the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in the preparation of the CAB Workbench within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configuration management database (CMDB)by updating more »
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Experience in an MSP environment, dealing with multiple internal & external resolver groups Call/contact centre experience Experience in use of ITSM Platforms (Cherwell, ServiceNow, Jira, Remedy etc) Effective & efficient communication (written and verbal) ITIL V4 foundation (desirable) Able to obtain security clearance (BPSS - Baseline Personnel Security Standard) UK road more »
estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position more »
Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience supporting Lenovo, HP and Mac devices and tablets Driving licence & access to a vehicle SAN technologies, Converged Infrastructure etc.) Additional Information more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
cloud methodologies; Experience in the following: Mobile Native & Cross Platform Apps for Apple iOS, Android or ReactNative MuleSoft Software as a Service Platform (SalesForce, ServiceNow, Offices365) Programming languages, including Backbase stack Micro-front end and micro-service API design, event driven architecture Single Page Applications using technologies such as Backbase more »
Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
excellent time management, good team worker, ability to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
we're also keen to discover if you have: Knowledge of ITIL best practice and using IT Service Management tools such as JIRA/ServiceNow to help manage the team's workload. Knowledge or experience of Agile ways of working. How to apply If you share our values, we'd more »
About the team: Our ServiceNow team is a dynamic and collaborative group dedicated to improving IT operations. They are a close-knit unit that values innovation, communication, and continuous learning. They tackle complex use cases and are looking to harness the latest features and power of ServiceNow to provide great … solutions to our colleagues. Our ambition is to realise the full benefits of the ServiceNow platform, through delivery of our strategic roadmap. We are streamlining and enhancing our IT processes as we go, ensuring we stay ahead in the ever-evolving tech landscape. This is an exciting time to be … part of our ServiceNow journey! Join us and become a part of a forward-thinking team where your contributions truly make a difference. About us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported more »
ServiceNow Developer-6 months- £500-£600 P/D Inside IR35 - Remote My client is seeking an experienced ServiceNow Developer to join an exciting 6-month project playing a crucial role in designing, developing, and implementing custom applications and solutions within the ServiceNow platform. You will be tasked with creating … efficient, scalable, and effective applications on the ServiceNow platform to meet business needs. The ideal candidate will have at least 4 years of experience with ServiceNow development and a strong knowledge of ServiceNow Client & Server API's plus JavaScript experience. Below are some of the core requirements - Expert knowledge of … ServiceNow platform development capabilities - Experience working with JavaScript and the AngularJS framework - Proactive mentality with ability to work with multiple deadlines - ServiceNow Application Developer certification - Excellent communication and teamwork abilities This is a fully remote position, but you must be based in the UK. For the right candidate this position more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to more »
Employment Type: Contract, Work From Home
Rate: £650 - £700 per day, Benefits Home working/Hybrid Working
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems Experience in creating/updating the Server/Client Golden image Experience in Microsoft 365 services and more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
members and general employee awareness. Required Skills/Abilities and Knowledge 5 years of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »
in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
raised with the Service Desk To be considered, you should have the following experience: In depth knowledge of MS Office 365 Windows 10 support ServiceNow incident management Active directory Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »