organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for Enterprise Services on the ServiceNow platform, with a strong focus on Customer Service Management (CSM) and scoped applications. The squad delivers and operates business-critical solutions used globally across BCG. … integrations, performance, and overall health of the products in your scope. This is a hands‐on role. You will design, build, configure, and evolve ServiceNow capabilities, including workflows, integrations, automations, and reporting, using core platform features such as Flow Designer, IntegrationHub, UI Builder, and Performance Analytics. You will work closely ...