201 to 225 of 795 Customer Service Jobs in London

semantic models, relationships, calculated columns and DAX measures to provide consistent business metrics Create reusable reporting datasets and certified content that support governed self-service analytics Own the reporting lifecycle from discovery and prototyping through testing, release, adoption and ongoing improvement Apply effective data visualisation and user‐experience principles … Power BI, SQL, and Python, with the ability to apply these tools to solve both reporting and data platform challenges Solid understanding of customer data, including Customer Experience (CX) and Customer Relationship Management (CRM) concepts Ability to operate effectively in a fast‐paced, delivery‐focused environment with ...

provider customers, managing small to medium-sized software deployment projects from planning through successful delivery. This role coordinates cross-functional teams, including Imprivata employees, customer stakeholders, and third-party vendors, while overseeing project plans, schedules, budgets, resources, risks, and stakeholder communications. The ideal candidate has foundational project management experience … supporting software implementation or similar technology projects and is committed to delivering high-quality customer outcomes. As a customer-facing role supporting French-speaking clients, native-level fluency in spoken and written French is required , along with strong English communication skills; advanced German language skills are highly desirable ...

urgency; understands the importance of making critical business decisions promptly with strong attention to detail; realizes that efficiency and prioritization are critical to success. Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. ...

expectations through personal drive. How you’ll make an impact Support and adapt the execution of new processes with a focus on pace and customer experience Provide proactive support and guidance to the sales team and our merchants to complete the onboarding process. Be a creative problem solver … existing clients’ profiles. Ensure processes which mean we have accurate and up-to-date documentation related to deal structures and contracts. Create and review customer agreements/contracts Build and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams. Manage multiple internal stakeholders while ...

Field Service Engineer EPoS & IT Support North East London Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

Role: Data Science Associate Manager (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Associate Manager (L8)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. About TTEC Digital About TTEC Digital TTEC Digital is a leading global … customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions. We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

Transformation Consultant/Senior Consultant Why Join frog Since June 2021, frog is part of Capgemini Invent . frog partners with customer‐centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future … customer experiences by delivering market‐defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in‐person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion ...

growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses. Having completed Series A funding, Kody needs a Customer Operations Manager to match its pace and growth to join our Customer team in London. The ideal candidate will be responsible for ensuring … smooth operations and exceptional customer service for our clients. This role requires a combination of analytical skills, communication skills, some technical knowledge - or ability to learn - and a dedication to providing top‐notch support with a fintech environment. Responsibilities: Customer Support: Serve as the primary point ...

company, looking to dramatically change how pharma, biotech and medical device companies manage their quality and compliance regulated processes. We are looking for a Customer Success Manager (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies … succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and Dot. Customer success is our top value, and this role requires individuals to be customer service oriented. Key Responsibilities Executive ...

Service Engineer Location: London, Slough, South East UK Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Your Mission: As an original equipment manufacturer of critical power products, the position will be accountable … working within critical power environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different UPS solutions. Product training ...

candidate will manage the facilities inbox, update the CAFM system, coordinate reactive and planned maintenance requests, and liaise with internal teams, contractors and external service providers. This would suit someone with experience in reservations, events, workplace services, office support or a facilities helpdesk environment. Strong communication, organisation and customer service skills are essential. The helpdesk operates Monday to Friday during office hours, with some flexibility occasionally required to support holiday or absence cover. Main Duties Act as the first point of contact for facilities queries, service requests and building-related issues. Log, track and update reactive ...

administration and access management. Key Responsibilities Provide 1st and 2nd line IT support to employees and authorised users. Log, manage and resolve incidents and service requests through the IT service desk. Troubleshoot hardware, software, Microsoft 365 and connectivity issues. Configure and deploy laptops, mobile devices and workplace technology. … accurate records of incidents, assets, user accounts and permissions. Support IT governance, compliance activities and security best practice. Contribute to process improvements, documentation and service enhancements. Assist with IT projects and wider technology initiatives. Skills & Experience Required Previous experience in an IT Support Analyst, Service Desk ...

inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

Experience Hands-On experience of working on Windows/Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability … meet tight deadlines without losing sight of priorities under minimum supervision. Highly motivated, self-directed individual with a positive & pro-active attitude to work. Customer and service focused, with determination to meet their needs and expectations. Be driven and committed to the goals and objectives of the team ...

Repair Technician Uxbridge, London Warehouse Role Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access … state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Repair Technician is responsible for facilitating and conducting repair of Encore owned equipment and supports equipment transportation, scanning, tracking, internal billing and other warehouse functions. This position is responsible for implementing & overseeing quality ...

currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the IT End User Experience Team Manager - EMEA. The role acts as the principal on-site point of coordination … service delivery and works closely with regional and global IT colleagues, business stakeholders, suppliers and other technology teams. This role offers the potential to broaden its remit beyond London and develop towards national working and responsibilities, including wider service coordination. Progression will depend on individual performance, capability ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

London is seeking a Service Desk Manager to lead the Technical Services Service Desk across multiple client contracts. You will drive performance, coach leaders and ensure high-quality customer service, incident and work-order management, and KPI/SLA delivery. You'll build a high-performing … customer-focused culture, oversee scheduling, governance, and continuous improvement initiatives, and partner with Contract Support and Account Managers to guide service excellence. #J-18808-Ljbffr ...

Design and deliver change management strategies to improve application adoption and end-user productivity; Enhance solution performance analytics and reporting to support data-driven service delivery and continuous improvement; Lead the development of training materials and support training and workshops; Maintain confidentiality of information processed, stored, or accessed … Требования Learn quickly and think laterally; Take a proactive, problem-solving approach; Manage varied workloads and liaise professionally with stakeholders under pressure; Set high customer service and timely delivery standards; Understand back-end systems architecture and configuration; Demonstrate excellent written and verbal communication, including strategic storytelling; Work methodically ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … years ago, Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses. Today, it's an award-winning service, empowering over 1 million businesses across the UK. As Monzo expands across Europe, Business Banking is entering its next phase: adapting our products ...

domains. About The Team Our team focuses on the Worldwide Amazon Stores Business, which includes all the processes and systems from the time the customer \"clicks\" to order a product to the item being delivered or returned and everything in between. Our audit universe is inventory procurement, fulfillment center … operations, customer fulfillment, customer delivery experience, supply chain optimization, transportation, Amazon Logistics, robotics, health, safety, and environmental compliance, customer service, and unique delivery channels like WFM, Prime Now, Fresh and Pantry. Basic Qualifications Bachelor's degree or equivalent, or experience in an industry role Experience working ...