1,426 to 1,450 of 1,931 CRM Jobs in London

bring together people, processes, data and technology to drive meaningful change at scale. You’ll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences. What … accountability for defining vision, strategy, roadmap and outcomes. Experience leading large-scale business transformation or platform delivery within a regulated environment. Expertise in customer relationship management, customer servicing and customer journey transformation. Ability to build effective relationships and influence senior stakeholders across business and technology functions. Experience leading multidisciplinary teams ...

timeline. Strong discovery instincts: Genuine curiosity underpins your approach to conversation, and you master the ability to reframe prospect’s problems. AI and CRM fluency: Proficient in CRM & AI tools. A builder's mindset; you are comfortable creating structure (with Claude, Open AI, or equivalent) and process in an environment ...

professionals.* **Build and Maintain Strategic Partnerships:** Establish relationships with business development and program teams within FSIs while understanding their business models and sales cycles.* **CRM Mastery:** Maintain accurate and effective CRM hygiene in Salesforce and design impactful client campaigns.* **Product Demonstrations:** Showcase the value of Incydr to clients, demonstrating ...

Overview We are seeking an experienced Solution Architect to lead the architecture and solution design activities for a major Commercial Insurance Dynamics 365 CRM/Workbench transformation programme. The successful candidate will play a key role in shaping the solution from inception, aligning business objectives with a target technology landscape … while ensuring architectural consistency across the project. Responsibilities Lead end-to-end solution architecture activities for the Dynamics 365 CRM/Workbench Transforamtionprogramme. Shape and define solution architecture from the early design phase through delivery. Ensure logical consistency and alignment across solution designs and technical delivery. Collaborate closely with business ...

Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field … root cause analysis, and production support activities. Produce technical design documentation and contribute to solution design discussions. Required Skills Microsoft Dynamics 365 CE/CRM C#, .NET Framework/.NET Core JavaScript/TypeScript Dataverse Power Apps (Model-Driven & Canvas) Power Automate REST APIs/Web API Azure Functions, Logic ...

Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing … including pipeline management, forecasting, case management, and omni-channel service delivery. Understanding of how enterprise sales and service teams operate and derive value from CRM platforms. Experience guiding customers through Sales and Service adoption, optimization, and expansion. Preferred Requirements +2 years in the Salesforce Ecosystem. Salesforce product certifications ...

discipline at representative and team level. Run structured bi-weekly pipeline inspections, identifying stalled opportunities, testing qualification and driving clear next steps. Maintain strong CRM discipline and analyse week-over-week pipeline movement - including stage changes, close-date pushes, forecast changes and ARR movement - to identify and address risk early. … Embed an end-to-end sales methodology and qualification framework, using call intelligence and CRM data to coach live opportunities and address the root causes of deal slippage. Set clear performance goals and lead a consistent coaching cadence through weekly one-to-ones, team meetings and enablement sessions. Attract, retain ...

knowledge management: keeping content current, accessible, and well-governed, and establishing processes for content creation, review, approval, and retirement. Technology & process adoptionTrain teams on CRM systems and sales tools (e.g. Salesforce, Dynamics), support CRM hygiene, and advocate for tool adoption through change-management and user-engagement activities. Support the roll … strategy. Content strategy and knowledge management. Project and programme management. Strong written, verbal, and presentation skills, with excellent organisational and delivery capabilities. Proficiency in CRM systems and Microsoft tools; familiarity with SharePoint or similar content-management platforms. Data literacy; able to interpret and report on performance metrics and dashboards. Strong ...

galleries, dealers, and art professionals worldwide to streamline their operations and grow their businesses. The company’s integrated platform combines inventory management, CRM, websites, sales, marketing, and payment tools, everything needed to run a modern and successful art business. In 2021, Artlogic was acquired by tech investors Cove Hill Partners … companies are uniting complementary platforms to build the most comprehensive, forward-thinking solution for the art world. This collaboration brings together deep expertise across CRM, sales, marketing, inventory, payments, and AI-powered tools, empowering galleries, artists, and collectors worldwide. Joining Artlogic means becoming part of a growing global team that ...

This is an exciting opportunity for a CRM Manager to join a fast-paced digital entertainment business and take ownership of customer engagement. Needs to have gaming or gambling backround. You will play a key role in shaping CRM strategy, delivering data-driven campaigns, and enhancing the customer experience through … strong customer focus and ambitious growth plans, they invest heavily in technology, data, and customer engagement. The business offers a collaborative environment where CRM is recognised as a key driver of commercial success. You will have the opportunity to influence strategy and make a measurable impact on customer retention ...

customer use cases Create and maintain knowledge base articles for internal and external audiences Deliver hotfixes, patches, and upgrade support Follow and improve CRM processes to manage customer requests efficiently Participate in an on-call rotation to support critical customer needs Requirements Previous experience in application development, support, or sustaining … Qualifications Eligibility for SC Clearance British Passport Industry Keywords Customer Support Sustaining Engineering Go-Live Support Knowledge Base Articles Tools & Technologies Microsoft Stack Azure CRM Tools #J-18808-Ljbffr ...

high skilled team that deploys and maintains Genesys IVR’s, reporting, and omni-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. The Job Work with the team to design and build: Deployment of multi-country projects based on Genesys Cloud … with CRM solutions such as Dynamics, etc... Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers. Flow design with Architect Integration with third-party systems using web services Report generation (real time and historic) Creation and modification of scripts with Genesys Cloud Skills Knowledge ...

optimise sales performance and support commercial strategy. You will take ownership of Pangaea's sales operations processes, including developing and optimising Pangaea’s CRM, establishing scalable workflows, managing pipeline and forecasting processes, coordinating customer outreach and follow-ups, preparing materials and turning sales data into actionable insights for sales leadership. … automation, system improvements and integrations, and lead cross-functional initiatives to implement scalable solutions. Ensure the integrity and consistency of sales data across the CRM and relevant connected tools and systems. Take ownership of ad hoc commercial projects and activities as required. Act with urgency, integrity and a strong focus ...

high-quality, qualified product demonstrations Schedule Meetings: Arrange meetings between qualified prospects and the sales team, paving the way for in-depth sales discussions. CRM Management: Maintain accurate and up-to-date records in our CRM system, providing detailed information on leads and interactions. Collaboration: Work closely with the sales … refine strategies and continuously improve lead generation efforts. Attending relevant industry and channel events where appropriate Maintaining accurate prospect and activity information within the CRM Taking personal responsibility for maintaining a healthy pipeline of future opportunities Requirements : At least 2 years' B2B sales or business development experience Be self-sufficient ...

year. They have a National presence. This role will primarily focus on 3rd line application support and delivery of enhancements to Office 365 and CRM solutions ensuring the business maximizes the potential of the systems. The Application support manager will have senior level responsibility as well as management. … Application Support Manager will:·Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).·Mentoring a team·Creating and managing system administration, including product, schedule and user functions in line with business change processes.·Control and document all administrative changes.·Define Dynamics CRM workflows.·Develops, documents ...

driven focus and is committed to responsible investment. Задачи Lead business and data analysis for Client Group initiatives and complex change Analyse and document CRM business processes, identifying opportunities for optimisation and automation Evaluate CRM-centric solutions by considering feasibility, risks, costs and benefits, and recommend practical enhancements Define … implement improvements to processes, systems and data across CRM and Client Services Apply and embed agreed business analysis methods, tools and standards within the scrum framework and across the wider organisation Translate business requirements into user stories, acceptance criteria and process documentation Identify barriers to transformation and support the prioritisation ...

from new clients. Market Research and Feedback: Stay informed about industry trends, competitor offerings, and prospect feedback to continuously refine and optimize acquisition strategies. CRM and Reporting: Maintain accurate records of all sales activities, opportunities, and client interactions in the CRM, providing regular updates on acquisition progress to senior management. ...

proactive outreach, industry networking, and targeted prospecting Achieve and exceed personal and team sales targets using a KPI-driven approach Utilize Salesforce or other CRM tools for pipeline management and reporting Address client needs proactively and position FactSet as a trusted partner Requirements Minimum of 5 years’ experience in sales … discipline, organizational excellence, and self-motivation Previous experience with FactSet products or similar market data platforms would be valued Familiarity with Salesforce or another CRM system is considered an asset Core Competencies Demonstrates expertise in end-to-end sales processes within the financial services technology sector, with a strong focus ...

