151 to 175 of 937 Customer Service Jobs in London

effectively, driving return on investment for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer’s future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud-based data platforms to meet … their needs following Microsoft, Ascent and industry best practice. Data Modelling & Design: Build and evolve conceptual, logical, and physical enterprise data models. Data Products: Elaborate customer requirements into actionable backlog items ready for engineering by the development team into artefacts like data pipelines, notebooks, models, visualizations, etc. Stakeholder Management: Collaborate and communicate with business and technical stakeholders to ensure … and expertise. Knowledge: Staying up to date with advancements in the data ecosystem, particularly within the Microsoft technology stack, and mentoring delivery teams on best practices. Data Governance: Understand customer data governance requirements and how to address them in solution architecture and operational processes. Key Responsibilities Solution Architecture: Design solutions that meet clients’ functional and non-functional requirements, ensuring More ❯

makes recommendations and ensures purchases are in alignment with current standards and strategy. Develops and drives improved relationships with business owners across the region and globally. Delivers a superior customer experience to business owners. Drives adherence to FIS's Supply Chain Management policies and correct utilisation of Supply Chain Management processes. In partnership with business owners, executes multiple medium … balance this with global category requirements Understanding of business, financial, and economic ramifications of various procurement actions Track record of successfully achieving savings targets, negotiating deals, and delivering good customer service Ability to develop strong working relationships with internal clients and suppliers Knowledge of project management methods and techniques Good working knowledge of legal and contracting requirements Ability More ❯

ROLE OVERVIEW Croud is a global, full-service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud … to manipulate large amounts of data Highly organised and an ability to multitask Strong communication, organisation, and presentation skills Experience of working in teams to meet a common goal Customer service experience COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from More ❯

well with diverse teams and adapt to dynamic environments Knowledge of computer operating systems, hardware and software Analytical thinking skills The ability to work well with others and alone Customer service skills To be thorough and pay attention to detail Excellent verbal communication skills To be flexible and open to changes. Sharegain is an equal opportunity employer. Employees More ❯

in search of the best people to join our ever-growing talented team. Responsibilities Lead the identification, assessment, and documentation of operational risks across key business areas, including payments, customer service, technology, and compliance. Analyze internal processes to detect potential weaknesses or vulnerabilities, focusing on areas such as data security, fraud prevention, and system outages. Conduct scenario analysis More ❯

the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned More ❯

the field. Experienced problem solver who can perform well in a fast-paced environment. Ability to adapt to rapidly changing situations as frequently encountered in field remote environments. Excellent customer service and communication skills (verbal, written) required. Proficiency with MS Office Applications (Outlook, Word, Excel, Teams, Visio, etc.) Knowledge of Apple computers, mobile devices and related applications. Onsite More ❯

s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A Support team member is the point of contact for existing … customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution. … of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real 'people person' with critical thinking skills and a desire to solve problems. Responsibilities Managing customer problems from start to More ❯

Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Program Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon's shipping and customer … work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.in's customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. BASIC QUALIFICATIONS More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by … with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: About the company Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. #J-18808-Ljbffr More ❯

Purpose: The clue’s in the name, this role is all about service. As a Customer Service Advisor you will be the first point of call for many of our customers, whether in store or through one of our online customer service channels. Impeccable communication skills are essential, along with having the ability to effectively deal … with customer queries in a cool, calm and collected manner. If ‘dedicated’, ‘diligent’ and ‘decisive’ describe you down to a T, then Customer Services may just be the perfect place for you. ROLE + RESPONSIBILITIES: Customer Focus Replies to customer queries articulately, professionally and in a timely manner both in person and online. Aims to provide … an outcome with first-time response or face to face solution. Provides consistent, accurate and helpful information to customers. Ensures customer follow-up is completed within department SLAs and as necessary escalates complaints. Standards Answers queries using accurate and appropriate language in all physical, verbal and written communications. Completes processes efficiently and correctly, specifically transactions on POS or in More ❯

Purpose: The clue’s in the name, this role is all about service. As a Customer Service Advisor you will be the first point of call for many of our customers, whether in store or through one of our online customer service channels. Impeccable communication skills are essential, along with having the ability to effectively deal … with customer queries in a cool, calm and collected manner. If ‘dedicated’, ‘diligent’ and ‘decisive’ describe you down to a T, then Customer Services may just be the perfect place for you. ROLE + RESPONSIBILITIES: Customer Focus Replies to customer queries articulately, professionally and in a timely manner both in person and online. Aims to provide … an outcome with first-time response or face to face solution. Provides consistent, accurate and helpful information to customers. Ensures customer follow-up is completed within department SLAs and as necessary escalates complaints. Standards Answers queries using accurate and appropriate language in all physical, verbal and written communications. Completes processes efficiently and correctly, specifically transactions on POS or in More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Role:Service Desk Engineer Length: 6 Weeks Location: London - onsite Rates: £200 per day (Inside IR35) Provide 2nd/3rdline support in troubleshooting technical issues reported to Service Desk Ensure Service Requests and Incidents are managed in accordance with Service Level Targets Assist with the identification of Continual Service Improvement items to help improve the … quality of service provided, and the efficiency of processes within the Service Desk Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle Essential Skills 4 Years + experience working within a Service Desk or Helpdesk environment. Technical knowledge of Microsoft O365 technologies including Entra ID. Technical knowledge of Microsoft … Azure and Intune. Previous experience working with audio and video conferencing tools such as Zoom and MS Teams. VIP support experience would be advantageous. Excellent communication and customer service skills Ability to efficiently manage workload and escalate calls when required. ITIL skills are advantageous. More ❯

