Customer Engagement Jobs in London

276 to 300 of 368 Customer Engagement Jobs in London

Program Manager

City of London, London, United Kingdom
Hybrid / WFH Options
HCLTech
ensure that the agreed deliverables in terms of time| cost and quality are met. To support business development activities to source further business from the existing client. To ensure customer engagement/satisfaction and referenceability. To guide, manage, develop and engage the team To anchor process improvement/compliance and other organizational initiatives Lead end-to-end program More ❯
Posted:

Program Manager

London Area, United Kingdom
Hybrid / WFH Options
HCLTech
ensure that the agreed deliverables in terms of time| cost and quality are met. To support business development activities to source further business from the existing client. To ensure customer engagement/satisfaction and referenceability. To guide, manage, develop and engage the team To anchor process improvement/compliance and other organizational initiatives Lead end-to-end program More ❯
Posted:

Senior/Lead Product Manager at $150m Funded Social-Good eCommerce Scale-up

London, United Kingdom
Grey Matter Recruitment
a very interesting, diverse role. With an eye for design, you will make your own ideas come to life. Desired Skills & Experience Extensive Product Management experience for a B2C customer-engagement product. Solid foundation in eCommerce. Autonomous and driven. If you feel you have the relevant experience please reply to this advert or email your CV to Not More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Brand Marketing

London, United Kingdom
Airwallex
the future. If you're ready to do the most ambitious work of your career, join us. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data … functionally with design, content, performance, product marketing, and external partners. This role can be based in Singapore, or London. Responsibilities: Build and execute brand strategy across markets, products, and customer segments - ensuring alignment with business priorities and market dynamics. Lead integrated brand campaigns, from concept to delivery - working with creative, content, and media teams to bring ideas to life More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

eCommerce Manager - Fanatics Collectibles

London, United Kingdom
Chartered Institute of Procurement and Supply (CIPS)
brand visibility, and ROI. Direct-to-Consumer () Liaise with operations, merchandising, product, and other cross-functional teams to ensure smooth operations and timely releases. Drive improvements to user experience, customer engagement, and conversion rates through data analysis and creative initiatives. New Customer Development Identify and onboard new 3P customers, managing the full cycle from contract negotiation to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SaaS Account Executive - UK

London, United Kingdom
Mollie
solutions in among others the Hotel & Booking, Ticketing and Food Order verticals. Team You'll work closely with the local and central teams and functions. Part of our global Customer Engagement craft, you'll report to the Lead Technology Partnerships, Bart Hendriksz. What you will be doing Scan the market in the United Kingdom for potential partnerships opportunities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Marketing Architecture - Docklands London

London
Nexus Jobs Limited
this information using the various CRM tools available. The following are some more points regarding this exciting new position: · Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing · In-depth experience of integration of components to deliver digital marketing solutions, including consumer More ❯
Employment Type: Permanent
Posted:

SaaS Account Executive - UK London Commerce

London, United Kingdom
Hybrid / WFH Options
Mollie
solutions in among others the Hotel & Booking, Ticketing and Food Order verticals. Team You'll work closely with the local and central teams and functions. Part of our global Customer Engagement craft, you'll report to the Lead Technology Partnerships, Bart Hendriksz. What you will be doing Scan the market in the United Kingdom for potential partnerships opportunities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Science Lead

London, United Kingdom
Hybrid / WFH Options
Publicis Groupe
businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud to work with some of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Freelance Senior Paid Media Strategist / Specialist

London, United Kingdom
Hybrid / WFH Options
Warm Street
and setting KPIs and budget recommendations based on the client brief. DAY-TO-DAY RESPONSIBILITIES What you'll do: You'll use data to join the dots between content, customer engagement and brand performance, compiling data from multiple sources You will deeply understand native platform reporting functionality, alongside Sprinklr & Sprout Perform daily account management of multiple paid media More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Makeup Manager - White City

London, United Kingdom
Sephora USA, Inc
while also ensuring operational excellence and delivering expert makeup services. This position requires a combination of leadership, strategic vision, and in-depth product knowledge to drive both team and customer success. Key Responsibilities • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction. • Provide continuous training and development opportunities … to enhance makeup skills, selling techniques, customer service, and product knowledge. • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member's growth. • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service. • Support senior store management in managing employee relations (ER) issues … performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience. • Deliver expert makeup consultations, personalised product recommendations, and makeup services to ensure each customer feels valued and empowered. • Proactively engage with customers to build long-lasting relationships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Strategic Account Manager

London, United Kingdom
Hybrid / WFH Options
black.ai
We are excited to announce a newly created opportunity to join our Customer Team as our Strategic Account Manager . As our Strategic Account Manager , you will work along-side high-achieving US & UK Brand Champions (our version of CSMs), driving the retention and growth of our local customer base. Operating within our fastest growing markets, you will … nurturing strong relationships with key decision-makers, identifying opportunities for upselling or cross-selling in addition to a focus on renewals and driving long term partnerships that align with customer objectives. The role will see you implementing commercial processes within our scaling SaaS business whilst steering the full utilization of our brand tracking platform. This includes identifying high-potential … term mutual growth and success. Beyond the platform itself, Tracksuit fosters a vibrant community for brand marketers and ambitious leaders of growth brands. This role is central to ensuring customer growth by nurturing relationships and delivering exceptional customer engagement. Why Tracksuit? As one of Australasia's fastest-growing startups, we have assembled a world-class team comprising kind More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director of Solutions Engineering

London, United Kingdom
hyperexponential
customers. Collaborating with sales counterparts, the team strategically guides customers toward commercial partnerships while addressing complex technical challenges. Your Impact The impact now expected from this hire spans strategic customer enablement, internal stakeholder influence, and leadership succession, requiring a recalibration of both level and budget. You'll bring strategic vision and operational excellence to drive our Global Solutions Engineering … decisions autonomously Advocate effectively for the team's needs and wider team strategy at leadership level Create scalable development plans for team members to ensure readiness for high-stakes customer engagements Strategic Influence Go "toe to toe" with directors across revenue function and senior external stakeholders Partner with sales leadership to align Solutions Engineering strategy with regional and global … value Address high-stakes technical RFPs, RFIs, and due diligence requests with precision Serve as the ultimate subject matter expert in industry challenges and articulate hx Renew's ROI Customer Success & Innovation Partner with strategic customers to align technical solutions with their business objectives Drive innovation in the creation of reusable demo assets, code libraries and technical collateral Develop More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Marketing Director

London, United Kingdom
Fireblocks
increase pipeline, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions tailored to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Use customer insights, competitive trends, and close collaboration with Product teams to influence innovation. Enable Global Sales Teams: Create region- and persona-specific content and enablement strategies. Create Best-in-Class … and educate the market. Lead Product Launches: Develop impactful strategies for bringing new products and capabilities to market. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for ongoing market impact. What You'll Bring 10+ years of Product Marketing experience, preferably in fintech … buyer ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a proven track record of results through innovative strategies and flawless execution. Cross-Functional Influence: Ability to align Product, Sales, and Customer Success teams for GTM excellence. Content Development: Strong writing, storytelling, and content creation skills. Analytical Mindset: Ability to define success metrics and turn data into actionable insights. Passion for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solution Architect - DevSecOps

London, United Kingdom
Computacenter AG & Co. oHG
for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Marketing Manager

London, United Kingdom
P2P
growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility : Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset : Ability to define success metrics and translate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Marketing Director

London, United Kingdom
P2P
growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 10+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence: Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development: Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset: Ability to define success metrics and translate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Engineer

City of London, London, United Kingdom
Ultralytics
YOLO, Python, OpenCV, and model behavior. Supporting pre-sales efforts by participating in technical discovery calls and helping shape proposals and SLAs. Serving as a key technical advisor during customer engagements, ensuring successful integration and continued satisfaction. Interfacing with Sales, Marketing, Engineering, and Product teams to advocate for customer needs and influence roadmap priorities. Acting as a strategic … technical advisor to clients, shaping computer vision solutions that drive tangible business outcomes. Representing Ultralytics at conferences, webinars, and customer events while contributing to technical blog posts and educational materials. Your strategic vision and technical expertise will be essential in supporting Ultralytics' mission of delivering top-tier machine learning tools and models like YOLO11 to the community. 🛠️ Skills and More ❯
Posted:

Solutions Engineer

London Area, United Kingdom
Ultralytics
YOLO, Python, OpenCV, and model behavior. Supporting pre-sales efforts by participating in technical discovery calls and helping shape proposals and SLAs. Serving as a key technical advisor during customer engagements, ensuring successful integration and continued satisfaction. Interfacing with Sales, Marketing, Engineering, and Product teams to advocate for customer needs and influence roadmap priorities. Acting as a strategic … technical advisor to clients, shaping computer vision solutions that drive tangible business outcomes. Representing Ultralytics at conferences, webinars, and customer events while contributing to technical blog posts and educational materials. Your strategic vision and technical expertise will be essential in supporting Ultralytics' mission of delivering top-tier machine learning tools and models like YOLO11 to the community. 🛠️ Skills and More ❯
Posted:

Network Architect - LAN/WLAN, and cloud platforms.

