26 to 50 of 306 Service Manager Jobs in England

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

Service Desk Manager Manchester Hybrid (2 days p/w on site) Up to £55,000 + benefits Harvey Nash are proud to be partnered with a FinTech organisation based in Manchester; who are going through a largescale transformation, and has big plans to grow further at … scale this year. As such, as we are looking to recruit an experienced Service Desk Manager, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in this role you will be required to be on site in Manchester … days per week. Role Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day More ❯

Technical Service Manager page is loaded Technical Service Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ427816 JLL empowers you to shape a brighter way . Our people at JLL and JLL … and compliance standards; report to the General Manager on all relevant matters and action as appropriate. • Meet monthly with the appointed MEP service partner to review and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and active projects. • Act as the building engineering 'expert … to include out of hours services for occupier events and special projects. • Foster and develop a One Team relationship between the management team, MEP service partners and all other stakeholders to create a seamless and unified customer experience. • Qualifications: • Preferably professionally registered (IEng or CEng) or working towards this More ❯

IT Service Delivery Manager (hands-on technical) Are you an IT Service Desk Manager or Team Lead looking for an opportunity to progress your career moving into an IT Service Delivery Manager role? Or maybe you have experience leading an IT … service delivery function but want to stay hands-on technical. This small but impressive Vauxhall-based company is looking for the right person who is equally comfortable with discussing cyber security with the CEO, working with the Head of IT to develop, maintain and deliver IT service strategy … offices in Vauxhall and 1 day/week at home. Current technical support skills and experience Substantial experience delivering services through Office 365 IT Service Delivery leadership Implementing IT service management processes and tools (ITIL) Managing IT suppliers, ideally across multiple countries or regions Working in fast-paced More ❯

The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating … model for HMCTS, at the heart of the future organisation. The Service Desk Manager is responsible for the operation, support, maintenance and improvement of the DTS Service Desk (1LS) team. This includes ensuring SLAs are continually achieved, and that support is provided by 1LS team for … all current and new HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management of the wider More ❯

Service Desk Manager - Manchester My Client is looking for an experienced Service Desk Manager to lead their 24/7 support team. In this role, you will ensure excellent service delivery, manage escalations, and support continuous improvement, helping to maintain a high standard … of customer experience. Key responsibilities: Lead and develop a high-performing Service Desk team Manage incidents, service requests, and major issues Monitor and drive performance against SLAs and KPIs Optimise use of service management tools such as ServiceNow Encourage collaboration and service improvement across teams About … you: 35 years of experience in IT support or service desk roles, with 12 years in a leadership role Proficient in service management tools (e.g. ServiceNow); ITIL knowledge is a plus Strong communication and leadership skills Committed to delivering exceptional customer service Competitive salary and bonus, plus More ❯

Reporting to: IT Service & Change Management Team Lead Location: York Type: Permanent Band: II Job Summary: A Hiscox IT Service Manager (ITSM) is responsible for the management and delivery of the organization's IT services, and continual service improvement (CSI) planning and facilitation. They will … and eradication of repeat incidents. Ensuring regular stakeholder engagement updates are delivered, and showing significant control at all times throughout and post the incident. Service Strategy: Delivering the strategies for IT service management that align with the organization's goals. Service Operations: Overseeing service delivery and … collaborating with the Product Team to ensure that services are delivered according to standards. Service Level Agreements: Defining service level agreements (SLAs), experience level agreements (XLA), and operational level agreements (OLAs). Service Quality Measurement: Creating the measurement and success criteria of new and existing IT services More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager … Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring … high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role will be More ❯

The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards … are achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As … such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in More ❯

ITSM Service Manager – Financial Services ITSM Service Manager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 – Winner ‘Best Client Service’ 2017 – Winner ‘Agency of The Year’ 2017 – Winner ‘Banking & Financial Services Agency’ 2016 – Winner ‘Banking & Financial Services Agency More ❯

ITSM Service Manager – Financial Services ITSM Service Manager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 – Winner ‘Best Client Service’ 2017 – Winner ‘Agency of The Year’ 2017 – Winner ‘Banking & Financial Services Agency’ 2016 – Winner ‘Banking & Financial Services Agency More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports … you be doing? The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main areas of focus: Manage the security services relationship to protect the delivery More ❯

IT Service Delivery Manager - Remedy Permanent Theale/Home Are you a proactive IT Service Delivery Manager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT service delivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change … management, ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT Service Delivery Manager will have: Proven experience in IT Service Delivery or Service Management roles Strong grasp of ITIL More ❯

IT Service Delivery Manager - Remedy Permanent Theale/Home Are you a proactive IT Service Delivery Manager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT service delivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change … management, ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT Service Delivery Manager will have: Proven experience in IT Service Delivery or Service Management roles Strong grasp of ITIL More ❯

IT Service Delivery Manager - Remedy Permanent Theale/Home Are you a proactive IT Service Delivery Manager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT service delivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change … management, ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT Service Delivery Manager will have: Proven experience in IT Service Delivery or Service Management roles Strong grasp of ITIL More ❯

IT Service Delivery Manager - Remedy Permanent Theale/Home Are you a proactive IT Service Delivery Manager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT service delivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change … management, ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT Service Delivery Manager will have: Proven experience in IT Service Delivery or Service Management roles Strong grasp of ITIL More ❯

paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network service manager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯

paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network service manager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯

Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and … enhance their service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure … SI) division. You'll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI More ❯

more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 18 May 2025 About Us Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at our university. We are committed to … our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of … and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer More ❯

ITSM Service Manager - Applications - Financial Services Reference ID: 8724 Salary: Between £85,000 and £100,000 plus bonus and benefits Role Overview An exciting opportunity for an ITSM Service Manager at a reputable financial services institution located in the City. This role is application … dedicated ITSM function Focus on applications rather than infrastructure About Kite Human Capital We are committed to working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, thrive on challenges, and seek rewarding assignments, we would love to assist you in … and placing client value at the core of our decisions. Awards & Recognition 2023 - Winner 'Most Innovative Recruitment Agency' 2023 - Winner 'Best Banking/Professional Service' 2018 - Winner 'Best Client Service' 2017 - Winner 'Agency of The Year' 2017 - Winner 'Banking & Financial Services Agency' 2016 - Winner 'Banking & Financial Services Agency More ❯

Job Title: IT Service Manager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/test More ❯

Job Title: IT Service Manager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/test More ❯