Technical ServiceManager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a Technical Service Manager. With over 55 years of technical excellence and a global presence, they deliver advanced communications solutions to a … diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a Technical ServiceManager to lead and oversee their technical service delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality technical support and service. Oversee … the installation, maintenance, and repair of satellite communication systems, GMDSS, navigational equipment, VSAT, and integrated bridge systems. Develop and implement service processes, standards, and procedures to maintain high levels of customer satisfaction. Coordinate complex retrofit projects and system integrations across multiple sites and vessels. Liaise with clients, manufacturers, and internal departments to resolve technical issues and ensure timely project More ❯
Job Title: Deputy Hotel ServicesManager Location: Wythenshawe Hospital £32,000 per year & excellent Sodexo benefits Blue light card Job Introduction As a Deputy Hotel ServicesManager based at Wythenshawe Hospital , you are a passionate leader, driving excellence in service delivery, and making a significant impact on patient satisfaction and overall client experience. Your role … environment for everyone. In this exciting role, your focus will be on assisting with the provision of Food and Domestic Services throughout Wythenshawe Hospital. Emphasis will be based on service delivery and quality of patient satisfaction at ward level. To achieve this, you will build and maintain a strong working relationship with our client and their operational teams throughout … in a team where you can act with purpose and thrive in your own way. What You'll Do: To ensure the delivery of a best-in-class customer service for staff, patients, and visitors in both Domestic and Patient Dining Services Ensure compliance with all Company and Trust policies and procedures, proactively addressing any issues to maintain high More ❯
Technical ServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this … role offers the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior Technical ServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case lifecycles … managing MoD escalations, and contributing to service planning and continuous improvement. This role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in More ❯
Technical ServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this … role offers the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior Technical ServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case lifecycles … managing MoD escalations, and contributing to service planning and continuous improvement. This role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in More ❯
REF/104572 Co-operative ServicesManager Homes & Communities department £39,980.65 per annum + £1,680 car allowance 37.5 hours per week About the role An exciting opportunity has arisen in the Homes & Communities department managing our co-operative team. The team provides a high-quality housing service to a portfolio of co-operative properties across … Birmingham and Walsall in accordance with individual Housing Management Contracts. You will ensure a coordinated service delivery approach to identified housing management tasks associated with income management, allocations and lettings, breaches of tenancy, resident engagement and the recording of reports of repairs and maintenance jobs on the housing management system to deliver excellent customer service to residents. You … verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
of cyber security threats, supporting our members and customers in improving their digital resilience. Our products and services are currently organised into five principal groups: Protective services, Professional services, Service Team, Product Team, and Architecture and engineering team. We have just launched our Security centre (SOC) service, which includes endpoint detection and response (EDR), Security Information and Event … Management (SIEM) capability and 24x7 security event monitoring. The Security Services Team includes network, SIEM and SOC focused services, service development, transition and delivery. This is where this role sits. About the role: As Jisc's Cyber security servicemanager, you will be responsible for service management activities in the delivery of the security operations … guiding customers through the complex on-boarding journey in an effective and timely manner, whilst meeting or exceeding customer expectations. You will work collaboratively with the senior and lead service managers to always ensure successful and fully resilient delivery of service. You will also work closely with other technical teams across cyber and cloud who are intrinsically involved in More ❯
Baginton, Warwickshire, United Kingdom Hybrid / WFH Options
Arden University
internal teams and external partners to bring new locations into our portfolio efficiently and to a high standard. This is a dynamic, forward-looking team committed to high-quality service delivery, sustainability, and continuous improvement across all areas of property and facilities management. About the Opportunity: This is an exciting opportunity to play a key role in shaping the … compliance contracts. You will ensure that all property and facilities services meet agreed standards, support operational needs, and align with Arden's strategic priorities. With a strong focus on service excellence, compliance, and value for money, you'll be responsible for overseeing the performance of our external partners-ensuring legal compliance, delivery against service level agreements (SLAs), and … will needsignificant experience in estates and facilities management, ideally within a multi-site or complex organisational environment. You will have a strong track record of managing outsourced contracts and service providers, ensuring high performance, compliance, and value for money. With excellent knowledge of property operations, building services, and health & safety regulations, you will be confident in managing risk, driving More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Amtis Professional Ltd
