Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities – Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer's service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities – Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer's service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer s service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
A leading and growing provider of Satellite Communications and IT Support to the Government and Maritime markets are looking for a Technical ServicesManager to join in a new permanent role. This growing organisation are able to offer hybrid working from their Redhill, Surrey office. The successful candidate must hold or have the ability to achieve DV Security … in the Royal Navy or having worked with the Navy through working with the MOD or defence organisations is essential. Key Responsibilities Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … teams responsible for the ticket at the time is supported and managed to ensure effective support case resolution. Ensure all logistical and technical support elements of each engineer’s service visit are managed to ensure maximum efficiency is gained (e.g. combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
their career. The role will involve managing a significant and varied caseload, acting as a key escalation point for the team, and ensuring the consistent delivery of high-quality service across a range of HR processes. You will also play a vital role in supporting the leadership of the team-stepping in to cover managerial responsibilities, including reporting, team … guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management Coach and develop a team of Shared Service Advisors in their day-to … day activities in a fast-paced working environment, acting as a trusted escalation point for, providing guidance and solutions on complex or sensitive cases Support the HR Shared ServicesManager in the oversight of day-to-day operations, identifying process improvements and ensuring service excellence Step into line management responsibilities during periods of absence, including team supervision More ❯
this work across their business in helping customers focus on key questions during the critical stages of planning and executing a deal. Our client is looking for a Transaction ServiceManager to undertake a vital role in creating and enhancing the value of their customer's experience. As a Transaction ServiceManager , you will be part of a collaborative environment where your voice and views will have a direct impact on the customer's agenda. As a Transaction ServicesManager, you will; Draw on your experience in financial due diligence to work with a variety of clients or sector-specific clients. Use your analytical skills to interpret data … a trusted advisor and a key contact for clients on a day-to-day basis. Produce financial analyses and review team work to ensure quality. As a Transaction ServicesManager, you should; Have experience managing upwards and reviewing output to ensure quality. Possess a strong academic background with a financial qualification such as ACA or equivalent. Be capable More ❯
clear. Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform ServicesManager to join them on an initial 12-month fixed term contract where you will be responsible for: Providing office based front line servicing and support to their platform … clients. Liaising extensively with financial planners, paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions using knowledge of the systems and processes. Ensuring all client and intermediary communication … appropriate, and delivered at the right time, including emails, letters, and platform updates. Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks which can include processing ISA subscriptions and payment instructions in line with HMRC and company policies. Assisting in the testing of the development of the platform including writing More ❯
clear. Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform ServicesManager to join them on an initial 12-month fixed term contract where you will be responsible for: Servicing and supporting as well as liaising extensively with financial planners … paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions using knowledge of the systems and processes. Ensuring all client and intermediary communication is accurate, appropriate, and delivered at … the right time, including emails, letters, and platform updates. Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks which can include processing ISA subscriptions and payment instructions in line with HMRC and company policies. Assisting in the testing of the development of the platform including writing and maintaining user acceptance More ❯
Site ServicesManager Ashby de la Zouch (Home of Hula Hoops, Space Raiders, Nik Naks and more) On-site Join our snack-loving team! We're looking for a Site ServicesManager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading … this might just be your next adventure! As Site ServicesManager at our Ashby site, you'll play a vital leadership role in maintaining and improving the site's essential engineering services, ensuring equipment and infrastructure are safe, reliable, and compliant. You'll manage a dedicated team of Site Services Team Members, overseeing planned and reactive maintenance activities … with an excellent track record of over achievement. £6000 car cash allowance. Comprehensive Healthcare Support - Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most. KP Pension Plan - contribution matching up to 7% of More ❯
