201 to 225 of 1,037 Customer Service Jobs in London

within ServiceNow, you’ll be responsible for driving the vision for enhancing the employee support experience for ES customers at BCG. This domain is instrumental in delivering exceptional employee service experiences by embracing technology and innovation without compromising a people-first mindset. You will work in an Agile environment to deliver Initiatives with measurable value and business outcomes. Stakeholder … regularly work with your development Squad to deliver the “How” to bring your roadmap to life. YOU’RE GOOD AT Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product Roadmap Defining and communicating Objectives and Key Results (OKRs) to align technical product initiatives with … aligned to market trends Digital Transformation through functional process and workflow design in a global environment, aligning your Enterprise Services Request & Workflow Management capabilities with our broader cross-functional service vision to enhance the end user experience for requesting and consuming services/support Communicating clearly and effectively, both written and verbal, to collaborate in a global environment Engaging More ❯

performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially … off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer … operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience More ❯

within ServiceNow, you’ll be responsible for driving the vision for enhancing the employee support experience for ES customers at BCG. This domain is instrumental in delivering exceptional employee service experiences by embracing technology and innovation without compromising a people-first mindset. You will work in an Agile environment to deliver Initiatives with measurable value and business outcomes. Stakeholder … regularly work with your development Squad to deliver the “How” to bring your roadmap to life. YOU’RE GOOD AT Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product Roadmap Defining and communicating Objectives and Key Results (OKRs) to align technical product initiatives with … aligned to market trends Digital Transformation through functional process and workflow design in a global environment, aligning your Enterprise Services Request & Workflow Management capabilities with our broader cross-functional service vision to enhance the end user experience for requesting and consuming services/support Communicating clearly and effectively, both written and verbal, to collaborate in a global environment Engaging More ❯

initiating account termination when necessary, and preparing Suspicious Activity Reports (SARs). Proactively manage merchants identified through our Declined-In-Clearing refund/batch monitoring processes, collaborating closely with Customer Success, Partnership, and Acquiring Support teams to resolve issues. Review and act upon alerts for merchants flagged by ongoing Credit Bureau monitoring, as well as investigate and take appropriate … respond effectively to notifications from external bodies, such as Card Schemes (Visa, Mastercard), regarding Fraud, AML, Credit, or Regulatory risks. Work closely and effectively with various internal teams, including Customer Success, Partnerships, Compliance, Finance, Operations, and Business Lines, to ensure a cohesive, customer-centric approach to risk management. Assist in maintaining and updating operational procedures and processes to … A proactive approach to problem-solving, demonstrating initiative, professional judgment, and attention to detail. High degree of integrity, a collaborative mindset, and a commitment to teamwork and providing excellent service to internal and external customers. Ability to learn quickly and adapt in a fast-paced, dynamic industry. Nice to Have: Previous experience in a customer-facing or customer More ❯

of experience in Azure VMware Solution, and 5 years of experience in VMware vSphere, Azure cloud services deployments, and cloud migrations. Responsibilities You will partner with program managers and service delivery teams to plan, architect, and guide complex infrastructure deployments and migrations for large enterprise customers, moving customers from on-premises VMware environments to the Azure VMware Solution You … will work directly with customer application infrastructure and security stakeholders to define requirements, strategy, and processes for successful design, deployment migrations Maintain knowledge of the latest on AzureAVS and VMware products to propose designs to customers and act as a subject matter trainer for other specialists Share knowledge with others through solution documents, engage technical communities, build automated self … customers on Azure-specific solutions and deployment Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process, and demonstrate a vision for the future Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, to lead More ❯

of experience in Azure VMware Solution, and 5 years of experience in VMware vSphere, Azure cloud services deployments, and cloud migrations. Responsibilities You will partner with program managers and service delivery teams to plan, architect, and guide complex infrastructure deployments and migrations for large enterprise customers, moving customers from on-premises VMware environments to the Azure VMware Solution You … will work directly with customer application infrastructure and security stakeholders to define requirements, strategy, and processes for successful design, deployment migrations Maintain knowledge of the latest on AzureAVS and VMware products to propose designs to customers and act as a subject matter trainer for other specialists Share knowledge with others through solution documents, engage technical communities, build automated self … customers on Azure-specific solutions and deployment Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process, and demonstrate a vision for the future Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, to lead More ❯

experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it - on Amazon and across the web. We put the customer at the heart of everything we do. If you're obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products … business. We have product solutions that help them with brand/consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team … teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. BASIC QUALIFICATIONS • Bachelor's degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) • Excellent communication skills - able to communicate effectively with external customers • Good presentation skills - able to present to More ❯

