551 to 575 of 760 Customer Engagement Jobs in London

integrations across the ServiceNow platform. This role is critical to enabling seamless communication between ServiceNow and key ecosystem platforms, with a strong focus on customer engagement, workflow automation, and operational resilience. The successful candidate will be delivering integrations across the listed below, however you don't have ...

precedents, legal updates and commentary. Monitor legal, regulatory and market developments relevant to subscribers. Collaborate with legal specialists, knowledge lawyers and editorial teams. Support customer engagement by responding to content-related queries. Contribute to the ongoing development and enhancement of the knowledge platform. Work alongside product and development ...

value realization for our Connected Operations Cloud. You’ll manage deployments, run workshops, and coordinate cross-functionally with Sales, Support, and Product across multiple customer engagements. The role requires travel up to 30%, and fluency in English and German, with a bias for action in a fast-growing tech ...

seeking a Senior ProServe Account Executive for the Media & Entertainment practice in the UKI Professional Services team. You will drive new and existing customer engagements in transformative data, AI strategy, migrations, and modernization projects, building trust and closing SOWs. You will pair with ProServe Cloud Architects and Delivery Consultants ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

teams, account managers, and broader specialist SA communities to shape and execute long-term technical strategies- Engage at senior technical and executive levels within customer organisations, translating complex technical concepts into business-aligned recommendations- Develop reference architectures, best practice guidance, and reusable assets that address common patterns and challenges … management, and cloud modernisation for financial services- Partner with global specialist SA peers, service teams, and product groups to influence roadmap priorities based on customer needs- Stay current on emerging trends in data analytics, AI/ML, and financial services technology, and feed insights back into customer engagements ...

teams, account managers, and broader specialist SA communities to shape and execute long-term technical strategies Engage at senior technical and executive levels within customer organisations, translating complex technical concepts into business-aligned recommendations Develop reference architectures, best practice guidance, and reusable assets that address common patterns and challenges … management, and cloud modernisation for financial services Partner with global specialist SA peers, service teams, and product groups to influence roadmap priorities based on customer needs Stay current on emerging trends in data analytics, AI/ML, and financial services technology, and feed insights back into customer engagements ...

market growth in the legal product family. You will act as the industry expert, providing insights and strategies to support sales teams and develop customer-facing materials. The ideal candidate will have over 15 years of experience in sales and a strong grasp of AI software products, contributing … strategic planning and customer engagement in a hybrid working environment. #J-18808-Ljbffr ...

About Remarkable We are Remarkable – a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce ...

Experimentation Jobs is looking for a Principal Product Manager – Customer Activation to lead crucial projects at Wise. This role involves managing the AI Assistant's evolution and activation strategy, ensuring a seamless user experience across platforms. You will drive innovative solutions and scalable systems, impacting customer engagement ...

issues, and work closely with Product and Content teams to resolve user queries. This role requires a deep understanding of both technical systems and customer-facing communication, with a focus on delivering excellent customer service while solving high-impact issues. Your responsibilities will include:Technical Support Provide advanced …/or law.Use a variety of tools and logs to investigate and resolve issues quickly, ensuring a fast resolution to the user.Customer Engagement Act as a point of escalation for Tier 2 support staff, handling critical customer issues that require advanced technical expertise.Maintain high customer satisfaction ...

technology, processes, and people. You will work closely with executive stakeholders to define strategic direction whilst ensuring successful delivery through effective programme governance, stakeholder engagement, communications, training, and behavioural change activities. From auditing and optimising existing deployments to designing and implementing scalable compliance architectures, you will provide strategic, programme … improve data governance, compliance, information protection and risk management capabilities. Managing project delivery activities across multiple workstreams, ensuring delivery milestones, risks, dependencies and customer objectives are effectively managed. Designing and delivering Microsoft Purview adoption programmes to support successful user engagement, behavioural change and long-term business value realisation. ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … scalable solutions. Govern the effective use of Power Platform and develop Microsoft platform capability across the wider applications team. Manage D365 delivery partners and engagement with Microsoft, translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics ...

Forward Deployed Engineering (FDE) teams, serving as the hands-on security builder who ensures every line of code, every architecture decision, and every customer delivery meets AWS's security bar. This isn't a strategy role — it's a builder role. You'll be in the code … bleeding edge of what's possible.Why This Role MattersIn the GenAI Innovation Center, our Forward Deployed Engineers are on the front lines of customer delivery — building, prototyping, and shipping GenAI solutions at speed. Security excellence at this layer can't be bolted on after the fact. ...

engineering questions, since customers routinely expect both in the same conversation. Governance fluency: able to represent data quality, security, and trust topics credibly in customer conversations, while governance strategy and roadmap ownership sit with a dedicated specialist role. Practical understanding of how AI workloads — LLMs, RAG, agentic AI — consume … from AI interest to AI impact. This role is grounded in data engineering, with ideal candidates bringing deep hands-on data platform expertise into customer conversations and translating that technical dept into business clarity and confident decision-making. This role makes the engineering path from data foundation ...

Experience Cloud Experience integrating Salesforce with external platforms using REST APIs Skilled in Salesforce data modelling, security, automation and governance Experience supporting B2C customer engagement, rewards and loyalty programmes If this Salesforce Developer role sounds like a good fit and you’d like to know more, please apply ...

Leader for Forward Deployed Engineering to scale enterprise AI deployments with Claude. You will hire and mentor a high-performing team, set standards for customer engagements, and build repeatable playbooks to drive measurable impact. You’ll collaborate with Sales, Product, and Engineering to translate field insights into product direction ...

standards, while ensuring high-quality, production-ready solutions through close technical work when needed. You’ll collaborate across Sales, Product, and Engineering to shape customer engagements, define playbooks, and translate field insights into product improvements. #J-18808-Ljbffr ...

operates at the intersection of product strategy, pricing, and investment prioritization. Strategic Engagements, the function this role sits within, owns Snowflake's most consequential customer pursuits, partnerships, and M&A engagements. We bring financial, product, market, and pricing depth to the deals that determine quarters, set commercial precedent … shape Snowflake's largest customer relationships.About the RoleWe are hiring an International Strategic Engagements Deal Lead to own the commercial structuring and execution of Snowflake's most consequential customer engagements outside North America. You will be the in-region point person for Strategic Engagements across EMEA, APAC ...

ensure customers receive a seamless implementation experience. Alongside requirements gathering and solution design, you'll also support user acceptance testing, onboarding and ongoing customer engagement. This role would suit someone who enjoys working closely with customers, solving business problems and delivering technology solutions that make a real impact. … Responsibilities: Business Analysis & Requirements Gathering Work closely with customers to understand, capture and document business requirements Translate customer needs into clear functional specifications and user stories Design scalable platform solutions and obtain stakeholder sign-off throughout the delivery process Project Delivery & Customer Success Support the successful delivery ...

whilst helping define its longer-term digital growth strategy. This is a broad role that blends hands-on ecommerce trading with digital marketing and customer acquisition . One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion the next … driving revenue, margin and profitable online growth. Lead the day-to-day digital trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying and Merchandising ...

analytics.The Solutions Architect (EDW Migrations) executes on Databricks’ strategic product lines to develop, establish and drive product adoption and product market fit to grow customer adoption across EMEA. By working with leadership, product and direct account teams, you will jointly engage customers, foster the necessary relationships and position … that enable field teams and partners to execute migrations.Build and Integrate Assessment Tooling: Helpmaintain, enhance, and direct the development of automated assessment tools from customer engagements.Drive Tier-3 Technical Championship: Act as the ultimate technical escalation point for highly complex, strategic, or stalled migrations in must-win accounts across ...

Solutions Architect (EDW Migrations) executes on the company’ strategic product lines to develop, establish and drive product adoption and product market fit to grow customer adoption across EMEA. By working with leadership, product and direct account teams, you will jointly engage customers, foster the necessary relationships and position … enable field teams and partners to execute migrations. Build and Integrate Assessment Tooling: Helpmaintain, enhance, and direct the development of automated assessment tools from customer engagements. Drive Tier-3 Technical Championship: Act as the ultimate technical escalation point for highly complex, strategic, or stalled migrations in must-win accounts ...

multi-million-dollar cloud and AI transformations across EMEA. Amazon Web Services (AWS) is seeking a world-class sales professional to lead our global customer and partner relationship with a strategic Energy customer — someone who thrives at the intersection of business strategy, technology, and executive influence.As a Global … Account Manager (GAM), you will partner with our customer to build strategic relationships, articulate a clear vision, and generate measurable business value. You will own and develop specific business segments within our customer, driving growth and enhancing satisfaction across multiple geographies.You will work alongside a high-performing team ...

Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer … impact, innovative business deals? Can you take complex scenarios and simplify them down to the essentials while building consensus across broad stakeholder groups Strategic Customer Engagements (SCE) is seeking a s Deal Lead to drive engagement and lead the various critical phases of the Deal Cycle (Strategy, Structuring ...