451 to 475 of 746 Service Delivery Jobs in England

About the job Senior IT Service Desk Engineer About the Role We are seeking an experienced Senior IT Service Desk Engineer to join a busy and collaborative IT department. This role forms part of a wider IT support function, providing advanced technical assistance to staff, students, and stakeholders … across the organisation. The successful candidate will be responsible for resolving complex technical issues, contributing to infrastructure and service improvements, and supporting the reliable delivery of day-to-day IT operations. This is a key technical position that combines hands-on support, project involvement, and service enhancement ...

based client estate. This role offers the opportunity to work within a highly collaborative engineering team, delivering exceptional support while helping shape and improve service operations. You’ll play a key role in ensuring high-quality technical support across modern workplace technologies, endpoint management, identity platforms, and security tooling. … What you’ll do Provide 2nd/3rd line support across enterprise technology platforms Manage and resolve incidents, service requests, and escalations within agreed SLAs Administer macOS, Google Workspace, Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive ...

make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. You will ...

leading services organisation to appoint an experienced Interim Change Manager (Contact/Call Centre) to drive a critical transformation programme across multiple customer service operations. This is a high impact role focused on improving operational performance, customer experience, and embedding sustainable change across a multi-site contact centre environment … Role You will lead the end to end delivery of change initiatives across call and contact centre operations, working closely with operational leadership, technology teams, and frontline colleagues. Key responsibilities include: Leading transformation programmes across multi-site contact centre operations Driving improvements in customer experience (CX), service delivery ...

required. This is an excellent opportunity for someone who thrives on systems improvement, stakeholder engagement, and leading change in complex organisations. Key Responsibilities Systems & Service Delivery Lead the development and continuous improvement of financial systems (including ERP platforms such as Agresso/Unit4). Deliver high-quality, customer … manage a clear systems development roadmap aligned to organisational priorities. Project & Change Management Lead and manage system-related projects end-to-end, ensuring delivery against agreed timelines and governance frameworks. Produce and present updates to programme/project boards and senior stakeholders. Ensure effective resource planning across the systems ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working … alongside Service Delivery, Platforms & Infrastructure, and Information Security tea click apply for full job details ...

provide comprehensive HR operational support to an SME business of circa 100 heads across 3 sites - (UK, Spain and Israel). To ensure efficient delivery of HR services across the organisation. The HR Officer will act as a key point of contact for day-to-day HR queries, maintain … numbers circa 100 people over 3 countries. Description Role Purpose To provide comprehensive HR administrative and operational support to the HR function, ensuring efficient delivery of HR services across the organisation. The HR Officer will act as a key point of contact for day-to-day HR queries, maintain ...

regulatory and risk landscape we operate in. You will be responsible for coordinating day‐to‐day productivity and ensuring an efficient, optimised service delivery across teams. Your expertise will help monitor overall team performance and maintain adequate resource and capacity plans. Occasionally you will deputise for the CRSO … maintain stakeholder maps and business engagement plans; understand business strategies in detail, including priorities and services needed from Resilience and Security. Enable integrated delivery to the Business across all core CRSO services, providing a single point of contact and establishing an aggregate view of risks, projects and initiatives ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

Stack Hybrid environment Microsoft365 Microsoft InTune Azure Responsibilities Accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. Provide clear instruction to reports and stakeholders, ensuring standards are met and upheld. Act as primary technical authority. … Management Onboarding and offboarding acquisitionsOversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensure all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across ...

Support Manager London | Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering … Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You’ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop ...

week) Contract: Permanent Security Clearance: Advantageous About the Role CND is seeking a Public Sector Bid Writer to support our growth through the successful delivery of public sector frameworks and bid submissions. This role is central to our operations and will suit someone who enjoys ownership, variety, and working … editing compelling bid content including executive summaries and technical responses Managing framework applications, renewals, extensions, and reporting Working with internal SMEs, leadership, recruitment, service delivery, and security teams Assessing bid profitability, viability, and compliance Identifying and evaluating new framework opportunities Maintaining the CND bid content library (case studies ...

acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving licence is required. … Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across ...

across a wide range of platforms while working towards a recognised apprenticeship qualification. About the Role As an IT Consultant Apprentice, youll support the delivery of IT services to clients, helping resolve technical issues and ensuring systems run efficiently. Youll work closely with experienced consultants and account managers, gaining … client environments, and small project work. This is a varied role that combines technical support, customer interaction, and continuous learning. Key Responsibilities IT Support & Service Desk Monitor and manage incoming support requests via a ticketing system Assist with diagnosing and resolving IT issues Provide solutions or basic workarounds ...

execution of transport operations while leading and supporting a team of drivers to achieve operational excellence. You will play a vital role in ensuring service delivery, compliance, driver engagement, and performance management, while maintaining a strong focus on customer satisfaction and operational KPIs. Key Responsibilities Transport Operations Lead … agency providers and subcontractors. Finance & Continuous Improvement Monitor operational costs and identify opportunities to improve efficiency. Analyse performance trends including fuel usage, accidents, and service levels. Support transport projects and continuous improvement initiatives. Contribute to operational change programmes as required. What We're Looking For Essential Experience & Skills Previous ...

actions 4. Operational Process Improvement Identify operational inefficiencies, inconsistencies, and process failures Work with department heads to improve: process control, accountability, operational consistency, and service delivery quality Assist in standardising workflows across divisions Support the transition from reactive operational management to structured scalable processes 5. Risk, Governance & Regulatory … Experience implementing internal audit programmes Strong understanding of: ISO 9001 ISO 27001 ISO 14001 ISO 45001 Experience within technology, engineering, software, security, logistics, or service-based environments Excellent documentation and procedural writing capability Strong organisational and analytical skills Ability to challenge operational practices constructively Experience managing corrective and preventive ...

with senior stakeholders to influence decision-making and embed best-practice procurement Support re-tenders, contract reviews, and strategic initiatives to improve performance and delivery Oversee supply chain mobilisation for new contracts, working collaboratively with internal teams and clients Supply Chain Optimisation Manage and develop both existing … supplier networks Drive adoption of preferred supplier frameworks through spend analysis and supplier rationalisation Identify and deliver cost efficiencies and service improvements across the supply base Supplier Selection & Management Lead supplier sourcing, selection, and commercial negotiations Ensure suppliers meet required safety, sustainability, and compliance standards Establish robust contractual agreements ...

appoint a talented Modernisation Business Analyst on a Contract basis. As a Modernisation Business Analyst, you will play a critical role in supporting service transformation, financial recovery and organisational improvement. What's on offer: Salary: 350 a day negotiable based on experience please submit your CV with the rate … Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Conduct detailed operational reviews to understand how services currently function Analyse service delivery models, operating processes and organisational structures Support the development of service redesign proposals and transformation initiatives Develop costed transformation options, including ...

Support IT projects, upgrades, migrations, infrastructure improvements and wider business systems initiatives. Work with the outsourced MSP to support effective 1st and 2nd line service delivery Support backup, disaster recovery, patching, monitoring, vulnerability remediation and system hardening activities Assist with IT requirements relating to ISO 27001, TISAX ...

identify gaps, inefficiencies, and opportunities Partner with Centres of Excellence to design and implement improved frameworks Simplify workflows, reduce delays, and enhance overall service delivery Leverage technology, automation, and AI tools to improve efficiency and decision-making Turning data into insight Collaborate with the HR Reporting team ...

final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long-term organisational goals. Key Responsibilities Technical ...

clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression ...

Significant experience in an Enterprise or Solution Architecture role within large-scale IT environments Proven experience leading technical teams through both pre-sales and delivery phases of complex transformation programmes Networking Security Cloud & Applications Workplace technologies Experience working within the defence sector, with understanding of security requirements, governance … execution Strong understanding of technical governance, assurance, and architectural best practices Experience managing the full customer engagement lifecycle from early qualification through to successful delivery Commercial awareness and understanding of how solution design impacts operational and contractual service delivery Excellent communication and stakeholder management skills, with ...

data and analytics consultancy that also develops proprietary data and analytics products. Their work combines large scale data provision with analytics, modelling, and insight delivery to help organisations better understand customers and drive performance. The business operates as a solutions led consultancy, partnering closely with clients rather than delivering … insight through analysis, reporting, and dashboards Presenting findings and recommendations clearly to non technical stakeholders Supporting both project based consultancy work and ongoing managed service delivery Taking ownership of analytical outputs in a delivery focused environment Your Skills and Experience Strong commercial experience in a data ...

services account within a complex enterprise environment. This is an opportunity to step into a well-established account with strong existing relationships, a solid delivery structure already in place, and clear scope to grow the contract over the coming months/years. The role You’ll be responsible … wider customer environment. The account is already active and well embedded, so the initial focus will be on maintaining strong stakeholder relationships, ensuring the service is running effectively, and then building on that foundation to drive growth. This role will involve working closely with a major outsourcing partner ...