Our client who is a Managed Service Provider is successfully expanding and needs a Helpdesk Analyst Level First Line. Are you looking for career progression, opportunities to study for certifications, have the flexibility to work from home, want to join a hardworking and friendly team, have experience within first line helpdesk? Is so, please apply! As the Helpdesk Analyst … First Line, you will play an important role in delivering IT support to clients. You will deliver exceptional customer service, build strong relationships, resolve IT issues effectively and contribute to team improvements. Responsibilities: Troubleshoot and resolve Mac/Window issues Prioritise and manage support tickets Escalate complex issues with details handovers Stay up to date with emerging IT … Cloud Possess a problem-solving mindset Understanding of networking basics Our client offers excellent training with ongoing support, career progression, work events, annual leave increasing with each year of service (maximum of 3 days), day off for your birthday, private medical insurance and more. If you're ready for a new challenge, enthusiast about Mac/Window with strong More ❯

Financial Data Analyst- Client Support Our client, a leading organization in finance and technology industry, is looking for a diligent and highly motivated individual with excellent customer service skills and a passion for finance to join their dynamic Entities Data team. This is a temporary contract until the end of Oct 2025 with possibility of extension with an … multi-task, attention to detail and ability to maintain focus and motivation while working in a fast-paced environment is essential. Key Responsibilities: Respond promptly and effectively to ADSK service desk tickets Provide support to clients across the EMEA and APAC time zones Manage multiple, repetitive tasks while maintaining high productivity and attention to detail Collaborate with internal teams … key responsibilities Key Requirements: Bachelor's/Master's degree in Finance, Economics, or similar discipline. Prior experience and a strong interest in financial markets and data analysis. Fantastic customer service skills and ability to confidently engage with finance professionals. Solid understanding of client engagement, professionalism and reputational risk. Excellent communication skills including (written and verbal communication). More ❯

ID:5545 Update 2025-05-07 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products … and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be … Good working knowledge of affiliate network/online marketing preferred. Good knowledge of UI/UX and their impact on conversions will help. Having good product knowledge of full service OTAs or knowledge in at least one travel product line such as flight, hotel, train, airport transfer, car hire or attraction tickets is a plus. Self-starter, independent, detail More ❯

media planning and activation that meet client advertising objectives Identify executional challenges and develop solutions to improve media planning processes and toolset for the Demand Solutions team Deliver exceptional customer service and respond promptly to customer needs Solicit customer feedback to improve service Provide service and assistance & meet commitments Provide end-of-campaign reports … both at work and at home. Magnite Invests in You: Career Development Initiatives and a Career Growth Framework Culture and Inclusion Programs Bonusly Peer-to-Peer Recognition Program Community Service and Volunteer Events Company-Matched Charitable Contributions Wellness Coach and Mental Health Support About Us The world's leading agencies and brands trust our platform to access brand-safe More ❯

in an analytics related role, with multiple stakeholders, and a complex and technical operating environment. Commercial experience with a record of delivering outcomes that add value or impact on service delivery and produce ROI. Experience of working with a range of operational stakeholders; demonstrating excellent communication and engagement. Experience in managing projects or delivering analytics transformation programmes successfully. Experience … in delivering excellent customer service; preferably delivering analytics. Experience of shaping strategy and vision for your service area and delivering it successfully Good experience of working in an agile product delivery model, ideally data related products, as the responsible person Your technical skills will include: Good knowledge (Head of level) around data and analytics that optimise performance More ❯

in an analytics related role, with multiple stakeholders, and a complex and technical operating environment. Commercial experience with a record of delivering outcomes that add value or impact on service delivery and produce ROI. Experience of working with a range of operational stakeholders; demonstrating excellent communication and engagement. Experience in managing projects or delivering analytics transformation programmes successfully. Experience … in delivering excellent customer service; preferably delivering analytics. Experience of shaping strategy and vision for your service area and delivering it successfully Good experience of working in an agile product delivery model, ideally data related products, as the responsible person Your technical skills will include: Good knowledge (Head of level) around data and analytics that optimise performance More ❯

in an analytics related role, with multiple stakeholders, and a complex and technical operating environment. Commercial experience with a record of delivering outcomes that add value or impact on service delivery and produce ROI. Experience of working with a range of operational stakeholders; demonstrating excellent communication and engagement. Experience in managing projects or delivering analytics transformation programmes successfully. Experience … in delivering excellent customer service; preferably delivering analytics. Experience of shaping strategy and vision for your service area and delivering it successfully Good experience of working in an agile product delivery model, ideally data related products, as the responsible person Your technical skills will include: Good knowledge (Head of level) around data and analytics that optimise performance More ❯

