201 to 225 of 395 Customer Service Jobs in London

our customers. This will primarily focus on working DSAR's (Data Subject Access Requests) however you may need to support on other admin tasks if required. This allows our Customer Service team to focus on what they do best - providing great service to our customers. Working Pattern: 09:00 - 17:30 Monday - Friday with a minimum of … advise are unable to open any files we have sent to them. Being the point of contact internally for anything related to DSARs. About you: Proven experience in a customer-focused office environment Have excellent attention to detail Enjoys working collaboratively within a team environment Capable of managing sensitive and confidential information appropriately Strong ability to produce routine correspondence … tasks and managing a diverse workload to meet deadlines Proficient in Microsoft Word and Excel Proactive and driven, eager to contribute positively to a growing and dynamic team A Customer Champion, passionate about delivering the best possible outcomes for customers Confident in challenging processes and not always settling for 'This is the way it's always been done.' We More ❯

will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will … support or helpdesk role, specializing in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Desirable Qualifications: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service … solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing More ❯

a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software support agents have gone on … expertise to investigate technical issues and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customer service to your customers, ensuring that they feel happy and satisfied and get the most … organisation skills Good diagnostic/problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯

About the Company A well-established organisation in the automotive repair industry, operating for over 30 years. Known for its commitment to quality, customer service, and sustainability, the company has developed a network of smart, efficient repair centres offering high-tech alternatives to traditional body shops.The company philosophy centres around “Repair over Replace”, with a strong focus on … over 400 employees.This role involves investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when … Log and prioritise bugs and feature requests - Learn and apply 2nd-line troubleshooting techniques - Run routine technical checks and generate reports - Support broader technical team tasks when capacity allows - Service Desk Metrics – Ticket volume and handling efficiency - Tickets Resolved – Number of issues resolved weekly/monthly - SLA Adherence – Time to resolution against agreed SLAs - Customer Feedback – Satisfaction scores More ❯

About the Company A well-established organisation in the automotive repair industry, operating for over 30 years. Known for its commitment to quality, customer service, and sustainability, the company has developed a network of smart, efficient repair centres offering high-tech alternatives to traditional body shops. The company philosophy centres around “Repair over Replace”, with a strong focus … employees. This role involves investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required … Log and prioritise bugs and feature requests - Learn and apply 2nd-line troubleshooting techniques - Run routine technical checks and generate reports - Support broader technical team tasks when capacity allows - Service Desk Metrics – Ticket volume and handling efficiency - Tickets Resolved – Number of issues resolved weekly/monthly - SLA Adherence – Time to resolution against agreed SLAs - Customer Feedback – Satisfaction scores More ❯

This is an entry level, Team Support role where you will be involved in both General Support and Customer Support/Hands-On Assistance as well as Compliance and Documentation. WHAT YOU'LL DO General Support Follow company safety policies, standard operating procedures, and core values at all times. Assist with general technical and operational tasks in the data … infrastructure (e.g., inspecting cable trays, labeling accuracy, cleanliness). Assist with inventory tracking of tools, parts, and consumables Maintain workspace tidiness and ensure compliance with health and safety requirements. Customer Support & Hands-On Assistance Help provide responsive, professional customer service under the guidance of more experienced technicians. Assist with Remote Hands support for customer infrastructure, such … cabling (e.g., copper, fiber patch cords) under supervision. Observe and assist in troubleshooting minor technical issues, escalating as needed. Ensure proper handling, storage, and ESD-safe procedures for all customer and company equipment. Compliance & Documentation Accurately enter updates, notes, and task completion details into internal ticketing or reporting systems. Assist with asset tracking and maintaining correct hardware inventories in More ❯

ll get to know your clients personally through regular site visits and build strong relationships. The Roles 1st Line Support Engineer: This role is perfect for a proactive and customer-focused individual who enjoys being the first point of contact. You will be responsible for providing on-site and remote support, resolving daily IT issues, and carrying out routine … Requirements For the 1st Line role, you should have: Previous experience in a 1st line IT support position. Confidence with Windows operating systems and common applications. Excellent communication and customer service skills. For the 2nd Line role, you should have: Proven experience in a 2nd line IT support position. Strong knowledge of Windows Server, Active Directory, and network More ❯

organize, and write procedure manuals, technical specifications, and process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Essential: • Good customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯

Exchange Online.- Understanding of building and deploying laptop and desktop PCs using a standard image.- Thorough knowledge of TCP/IP, LANs, WANs and VPN technology.- Good communication and customer service skills with the ability to listen, engage and resolve colleagues' issues in a friendly and supportive way.- Good Troubleshooting skills. Equality, diversity and inclusion The NHF has More ❯

necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national … field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying … roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus More ❯