ICT Core Systems ServiceManager Location: Gloucester/Cheltenham Contract: Permanent Salary: Up to £54,000 This role is responsible for managing and supporting the organisation's core systems, including the transition to their new platform. It involves overseeing service performance, ensuring system stability, and working closely with internal teams, suppliers, and stakeholders to deliver effective … with organisational goals. Oversee the stability, efficiency, and availability of core systems. Support the transition to the new RMS platform. Collaborate with project and delivery teams to ensure smooth service integration. Engage with diverse stakeholders, partners, and suppliers. Provide expert consultation on service delivery and project implementation. What We're Looking For: Proven experience in a Service Management role. Strong stakeholder management and communication skills. Experience working with external partners and suppliers. Ability to lead through change and manage complex service transitions. More ❯
Alnwick, Northumberland, North East, United Kingdom
Heels & Brogues Group Limited
Interim Service Delivery Manager Immediate starts available Role until January 2026 Up to £45,000 per annum (pro-rata) Alnwick, Newcastle, Amble, Whitley Bay A Northeast based global leader in environmental and engineering solutions, are committed to delivering cutting-edge, sustainable energy technology while providing exceptional service and long-term value to their clients. Due to … continued growth, they are looking for a proactive and organized Service Delivery Manager on an interim basis. This role will run until January 2026, you will play a key role in supporting field engineers with both maintenance and project operations. If this sounds like you, please read on.. Benefits Fixed term contract Very well-established business Training … Growing business Interesting work The Role of Service Delivery Manager Field Engineer Support - Ensure engineers have the necessary resources, tools, and information to carry out maintenance and project work efficiently. Maintenance Coordination - Oversee planned maintenance schedules for CHP units, ground source heat pumps,and air source heat pumps, ensuring timely servicing and system reliability. Breakdown Management - Act More ❯
Every day at our Day Service offers new opportunities to make a meaningful difference. We're seeking a skilled and committed manager to lead the delivery of inclusive, person-centred support. This role focuses on empowering individuals through accessible activities that promote independence, well-being, and community connection. If you value collaboration, continuous improvement, and high-quality More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
Technical ServiceManager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a Technical ServiceManager to take full ownership of UK Government support cases for a secure military satellite communications programme. … This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key … management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends More ❯
Alnwick, Northumberland, North East, United Kingdom
Zenith People
Zenith People are looking to recruit a Service Delivery Manager to play a key role in supporting field engineers with both maintenance and project operations. This role will involve coordinating planned maintenance schedules, managing breakdown responses, sourcing essential parts, and liaising with clients to ensure efficient service delivery. You will join a rapidly growing company delivering … planning and execution of low-carbon energy projects, ensuring smooth operations from design to implementation. Operational Efficiency Identify and implement process improvements to enhance efficiency, reduce downtime, and optimize service quality. Key Skills & Experience Experience in operations support, engineering coordination, or maintenance planning, ideally within the energy, engineering, or maintenance sectors. Strong organisational and coordination skills, with the ability More ❯
Our client, a public sector Constabulary, is looking for an ICT Core Systems ServiceManager to join on a permanent basis. Purpose of the role: Act as the Single Point of Contact (SPOC) and decision maker for Records Management System (RMS), leading the User Group. Ensure a unified approach to changing functionality across three integrated systems. Represent … development within RMS and associated systems, ensuring integration and alignment, especially within the South West Collaboration. Prioritize development efforts and work with stakeholders to maximize opportunities. Support the RMS service team in issue resolution, functional improvements, and policing activities in line with APP objectives. Key Tasks include: Identify and resolve application issues following agreed procedures, using management software to More ❯
Digital Delivery Services Technical Program Manager link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. 2 years of … s solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage More ❯
Oliver James is partnered with a leading global financial services advisory team in the hiring of Data Manager. The role can be based in London or Scotland (hybrid) paying up to c£80,000 basic plus extras. Oliver James is More ❯
ITSM ServiceManager - Applications - Financial Services Reference ID: 8724 Salary: Between £85,000 and £100,000 plus bonus and benefits Role Overview An exciting opportunity for an ITSM ServiceManager at a reputable financial services institution located in the City. This role is application-focused, requiring an experienced ITSM professional who is comfortable managing … years' experience in a dedicated ITSM function Focus on applications rather than infrastructure About Kite Human Capital We are committed to working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, thrive on challenges, and seek rewarding assignments, we would love to assist you in finding your next role. We pride … ourselves on integrity, honesty, and placing client value at the core of our decisions. Awards & Recognition 2023 - Winner 'Most Innovative Recruitment Agency' 2023 - Winner 'Best Banking/Professional Service' 2018 - Winner 'Best Client Service' 2017 - Winner 'Agency of The Year' 2017 - Winner 'Banking & Financial Services Agency' 2016 - Winner 'Banking & Financial Services Agency' For more information, please contact us. More ❯
Tridentis a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. This is an excellent opportunity for a people manager with IT infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What … to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high security standards. Contribute to strategic direction … of large teams - Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯
collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing and delivering new assurance frameworks for Business Comms product suites aligning the service & support functions with customer service excellence Represent the Business Comms service & support teams at customer pre-sales workshops, providing an overview of our assurance capabilities and ensuring … Comms commercial team in partner growth and retention strategies as a key member of the bid team, providing support for re-contracts, tenders and RFP's; building the appropriate service & assurance frameworks Ownership of the WiFi Planned Maintenance notification process, informing internal stakeholders and external partners of upcoming planned maintenance. Act in a consultative capacity to technical teams on … how best to plan and manage upcoming works Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager Skills/Experience Required: An experienced Operational manager with a track record of managing Customer Relationship Managers Experience of case managing complex customer queries/ More ❯
type: Permanent THE ROLE Are you an energetic and motivated leader with a passion for technology and delivering exceptional customer experiences? We're looking for an experienced Professional ServicesManager to take ownership of our professional services function. In this key leadership role, you'll be responsible for managing and developing our professional services team while working closely … with our sales team and clients. You'll play a pivotal role in overseeing the delivery of a wide range of IT service solutions, ensuring projects are delivered effectively and clients receive the highest level of service. If you're a team player with a proven track record of leading high-performing teams and driving customer satisfaction, we want … car or car allowance) HOW TO APPLY Please send your CV and covering letter to the email address in confidence and include the name of the role ( Professional ServicesManager ) in the subject of your email. Alternatively, you can apply via LinkedIn Applications. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Right Digital Solutions Ltd
type: Permanent THE ROLE Are you an energetic and motivated leader with a passion for technology and delivering exceptional customer experiences? We're looking for an experienced Professional ServicesManager to take ownership of our professional services function. In this key leadership role, you'll be responsible for managing and developing our professional services team while working closely … with our sales team and clients. You'll play a pivotal role in overseeing the delivery of a wide range of IT service solutions, ensuring projects are delivered effectively and clients receive the highest level of service. If you're a team player with a proven track record of leading high-performing teams and driving customer satisfaction, we want … car or car allowance) HOW TO APPLY Please send your CV and covering letter to the email address in confidence and include the name of the role ( Professional ServicesManager ) in the subject of your email. Alternatively, you can apply via LinkedIn Applications. More ❯
2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … and security. FluidOne’s dual-structured approach ensures all customers—from growing SMBs to large, complex enterprises—benefit from trusted, innovative, and future-ready IT services.] Role Overview: As Service Relationship Manager to join our team you will be responsible for managing customer relationships, conducting monthly and quarterly reviews through Teams meetings and occasional face-to-face More ❯
2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … and security. FluidOne’s dual-structured approach ensures all customers—from growing SMBs to large, complex enterprises—benefit from trusted, innovative, and future-ready IT services.] Role Overview: As Service Relationship Manager to join our team you will be responsible for managing customer relationships, conducting monthly and quarterly reviews through Teams meetings and occasional face-to-face More ❯
includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for an experienced Guest Service Mnaager at our Holiday Inn Express in Poole.You will have the opportunity to join a developing employer who has the passion and drive to deliver first … class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our Guest ServicesManager you'll deliver this through managing all aspects of the day to day operations of the hotel. You'll also create the warm atmosphere that makes our guests … feel at home in any location. In addition to this you will have an excellent eye for detail and exemplary customer service skills. Join us and enjoy the following benefits: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare Program Health Plan Life Insurance Cashback and discounts on the More ❯
Role: Neighbourhood ServicesManager (Internal Job Title) Hours: 35 hours per week Salary: £32,936 to £41,170 per annum (dependent on experience) plus Essential Car User Allowance of £2,329 and London Allowance of £2,739 Contract: Permanent Location: Sussex (Brighton and Wealden), based at one of our Sussex schemes Are you passionate about delivering excellent housing … services and building strong, safe communities? At Moat , we're seeking a proactive and customer-focused Neighbourhood ServicesManager to manage a diverse housing portfolio. In this vital role, you'll represent Moat in our communities-overseeing tenancies and leases, maintaining high standards in estate services, and responding swiftly to anti-social behaviour and tenancy breaches. You'll … are clean, safe, and well-maintained. What you'll be doing: Conducting regular estate inspections and monitoring cleaning and gardening contracts Managing tenancy and leasehold queries in line with service standards Ensuring managing agents deliver value-for-money services Taking prompt enforcement action on ASB and tenancy breaches Supporting new tenants and shared owners through sign-ups and onboarding More ❯
facilitating process improvement and best practice initiatives? Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we're looking for a Technical ServicesManager to join our well-established team. Working from our site in Sheffield UK you will lead and enhance the performance of our teams handling commercial door set quotes … kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical ServicesManager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support … continuous improvement. Ultimately, the Technical ServicesManager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process improvement and standardisation. More ❯