51 to 75 of 873 ServiceNow Jobs in England

with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean ...

with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean ...

service level management Strong grasp of modern monitoring and observability platforms, incident management tools, and automation technologies Experience with service management tools such as ServiceNow, Jira Service Management, or similar ITSM platforms Understanding of cloud platforms and distributed systems architecture for effective service management Data-driven decision making with ...

service level management Strong grasp of modern monitoring and observability platforms, incident management tools, and automation technologies Experience with service management tools such as ServiceNow, Jira Service Management, or similar ITSM platforms Understanding of cloud platforms and distributed systems architecture for effective service management Data-driven decision making with ...

CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy) to ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance ...

Description We are seeking an experienced ServiceNow Solution Architect to lead the technical design, implementation, and optimization of ServiceNow solutions for enterprise clients. The ideal candidate will have strong architecture expertise, hands-on development capabilities, and deep experience across ServiceNow modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow … Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. Design and document technical architecture, solution design, and user guides. Gather ...

work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded ...

work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded ...

work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...