Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades Regional escalation point of contact for IT More ❯
be able to liaise across multiple areas of the business to support incidents, problems, and requests. Responsible for answering IT requests via Tickets in ServiceNow, phone, email, live chat, or instant message and explaining solutions in technical and nontechnical terms. Successfully supporting the business (onsite, phone and remote) with comprehensive More ❯
Strong understanding of SAP Activate methodology, including Fit-to-Standard workshops, Business Process Redesign, and Agile Implementation. Testing tools like Tricentis Tosca. Azure DevOps, ServiceNow, for project management and issue tracking. Hands-on experience with cutover planning, data migration, UAT, and go-live strategies. EDI, API-based integrations with third More ❯
Strong understanding of SAP Activate methodology, including Fit-to-Standard workshops, Business Process Redesign, and Agile Implementation. Testing tools like Tricentis Tosca. Azure DevOps, ServiceNow, for project management and issue tracking. Hands-on experience with cutover planning, data migration, UAT, and go-live strategies. EDI, API-based integrations with third More ❯
Release and Deployment Management processes and best practices. Experience with Change Management and managing Requests for Change (RFCs). Proficiency with tools such as ServiceNow, Ability to develop and manage release documentation, schedules, and post-implementation reports. Knowledge of Definitive Media Library (DML) management and access controls. Understanding of SACM More ❯
and outcomes Growth mindset with an ability to work with a diverse and global team Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing More ❯
and outcomes Growth mindset with an ability to work with a diverse and global team Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing More ❯
working in onsite-offshore model Experience of preparing Knowledge based articles and standard operating procedures Exposure to IT service management processes and tools like ServiceNow Excellent communication Experience in Stakeholder management and collaboration . Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
working in onsite-offshore model Experience of preparing Knowledge based articles and standard operating procedures Exposure to IT service management processes and tools like ServiceNow Excellent communication Experience in Stakeholder management and collaboration Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary More ❯
Previous experience of working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to More ❯
Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital More ❯
in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯
Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline … goals and simplify complex processes, maximizing value through a "simple, streamlined, and scalable" approach. What are we looking for? 8+ years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow's key product … suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow's UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions. More ❯
Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline … goals and simplify complex processes, maximizing value through a “simple, streamlined, and scalable” approach. What are we looking for? 8+ years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow’s key product … suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow’s UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions. More ❯
Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. Before applying for this role, please read the following information about this opportunity found below. As a Senior Solutions Architect - ServiceNow , you … will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline service delivery, and drive digital transformation initiatives. You will act as a trusted advisor, working with cross-functional teams to build solutions that align with enterprise goals and simplify complex processes, maximizing value through a … simple, streamlined, and scalable” approach. What are we looking for? 8 years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow’s key product suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation More ❯
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Contract Details: £250 - £300 per day IR35: Inside IR35 6 months Hybrid working More ❯
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Package: Inside IR35 6 months Hybrid working (3 days on site mandatory) I More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Intec Select
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Contract Details: £250 - £300 per day IR35: Inside IR35 6 months Hybrid working More ❯
hampshire, south east england, United Kingdom Hybrid / WFH Options
Tate Recruitment
Practitioner or equivalent agile/traditional project management qualification. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 More ❯
on IT Systems experience Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives Demonstrated leadership desire or previous leadership experience Demonstrated ability to develop More ❯
acting as 2nd/3rd line support for infrastructure-related issues Escalate incidents to vendors as necessary Manage incidents using ticketing systems such as ServiceNow Skills/Knowledge Technical Skills Proven experience in IT service management operations Basic knowledge of networking (TCP/IP, proxy, firewall, switching, routing, WiFi) Basic More ❯
skills. Should have experience in OS deployment (win 10 and 11) Experience with windows 10 to Windows 11 upgrades Experience with managing Group Policy ServiceNow ticketing tool experience needed. Should have Power shell scripting/automation experience SCCM/MECM Knowledge More ❯
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯
