26 to 50 of 257 ServiceNow Jobs in England

engagement Ability to work under own initiative Excellent consulting and customer facing skills Technical knowledge/expertise: Familiarity with enterprise platforms (eg, SAP, ServiceNow), custom solutions, and third-party integrations. Understanding of cloud services (AWS, Azure, GCP) and migration strategies. Knowledge of data management, cybersecurity best practices, and regulatory compliance. ...

assessments and support remediation activities. Carry out risk analysis, identifying gaps and recommending mitigating actions. Support cyber incident response processes and manage related tickets (ServiceNow). Onboard systems and log sources to SOC/SIEM; validate SIEM-generated alerts. Implement vulnerability scanning and coordinate corrective actions. Produce clear reports ...

needed: Windows 10, 11, O365, AD, and mobile device management. Confident acting as lead for issues relating to InTune. Knowledge of ITSM tools like ServiceNow or Halo Certifications such as CompTIA A+ and MD-102 or equivalent. Experience of telephony platforms, asset management and major incident management is also essential. ...

business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies ...

solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both written ...

Experience conducting performance reviews, 1:1s, and career development plans. Understanding of ITIL principles (especially Incident, Problem, Change Management). Experience with ticketing platforms (ServiceNow, Autotask, ConnectWise, Jira, etc.). Ability to prioritise and allocate resources across multiple clients. Experience planning and overseeing M365 migrations, rollouts, and upgrades. Why Join ...

used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing ...

VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support both ...

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...

Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Special Requirements or Accreditations Technical Architect - Barrow-in-Furness 5 days on-site - £(Apply online only) per day inside IR35 - 4 months Damia Group Limited acts ...

Desk Analyst, youll be the first point of contact for IT queries, supporting colleagues across the business. Youll use industry-standard tools such as ServiceNow to log, manage and resolve incidents and service requests, ensuring a seamless IT support experience Alongside your day-to-day role, youll: Build strong technical ...

Title :SPMServiceNow Location : Glasgow, UK Mode Of Work :Contract JD: In thisrole, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within theSPMmodule, configuring and customizing the out of box system to meet the business needs, troubleshoot issues, and provide ongoing support to a variety … teams and individuals in a dynamic Agile environment. The successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from theSPMProcess Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows ...

ServiceNow Platform Developer Location: UK (Hybrid 2-3 days onsite) Salary: Up to £80,000 + Benefits About the Role We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms. You'll work closely with … senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency, automation, and user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle ...

ServiceNow Platform Developer Location: UK (Hybrid 2-3 days onsite) Salary: Up to £80,000 + Benefits About the Role We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms. You'll work closely with … senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency, automation, and user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle ...

ServiceNow Engineer - 6 month contract - Inside IR35 - UK Based - Remote A leading global retailer is seeking a ServiceNow Engineer to join them on a 6-month contract in a team responsible for designing, developing, configuring, and maintaining the ServiceNow platform to support enterprise business processes and technology solutions. Responsibilities Designs … configures, and implements ServiceNow applications and modules in alignment with business requirements Develops and maintains ServiceNow workflows, business rules, client/server scripts, UI policies, UI actions, and integrations using best practices Supports platform stability by monitoring deployments, resolving incidents, troubleshooting issues, and performing root cause analysis Ensures adherence ...

ServiceNow Programme Manager/Outside IR35/Fully Remote/6 Month Contract (possible extension)The ServiceNow Programme Manager provides end-to-end leadership for large, multi-tower ServiceNow transformation programmes, shaping delivery strategy, overseeing governance, managing financials, and ensuring successful execution across cross-functional onshore and offshore teams. … role acts as a strategic interface between the programme team and the client, serving as an influential expert with strong ServiceNow knowledge. They build deep understanding of the client’s organisation and develop strong relationships with a wide range of stakeholders with differing prioritiesKey Responsibilities; Act as primary executive contact ...

ServiceNow - Business Analyst 6 months Knutsford - 2/3 days on site Inside IR35 - Umbrella only Role description We are seeking a highly skilled ServiceNow Business Analyst to support the ongoing optimisation, governance, and strategic evolution of our ServiceNow platform. This role requires strong analytical capability, business acumen … deep understanding of digital workflows and enterprise service management. The ideal candidate will drive process improvements, support risk and control frameworks, and ensure our ServiceNow solutions align with strategic business objectives. Key Responsibilities Business Analysis & Requirements Gathering Lead end-to-end business analysis activities, including discovery, requirements elicitation, documentation ...

support secure, resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell, Freshworks, ManageEngine ). In-depth knowledge of ITSM/ITIL/ITOM/eTOM frameworks (ITIL v4 preferred ...

processes across multiple business units. About You: Proven experience in IT transformation, centralisation, or shared service programmes. Hands-on with ITSM platforms is essential (ServiceNow, Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Telecoms Experience managing multiple customers or accounts concurrently Strong proficiency in Microsoft Office applications Commercial awareness, including experience reviewing P&L performance Familiarity with ServiceNow or similar ITSM platforms Skills to Succeed Excellent written and verbal communication skills, including senior stakeholder engagement Strong negotiation and influencing capability Customer-first mindset ...

Telecoms Experience managing multiple customers or accounts concurrently Strong proficiency in Microsoft Office applications Commercial awareness, including experience reviewing P&L performance Familiarity with ServiceNow or similar ITSM platforms Skills to Succeed Excellent written and verbal communication skills, including senior stakeholder engagement Strong negotiation and influencing capability Customer-first mindset ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (E.g. ITIL v4 certified). ...