151 to 175 of 798 Customer Service Jobs in London

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‐edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless … opportunity to join a hyper‐growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity ...

will troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve … incidents, and client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

Cognizant is looking for a Senior Power Platform/Dynamics 365 Developer to build secure, scalable enterprise applications using Power Platform, Dataverse, Dynamics 365 Customer Service and Azure. You will take solutions from technical design through to production, creating Model-Driven Apps, PCF controls, Custom Pages, automations … TypeScript and JavaScript. Develop Dynamics Plugins, Custom APIs and Custom Actions with C#/.NET. Create automations with Power Automate and use Dynamics 365 Customer Service capabilities including queues, SLAs, routing and assignment. Integrate Power Platform with REST APIs, SharePoint Online and Azure services. Support ALM, CI/ ...

Development Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms Decide where to use AI, deterministic rules or human review based on the accuracy and risk required Build headless … questions, challenge an assumption or recommend a simpler solution Helpful Experience Experience with NetSuite, Shopify, Kustomer or other ERP, ecommerce, CRM or customer service systems Experience in retail, beauty, consumer goods, ecommerce or marketplace businesses Experience developing dashboards or working with data warehouses Familiarity with Git, cloud platforms ...

Every day, millions of passengers rely on technology delivered by SITA, often without ever knowing we're there. At Heathrow Airport, our Radio & Cellular Service Operations team supports one of the UK's largest and most complex operational communications environments. Our services underpin airport operations, emergency response, engineering teams … technical issues while helping shape the future direction of operational communications at Heathrow. This role combines advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient, supportable ...

ongoing processes. Ultimately, its about partnering with a solutions provider whos prepared to support you at every level. CIS Innovative Solutions is the managed service division of CIS Security. As Security Systems Manager, you will be responsible for managing the end-to-end lifecycle of electronic security systems across … your portfolio, including planned preventative maintenance, installation projects, system upgrades and continuous improvement, with a strong emphasis on customer experience, operational delivery, commercial performance and enterprise-level security solutions. This role is hybrid, with visits to client sites across England and meetings at CIS Head Office or London offices ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such …/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting other Delivery leads within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services ...

ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve ...

install and maintain photobooths. Check equipment is working correctly and meets company standards. Troubleshoot technical issues and carry out basic maintenance. Provide excellent customer service during installations and support visits. Work independently and as part of a small, supportive team. Represent Snaparazzi professionally while on the road … customer sites. We’re looking for someone who: Has a clean, full driving licence. Is comfortable working flexible hours, including overnight stays. Enjoys practical, hands-on work and problem-solving. Is confident working independently when needed. Works well as part of a team. Has a positive attitude and willingness ...

launching smart tariffs and creating renewable generation at scale, we’re solving some of the most complex challenges in energy with speed, creativity and customer obsession. We’re also enabling our global businesses to reach the full capability of what we’ve achieved in the UK, taking the learnings … ability to look after our customers, whilst furthering the transition to Net Zero. To achieve this we must deliver market leading green products, outstanding customer service and competitive pricing. Businesses have a fundamental role to play in grid decarbonisation, which OEB can support them to unlock. Our local ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

first-class patient experience from referral through to clinical treatment. As part of our Appointment Centre, you will be responsible for providing exceptional customer service to patients , ensuring appointments and referrals are managed efficiently and in line with national NHS waiting-time targets. This is a fast-paced … duties of the job The department works in line with several government targets on patient waiting times. You will be responsible for delivering excellent customer service to patients. You will need to be able to work in a calm, logical and methodical way, whilst multitasking despite frequent interruptions ...

Starling, to continue changing banking for good. We’re seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana The team The Customer ...

going on when they are away. Arlo Europe is present in 49+ Countries and its expansion is continuing rapidly. Responsibilities Lead end-to-end customer journey design to drive engagement and sales for our ecommerce website Arlo.com, working collaboratively with Marketing Lead website customer journey design alongside publishing … design content directly to site Collaborate with the Development Team on Digital projects, propose customer journeys that deliver these projects and help transition your designs into development requests Support the Ecommerce Product Owner on UAT for development releases, checking all change requests and new UX projects are inline with ...

clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. We are seeking an experienced and motivated Support Analyst/Customer Service Analyst for one of our key clients projects for data analysis and support. You will be fluent French speaking and both written … performing repetitive tasks Adaptable and able to learn new projects and processes Good judgment and decision making capability Team player Educational background: Graduate ideally Customer service background (Communications team), but not necessary At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation ...

Clinic Coordinator - Walthamstow Specsavers So, you're an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you'd be a great fit here. As a Clinic Coordinator in Specsavers, you don't need to have previous admin experience … just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores. We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach ...