1,501 to 1,525 of 1,910 CRM Jobs in London

issues, ensuring timely resolution and high customer satisfaction. Maintain a strong focus on service excellence and long-term retention. Planning, Reporting & Governance Maintain accurate CRM records, pipeline tracking, and account documentation. Provide regular reporting and updates on account performance, risks, and opportunities. Monitor competitor activity, pricing trends, and market developments … managing proposals, contracts, and negotiations. Excellent communication, presentation, and stakeholder management skills. Organised and structured, with strong pipeline and account planning capability. Experience using CRM systems such as Salesforce. Self-motivated, resilient, and comfortable operating in a fast-paced, evolving environment. Why Planet: Planet is an equal opportunity employer where ...

lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolioRequirements2+ years client management experience in SaaS – background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Strong foundational technical understanding and literacy. Proven … proficiency with CRM platforms and in-depth experience interpreting and analysing key metrics. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritise, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral ...

seeks a senior business systems and data professional to partner with departments, assess workflows, configure systems, and deliver a costed improvement roadmap across SAP, CRM and M365. You will lead the CRM project, improve data structures, and deliver AI-enabled automations with governance. The role requires 5–10 years ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionWhy this role is important to us Our CRM team plays an important role in helping customers better manage their financial wellbeing. Using customer insight, data and creativity, you will deliver engaging and relevant … customer value. This is a hybrid role reporting into our Senior Customer Marketing Manager. Work that matters – What you'll do Develop and deliver CRM campaigns across email, SMS, push notifications and direct mail. Create compelling customer journeys and messaging that deliver a consistent experience across channels. Manage campaigns ...

going through scale-up phase, backed by one of the biggest names in the Banking world. They are looking for a MS Dynamics 365 CRM Product Owner who will be responsible for the full integration, maintenance and process for the Onboarding and In-Life team. KEY REQUIREMENTSExperience working with Agile … Lean or continuous delivery approaches and best practice. Strong experience as a Product Owner with a focus on MS Dynamics CRM, and/or Adobe Marketing .Excellent technical acumen with the ability to communicate effectively with developers and the wider leadership team. Proven success in delivering analysis of current systems ...

that drive better customer experiences and measurable commercial outcomes. What You'll Be Doing ✔ Designing, developing, and deploying Generative AI solutions for customer, marketing, CRM, and digital use cases ✔ Working with Large Language Models (LLMs) to build and evaluate AI-powered products and solutions ✔ Owning projects across the full data … Python programming skills ✔ Experience using GitHub and software engineering best practices ✔ Practical experience applying Generative AI and LLMs to real-world customer, marketing, digital, CRM, or commercial challenges ✔ Hands-on experience building, evaluating, and deploying Machine Learning models in production environments ✔ Proven end-to-end ownership of Data Science ...

Search Ltd is seeking a skilled IT professional to lead the delivery of Microsoft Dynamics 365 CRM/CE and Power Platform projects in a hybrid London setting. You will design, develop, and deploy enterprise-grade solutions, including Dataverse, PCF controls, and custom pages, while aligning with business goals. ...

closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints. Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance. Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs. Oversee ...

Corporate Finance business manages deal origination, pipeline tracking, client relationships and reporting. The existing wider firm’s platform will remain FRP's corporate CRM, with a two-way integration forming a critical element of the implementation. Key Responsibilities Act as the central point of coordination between all FRP stakeholders … drive adoption across the Corporate Finance business. Assist with post-go-live support, issue resolution and continuous improvement initiatives. Qualifications Proven experience delivering CRM, deal management, sales pipeline or business system implementations. Strong project management skills, including planning, stakeholder management and vendor coordination. Experience working with multiple stakeholders across business ...

right now, with the financial strength, customer base, and product depth to back it up. We're looking for a Head of Direct Marketing & CRM to own the channel end-to-end: creative, sends, logistics, offers, and reporting, but also the analytical core that makes it work, building the response … product depth to make it a top-of-funnel powerhouse, this is it. What we're looking for: Essential:7+ years across direct mail, CRM, lifecycle or performance marketing, with at least 2–3 years owning a channel or function end-to-endHands-on with data: you personally build response ...

queries to build and troubleshoot audience segmentsExperience with HTML and a scripting/templating language (e.g., AMPscript, Liquid) for email personalisationExperience designing lifecycle or CRM marketing programmes and tracking their performance against defined metricsStrong written communication skills and the ability to manage multiple concurrent campaign requests3 days a week ...

Senior Customer Lifecycle ManagerLocation: Central London | Hybrid, 3 days a week Salary: 80,000 to 95,000 base plus benefitsAre you the kind of CRM leader who is equally comfortable shaping the big picture and getting into the detail? Someone who can lead the thinking behind new customer journeys … automations, particularly around product launches, market expansion, personalisation, content and data. But also the person who, when a new AI tool, CRM platform or automation capability is introduced, quickly understands how it works, sees where it can add value and ends up showing the rest of the team ...

Boston Consulting Group GmbH is seeking an experienced Senior IT Architect focused on CRM and enterprise solutions. You will advise clients on technology strategies, define scalable CRM architectures, and lead technical engagements across CRM, ERP, data platforms, and analytics tools on client sites. You will collaborate with cross-functional teams … guide client technology groups, and contribute to future-ready CRM roadmaps while traveling to client sites as required. #J-18808-Ljbffr ...

driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company They are a leading consumer-focused organisation with a significant omnichannel presence … business and offers strong exposure to senior stakeholders and strategic initiatives. The Role As a Marketing Analyst, you will work across customer analytics, CRM, loyalty, and retail media measurement, helping the business better understand campaign effectiveness and customer behaviour. Key responsibilities include: Measuring and evaluating campaign performance across retail media ...