Job Title: Digital Customer ServiceManager Location: Wolverhampton Job Length: Permanent Full Time Competitive Salary with extensive benefits: Product allowance alcoholic & non alcoholic choices Company bonus scheme Life Assurance Access to 24/7 GP services Company pension contribution Generous holiday (inc bank holidays & trading) Access to a range of high street discounts Carlsberg Britvic is the … together, the one common goal remains, and that is ensuring our people succeed. If you are interested in joining our journey, we are now recruiting for a Digital Customer ServiceManager . Reporting to the Head of Customer Service, this role will play a key part of our success journey, and you will have the opportunity … to be involved in the following: Role Responsibilities: Drive excellence in end-to-end customer service across On Trade and Off Trade B2B channels A digital first focus, promoting self-service customer touchpoints in collaboration with digital solutions and marketing Continuous improvement via quarterly review of customer service standards, operations and team development Build and enhance relationships More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Kaplan International
Student ServicesManager Reference Number: JR248232 Location: Liverpool Working Pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: £27,000 per annum We are looking for a Student ServicesManager to join our team. As the Student ServicesManager oversees general customer services, student finance and manages day … to-day student administration. You will ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority. A detailed job description can be viewed here . If the link does not work for you, please copy and paste the following URL into your web browser: . … are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from More ❯
off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Purpose: The Senior People ServicesManager (12 Month FTC) plays a critical role in shaping and delivering a best-in-class employee experience across City Football Group (CFG). Leading our global People Services … support throughout their journey with CFG - from onboarding to offboarding and everything in between. By championing efficient processes, intuitive technologies, and clear ways of working, the Senior People ServicesManager will drive continuous improvement in how People Services are delivered at scale. In addition to leading the operational team, this role will oversee the coordination and governance of … People Team in the build of people experience journeys to drive consistency in approach 3. Best-Practice Customer Experience: Delivery of People Services solutions across the Group, ensuring that service delivery is customer-focused, efficient, and measurable from small queries to significant moments that matter. Continuously measure People Services customer experience to evolve the delivery of the team. 4. More ❯
Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB Job title Area ServicesManager Ref 41444 Division Asset Operations & Capital Delivery Location Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage … between £47,680 - £57,000 per annum depending on skills and experience Job grade B Closing date 15/07/2025 We are looking for an Area ServicesManager to join Thames Water on a permanent full-time basis. As part of the Wastewater team, this role is responsible for leading a small team who will provide … in the future. You will be part of a wider group of Area Services Managers driving strategic change in maintenance. What you will be doing as an Area ServicesManager? Key focus on maintenance strategies to support driving asset efficiencies, reduced failure rates and overall site resilience. Deliver a consistent approach to asset operation and maintenance to demonstrate More ❯
clients. The role involves extensive direct telephone and email contact with financial planners, paraplanners and wealth managers (intermediaries). The role is about developing strong relationships built on outstanding service for all and any queries that our clients and their client dealings with the 7IM platform. The role holder will work closely with the Regional Platform Relationship Managers and … Operations team to provide excellent customer service to our intermediary practices. Responsibilities Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensuring all calls are answered in a timely manner and dealt with appropriately managing the caller's expectations where necessary Take ownership of queries; analyse, research and provide solutions … using knowledge of the systems and processes. Servicing assigned intermediary firms in a pooled account service model taking responsibility for specific tasks which are scheduled on a rota basis Taking responsibility to ensure all client and intermediary communication is accurate, appropriate and delivered at the right time, including emails, letters and platform updates Liaising closely with relevant members of More ❯
SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer … in the team, including onboarding and training Monitor and where appropriate address quality issues within the team through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy … escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience and ability to coach and mentor individuals Hands-on experience in a helpdesk, service desk, or technical support role with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a positive, 'can More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Talk Recruitment
