376 to 400 of 758 Customer Engagement Jobs in London

developing conversation-based, multimodal shopping experiences, utilizing data analysis, statistical modeling, machine learning (ML) technologies, and experimentation to drive product decisions and optimize customer experiences. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs … improving multimodal conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graphs, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. You will collaborate with scientists, engineers, and product partners locally ...

depending on your experience Do you enjoy turning marketing strategy into clean, scalable systems? Are you confident owning and optimising HubSpot across the full customer journey? Our Marketing team plays a key role in supporting InfoTrack's growth by delivering effective campaigns, improving customer engagement and creating … stronger alignment across the Marketing, Sales and Customer Success teams. We're looking for a data-driven HubSpot Specialist to take ownership of the day-to-day administration, optimisation and continual improvement of our HubSpot CRM and digital marketing systems. About InfoTrack InfoTrack is a market-leading provider ...

pivotal stage of growth. Operating globally and serving millions of customers, the company is investing heavily in the evolution of its creative, digital and customer experience capabilities. They're looking for a Senior Digital Designer who sees design as more than a collection of individual assets. This role sits … design foundations that allow an entire team to move faster and smarter. Working closely with teams across growth, retention and product, you'll shape customer-facing campaigns spanning email, social and digital experiences, all the while embedding new ways of working that leverage AI, automation and scalable design systems. ...

shared. Lead nurture • Develop, launch and manage best-in-class automated lead nurture campaigns ensuring that new data is onboarded effectively. • Create an automated customer engagement engine that provides ‘always on’ nurturing that helps accelerate conversion campaigns. • Create a process to ensure seamless handover of nurtured leads … campaign team to promote specific products. Measurement & data-driven actions • Measure, analyse and report on growth metrics like traffic growth, impressions, CPL, audience growth, engagement rates, conversion rates, CAC. • Optimise the performance of demand generation campaigns and idenity any key trends that can drive growth. • Drive CRO initiatives across ...

businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.What you'll DoThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance ...

role in helping commercial and marketing teams understand campaign effectiveness, shape measurement strategies, and drive data-led decision making across a diverse range of customer channels. The Company They are a leading consumer-focused organisation with a significant digital and physical presence. Operating at scale, they invest heavily … data and analytics to improve customer engagement, campaign performance, and commercial outcomes. Their collaborative environment brings together analytics, marketing, and commercial teams to deliver measurable business impact. This contract offers the chance to influence high-profile retail media activity within a complex, data-rich environment. The Role ...

clients and ourselves.What you’ll work on:Overall commercial accountability for a projectResource management responsibility across a portfolio of projectsWorking within the Service Delivery customer engagement process and driving continuous improvementManaging finances, planning, risk and client stakeholders and relationshipsProactively managing and communicating with clients to ensure a high … level of customer satisfactionCollaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customersWhat you may have:Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability to deliver successful ...

experienced Public Relations and Media Communications professional to lead VOIS’ external marketing communications and earned media strategy. Based in London and reporting to the Customer Communications Lead, this role will drive awareness, credibility and commercial reputation among prospects and customers through strategic media engagement, thought leadership, compelling content … delivery of the annual earned media programme, maintaining a consistent cadence of proactive media activity throughout the year.Identify, develop and drive newsworthy content, announcements, customer stories and thought leadership opportunities that enhance VOIS’ visibility and credibility with customers.Create and commission thought leadership content for customer audiences, including opinion ...

essential to help customers master the capabilities available, build confidence in the models, and fully realize the value of their investment. Your responsibilities Customer communication & relationship Be accountable to your customer of any activity and delivery related to our Revenue Management and Dynamic Pricing business. Communicate comprehensively … your customer on how to adopt our Revenue Management and Dynamic capabilities, especially when they rely on sophisticated business concepts. Adapt your communication depending on your audience, people in daily business operations, management, business-oriented, technical-oriented, operations research-oriented, different cultural backgrounds. Be a problem solver, anticipate ...