decision makers High standards of integrity and trust A friendly, supportive approach and genuine enjoyment in helping the people around you succeed Familiarity with CRM and email automation systems Fluency with AI tools in your day-to-day work, for example researching accounts, drafting outreach, preparing for calls and keeping … your CRM current Bonus points for the following Experience selling LegalTech to large strategic and enterprise law firms An existing network of C-level or similar contacts in the Legal space. Particularly interested in Innovation or Digital transformation contacts. Experience working in a start-up or scale-up Experience using ...

consultative, value-based selling by deeply understanding each customer's RevOps challenges, articulating clear ROI, and positioning Kernel as mission-critical infrastructure for their CRM data strategy. Own the full customer relationship alongside Implementation/Solutions Engineers, proactively sourcing expansion opportunities through account mapping, strategic outreach, and deep engagement with … discussions independently, moving deals forward without constant support from leadership or legal. More specifically, you will be: Speaking the language of RevOps professionals, discussing CRM hierarchies, data hygiene, territory planning, and the technical challenges of managing company data at scale. Becoming the best person in the company at explaining ...

complex business and technology transformation projects within a Housing environment. The successful candidate will have a strong track record of delivering Microsoft Dynamics 365 CRM initiatives, driving business change, improving customer-facing services, and managing stakeholders across large and complex organisations. This is an exciting opportunity to play … timelines, budgets, and quality standards. Essential Experience Proven Project Manager with 5+ years' experience delivering complex transformation programmes. Strong experience delivering Microsoft Dynamics 365 CRM projects. Experience within Housing Associations, Local Authority Housing, or Social Housing organisations. Experience integrating Dynamics 365 with Housing Management Systems such as: NEC Housing (Northgate ...

platforms will be considered. Customer Data & Retail Context Experience within retail or e-commerce would be advantageous, particularly exposure to customer data environments, MarTech, CRM or digital customer journeys. Experience with any of the following would also be beneficial: Customer 360 Customer Data Platforms Identity resolution Reverse ETL MarTech/… CRM integrations Data monetisation Analytics enablement High-throughput or low-latency data systems Customer data governance and privacy These areas are not essential , provided you have strong core Data Engineering and software engineering experience. The Team You will join an established Customer Data engineering squad of around eight engineers, working ...

ensure alignment and optimize sales efforts. Regularly analyze sales performance data and market trends to make informed decisions and adjust strategies as needed. Customer Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise customers and stakeholders. Act as a trusted advisor to our customers, understanding their business … sales revenue and manage the sales pipeline to ensure consistent performance. Report on sales performance, market trends, and competitive landscape to senior leadership. Utilize CRM tools and data analytics to drive sales productivity and optimize sales processes. You will be a great fit if: Experience: Proven sales leadership experience, with ...

sales efforts. Develop prospect call preparation intelligence including company background research and other pertinent lead information. Identify customer buying trends. Enter, update, and maintain CRM information on leads, prospects, and opportunities. Use and improve digital sales reports. Maintain market knowledge including competitive products, pricing, and policies. Maintain data quality … competency in prospecting, lead qualification, and lead closing. Knowledge in carrying/exceeding quotas. Excellent written and verbal communication skills. Ability to use a CRM system and update details on calls and next steps. Ability to use social media platforms. Ability to analyze and interpret data. Honed listening and note ...

collaboration and continuous improvement Work with global stakeholders across multiple time zones Requirements Proven Project Manager or Delivery Manager experience Background delivering digital, marketing, CRM or customer experience projects Strong stakeholder management within large organisations or agencies Experience managing multiple concurrent workstreams Knowledge of Jira, Asana, Wrike, Trello or similar … tools Excellent communication and organisational skills Nice to Have Agency or creative delivery experience Global brand experience Lifecycle marketing, CRM or campaign delivery exposure Ecommerce or website delivery experience ...