301 to 325 of 368 ServiceNow Jobs in England

desk-side support to end users. You will play a key role in restoring service quickly, managing incidents and requests via phone, email and ServiceNow, and ensuring a high level of customer satisfaction aligned to ITIL best practice. Shift Pattern This is a shift-based onsite role covering early, late … office for selected shifts. Key Responsibilities Act as First Line Support for End User Technology, handling incidents and service requests via phone, email and ServiceNow chat Provide first-point-of-contact resolution where possible, escalating to Level 2 teams when required Deliver professional, customer-focused support aligned to agreed SLAs ...

desk-side support to end users. You will play a key role in restoring service quickly, managing incidents and requests via phone, email and ServiceNow, and ensuring a high level of customer satisfaction aligned to ITIL best practice. Shift Pattern This is a shift-based onsite role covering early, late … office for selected shifts. Key Responsibilities Act as First Line Support for End User Technology, handling incidents and service requests via phone, email and ServiceNow chat Provide first-point-of-contact resolution where possible, escalating to Level 2 teams when required Deliver professional, customer-focused support aligned to agreed SLAs ...

laptops iPhones Troubleshoot Wi-Fi, network connectivity, and user account issues Take full ownership of incidents and requests, ensuring accurate and timely updates in ServiceNow Deliver excellent customer service and ensure issues are resolved within agreed SLAs Team Lead Responsibilities (50%) Maintain and update team planner and rota schedules Coordinate … support (1st–2nd line environment) Strong knowledge of Windows 11, macOS, and Microsoft 365 Familiarity with VPN tools (e.g., GlobalProtect) Experience with ticketing systems (ServiceNow preferred) Solid understanding of network troubleshooting (Wi-Fi, connectivity issues) Strong organizational and communication skills Ability to manage workload independently and prioritize effectively Key Attributes ...

laptops iPhones Troubleshoot Wi-Fi, network connectivity, and user account issues Take full ownership of incidents and requests, ensuring accurate and timely updates in ServiceNow Deliver excellent customer service and ensure issues are resolved within agreed SLAs Team Lead Responsibilities (50%) Maintain and update team planner and rota schedules Coordinate … support (1st–2nd line environment) Strong knowledge of Windows 11, macOS, and Microsoft 365 Familiarity with VPN tools (e.g., GlobalProtect) Experience with ticketing systems (ServiceNow preferred) Solid understanding of network troubleshooting (Wi-Fi, connectivity issues) Strong organizational and communication skills Ability to manage workload independently and prioritize effectively Key Attributes ...

completed, documented, and approved Assist with Operational Readiness Reviews (ORR) Coordinate knowledge transfer and documentation readiness Governance, Reporting & Tools Maintain programme data (e.g. ServiceNow SPM/PPM) Support reporting, governance packs, and executive updates Ensure documentation aligns with PMO standards What Were Looking For Essential Skills & Experience Strong organisational … manage multiple priorities in a structured environment Experience with governance artefacts (RAID logs, reporting packs, etc.) Strong attention to detail Desirable Experience with ServiceNow, Microsoft Project, or similar tools Understanding of IT infrastructure or networking (LAN/WAN, Wi-Fi, firewalls) Familiarity with ITIL, PRINCE2, or Agile frameworks Experience supporting ...

optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary … great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients ...

ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer/Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow ...

ServiceNow Technical Architect – Associate Manager/Manager Level: Associate Manager/Manager Location: London, Manchester or Edinburgh Associate Manager: Up to £75,000 + bonus + benefits Manager: £78,000 – £85,000 + £4,500 car allowance + bonus + benefits About the Role Our client is a global consulting … technology organisation with one of the most mature and well-established ServiceNow practices in the market. They deliver complex, enterprise-scale transformation programmes across IT, HR, customer and operational workflows. This role sits at the intersection of hands-on engineering and technical leadership. You will still be actively involved ...

ServiceNow Developer Location: UK-wide office locations to choose from (Hybrid - 2 days onsite) Salary: £70,000 - £100,000 DOE + comprehensive benefits (Including training/development) Type: Permanent, Full-Time Are you a ServiceNow Developer looking to take your career to the next level? This is your chance ...

ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. . ...

ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. xxuwjjq ...

Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow as our ESM solution to standardise processes and drive efficiency through AI, agents and automation. CCNow, our system of engagement, is the firm's digital … identifying where AI, automation and agentic handling caneliminate steps, reduce effort and deliver measurable efficiency gains . HR Application Configuration & Delivery: Scope and deliver ServiceNow capabilities that support HR service delivery, including self-service catalogue items, case management workflows and knowledge management. Support HR in gathering requirements, managing ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week ...

delivery centers, Inetum partners with leading software vendors to address digital transformation challenges through a combination of proximity and flexibility. Currently searching for a ServiceNow Services Sales Specialist to accelerate our growth across Europe. This role is strongly focused on building a new client base, creating long-term customer value … positioning ServiceNow solutions as strategic platforms for enterprise-wide digital transformation. You will play a key role in expanding our regional footprint, working closely with ServiceNow, internal solution teams, and delivery leaders to turn opportunities into high-impact, long-term client engagements. Key Responsibilities In This Role: Build ...

ServiceNow Solution Architect - 6 Month rolling Contract- £475- £500 per day (Via Umbrella) -Milton Keynes, Buckinghamshire - Hybrid working - 2 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow Solution Architect with proven expertise ...

Description ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. ...

Programme Manager – ServiceNow Delivery Location: Cheshire (2 days per week onsite – mandatory - You must live locally to be considered) Rate: Up to £600 per day (Inside IR35) Contract: 6 months initial (extensions likely) Atrium EMEA are supporting a world-leading IT services client in the search for a Programme Manager … support a key financial services customer on a large-scale ServiceNow delivery programme. This is a senior, business-critical role where the successful candidate will take ownership of a multi-stream programme, managing several Project Managers delivering change initiatives within the ServiceNow ecosystem. The role is designed to operate ...

Directory, Azure/Intune and Windows 10/11. • Build, profile, and configure laptops (Windows 10/11) and other end-user devices. • Use ServiceNow for incident logging, tracking and resolution. • Provide hardware support across laptops, desktops, mobile devices, scanners and printers. • Support Mobile Device Management activities and remote operations. … profiling Windows 10/11 laptops. • Strong verbal and written communication skills. • Ability to provide both phone-based and deskside technical support. • Experience with ServiceNow or similar ITSM tools. • Experience supporting EUC hardware and peripherals (laptops, desktops, mobiles, printers, scanners). • Experience with Mobile Device Management platforms. • Experience providing ...

architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases … capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy ...

Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide … major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects ...

problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers … improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking ...

problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers … improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking ...

3. Architecture & Solution Design Design scalable AI-enabled automation architectures integrating: Hyperscaler AI services (Azure AI, AWS, GCP, OpenAI, Anthropic) Enterprise platforms (SAP, Oracle, ServiceNow, CRM systems) Data platforms and middleware Define: Agent-based automation models RAG architectures Process orchestration frameworks Human-in-the-loop governance models Ensure security, compliance … modeling and business case development skills Excellent PowerPoint storytelling and executive communication capability Familiarity with hyperscaler AI ecosystems Exposure to enterprise platforms (SAP, Oracle, ServiceNow) Experience in agentic workflow design Consulting background preferred Experience working in global delivery models Behavioral Competencies Strong strategic thinking and structured problem-solving High executive ...

smooth operations. Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence. Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly. Maintain Quality Control for all jobs delivered and logged on the portal. Service Delivery Provide hands … environment. Professional demeanour and ability to maintain discretion at all times Flexibility to adapt to changing priorities Proficiency in using service management tools (e.g., ServiceNow, doc busters, entity) desirable Knowledge of Health & Safety compliance and audit processes, desirable We are an equal opportunities employer We are open to discussing adjustments ...

Siemens Teamcenter PLM Unified service, ensuring stability, availability, and a high‐quality user experience. Manage and resolve incidents and service requests through ServiceNow, prioritising workload effectively and driving issues through to timely resolution. Develop, maintain, and enhance the support knowledge base, enabling faster resolution times and continuous improvement across … technical workflows and system dependencies Service Management – Solid service management experience, including incident, problem, and request handling, aligned with ITIL best practices and ServiceNow workflows The Engineering Systems Competency Centre PLM Support Team The ESCC PLM Support Team is a small, diverse and highly skilled team supporting our end users ...