improvement, and implement AI-powered solutions that increase efficiency and productivity. Acting as the link between legal professionals and technology, you'll collaborate with Customer Success and Account Management teams to deliver practical, measurable outcomes. You will engage with senior stakeholders—including Partners, General Counsel, Legal Operations, Innovation, Knowledge … analyse current legal workflows, identify challenges, and uncover opportunities for AI-driven improvements. Design, configure, and implement AI-enabled workflows that align with each customer's operational and business goals. Deliver onboarding, training, and adoption programs tailored to different legal teams and practice areas. Partner with Customer Success ...

solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. Unlike larger consultancies … wheel. In this role you’ll be directly responsible for client satisfaction, uptake of their services, and the chance to grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs ...

adoption across the community. Responsibilities Develop deep understanding of payment schemes and end‐to‐end payment journeys to articulate how scheme capabilities improve customer experience, operational efficiency, and predictability. Drive rollout of new or enhanced scheme capabilities by supporting banks and vendors through positioning, guidance, and adoption plans. Engage … Marketing, Economics, Management, Engineering, Science, or Technology (Master’s degree preferred). 10+ years of professional experience across payments, scheme management, product roles, customer engagement, or service rollout. Strong experience in payments and deep understanding of cross‐border payment processes and operating models. Knowledge of payment schemes ...

development model and work directly with customers to solve high-value problems? Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision? About the Business At ICIS, our mission is to optimize the world's resources. We help … learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

Financial Services. This role will partner with senior stakeholders to drive business transformation, shape innovative client technology solutions, and support strategic initiatives across client engagement platforms. Key ResponsibilitiesPartner with Product Leads and senior business stakeholders across multiple business domains.Lead requirements gathering, business process analysis, and solution design for complex … delivery roadmaps.Drive proof-of-concept and proof-of-value initiatives to support business cases and investment decisions.Support Salesforce and data integration programmes, enabling seamless customer journeys and enhanced business insight.Identify and leverage AI-enabled opportunities to improve productivity, decision-making, and client engagement.Produce high-quality business requirements, process models ...

product development and product analytics.You’ll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work … deliver sustainable value.Your impactDrive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel ...

product development and product analytics. You'll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Your impact Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

product development and product analytics. You'll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Your impact Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your … deliver sustainable value.Key ResponsibilitiesDrive promotions & pricing strategy:Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling.Build deep insight into marketing campaign and conversion funnel performance ...

solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Key Responsibilities Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

Enterprise CS/Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands‐on account management, coaching your team to deliver world‐class customer experiences, retain and grow Enterprise accounts … Managers. Drive team performance to achieve renewal, retention, and expansion targets. Guide your team in developing and executing account plans that promote long‐term customer success and revenue growth. Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability. Work cross‐functionally with ...

test operations. What you'll do: Drive the planning, execution, and delivery of complex programsCollaborate with cross-functional teams, including engineering, product management, and customer engagement, to define test scope, objectives, and deliverablesDevelop detailed project plans, including timelines, milestones, and resource allocation, ensuring adherence to budget and scheduleMonitor … culture of innovation, collaboration, and excellence within the program management teamReinforce the company's reputation for technical excellence and ability to deliver through expert engagement and disciplined execution Required qualifications: Degree with 8 - 10 years of experience in delivering programs You have a track record of driving results ...

excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company. You are a brand ambassador that will be proactive, motivated, organized … make outbound callsEngage with destination marketing organizations and other trade groups to win customersTravel: 30-50%Consultatively position our distribution platform and value propositionModify customer engagement to overcome objections and identify solutions to roadblocksAchieve and exceed communicated targetsCollaborate with sales operations, supplier support, and account management teams ...

2026Req #23475Job descriptionConnect to your IndustryDeloitte Digital seeks a highly skilled Salesforce Data Cloud and AgentForce Solution Consultant to build and deploy cutting-edge customer service solutions. You will architect and implement integrated solutions leveraging the power of Salesforce Data Cloud to enhance AgentForce functionality. Your expertise in data … Cloud architecture and data models.Learn to design and integrate Agentforce-powered AI capabilities into Salesforce Data Cloud and Marketing Cloud solutions to enhance automation, customer engagement, and operational efficiency.Support the development and optimisation of Generative AI workflows for tasks such as personalised content creation, summarisation, and insight generation ...