1 to 25 of 32 WFM Jobs in England

support operational decision-making. Assist with the development and enhancement of resource management systems and processes. Suitable candidate for the Resource Manager vacancy: Demonstrable experience in a resource planning, workforce management or operational resourcing role within a technical, engineering or professional services environment. Excellent stakeholder management and organisational skills, with the ability to influence at all levels. Strong analytical and More ❯

support operational decision-making. Assist with the development and enhancement of resource management systems and processes. Suitable candidate for the Resource Manager vacancy: Demonstrable experience in a resource planning, workforce management or operational resourcing role within a technical, engineering or professional services environment. Excellent stakeholder management and organisational skills, with the ability to influence at all levels. Strong analytical and More ❯

Genesys, etc.) Experience in implementing capabilities including (but not limited to): Omni-channel – "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.). Technically hands-on experience with setting up More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

workflows, routing models and exception paths • Design the control framework for finance, KYC, AML, export compliance and audit evidence • Specify the tooling architecture across case management, CCaaS and IVR, WFM, document handling, OCR and RPA and analytics • Build demand and capacity models with forecasting, staffing, shift patterns and seasonality planning • Define SLAs, OLAs, MI, dashboards, cost to serve metrics and More ❯

We are Zellis, a leading provider of AI-enabled HR, Workforce Management and Pay solutions for the UK and Ireland. We help public and private sector organisations elevate how their people experience work, by designing exceptional employee experiences enabling them to unlimit whats next . We are on the hunt for a Content Marketing Manager who can turn powerful storytelling More ❯

Business Administration, or a related field. 3+ years of experience in workforce planning, organisational development, or a similar role. Strong analytical skills with proficiency in data analysis tools and workforce management software. Excellent communication and interpersonal skills to engage and influence stakeholders. A proactive and adaptable mindset, ready to embrace challenges with enthusiasm! Why Join Us? Impact: Your work will More ❯

and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforce management within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯

and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforce management within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯

Business Project Manager at Greencore, you'll play a key role in helping the business achieve its strategic goals. You'll lead the delivery of our Time & Attendance and Workforce Management projects within the MBE Programme-planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring More ❯

especially within Adult Social Care-will earn a privilege and significantly strengthen your application. Integration of CoPilot AI with Power Automate or Power Apps. Exposure to rostering, scheduling, or workforce management systems. Experience with DevOps pipelines for Power Platform deployments. Understanding of secure, scalable architecture patterns within Microsoft Azure. What We Offer A key role in delivering a mission-critical More ❯

and maintenance. Monitor system performance and compliance with internal and external standards. About You Proven experience working with Sage (payroll, accounting, or finance modules) and Tack (time tracking/workforce management). Strong understanding of business processes , system implementation, and change management. Excellent problem solving skills with a methodical and analytical approach. Confident communicator able to train and support teams More ❯

the Technology Customer Service Desk. Seek and drive opportunities to improve, innovate, and develop processes for the benefit of the team and our customers. Work to a schedule, utilising workforce management tools. General duties will include assigned outbound incident investigation, system alerts, proactive AM and PM tasks, Critical Incidents and Outages, and Customer Care support (complaints and escalations). Skills More ❯

Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda More ❯

Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda More ❯

model while maintaining a strong focus on client experience and operational excellence - You'll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

model while maintaining a strong focus on client experience and operational excellence - You’ll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

model while maintaining a strong focus on client experience and operational excellence - You’ll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

to analyse information needs and functional requirements and delivering artefacts such as user stories, change requests, and screen designs. A background as a Business Analyst is preferred. Experience in workforce management, scheduling, HR tech, optimisation domains, AI/ML productisation, LLM integration, MLOps, or enterprise integration standards (ETL, REST APIs, webhooks, event streaming) is a bonus. At the centre of More ❯

We are Zellis, a leading provider of AI-enabled HR, Workforce Management and Pay solutions for the UK and Ireland. We help public and private sector organisations elevate how their people experience work, by designing exceptional employee experiences enabling them to unlimit whats next . We are on the hunt for a Content Marketing Manager who can turn powerful storytelling More ❯

External Workforce Business Analyst My global client are searching for a Business Analyst to support the External Workforce Programme. The Business Analyst will play a critical role in analysing business processes, gathering requirements and supporting the design of solutions that More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office More ❯

Business Project Manager at Greencore, you'll play a key role in helping the business achieve its strategic goals. You'll lead the delivery of our Time & Attendance and Workforce Management projects within the MBE Programme-planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring … of multiple project management methodologies (e.g. Waterfall, Agile et) Relevant project management qualifications (e.g. Prince II, Certified Scrum Master) Significant experience managing digital transformation projects and specifically implementations of workforce management Proficiency in project management software (e.g., MS Project, Planview, Jira) and Microsoft Office Suite Experience leading and providing guidance to a team Excellent written and verbal communication skills, capable More ❯