526 to 550 of 1,328 Service Delivery Jobs in England

Business Transformation Manager / Change Consultant

Hiring Organisation
Michael Page International
Location
London, UK
Employment Type
Full-time
part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with … value tracking. Stakeholder engagement within complex organisations. Workshop facilitation and senior stakeholder management. Higher Education sector experience. Accommodation, housing, student services, or customer service transformation programmes. Experience with SaaS platform implementations. Familiarity with self-service, automation, and digital service transformation initiatives. What's on OfferPlay ...

Security Architect

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
reference architecture of established patterns, principles and guidelinesContribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the teamContribute to the development of collateral to support Security Consulting … market's propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelinesContribute to the identification of identified ...

Innovation & Change Lawyer - Finance & Projects

Hiring Organisation
Pinsent Masons
Location
London, UK
Employment Type
Full-time
Innovation & Change Team Member to join our Finance & Projects Group. This is your opportunity to work at the intersection of law, technology and client delivery, helping to transform how legal services are delivered for some of the firm's most significant clients. Working alongside lawyers, technologists and innovation specialists … services. From sophisticated legal operations platforms and document automation programmes to GenAI-enabled due diligence solutions, you'll help shape the future of legal delivery in a collaborative and forward-thinking environment. The OpportunityYou will work closely with clients, lawyers, technologists and business professionals to identify opportunities for innovation ...

Partner Account Manager (Remote) - New Business

Hiring Organisation
InfoTech Research Group
Location
London, UK
Employment Type
Full-time
leaders to make well-informed, strategic decisions. Join one of Info-Tech's fastest growing team, the Partner Division develops deep relationships with Managed Service Providers, Consulting firms and other Technology services organizations. We improve Partners service delivery capabilities, grow their service offerings and business profitability. ...

Platform Engineer

Hiring Organisation
Thales
Location
Crawley, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

Finance Team Leader

Hiring Organisation
Reed
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £550,000 per annum
working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...

Director or Business Systems & Transofrmation

Location
Reading, England, United Kingdom
play a key role as they scale The Role We are looking for a Director of Business Systems and Transformation to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered change across business systems, integrations … automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity and day to day team ...

Field Service Lead, Substation Upgrades & I&C

Location
Newcastle upon Tyne, England, United Kingdom
Kingdom is seeking a Manager/Team Leader to head the Instrumentation & Control team within Substation Upgrades. You will oversee a group of field service engineers, drive service delivery, and maintain strong customer relationships across the UK & Ireland. The role emphasizes leadership in a technical field service ...

Senior Support Analyst

Hiring Organisation
KINETECH RECRUITMENT LTD
Location
Brentwood, Essex, United Kingdom
Employment Type
Full-Time
Salary
£36,000 per annum
Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

Senior Technical Support Analyst / 3rd Line

Hiring Organisation
Kinetech Recruitment
Location
Brentwood, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

Vice President, AI Engineering Team Lead

Location
Greater London, England, United Kingdom
team dedicated to designing and supporting innovative AI solutions. Your day-to-day responsibilities will involve managing talented engineers while overseeing end-to-end delivery of generative AI models and machine learning applications tailored for diverse business needs. You will work collaboratively with digital transformation experts to translate complex … Manage and develop a team of approximately five AI Engineers, fostering their growth and capability while setting clear objectives and priorities. Oversee the design, delivery, and ongoing support of high‐quality AI solutions including generative AI models, RAG-based architectures, agentic systems, and machine learning applications. Collaborate closely with ...

Chief Digital and Information Officer

Location
Crawley, England, United Kingdom
Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

Performance Manager (6 Months FTC, Shifts)

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive and people-focused ...

Contract Performance Lead

Hiring Organisation
We Are Adam
Location
Manchester, UK
Employment Type
Full-time
their technical expertise and industry-leading workplace culture. They are looking for a hands-on Contract Performance Lead to bridge the gap between seamless delivery and account expansion. In this role, you will champion our client's contractual obligations, empower a small customer performance team, and hold internal stakeholders … resolving scope creep and contractual risk.· Partner with Commercial and Legal teams during negotiations, renewals, and dispute resolutions.· Monitor and report SLA/KPI delivery for internal leadership and clients, treating complete compliance as a non-negotiable success metric.· Challenge cross-functional stakeholders (Sales, Delivery, Procurement) when commitments ...

