151 to 175 of 227 Service Management Jobs in England

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join … reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional ...

join a growing data team undergoing major transformation. You will design, build, and maintain resilient, automated data pipelines that fuel reporting, analytics, and performance management across the organisation. Working with modern AWS technologies (S3, Glue, Redshift, Spectrum), you'll help shape an open, data-driven culture and ensure high … best practices. Experience working with REST/SOAP APIs for data ingestion. Understanding of data governance principles. Exposure to ITIL or similar service management frameworks. Excellent analytical, problem-solving, and communication skills. Experience contributing to Agile/Scrum delivery. Desirable Scripting experience (Shell, Python, PowerShell). Knowledge ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join … reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working ...

Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving issues … Youll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. Youll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server ...

services align with both contractual commitments and our customers’ wider goals. Your day will be varied; you might spend the morning facilitating a customer service review, the afternoon shaping an account plan, and the following day supporting the resolution of a complex service issue. You’ll represent … pain points, and ambitions to inform meaningful recommendations and innovative solutions. Identify and shape new opportunities for collaboration through business cases, value propositions, and service improvement initiatives that deliver measurable outcomes for both Delt and the customer. Champion Delt’s broader service portfolio, articulating how our multi-disciplinary ...

Role/Job Title: Service Desk Associate Work Location: Crawley, UK (5days) Any Other Working Conditions Travel/On Call/Shifts 24x7 shift (Any 8 hours) Candidate to have excellent communication (English speaking) skills. Candidates should be willing to work in a 24 7 environment with rotational shifts … rotational day offs. The Role The role requires handling service desk requests answering calls, emails, and ticket submissions. Resetting passwords helping employees regain access to systems. Basic troubleshooting fixing minor software issues and hardware glitches. Configuration challenges assisting with simple setup problems. Your Responsibilities (Up to 10, Avoid Repetition ...

Teamcenter Easy Plan and SAP S/4HANA. Experience deploying and managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication ...

Senior M365 Project Engineer/Architect Akkodis are currently working in partnership with a leading service provider to recruit a Senior M365 Engineer with proven experience of managing Microsoft 365 ecosystems, ensuring secure, collaborative, and highly productive environments. The Role As a Senior M365 Engineer/Architect you will … organisation. The Responsibilities * Manage and maintain M365 services including Teams, OneDrive, Intune, & Entra ID. * Provide Tier 3 support for M365-related incidents and service requests. * Monitor system health, usage, and security compliance. * Drive adoption of M365 tools and features to enhance collaboration and productivity. * Support digital transformation initiatives aligned ...

Senior M365 Project Engineer/ArchitectAkkodis are currently working in partnership with a leading service provider to recruit a Senior M365 Engineer with proven experience of managing Microsoft 365 ecosystems, ensuring secure, collaborative, and highly productive environments. The Role As a Senior M365 Engineer/Architect you will have … organisation. The Responsibilities* Manage and maintain M365 services including Teams, OneDrive, Intune, & Entra ID.* Provide Tier 3 support for M365-related incidents and service requests.* Monitor system health, usage, and security compliance.* Drive adoption of M365 tools and features to enhance collaboration and productivity.* Support digital transformation initiatives aligned ...

systems run smoothly and colleagues feel confident using technology. Your responsibilities will include: Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD Edwards Installing, configuring, and maintaining computer hardware, operating systems, and business … approach with the ability to prioritise competing demands A collaborative mindset with a positive, motivated attitude Desirable experience includes: Salesforce CRM ERP systems Project management or involvement in IT projects What's on Offer Join a global organisation with over 5,000 employees worldwide and a strong UK presence ...

pivotal role, you will be responsible for ensuring the SOC operates at peak performance while driving continual improvement, with a strong focus on ITIL service management principles and full alignment with CREST standards. Based on-site in Hemel Hempstead, this is an outstanding opportunity for a SOC Operations … customers.You will oversee and mentor a skilled team of analysts, fostering a culture of continuous learning, champion best practices in threat detection and incident management, and play a key role in safeguarding our organisation’s digital environment. Communications with key business partners is key regarding risks, threats ...

ITSM system Escalate issues to senior support teams when required Create and maintain clear technical documentation Deliver a friendly, professional, and customer-focused service Essential Skills and Experience Experience in 1st Line or 2nd Line IT support Strong troubleshooting ability across hardware, Windows, Microsoft 365, Active Directory, and Intune … Ability to support audio-visual and conferencing systems Solid understanding of IT service management processes Excellent communication and interpersonal skills Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view … context firewalls from Cisco and CheckPoint and the tools used to deploy the rules such as Cisco CSM (Cisco Security Manager), Cisco FMC (FirePOWER Management Centre), Fortigate/Fortinet etc. Strong debugging skills are required with the ability to run packet captures and wireshark traces. Good working knowledge ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view … context firewalls from Cisco and CheckPoint and the tools used to deploy the rules such as Cisco CSM (Cisco Security Manager), Cisco FMC (FirePOWER Management Centre), Fortigate/Fortinet etc. Strong debugging skills are required with the ability to run packet captures and wireshark traces. Good working knowledge ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead a team … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery of service ...

applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad … customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability Produce and maintain technical documentation, including design specifications ...

technology. They're not just a company, they're a community of tech enthusiasts, innovators, and problem solvers. As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. … users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Assist in the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data ...

understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload todeliver improved outcomes in line with … Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line … with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line … with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

cloud-native solutions (specifically on major platforms like AWS, Azure, or GCP), and implementing robust cloud governance and cost optimization practices. Strong Project Management skills with proven ability to push timelines and deliver under pressure Technical background in networking voice and infrastructure technologies Expertise in Smartsheet SharePoint and advanced … Excel for project tracking and reporting Ability to provide strategic direction and influence decisionmaking at leadership level Excellent communication negotiation and stakeholder management skills Preferred Qualifications PMP or PRINCE2 certification Experience in Cloud platforms AWS Azure and Infrastructure modernization projects Familiarity with ITIL processes and service management ...