1 to 25 of 296 Service Manager Jobs in England

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Service Manager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone … who has direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICE MANAGER TITLE: Service Manager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS … To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The Service Manager is responsible for ensuring that the running of a service is done in line with Build on More ❯

Field Service Manager Technical Services Manager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression **An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to … join a market leader in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development** The Company – Field Service Manager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology … a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role – Field Service Manager, Metrology & Microscopy This market leader now seeks to recruit a technically astute Field Service Manager, to manage their More ❯

We have only the best roles at Cameo Consultancy J09 : Visitor Service Manager Visitor Service Manager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety … Industry: Hospitality and Catering As Visitor Service Manager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role … is open Saturday and Sunday, a five-day working week including weekends, having two days off in the week. Key Responsibilities for the Visitor Service Manager: Customer-facing lead for day-to-day site operations Initial point of contact for issues arising throughout the day, escalating where More ❯

unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager – More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯

Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting …/Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring More ❯

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯

We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a More ❯

manage and improve the Enterprise Data Warehouse portfolio to deliver continued dedication so that it contributes value to the overall Group Data Analytics Office service offering, in the most cost-effective manner. In this role, you will: Be accountable for the end to end technical service for the … EDW/digital experience layer applications. Understand the service scope of the managed service providers and drive operational service governance through verified metrics and dashboards. Ensure that risks are managed proactively (via RADAR) within Group Data Analytics Office & Technology Services, ensuring alignment to the bank's policies … and the Business Control Framework. Act as the trusted reference point for all services within allocated portfolio representing GDAO to all key partners, including service & vendor performance, risk profile and day to day technical operations. Represent the IT Service in governance sessions and with customers when supporting Service More ❯

We have an exciting opportunity to join a purposeful charity as a Digital Service Manager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical civic tech platforms, supporting democracy and … transparency while working with a passionate, remote team? If yes, then we'd love to hear from you Position: Digital Service Manager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 - £55,000 per annum (FTE), plus pension (4% employer, 4% employee) Closing … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital Service Manager, you'll be responsible for the day-to-day running of the organisation's flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯

Job Title: Customer Service Manager Department: Customer Support and Technical Support Location: Manchester, UK (Onsite) About the Role: As a Customer Service Manager, you'll lead our Customer Service and Technical Support teams to deliver outstanding customer experiences. Reporting to the Global Head … the day-to-day operations and overall strategy for the support function. You’ll focus on building a high-performing, customer-centric environment where service quality, satisfaction, and team development are prioritised. This is a leadership role where strong service management, coaching, and operational skills are key. Key … Responsibilities: Lead and develop Customer Service and Technical Support teams, including team leaders and Heads of Line. Oversee daily operations to ensure customer queries and technical issues are resolved quickly, professionally, and empathetically. Monitor and improve customer satisfaction (CSAT), first contact resolution (FCR), response times, and service quality. More ❯

a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a Service Manager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded … for almost seventy years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The Service Manager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You … Duties include: Overall management of the Helpdesk, ensuring internal KPIs are met, managing escalations, and supporting the Helpdesk team to ensure excellent and consistent service levels. Ensure the Service Helpdesk function delivers against contractual obligations and provide comprehensive reports into senior management, as necessary. Owning the P&L More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining … service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize … IT services and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to More ❯

ITSM Service Manager | London | Permanent | Hybrid (3 days on-site per week) | Up to £90,000 This ITSM Service Manager role is an exciting opportunity for an experienced IT Service professional to join a prestigious financial institution based in Central London. The role … focuses on establishing and managing a robust Service Management function for the company s operational estate, ensuring high-quality service delivery. Reporting to the Head of Production Services and Governance, you'll work with IT teams, third-party providers, and business stakeholders to oversee incident, problem, change, and … release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience/Skills Required: Proven experience managing ITIL-based support functions in Financial Services Extensive experience within major incident and problem management Knowledge of Real Time market data and high-volume trading More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯

Service Delivery Manager/Agile/SLA/KPI/Ecommerce Title: IT Service Delivery Manager Location: UK, remote Industry: Start-up, ecommerce, consultancy Salary: £50k I’m currently recruiting on behalf of one of my clients who are a thriving start-up in … the ecommerce space with plenty of clients already under their wing. They’re hiring for an IT Service Delivery Manager on a permanent basis to join and grow a small team. The role: Ensure the successful delivery of services in accordance with service level agreements (SLAs … client requirements, and expectations. Build and maintain strong relationships with clients. Monitor and report on key service delivery metrics, including SLA compliance, quality, and customer satisfaction. Oversee the resolution of incidents and problems. Lead, coach, and mentor a team of service professionals. Implement best practices and strategies to More ❯

The Role Are you a Service Manager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global Service Manager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global Services Manager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯

The Role Are you a Service Manager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global Service Manager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global Services Manager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯

The Role Are you a Service Manager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global Service Manager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global Services Manager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure … our customers experience the very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. … Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