Head of Customer On-boarding and Services and Sales and Marketing Team Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account ...

leading international professional services firm is looking for a Senior CRM Systems Executive to support the effective use and development of its CRM and e-marketing systems. Working within the Client Data & Systems team, the role will: Administer and maintain the InterAction CRM , including access, data quality, archiving, folders … integrations. Support CRM data quality and help drive best-practice adoption across the organisation. Manage campaigns, mailings, complex searches and reporting. Act as a trusted advisor to marketing, business development teams, partners and fee earners. Deliver CRM training and create user guidance. Lead smaller projects and support wider CRM initiatives ...

CRM Solutions Architect (Dynamics 365) required by a not-for-profit organisation in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Role – CRM Solutions Architect (Dynamics 365) Location … Platform, Agile, Vendor Management Salary – £95,000 to £100,000 + benefits (30 days’ holiday, 35 hours working week, good pension) To qualify the CRM Solutions Architect (Dynamics 365) will have a demonstrable, multi-organisational, background in solutions architecture, be well versed in the Well-Architected Framework, have an excellent ...

with key customer stakeholders that position ThirdEye as a trusted partner. Align with our delivery organisation to design and present integrated solutions - bringing together CRM, data and AI (Salesforce, Databricks and Anthropic) - that connect a customer's data foundation to measurable business and AI outcomes Engage with your network … stay aligned to latest innovation & trends across CRM, data and AI, Industry dynamics and the competitive landscape to impact commercial strategy What you have done: Proven successful experience in business development, sales, or account management role within either the Salesforce, Databricks or Anthropic ecosystem. Built and nurtured long term relationships ...

managing a high volume of smaller accounts and prioritising time effectively Strong written and verbal communication skills Organised and process-driven Working knowledge of CRM and AI tools Curiosity about commodities and energy markets and willingness to learn Resilient and proactive, comfortable working autonomously in a fast-paced, high-growth … expertise in account management with a focus on retention and expansion strategies, including upselling and cross-selling within B2B SaaS environments. Proficient in utilizing CRM tools like HubSpot and applying value-selling frameworks such as MEDDPICC to drive customer success and growth. Highest-signal resume keywords Account Management Retention Strategies ...

maximize customer value and revenue growth. Represent Graphwise at customer meetings, conferences, trade shows, and industry events. Maintain accurate pipeline management, forecasting, and CRM records. Share market insights, customer feedback, and competitive intelligence to support regional growth strategies. What makes a good candidate 2-3 years of experience in sales … events, and business development activities. Right to work in the UK. Nice to have Experience selling enterprise software or AI-driven solutions. Familiarity with CRM platforms such as Salesforce or HubSpot. Experience working with channel partners or technology alliances. Exposure to knowledge graphs, semantic technologies, enterprise data, or analytics solutions. ...

over to our Business Development Managers (BDM) for closing/onboarding them as clients. Responsibilities:· Account qualification and providing optimal information within our Sales CRM System (HubSpot) for data ready engagement.· Manage data for prospective customers within the CRM (HubSpot), ensuring information is accurate, and documented.· Conduct research to identify ...

this role will define program objectives, delivery strategy, governance, success measures and the approach required to translate ambition into coordinated, measurable execution across eCommerce, CRM, data, technology and fan engagement. Operating as a senior individual contributor and subject matter expert, the role will exercise significant autonomy and judgement … outcomes. Key Responsibilities Own the end-to-end leadership and delivery of UMG’s highest-priority global D2C transformation and growth programs across eCommerce, CRM and related direct-to-fan initiatives. Translate broadly defined strategic outcomes into clear program objectives, roadmaps, operating models, success measures and integrated delivery plans. Shape ...

Internal Alignment Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation. Maintain accurate and up-to-date CRM records and pipeline tracking. Provide regular, accurate reporting and forecasting to management. Participate in team initiatives, sharing best practices and contributing to overall sales performance. … work independently while contributing to a high-performing team. Strong organisational and time management skills, with the ability to manage multiple priorities. Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook. High level of resilience, drive, and accountability in a fast-paced, growth environment. ...

process from initial enquiry through to registration. Identify opportunities to cross-sell and upsell additional programmes. Maintain accurate records and pipeline activity within the CRM system. Work closely with marketing teams to maximise lead conversion. Provide an exceptional customer experience throughout the learner journey. Contribute positively to team objectives … track record of achieving and exceeding sales targets. Experience generating new business opportunities through outbound activity. Excellent communication and relationship-building skills. Experience using CRM systems and managing sales pipelines. Highly motivated, resilient, and target driven. Strong organisational and time management skills. Desirable Experience Knowledge of IT, Digital, HR, Leadership ...

process from initial enquiry through to registration. Identify opportunities to cross-sell and upsell additional programmes. Maintain accurate records and pipeline activity within the CRM system. Work closely with marketing teams to maximise lead conversion. Provide an exceptional customer experience throughout the learner journey. Contribute positively to team objectives … track record of achieving and exceeding sales targets. Experience generating new business opportunities through outbound activity. Excellent communication and relationship-building skills. Experience using CRM systems and managing sales pipelines. Highly motivated, resilient, and target driven. Strong organisational and time management skills. Desirable Experience Knowledge of IT, Digital, HR, Leadership ...