london, south east england, United Kingdom Hybrid / WFH Options
Intec Select
platforms such as Workday, Salesforce, and Dynamics. Proficient in troubleshooting across Windows and macOS/iOS environments. Familiar with ITIL processes, service tools (e.g. ServiceNow), and scripting in PowerShell or Python. Excellent communication, organisational, and problem-solving capabilities. What’s on Offer: £300 per day (Inside IR35) Initial 6-month More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
G.Digital
ll need: Experience leading a busy, multi-region IT Service Desk Strong knowledge of Windows 10/11 , M365 , Active Directory , Azure AD , and ServiceNow ITIL Foundation (v4 preferred) Excellent comms + a calm, methodical approach to incidents Comfortable managing SLAs, KPIs, and working across departments 🛎 You'll be the More ❯
patching. Experience with MS Active Directory configuration and management. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills/Experience: Expertise in provisioning infrastructure using Terraform and More ❯
market facing SaaS provider. ITIL V3 or V4 qualification, and professional Understanding of ITIL framework Proficiency in using service management software and tools (e.g., ServiceNow, BMS, etc.) Data driven, with the ability to create improvement programs from gathered data and measure and iterate for success. A bachelor’s degree in More ❯
management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices required) Excellent communication and customer-facing skills TO BE CONSIDERED: Please either apply through More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Computappoint
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯
portsmouth, hampshire, south east england, United Kingdom
Computappoint
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯
look to you to demonstrate: Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team Extensive experience working on the ServiceNow platform Experience driving solutions from inception to implementation Experience working within a large enterprise organisation Good collaboration and stakeholder management skills More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
look to you to demonstrate: Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team Extensive experience working on the ServiceNow platform Experience driving solutions from inception to implementation Experience working within a large enterprise organisation Good collaboration and stakeholder management skills More ❯
VIP IT support -Strong Microsoft knowledge and some experience supporting macOS or iOS in a business context (90/10 Microsoft bias) -Familiarity with ServiceNow or similar ticketing platforms -Prior work in demanding environments (e.g. finance, legal, luxury retail, executive support) -Strong technical knowledge of: Windows 10/11 Microsoft More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
VIP IT support -Strong Microsoft knowledge and some experience supporting macOS or iOS in a business context (90/10 Microsoft bias) -Familiarity with ServiceNow or similar ticketing platforms -Prior work in demanding environments (e.g. finance, legal, luxury retail, executive support) -Strong technical knowledge of: Windows 10/11 Microsoft More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
McNally Recruitment Ltd
with diverse stakeholders. Experience in quality assurance and continuous improvement. Knowledge of Salesforce and understanding the difference between Salesforce & SaaS services . Experience with ServiceNow . Advantageous Skills: Experience within the public sector. Experience within pre-sales or business development. Current active SC clearance or previously held SC clearance. Benefits More ❯
further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room technology. Develop More ❯
and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Prometheus Group
of a team. Excellent organizational and time management skills Exceptional communication and customer service skills Preferred • Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, Salesforce • Strong technical skills • Experience with software implementations and SaaS solutions • Experience in or with large manufacturing industries such as Oil & Gas, Chemicals etc. More ❯
driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows 10, smartphones, laptops, and desktops. Experience in resolving incidents, requests More ❯
driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows 10, smartphones, laptops, and desktops. Experience in resolving incidents, requests More ❯
and users to foster a collaborative environment. Engage in training to develop your knowledge of our enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink. Assist with the setup and configuration of computers for new starters and upgrades for existing users. Provide both reactive and proactive maintenance More ❯
the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365 suite, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Fluency in a second European language such as More ❯