East London, London, United Kingdom
Hybrid / WFH Options
83zero Limited
solution strategy. Driving full solution design and pre-sales support across security services, connectivity, and cloud integrations. Acting as a technical lead for bids, tenders (RFI/RFP), and customer engagements. Building and owning ecosystems of multi-technology solutions, working alongside Subject Matter Experts. Engaging early in the sales lifecycle to influence outcomes through innovation and thought leadership. Creating … Looking For: A proven track record in IT or Telecoms, with significant pre-sales and solution design experience. Ability to confidently consult across diverse verticals and tailor solutions to customer needs. Strong background in technologies including: Network: VPLS, MPLS, BGP, VRRP, SD-WAN, IP Routing Security: Layer 7 firewalls, SIEM, SASE Cloud: Public/Private Cloud architecture, Cloud-hosted More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Startup Partner Manager Hybrid - New York City, San Francisco

London, United Kingdom
Hybrid / WFH Options
vercel.com
have the resources they need to build quickly and effectively using Vercel. Contribute to the development of programs and strategic initiatives focused on startup customers, in partnership with sales & customer success engineering, marketing, communications, business operations, finance, product management, and engineering. Maintain and expand a pipeline of high-quality startup leads, actively tracking performance and impact of partnership initiatives. … You: 3+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives. Experience leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Proven track record of building and scaling partnerships with VCs, accelerators, or early-stage companies. Ability to build and maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GTM Application Administrator

London, United Kingdom
Hybrid / WFH Options
BlueSnap, Inc
We're growing and looking to hire a GTM Applications Administrator who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. The GTM Applications Administrator will support ongoing management, configuration, and optimization of all business applications used within the GTM teams including, sales marketing, and customer engagement. This individual will work closely with cross More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager, Cloud Economics EMEA, Cloud Economics EMEA

London, United Kingdom
Amazon
Business and IT leaders, C-level executives, and influencers at all levels. Your responsibilities will include driving ROI/economic related business development activities with sales teams on strategic customer engagements. You will serve as an expert resource on financial modelling of IT applications and infrastructures. In appropriate cases, you will bring in other AWS resources to help customers … internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: "What value can I expect to achieve by using AWS?" Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Retention Manager - leading business intelligence platform (renewals team)

London, United Kingdom
Media IQ Recruitment Ltd
Clients may include Coca-Cola, Tesco, JPMorgan, and GlaxoSmithKline. You should be a consultative sales professional with strong relationship-building skills and experience in account growth through networking and customer engagement. This is a friendly, dynamic sales environment with a strong team spirit. The department is experiencing rapid revenue growth, leading to expansion of the sales team. Requirements for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Success Manager, EMEA Remote - Germany, Netherlands, United Kingdom

London, United Kingdom
Hybrid / WFH Options
vercel.com
our story: You can just ship things. About the Role: To further our commitment to providing an exceptional experience to our Enterprise customers, Vercel is looking to add another Customer Success Manager (CSM) to our fast-growing Customer Success team. The Customer Success Manager will own a portfolio of customer accounts and drive greater business value … for them by bringing Vercel's best ideas, innovations, and capabilities to those customers. The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle, including detailed customer onboarding, the setting and measuring of success criteria, issue resolution and escalation, identifying and generating expansion opportunities, and management of the customer renewal. The role … specific details, please connect with our recruiting team. What You Will Do: Manage a portfolio of Enterprise customers. Be a trusted product advisor by aligning Vercel solutions with the customer's business strategy. Drive incremental value by leading the customer through training and adoption of Vercel's best practices. Continuously deliver Positive Business Outcomes by guiding the customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Engagement
London
10th Percentile
£36,250
25th Percentile
£41,125
Median
£65,000
75th Percentile
£85,625
90th Percentile
£97,125