Central London (Hybrid - At Client Discretion) Day Rate: £250 per day Inside IR35 The Role I am working with a longstanding client who have a requirement for a Workspace Service Engineer to work with one their key customers on site in Central London. The end client are on of the largest financial services companies in the world with a … home Responsibilities Offer 3rd level support for in depth fault analysis resulting in direct technical dialogue with internal application developers, support functions and external vendors Receive and handle incoming service requests. Prioritise support calls based upon business impact. Resolve support calls e using remote tools or on-site desktop visit. Provide Front and Back Office system technical support all … users within the business Manage expectations for service delivery, communicate with customers providing technical expertise as required Engineers will be available to work a flexible 8 hour shift between 7am and 7pm with an out of hours call rota Engineers are permitted to work offsite from home after initial training and knowledge transfer has been satisfactorily completed. The work More ❯

networking, operating systems, and software applications. Ability to prioritize tasks and work efficiently in a fast-paced environment. Willingness to learn and adapt to new technologies. Excellent communication and customer service skills. Ability to work within a team. Eagerness to learn. Ability to provide high quality customer service skills. Entry requirements: 3 GCSEs (or equivalent) at More ❯

of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV … Service orchestration (NSO) and programmable networks Experience with service automation and network transformation. Excellent written and presentation skills, evident customer service bias and strong attention to detail Excellent interpersonal skills and outstanding problem-solving ability Task and results oriented, lead multiple streams of contending work concurrently and maintain a focus on results while thinking like a … customer Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling More ❯

of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV … Service orchestration (NSO) and programmable networks Experience with service automation and network transformation. Excellent written and presentation skills, evident customer service bias and strong attention to detail Excellent interpersonal skills and outstanding problem-solving ability Task and results oriented, lead multiple streams of contending work concurrently and maintain a focus on results while thinking like a … customer Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling More ❯

our customers as individuals — no matter what they’re going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun More ❯

our customers as individuals — no matter what they’re going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun More ❯

cash flow and the financial health of the business. Your expertise in resolving account issues and collaborating with sales teams will help drive process improvements and deliver a seamless customer experience. Your proactive approach to process enhancement will support our growth and help maintain our reputation for exceptional client service. Your contributions will ensure our operations run smoothly, our … our clients. Build and nurture strong client relationships, making sure contractual obligations are always clear and respected. Respond to client queries and disputes with speed and accuracy, delivering outstanding service at every interaction. Contribute to the preparation and delivery of both internal and external reports, providing stakeholders with clear, actionable insights. Play a key role in month-end processes … real impact. Ensure contract pricing is reflected correctly in all billing and support timely, accurate account reconciliations. Continuously seek out and implement process improvements, enhancing workflow efficiency and elevating customer satisfaction. Apply strong situational awareness of company goals and stakeholder needs to guide your approach and drive results. What you'll need Diploma or degree in Accounting/Finance More ❯

of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV … Service orchestration (NSO) and programmable networks Experience with service automation and network transformation. Excellent written and presentation skills, evident customer service bias and strong attention to detail Excellent interpersonal skills and outstanding problem-solving ability Task and results oriented, lead multiple streams of contending work concurrently and maintain a focus on results while thinking like a … customer Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling More ❯

of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV … Service orchestration (NSO) and programmable networks Experience with service automation and network transformation. Excellent written and presentation skills, evident customer service bias and strong attention to detail Excellent interpersonal skills and outstanding problem-solving ability Task and results oriented, lead multiple streams of contending work concurrently and maintain a focus on results while thinking like a … customer Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling More ❯

of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV … Service orchestration (NSO) and programmable networks Experience with service automation and network transformation. Excellent written and presentation skills, evident customer service bias and strong attention to detail Excellent interpersonal skills and outstanding problem-solving ability Task and results oriented, lead multiple streams of contending work concurrently and maintain a focus on results while thinking like a … customer Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling More ❯

consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in … leading offerings. Our mission is to enable insurance companies globally to navigate their digital transformation journeys, equipping them with the tools to innovate, enhance operational efficiency, and deliver unparalleled customer and partner experiences. We achieve this by providing out-of-the-box, insurance-specific processes that are focused on front, middle and back-office, with a robust and deeply … in over 60 countries—from startups to Fortune 500 enterprises. Our customers rely on our purpose-built products to grow their businesses, deliver outstanding user experiences and provide personalized service to their customers. At Salesforce, we believe that business is the greatest platform for change. If you’re looking to drive innovation, create impact at scale, and work on More ❯