model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit-as-a-Service (DaaS), Embedded Banking, real-timeClearing, Payments, and Settlement, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with … SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of compassion, ownership, and curiosity, the bank strives for excellence in all it does. Key responsibilities will include: Providing day to day 1st and 2nd level support for both hardware and software Ensuring that … estate Working Experience of Microsoft 365 and Microsoft Intune Working Experience of Vulnerability and Patch Management of Endpoint Devices. Ability to provide technical desktop service, and managing hardware, software, networking and video conferencing related matters; High level of customerservice and excellent communication skills; The ability to More ❯
model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit-as-a-Service (DaaS), Embedded Banking, real-timeClearing, Payments, and Settlement, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with … SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of compassion, ownership, and curiosity, the bank strives for excellence in all it does. Key responsibilities will include: Providing day to day 1st and 2nd level support for both hardware and software Ensuring that … estate Working Experience of Microsoft 365 and Microsoft Intune Working Experience of Vulnerability and Patch Management of Endpoint Devices. Ability to provide technical desktop service, and managing hardware, software, networking and video conferencing related matters; High level of customerservice and excellent communication skills; The ability to More ❯
model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit-as-a-Service (DaaS), Embedded Banking, real-timeClearing, Payments, and Settlement, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with … SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of compassion, ownership, and curiosity, the bank strives for excellence in all it does. Key responsibilities will include: Providing day to day 1st and 2nd level support for both hardware and software Ensuring that … estate Working Experience of Microsoft 365 and Microsoft Intune Working Experience of Vulnerability and Patch Management of Endpoint Devices. Ability to provide technical desktop service, and managing hardware, software, networking and video conferencing related matters; High level of customerservice and excellent communication skills; The ability to More ❯
desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customerservice as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up-to-date. Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams. Knowing the right time to escalate issues to avoid delays in resolution. Key More ❯
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be … Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customerservice skills. Responsibilities Ensure data is protected from insider threats, cyber-attacks, and policy violations Onboard Customers to Varonis platforms and deliver on … going value and support Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices. Prepare and deliver quarterly business and blast radius reviews Alongside Sales, identify and champion upsell opportunities Learn new Varonis products as they are developed More ❯
and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customerservice and expertise. You must have the right mix of technical support skills, customer urgency and passion for deploying the right solutions … response to internal customers requiring assistance with IT issues. Respond to requests for technical assistance by phone, email, drive-bys and/or using service desk management system. Track and own issues to resolution and updating the service management system. Troubleshoot and manage mission critical business solutions including … Bachelor's degree is preferred. A minimum of 2 years of experience with help desk assistance Demonstrated experience with troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customerservice, remote support Proven experience with macOS, Jamf, Windows, Office More ❯
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … pivotal role will be responsible for developing, implementing, and optimising innovative and compliant collection and recovery strategies with a primary focus on achieving positive customer outcomes. The ideal candidate will possess a deep understanding of the credit lifecycle, collections best practices, regulatory requirements, and a proven ability to leverage … data analytics to drive performance and enhance customer experience. This role requires a leader who can balance commercial objectives with a strong sense of customer advocacy. You will do this by: Design, develop, and implement comprehensive and data-driven collections and recoveries strategies across all stages of delinquency More ❯
post-implementation support Skills & Qualifications Experience customising, configuring and developing D365 CE solutions Strong working knowledge of one or more of the core modules - CustomerService, Sales, Field Service, Customer Insights Collaborate with technical teams to ensure successful solution delivery Engage with stakeholders both internal and More ❯
within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a commitment to delivering … Strong communication skills are essential, as you will engage regularly with internal and external cross-functional teams to ensure effective issue resolution and seamless service delivery. Specific Responsibilities: Management of 3rd party support service Daily stand-up call with the 3rd party support team Ensuring processes have been … followed Identifying gaps and driving service improvements Guiding the team to prioritise Business Critical activities. Operations & Service Delivery Monthly reporting on incidents, requests, and problems Building relationships with business stakeholders and end users Ticket Analysis to identify recurring issues and propose permanent solutions Identification and proposal of automation More ❯
ID: Amazon Online UK Limited - D17 Amazon Adapt is hiring a Principal Global Client Lead (AE) + Agency Development Manager (ADM) hybrid role to service Amazon Ads' Global Customer Development organization. This position can be located in London, UK or Virtual - UK. This person will flex to provide … agile talent that ensures customers can continue to invest in their partnerships with Amazon Ads, uninterrupted. The program ensures that the high bar for customerservice, strategic partnership, and revenue attainment is maintained during these coverage gaps. From day 1 Adapt team members must use their experience to … at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. As an Adapt employee within the Global Customer Development org, you will accelerate the next phase of Amazon Ads' development. This role is an opportunity for a senior business development leader to More ❯
