and identify opportunities for tech-driven improvement Translate legal use cases into innovative solutions, often acting as the link between the lawyers and the innovation team Lead or support delivery of new solutions – from idea through to launch, including training and post-implementation support Use tools such as Gen AI, automation platforms, and data analytics to create efficiencies and … enhance client servicedelivery Play a key role in onboarding new joiners on legal tech best practices and the firm’s tools Work on needs assessments, proof-of-concepts, and pilot projects, always focused on quick, impactful results Engage in stakeholder management, helping ensure buy-in and adoption of new tools and solutions What We’re Looking For More ❯
and optimize administrative and facilities management across multiple European locations. Serve as the main point of contact for office-related operations, ensuring consistency, efficiency, and compliance. Manage vendor relationships, service contracts, and office budgets in collaboration with finance and procurement. Health & Safety Oversight: Ensure compliance with health and safety legislation across all European jurisdictions. Lead implementation of risk assessments … audits and act as liaison with local authorities and external consultants. IT Infrastructure Coordination: Collaborate with the global IT department to ensure local technology needs are met. Oversee IT servicedelivery, system access, hardware deployment, and cybersecurity practices at the regional level. Support technology onboarding/offboarding processes and manage regional IT vendor relationships. Legal & Regulatory Compliance Support More ❯
Overview As a Project Manager you will work as a part of our professional service team to drive all aspects of a client project from inception to deployment. This may include supporting our RMIS, GRC, EHS, and/or Healthcare products. You will work cross-functionally to ensure all projects are completed on-time and on-budget, interfacing with … standard Origami PM toolkit. Builds and maintains project schedule. Manages project scope. Plans and leads external kickoff. Identifies and manages potential scope creep/out-of-scope. Works with ServiceDelivery Manager to ensure the necessary resources are allocated to the project. Works with Technical Consultant to ensure all deliverables have been assigned to a team member. Plans … onboarding of new Origami colleagues. Depending on size and complexity of project and/or account, may also be assigned to perform duties of technical consultant, solution architect, client service executive. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or Business-related field. 3+ years of previous technical project management experience for Project Manager. Previous system replacement and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PSR Limited
Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and … and operational resilience specialists to help shape the regulators' joint oversight approach for Critical Third Parties (CTPs) and their services supporting the financial sector Contribute to the preparation and delivery of departmental engagements with a broad range of stakeholders, including HM Treasury, the Bank of England, PRA, National Cyber Security Centre and I nternational counterparts Assess CTPs' compliance against … strategy, doing thematic reviews, preparing meeting agendas and drafting internal briefings Participate in discussions with senior leaders from CTPs (e.g. CISOs, CIOs, COOs) focused on the resilience of their servicedelivery What will you get from the role? This role provides a meaningful opportunity to support the Department's strategic commitment to reducing operational disruption across financial services More ❯
analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance servicedelivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯
methodologies, tools, and processes. A proactive approach to stakeholder engagement both within and outside the firm will be essential for identifying business opportunities, strengthening client relationships and ensuring seamless service delivery. At RSM we believe we are most often at our best when we are working together. We expect our people to be in the office or at client … sites a minimum of three days per week. Job Responsibilities Establish a quants service offering through the development of new and existing client relationships, supported by marketing campaigns and thought leadership initiatives Convert opportunities into wins leading proposal and commercial opportunities, responding to tenders and attending pitch presentation Deliver profitable growth from delivering a premium service to new … to leading multiple projects and tasks simultaneously with a proven track record in meeting deadlines and quality standards. You will also be comfortable being accountable for the development and delivery of budgets, growing a new team and initiating and leading business development and relationship activities. As you will be interacting directly with individuals in senior positions within RSM and More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
processes, ensuring all IT systems are correctly configured. Resolve issues through troubleshooting utilising our internal RMM System Ninja, Team Viewer etc Document issues, solutions, and processes to improve future servicedelivery through the ticket system and SharePoint. Contribute ideas for system improvements and automation. Travel occasionally to UK sites as required Use basic Scripts like PowerShell to automate … Thinks creatively to find effective solutions and proactively improves user experiences across a distributed workforce. Challenges the Norm: Willing to question existing methods and suggest constructive changes to enhance service and efficiency. Interest in IT and Technology: Genuinely passionate about IT and enthusiastic about supporting users and solving a wide range of technical issues. Confident Communicator: Comfortable interacting with More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Pontoon
analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance servicedelivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯
methodologies, tools, and processes. A proactive approach to stakeholder engagement both within and outside the firm will be essential for identifying business opportunities, strengthening client relationships and ensuring seamless service delivery. At RSM we believe we are most often at our best when we are working together. We expect our people to be in the office or at client … sites a minimum of three days per week. Job Responsibilities Establish a quants service offering through the development of new and existing client relationships, supported by marketing campaigns and thought leadership initiatives Convert opportunities into wins leading proposal and commercial opportunities, responding to tenders and attending pitch presentation Deliver profitable growth from delivering a premium service to new … to leading multiple projects and tasks simultaneously with a proven track record in meeting deadlines and quality standards. You will also be comfortable being accountable for the development and delivery of budgets, growing a new team and initiating and leading business development and relationship activities. As you will be interacting directly with individuals in senior positions within RSM and More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Change Team, owning and leading on a variety of change tasks and projects. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco products, be an expert on Network topology and a desire to learn (if required) additional complementary technologies. The Normal Change Network Engineer will work alone and … Nexus 9300 series and Catalyst switches Excellent communications skills, organisational skills and independent and autonomous working Have the ability to tackle complex problems and incidents Experience in ITIL ICT servicedelivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment YOU MIGHT ALSO HAVE … on delivering value to customers; * Possess excellent communication skills, ideally able to communicate technical issues to less technical staff and managers; * Have experience in providing support to others, including Service Desk Analysts and Second Line Engineers; * Proactive working attitude; * Have experience of producing and updating technical documentation to a high standard; Occasional travel to other Leidos and customer sites More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on … support and guidance. Collaborate with network providers to facilitate SIM changes required for migrations. The Secret Sauce (Key Experience & Skills): Experience: A minimum of 1 year in a Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM More ❯
pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of servicedelivery, process documentation, and knowledge management. This leader will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities … Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of employee and manager self-service. Change Management: Drive change management initiatives to ensure smooth adoption of new technologies and processes. Team … your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre More ❯
Sales Reporting: Tracking and reporting on sales progress, managing the sales pipeline, and providing regular updates to management. Collaboration: Working with internal teams (sales, marketing, technical) to ensure seamless servicedelivery and client success. Product Knowledge: Developing expertise in my client's solutions, particularly Microsoft products and licensing solutions (e.g., Office 365, Azure). Client Communication: Communicating effectively More ❯
Sales Reporting: Tracking and reporting on sales progress, managing the sales pipeline, and providing regular updates to management. Collaboration: Working with internal teams (sales, marketing, technical) to ensure seamless servicedelivery and client success. Product Knowledge: Developing expertise in my client's solutions, particularly Microsoft products and licensing solutions (e.g., Office 365, Azure). Client Communication: Communicating effectively More ❯
a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal servicedelivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯
Interest -Business Graduate Programme Your future duties and responsibilities What You'll Be Doing: Empowerment through Innovation: From the very start, you'll play a key role in project delivery, helping shape the future of businesses across a range of industries. Collaborate and Create: Apply your insights to consult on and develop solutions that drive real value for clients … soft skills training, helping you accelerate in your career from day one. Working for one of our client-facing business areas, you will begin your role within Project Management, ServiceDelivery, Business Consultancy, Proposal Management or Business Analysis. Your work will create tangible value as you build lasting relationships with clients and colleagues, both in your local community More ❯
Interest -Business Graduate Programme Your future duties and responsibilities What You'll Be Doing: Empowerment through Innovation: From the very start, you'll play a key role in project delivery, helping shape the future of businesses across a range of industries. Collaborate and Create: Apply your insights to consult on and develop solutions that drive real value for clients … soft skills training, helping you accelerate in your career from day one. Working for one of our client-facing business areas, you will begin your role within Project Management, ServiceDelivery, Business Consultancy, Proposal Management or Business Analysis. Your work will create tangible value as you build lasting relationships with clients and colleagues, both in your local community More ❯
Interest -Business Graduate Programme Your future duties and responsibilities What You'll Be Doing: Empowerment through Innovation: From the very start, you'll play a key role in project delivery, helping shape the future of businesses across a range of industries. Collaborate and Create: Apply your insights to consult on and develop solutions that drive real value for clients … soft skills training, helping you accelerate in your career from day one. Working for one of our client-facing business areas, you will begin your role within Project Management, ServiceDelivery, Business Consultancy, Proposal Management or Business Analysis. Your work will create tangible value as you build lasting relationships with clients and colleagues, both in your local community More ❯
a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal servicedelivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯
it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents … recommendations on new features/functionality/technologies that could be used to improve effectiveness, efficiency and user experience Support/provide input to develop the HR technology systems, service road map, change control processes and incident management frameworks Provide technical content to support the development of materials to effectively train end-users on how to use the HR … year+ experience as a developer in implementing and managing Core HCM/HRIS (specifically Workday) platforms and other systems across the employee lifecycle - such as L&D, Talent Acquisition, ServiceDelivery, and compensation management platforms. 1+ years of proven experience in software development with a proven track record delivering high quality software Familiarity with compliance regulations and data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
apps, enforcing security, and keeping things compliant Logging and resolving tickets, escalating where needed, and keeping users in the loop Contributing to internal documentation and identifying ways to improve servicedelivery What you’ll bring to the table: Previous experience in a 1st or 2nd line support role (MSP experience a bonus) Confident with Microsoft 365 and Azure More ❯
of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our … and market-specific compliance . Key Responsibilities Define and own the product strategy and roadmap for the CorpSec product suite. Automate 100% of non-complex CorpSec workflows to streamline service delivery. Ensure regulatory compliance and data accuracy across SG, HK, AU, and UK. Collaborate with legal, engineering, and operations teams to build scalable products. Drive on-time compliance with … corpsec filings for all clients. Monitor and improve client satisfaction (CSAT) and internal eNPS. Regularly gather feedback from delivery teams and clients to iterate and improve. Align platform databases with local regulatory frameworks for 99.9%+ data integrity . Work closely with founders and stakeholders to champion product innovation. Ideal Candidate 6+ years of Product Management experience , ideally in More ❯
Spalding, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Bakkavor
highly desirable. Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay(P2P), and Record-To-Report (R2R)Strong written and verbal communication skills, an excellent servicedelivery attitude, attention to detail, proficiency of the use of Microsoft Office products and the ability to manage time effectively to meet tight deadlines whilst managing multiple tasks … purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salaryPrivate Medical Insurance (after 5 years service) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We More ❯
PowerPoint, Outlook, Teams, and Excel Basic understanding of Finance/Mathematics What will I learn from this opportunity? IT/AV Technical Support Project Management Vendor Management Financial Responsibility ServiceDelivery IT Strategy Business Engagement The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