, lead service development initiatives and contribute to strategic planning to ensure the laboratory continues to meet accreditation standards ...