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports … for managing and nurturing relationships with our high-value German-speaking customers. Your primary objective is to enhance player engagement, increase retention, and maximize customer lifetime value by providing an exceptional, white-glove level of service. This role is ideal for someone with experience in customerservice, sales, account management, or hospitality (luxury hotels, ine dining, high-end concierge services) who understands the importance of tailored service, discretion, and relationship management. Duties and Responsibilities: Serve as the primary point of contact for VIP clients, delivering a personalized, first-class experience. Develop strong, long-term relationships More ❯
with the Chief Digital & Innovation Officer. The successful candidate will thrive in a dynamic high-paced environment, be proactive and resourceful, and have a customerservice mentality. The Executive Assistant, DIO will be a strong team player who demonstrates exceptional attention to detail, solid organizational and communication skills … the highest degree of discretion and respect for confidentiality Ability to build and maintain positive and productive inter-departmental working relationships Strong sense of customer focus and dedication to customerservice excellence Ability to work in a high-energy and fast-paced environment Highly resourceful and proactive More ❯
Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯
Job ID: Amazon EU SARL (Spain Branch) - C16 Are you passionate about extending product lifecycles through innovative repair solutions? Join our mission to revolutionize customerservice and create a more sustainable future in retail! This is an opportunity to join EU After Market Services (AMS) on its 'three … the sustainability of returns (Zero Waste). As a Repair Vendor Manager, you'll be instrumental in building and managing our network of repair service providers across Europe. You'll drive operational excellence, quality standards, and cost efficiency while ensuring customer satisfaction through timely, high-quality repairs. Working … paced, startup-like environment within Amazon, your impact as a Repair Vendor Manager will be far-reaching and meaningful. You'll drive excellence in customer satisfaction by ensuring our repair network delivers high-quality, reliable repairs that meet our exacting standards. Through your leadership in operational efficiency and cost More ❯
is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal. The project! As an IT Service Desk Specialist, you will be providing tecnhnical support (onsite and online) to our office and retail staff, ensuring the proper resolution of all incidents … and providing exceptional internal customer service. What will the role entail? Provide excellent customerservice when responding to invoices and inquires, onsite and online. Management of IT Service tickets, online and onsite support for the AWWG user base Supervise and follow up all support cases to … understanding of technical Internet fundamentals. Familiarity with the Atlassian Suite (a plus). Experience or strong interest in enterprise endpoint security. Essential soft skills: customerservice abilities, able to support multiple clients/tasks at once, troubleshooting abilities Able to work both independently and as a team member More ❯
s up to you to make it happen. What's the role: As an Exchange Market Data Coordinator, you will focus on providing exceptional customerservice for Exchange real-time data enablement requests, Exchange invoicing and product changes while ensuring compliance. The role includes project handling real-time … liaise with Exchanges to obtain required approvals. Serve as the point of contact for all real-time exchanges and address large amounts of incoming customer inquiries (ie, calls, chats, etc.) Work with the Accounting Department to resolve Exchange invoicing issues. Provide dedicated support and relationship management for major firms … teams. Identify and mitigate risks by proactively seeking solutions to resolve the issue, while remaining compliant. Identify opportunities to improve department processes, policies and customer experiences. Partner with internal business groups to ensure requirements normalize Exchange data to align with systems standards. Analyze current and future data pricing, reporting More ❯
City of London, Greater London, UK Hybrid / WFH Options
Syntax Integration Limited
Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯
Account Executive, Commercial (French-Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single … seamless platform. Intercom is leading the market in AI customerservice with Fin by Intercom, the most powerful AI customerservice agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? As a Commercial Account Executive, you will be a key member of the team leading the growth of our More ❯
Do you want to define the next generation of how and what Amazon customers are watching? Amazon's Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one … and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customerservice, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customerMore ❯
Do you want to define the next generation of how and what Amazon customers are watching? Amazon's Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one … and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customerservice, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customerMore ❯
Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯
Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯
Maps Reporting Specialist with ITALIAN Language Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Are you passionate about customerservice and fluent in ITALIAN ? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Italian … Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience. Skills and Requirements - Must have good oral & written communication skills and the ability to read … support or other problem solving experience required. - Skilled researcher and comfortable using a variety of online sources. - Keen attention to detail and Self-motivated. - Customerservice background (Communications team) preferred, but not necessary. - Perform information validation by calling if required. - QGIS skills would be an advantage. - Able to More ❯
Maps Reporting Specialist with THAI Language Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Are you passionate about customerservice and fluent in Thai? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Thai … Language! Your responsibilities would include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Must have good oral & written communication skills and the ability to read … support or other problem-solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and self-motivated. Customerservice background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to More ❯
innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don … Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical … ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period of time), or dispatched to a customer site in an adhoc capacity as part of a shift More ❯
