IT Service Delivery Manager
- Hiring Organisation
- Centre People Appointments
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
manage its day-to-day IT service across Europe. You will own the service desk experience, end-user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal candidate should have … strong IT service delivery and service desk, SLA management experience, hands-on ServiceNow and Microsoft 365 knowledge, and experience managing vendors and IT services across multi-site retail environments. (Ref: YC47664 - Please include this when making any enquiries.) Main Responsibilities Manage L1 service desk operations, incident triage, major incident coordination ...