Legal Technology Advisor (Forward Deployed)

Hiring Organisation
Clifford Chance
Location
London, UK
Employment Type
Full-time
profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across … place where the brightest minds and the best of colleagues meet. Job DescriptionThe roleThe Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformation—including the practical use of Artificial Intelligence—who operates at the intersection of law and technology across One Europe. Embedded within ...

Lead Architect

Hiring Organisation
Adecco
Location
London, United Kingdom
Employment Type
Permanent
Salary
£100000 - £115000/annum + bonus + perm benefits
architecture strategies. Leading architecture governance and ensuring technical integrity across the estate. Acting as a trusted advisor to senior customer stakeholders. Working closely with delivery, engineering and service leadership teams. Supporting architectural decision-making within commercial and contractual frameworks. Mentoring and guiding architects and technical teams across … Authority experience. Exceptional stakeholder management and customer engagement skills. Proven technical leadership and team leadership experience. Strong commercial awareness and an understanding of managed service delivery models. The ability to translate technical strategy into practical business outcomes. ...

Sales Operations Manager Logistics and Operations · London ·

Location
Greater London, England, United Kingdom
support revenue growth and drive continuous improvement across the organisation. The successful candidate will be a strong people leader, experienced in sales operations, customer service and account support, who can balance service excellence with insight led decision making and cross functional collaboration. You'll be; Retailer Experience & Order … consistent and high-quality retailer experience across all touchpoints Acting as an escalation point, resolving complex issues while strengthening retailer trust and relationships Ensuring service delivery aligns with agreed SLAs and supports commercial objectives Voice of the Retailer & Insight Generation Acting as a key conduit for retailer feedback ...

Microsoft Dynamics Developer

Hiring Organisation
SR2 - Socially Responsible Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 480 Daily
environment, so you will need both the technical craft to build well and the credibility to work directly alongside client stakeholders and the wider delivery team. What you'll be doing Designing, developing and configuring Microsoft Dynamics solutions to support the call centre and customer service function Working … closely with the call centre team to understand how they operate and translating that into practical improvements Building customisations, workflows and integrations that streamline service delivery and improve the customer journey Collaborating with the consulting delivery team, business analysts and client stakeholders to turn requirements into working ...

Public Sector Technical Manager - Infrastructure and Data Centre projects

Hiring Organisation
Hewlett Packard Enterprise
Location
Bristol, UK
Employment Type
Full-time
technical career to the next level? We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud 'Delivery' team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities. The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

Associate Director, Digital Operations

Location
Greater London, England, United Kingdom
running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Service Desk Team Leader

Hiring Organisation
Alscient
Location
Leeds, England, United Kingdom
Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high … standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

Public Sector - Technology Consultant/Architect Kubernetes and Apps

Hiring Organisation
Hewlett Packard Enterprise
Location
Bristol, UK
Employment Type
Full-time
technical career to the next level? We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud 'Delivery' team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities. The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

Ticketing Systems Lead

Hiring Organisation
FBI &TMT
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£80,000
support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

Associate Director, Digital Operations

Location
Greater London, England, United Kingdom
running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands-on operational leadership role. You'll take … ownership of cross-functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Intune Engineer

Hiring Organisation
KBR
Location
Leatherhead, Surrey, UK
Employment Type
Full-time
work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver. KBR is looking for a Microsoft Intune Administrator. This is an opportunity to work in a specialist technical … Intune, Microsoft Configuration Manager (SCCM/MECM), Active Directory, Microsoft Azure and Microsoft Entra ID. You will work closely with infrastructure, cybersecurity, application and service management teams to troubleshoot endpoint, identity, application deployment and connectivity issues across cloud and on premises environments. This is a permanent full-time opportunity ...