Delivery Manager
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £500 - £550/day (umbrella)
alpha, beta, and live operational deployment. Transform Customer Access: Deliver modern customer contact models, including channel shift strategies, single front-door models, and CRM/Portal integrations. Integrate High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness … modern CCaaS platforms, AI/Conversational AI (chatbots/voicebots), and RPA integration techniques. Functional grasp of Resident Single Sign-On (SSO), Identity Management, CRM platforms, and API-led integration. 3. Governance, Standards & Data Expert knowledge of Scrum and Kanban methodologies, backlog management, and sprint cycles. Strong commitment ...