Technical ServicesManager or Senior/M&E Manager/Building ServicesManager - Data Centre Projects - Guaranteed Bonus (Role will be a mix of remote working and site visits) BEST EMPLOYER IN CONSTRUCTION THIS COMPANY HAVE ONE OF THE BEST OPPORTUNITIES ON OFFER FOR A TECHNICAL SERVICESMANAGER IN THE INDUSTRY. What … busy and fast-growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Technical ServicesManager to work on multi-million-pound Data Centre projects. REQUIREMENTS: To be considered for this M&E Manager role you must meet the following criteria: - Knowledge … of Building Sector. - Previous employment as a M&E Manager, Technical ServicesManager, Building ServicesManager, Building Services Engineer, Design Manager or similar. - Previous experience on Data Centre projects is essential. -Role will involve a mix of Tender stage and live works duties - Ideally previous Main Contractor employment. - High level of communication More ❯
and industry conferences to build brand awareness and credibility. Proven experience selling into law firms is essential, whether from financial services (banks, EMIs, payment institutions) or legal tech/service providers. A strong track record of networking to develop business relationships, source opportunities and build a professional profile. Solid understanding of the professional services buying cycle and how decisions More ❯
community-building. Monitor and evaluate the effectiveness of scholar services, suggesting improvements as needed. Ensure compliance with organisational policies and external regulations. The Successful Applicant A successful Scholar ServicesManager should have: Proven experience in managing services or programmes within the not-for-profit sector. Experience working at Oxford University and within Admissions. Strong organisational and multitasking abilities … software tools and databases for record-keeping and reporting. A proactive attitude and a problem-solving mindset to address challenges efficiently. What's on Offer The successful Scholar ServicesManager will receive: Competitive salary in the range of GBP 38,000 to GBP 42,000. Opportunity to work within a respected not-for-profit organisation in Oxford. Fixed … meaningful impact on scholars' lives and futures. If you are passionate about supporting scholars and thrive in a structured environment, we encourage you to apply for the Scholar ServicesManager role in Oxford today More ❯
About the Role We are seeking an experienced and compassionate ServiceManager to lead a new supported living service in Hatfield. You will be responsible for managing day-to-day operations, leading a team of support workers, and ensuring the delivery of high-quality, person-centred care. Key Responsibilities: * Manage and develop your team to provide More ❯
AV/IT Technical ServicesManager Please note: This role is specifically for AV/IT professionals with experience delivering AV/IT installations on new build or refurbishment construction projects. It is not suitable for IT or facilities specialists. A leading UK main contractor delivering high-spec commercial office and mixed-use developments is seeking an AV …/IT Technical ServicesManager to oversee the design, coordination, and installation of audio-visual, structured cabling, and IT systems across multiple projects. With a strong pipeline of large-scale schemes ranging from £30M to £200M+, this is an excellent opportunity to join a forward-thinking delivery team on some of London’s most technically advanced builds. The More ❯
AV/IT Technical ServicesManager Please note: This role is specifically for AV/IT professionals with experience delivering AV/IT installations on new build or refurbishment construction projects. It is not suitable for IT or facilities specialists. A leading UK main contractor delivering high-spec commercial office and mixed-use developments is seeking an AV …/IT Technical ServicesManager to oversee the design, coordination, and installation of audio-visual, structured cabling, and IT systems across multiple projects. With a strong pipeline of large-scale schemes ranging from £30M to £200M+, this is an excellent opportunity to join a forward-thinking delivery team on some of London’s most technically advanced builds. The More ❯
Area Professional ServicesManager (UK) - (185915) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our … Read further to learn how you could help make great things possible not only in your community, but around the world. Responsibilities In the role of Area Professional ServicesManager, you'll be responsible for: Developing, coordinating, monitoring, and improving technical competencies of area staff and products to meet client needs and market drivers, reporting to the Area … teams with management of claims and losses. Leading the Area mentoring initiative. Overseeing technical and digital delivery evolution in collaboration with subject matter experts. Working with the Area Manager to streamline and coordinate business processes consistent with Area, corporate policy, and MOA. Ensuring implementation of quality standards and best practices. Providing leadership to business class leaders, including cross More ❯
Job Title: Creative Services Coordinator (Campaign Manager) Client Location: London Shoreditch - Fully Onsite Starting: July/August 2025 Salary/Pay Rate: £150 per day (PAYE) - 40 hrs/week Hours: Full-time Duration: 6 months Job Description: Elevate your career by joining a leading global advertising platform as a Creative Services Coordinator! Partnering with Aquent, you'll More ❯
Work on some of the Midlands largest deals Gain cross-border transaction experience About Our Client Our client is a 'Big 4' accounting firm with a Birmingham office. Job Description You will be able to draw on your past experience More ❯
scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … service delivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a bonus. More ❯