1 to 25 of 135 Service Management Jobs in the Midlands

Deputy Director Technology Services

Hiring Organisation
UK Health Security Agency
Location
Birmingham, Leeds, Liverpool, London, United Kingdom
Employment Type
Permanent
Salary
£81000 - £117800 a year
services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design … management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers ...

Information Technology Service Delivery Manager

Hiring Organisation
La Fosse
Location
Birmingham, England, United Kingdom
Service Lifecycle Manager Location: Birmingham Salary: £65,000 – £75,000 per annum Role Overview La Fosse are seeking an experienced IT Service Lifecycle Manager to join our global Infrastructure & Operations team. This role is pivotal in managing the full lifecycle of IT services, ensuring they are strategised, designed … continually improved in line with ITIL best practices. You will also lead our Change Advisory Board (CAB) and oversee key processes such as Service Portfolio Management, Release Management, and Change Management. Key Responsibilities Service Lifecycle Management: Lead the process to ensure services meet business needs ...

Security Engineer

Hiring Organisation
NTT DATA
Location
Birmingham, UK
Employment Type
Full-time
responsible for the operation, maintenance, integration, and optimization of security platforms and tools that support the delivery of security services across NTT DATA and Service Recipients. This role ensures that security tooling operates reliably, integrates seamlessly with enterprise infrastructure, and complies with governance requirements outlined. Key Responsibilities Platform Operations … Maintenance Operate and maintain security platforms in accordance with agreed Service Level Agreements (SLAs) as defined in Service Levels and KPIs Ensure high availability, performance, and reliability of all security tooling Monitor platform health and proactively address performance issues Manage platform upgrades, patches, and version control Provide monthly ...

Change Manager

Hiring Organisation
Muller Dairy
Location
Market Drayton, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Manager position. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety … online and in-store discounts and development opportunities. As our Change Manager you will enable effective management and the delivery of information technology services and ensuring business relations within the organization are managed. You will liaise with all other IT service functions to make sure that services ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Coventry, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Leicester, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Nottingham, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Midlands, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Birmingham, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Derby, Derbyshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Telford, Shropshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Lincoln, Lincolnshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Delivery Manager

Hiring Organisation
Kleboe Jardine Ltd
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Digital Service Manager - Contract Opportunity

Hiring Organisation
Akkodis
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Contract
Digital Service Manager - Contract Opportunity Location: North Nottingham Contract Type: 4-month contract Day Rate: DOE Start Date: ASAP IR35 Status: Inside IR35 About the Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities … will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service management processes to support digital services. Collaborate with internal teams and external partners to maintain service quality and performance. Deputise for the Lead ...

Senior Application Consultant

Hiring Organisation
Getronics
Location
Kettering, Northamptonshire, UK
Employment Type
Full-time
projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 12 months of service Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: To support and further develop our customer's Sitecore … Javascript/HTML/CSS in an IIS environment Microsoft SQL developer Stored Procedures and Indexing. Strong customer focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer's Tickets. ...

Senior Application Consultant

Hiring Organisation
Getronics
Location
Northampton, England, United Kingdom
projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 12 months of service Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: To support and further develop our customer’s Sitecore … Javascript/HTML/CSS in an IIS environment Microsoft SQL developer Stored Procedures and Indexing. Strong customer focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ...

Service Introduction Manager

Hiring Organisation
Stackstudio Digital Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Contract
Contract Rate
From £490 to £500 per day
Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

Digital Services Manager

Hiring Organisation
TurnerFox Recruitment
Location
Mansfield, Nottinghamshire, United Kingdom
Employment Type
Contract
Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could … great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with ...

IT Service Lifecycle Manager/IT Service Manager

Hiring Organisation
DGH Recruitment
Location
Birmingham, England, United Kingdom
Service Lifecycle Manager/IT Service Manager - Permanent - Birmingham (Hybrid) A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties Lead the service lifecycle to ensure … aligned with business needs. Collaborate with stakeholders to gather requirements and design services that support both operational and strategic goals. Manage and maintain the service portfolio, ensuring accurate, up-to-date information and alignment with organisational priorities. Oversee the release management process, ensuring smooth, timely, and well-communicated ...

IT Service Design Lead

Hiring Organisation
Meraki Talent
Location
Leicester, UK
Employment Type
Full-time
Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

IT Service Design Lead

Hiring Organisation
Meraki Talent
Location
Nottingham, UK
Employment Type
Full-time
Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...