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯

The Company My client is a top 50 Managed Service Provider (MSP) in Europe, delivering fully managed IT services to a range of UK and global clients 24 hours a day, 365 days a year. With a proven track record of providing enterprise-grade support, security, and consulting solutions, they cater to mid-sized and growing businesses in the … to lead projects with a meticulous attention to detail. Required Attributes: Strong technical knowledge of common IT product stacks. Demonstrated leadership skills in project management. Exceptional organisational, presentation, and customer service skills. Outstanding written and verbal communication skills. A motivated approach to delivering excellent customer service. The ability to engage with stakeholders at all levels, from technical More ❯

warehouse operative, you’ll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and dispatch of equipment in line with customer SLA’s as well as the set-up and configuration surrounding IT technology and digital products. Role Ensuring all goods are picked from dispatch according to the picking procedure … Loading EPOS menus and data integrity from a digital perspective Ensure all terminals/consignments are loaded correctly and on time, ready for courier collection and within SLA Adding customer-specific digital logos into payment terminals in line with their brand Ensure the warehouse is tidy and the equipment received is scanned in on receipt Ensure you are working … in accordance with health & safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update the stock system and keep it accurate at all times Boxing & labelling of equipment Logging equipment into the stock management More ❯

id R TheBusiness Development Representative(BDR)isvital to the Sales & Marketingprocess and is tasked with identifyingand generating sales opportunitieswithina set of definedtarget accounts that fit FTSE Russell's Ideal Customer Profile.Therole will be primarily focused around researching the Target Accountsandperforming outreach through emails, calls, and social mediawhilstadheringtostandard methodology contact cadence motionsdeliveredwithinagreed SLA's.These motions will be supported by CRM … sales specialistor account manager. Primary responsibilities: Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a FTSE service, product and/or solution Proactively identify contacts within each accountrelated todefined campaigns or growth opportunities Review, action and implementprioritizedoutbound contacts for each account and/or across various … clearly articulate a 'business justification', 'what's in it for the client', acquire 'incremental gain' in order to qualify potential business opportunities Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection, have More ❯

a natural problem solver to join their Front of House and IT support team. This is an excellent opportunity for someone with a passion for technology, problem-solving, and customer service to develop their skills in a fast-paced, professional services environment (ideally Legal).You will be responsible for providing hands-on technical support for meeting room technology … and SIP protocol concepts. Familiar with troubleshooting software and hardware issues, ideally with experience using a ticketing system. A strong communicator with excellent interpersonal skills and a dedication to customer service. Proactive, solutions-focused, and able to perform under pressure. You should also have at least one year of hands-on experience with AV/IT support, plus the … physical demands of the role (including walking, standing, lifting, and equipment setup).What’s in it for you Competitive salary (reviewed annually) Bonus scheme 25 days holiday (increasing with service) + holiday exchange scheme Private medical insurance Enhanced parental leave Ongoing training and career development opportunities More ❯

and services Generate quotes and follow up/chase/negotiate/revise and close accordingly Identify and effectively onboard new partners by making proactive outbound calls Deliver outstanding customer service Follow up on existing pipeline to close deals and meet monthly targets Maintain details on our internal systems/ERP The ideal Business Development Executive will have … following skills and experience: 12 months experience within Account Management or Business Development/Telesales Demonstrate an ability to identify/onboard customers and conduct account mapping to grow customer base Strong interpersonal and excellent communication skills Positive, proactive self-starter, with a can-do attitude Ability to work, manage, exceed targets and close Excellent time management and organisation More ❯

of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career with us means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn … We are looking for someone with experience managing an end-to-end payroll process for multiple payrolls within a large pan European team. You are dedicated, resourceful, have a customer-service mentality. You demonstrate extraordinary attention to detail and professionalism in all interactions. You possess solid organizational and communication skills and you have proven experience of being able … to obtain monthly updates for payroll in a timely manner Respond in a timely manner to queries from the payroll vendor, HR Services and employees (via the HR Employee Service Centre) Maintain SOX payroll compliance through established internal processes Understand GL reporting as relates to payroll, and secures good working relationships with Finance/GL teams Support Time and More ❯

security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … implementation planning OT Security OT Risk Assessment/Assurance and OT Vulnerability Management Key Strengths Detail-oriented with a strong focus on quality Well-organised and committed to developing customer service skills Enthusiastic about working in a team environment while developing individual capabilities 25 days of Annual leave + an option to purchase more through our Flexible Benefits More ❯

detail to cutdown order Discrepancies. Report instances of inventory, location variance to warehouse manager or assistant managers. Communicate internally with Museum Colleagues for different departments, reflecting Museum values and customer service standards. Comply with the Museum's Health and Safety and Fire Safety policies and procedures and with the HASAW act at all times. Report any health and … Shiptheory or similar Stock Management, would be preferred. Experience of working in a busy commercial warehouse web order picking environment. Good communication skills - Telephone and E-mail. Passionate about customer service. Basic knowledge of Microsoft Office (including Word, Outlook, and Excel.) A Practical understanding of Health and Safety within a fast-moving warehouse environment is desirable. Able to prioritize More ❯

do the heavy lifting The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the … usable reporting layers. Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. Ensure reports are timely, trusted, and More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain and … calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner Strong written and verbal More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain and … calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner Strong written and verbal More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