Social network you want to login/join with: Head of Customer Services, ICIS (Hybrid), London col-narrow-left Client: LNRS Data Services Ltd Company Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 5cc70dcefeb7 Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: About the Role We … are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with … evolving customer expectations. We’re looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and More ❯

Customer Service & Operations Head of Customer Services, ICIS (Hybrid) Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95902 About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive … dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: . About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is … critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service Desk Manager, you will take ownership of all incidents and … and manage them to a successful resolution, ensuring that all calls are dealt with promptly and to the customers' satisfaction and to communicate and escalate any problems to the Service Desk manager where necessary. The role includes responsibility for: Troubleshoot and resolve where possible all IT related incidents and requests within a 1st/2nd line capacity and be … dealing with IT issues. Manage the set up and roll out of any hardware/mobile device requests Maintain awareness of your call volumes/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed More ❯

Sr. Manager, OTS SD APAC, OTS Service Desk Transform how Amazon's worldwide operations receive IT support by leading our 24/7 Global Service Desk team. Shape the future of IT support for one of the world's largest tech companies while building high-performing teams across multiple regions. About The Role: We're seeking a forward … looking thought leader to establish and lead our OpsTech Solutions Service Desk operations across the Asia Pacific region, with primary focus on India and Japan. This role presents a unique opportunity to build the foundation of our next-generation IT support model from the ground up. As the APAC leader, you'll be responsible for establishing operational excellence through … quality frameworks that will become the blueprint for our worldwide operations. Your charter includes building robust teams across multiple sites, developing leadership capability in the region, and creating a customer-obsessed culture that delivers exceptional support to Amazon's operations teams. You'll also play a crucial role in our global transformation initiatives, particularly in implementing automation and self More ❯

The Service Delivery Manager role reports to the Regional Service Delivery Manager (RSDM) and leads on the delivery of volume, quality, customer service and colleague related measures. They will lead a team of Functional Assessors and Site Coordinators to deliver the PIP benefit. The role will coach, mentor and provide leadership to Functional Assessor's and … practice. The role will have line management responsibilities. Responsibilities: Provide visible leadership and direction to the team/site, to enable the effective delivery of volume, people, quality and customer service-related measures within those teams/sites. Coach, mentor and lead a team of Functional Assessors' and Site Coordinators' with action planning and development plans through effective … performing team. Highly organised with ability to prioritise and manage workloads. Delivering challenging performance targets. Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus. Creating and executing action plans to drive performance improvement. Energetic and confident in expressing themselves with experience in building strong working relationships, influencing and empowering others More ❯

forward to learning more about you! Business Unit: Cubic Transportation Systems Company Details: The role holder is responsible for all activity related to the efficient and effective provision of service on a defined contract(s) to meet contractual obligations. They will build and maintain a strong customer relationship for service and act as the primary point of … contact for the customer on a day to day basis. Job Details: JOB SUMMARY The oversight of service delivery includes management of sub-contracts, ensuring contract management and delivery services are appropriately executed and that all periodical reporting for the contract, inclusive of customer led audit functions are complete, accurate and to schedule. The role holder will … work with internal departments to develop and facilitate business improvement solutions that support effective and efficient customer focus, inclusive of but not limited to device defects, device improvement initiatives and new device solutions. This role holder works under limited supervision and exercises decision-making authority. Essential Job Duties and Responsibilities: Build and maintain a strong working relationship with the More ❯

Customer Operations Executive This role sits within the Operations team umbrella and forms part of our Customer Operations team. They are the face of Funding Circle and work passionately to make sure small businesses have an incredible experience in getting the funding they need. Who are we? We're Funding Circle. We back small businesses to succeed. At … We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role In the Customer Operations team you will assist and help small business owners with queries about funding with us. This role is to provide customer support to our borrowers, helping them understand what Funding Circle can offer them for their growth and expansion needs. As well as offering top quality service to our existing customers, and assisting them with whatever they need. As a Customer Operations Executive supporting the Sales and Operations Channels, you embody one of our most important selling points More ❯

and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer More ❯