51 to 75 of 571 ServiceNow Jobs in England

with technical and non-technical stakeholders. Excellent problem-solving and analytical skills, with attention to detail. Hands-on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures More ❯

rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and More ❯

rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and More ❯

depth understanding of service transition frameworks, principles, and processes. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). APMG Change Management Practitioner or similar qualification. Technical IT background. Familiarity with IT More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

or 1–2 years’ experience in a technical support/service desk role. Familiarity with Jira Service Management or similar tools (e.g. Zendesk, Freshdesk, ServiceNow). Strong analytical and problem-solving skills, with the ability to ask the right questions and diagnose issues efficiently. Excellent communication skills in English, both More ❯

best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯

best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯

best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯

best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯

with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. Strong analytical, problem-solving, and communication skills, with the ability to collaborate across teams, liaise with stakeholders, and provide More ❯

with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. Strong analytical, problem-solving, and communication skills, with the ability to collaborate across teams, liaise with stakeholders, and provide More ❯

interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office More ❯

current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI. Wider complimentary skills such as AWS, Google, Azure, ServiceNow certs and SRE are desirable but not compulsary More ❯

interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office More ❯

exporter. Back-up and restore monitoring/validation. Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: 2+ years of experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS More ❯

a leadership role. Extensive experience with ITIL framework and certifications (e.g., ITIL Foundation, Intermediate, or Expert). Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA Management). Preferred Skills: Strong leadership and team management skills. Excellent communication and stakeholder engagement capabilities. Proven ability to design and implement service management More ❯

problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and More ❯

experience supporting Windows, macOS, and Linux environments. Proficiency in networking basics (TCP/IP, VPN, DNS, DHCP, firewalls). Familiarity with enterprise ticketing systems (ServiceNow, Jira, or similar). Knowledge of PowerShell, scripting, and automation is a plus. Proven ability to lead and mentor technical teams. Strong problem-solving skills More ❯

development. Skills we can't do without: Leadership, problem-solving, and analytical skills. Experience with cloud and application technologies (AWS, Azure, Google, Salesforce, Pega, ServiceNow, SAP). Proficiency in at least one hyperscaler platform. A good understanding of, or certification in, TOGAF (or equivalent framework) and its application to customer More ❯

counting of, applicable contractually obligated Resource Units Actively collect, interpret and operationalize data from all available sources - monitoring and management tools, ITSM tools (e.g. ServiceNow) team resource utilization, the customer and other sources Actively drive scheduled internal and external operations meetings - based on the use of agendas, meeting preparation, effective More ❯