Customer Service Jobs in London

201 to 225 of 459 Customer Service Jobs in London

Vera Wang - Ecommerce Manager

London Area, United Kingdom
Provallar Executive Search
a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. … Responsibilities Ecommerce Trading & Merchandising Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity. Apply buying and merchandising expertise to optimise stock, sell-through, and margin. Analyse customer behaviour and deliver measurable improvements in conversion, AOV, and retention. Retail & Partner Management Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers. Build and … Own sales, margin, and profitability targets across ecommerce and partner channels. Lead weekly and monthly reviews with actionable insights. Monitor KPIs and identify growth opportunities across all channels. Operations & Customer Experience Oversee the full ecommerce process from product upload to fulfilment and returns. Partner with logistics and customer service to ensure seamless delivery and customer satisfaction. More ❯
Posted:

Vera Wang - Ecommerce Manager

City of London, London, United Kingdom
Provallar Executive Search
a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. … Responsibilities Ecommerce Trading & Merchandising Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity. Apply buying and merchandising expertise to optimise stock, sell-through, and margin. Analyse customer behaviour and deliver measurable improvements in conversion, AOV, and retention. Retail & Partner Management Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers. Build and … Own sales, margin, and profitability targets across ecommerce and partner channels. Lead weekly and monthly reviews with actionable insights. Monitor KPIs and identify growth opportunities across all channels. Operations & Customer Experience Oversee the full ecommerce process from product upload to fulfilment and returns. Partner with logistics and customer service to ensure seamless delivery and customer satisfaction. More ❯
Posted:

Vera Wang - Ecommerce Manager

london, south east england, united kingdom
Provallar Executive Search
a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. … Responsibilities Ecommerce Trading & Merchandising Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity. Apply buying and merchandising expertise to optimise stock, sell-through, and margin. Analyse customer behaviour and deliver measurable improvements in conversion, AOV, and retention. Retail & Partner Management Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers. Build and … Own sales, margin, and profitability targets across ecommerce and partner channels. Lead weekly and monthly reviews with actionable insights. Monitor KPIs and identify growth opportunities across all channels. Operations & Customer Experience Oversee the full ecommerce process from product upload to fulfilment and returns. Partner with logistics and customer service to ensure seamless delivery and customer satisfaction. More ❯
Posted:

Vera Wang - Ecommerce Manager

london (city of london), south east england, united kingdom
Provallar Executive Search
a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. … Responsibilities Ecommerce Trading & Merchandising Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity. Apply buying and merchandising expertise to optimise stock, sell-through, and margin. Analyse customer behaviour and deliver measurable improvements in conversion, AOV, and retention. Retail & Partner Management Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers. Build and … Own sales, margin, and profitability targets across ecommerce and partner channels. Lead weekly and monthly reviews with actionable insights. Monitor KPIs and identify growth opportunities across all channels. Operations & Customer Experience Oversee the full ecommerce process from product upload to fulfilment and returns. Partner with logistics and customer service to ensure seamless delivery and customer satisfaction. More ❯
Posted:

Audio Visual Field Service Engineer

London, South East, England, United Kingdom
Prospero Integrated
Are you a technically skilled AV professional with a passion for delivering exceptional customer service? Our client-a world-leading audio visual integrator-is seeking an experienced AV Field Service Engineer to join their high-performing Field Engineering team. This is a hands-on role supporting prestigious client sites across the UK and Europe, combining technical expertise … enjoy solving problems on the front line, this is your opportunity to make a real impact. Key Responsibilities Provide onsite and remote technical support across client sites Deliver field service engineering and preventative maintenance as required Conduct site surveys and small works installations, including client handovers Travel to domestic and European client locations (as needed) Work rotational shifts to … meet SLA and KPI requirements Manage fault tickets and ensure timely updates and resolution Maintain high levels of customer satisfaction and uphold commercial standards Complete all necessary administrative tasks to support engineering operations Ideal Candidate Profile Proven experience in AV field service or technical support roles Strong knowledge of AV/VC/UC technologies (e.g., AMX, Crestron More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Service Engineer - Security Systems

City of London, London, United Kingdom
H&K Fire Engineering
Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems. What you … will be doing Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security industry. Experience of IP based networks … and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of IP based networks and security systems. Hold current relevant qualifications to the industry i.e. 18th edition More ❯
Employment Type: Permanent
Salary: Competitive salary, Van, Company Pension Scheme, 25 Days Holiday
Posted:

1st Line IT Support Technician

North London, London, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customer service and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support … Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Business Development Director

London, United Kingdom
Techoraco
Pricing Strategy: Manage inventory, pricing, and sponsorship value propositions to maximise revenue opportunities and client satisfaction. Cross-Functional Collaboration: Align closely with internal departments (Marketing, Production, Operations, Invoicing, Legal, Customer Service, etc.) to ensure seamless delivery of client solutions. Client Engagement: Act as the commercial face of Techoraco at key industry events, cultivating strong client and partner relationships. … new markets, develop products, and innovate sales processes. Deep familiarity with Salesforce, Microsoft Office Suite, Excel, and data tools like Power BI. Experienced in aligning sales with delivery, invoicing, customer data, and business intelligence systems. Personal Attributes & Behaviours Is geared towards a growth mind set and is solutions oriented Commercially astute, pragmatic, and highly analytical Strong communicator with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Engineer

London, United Kingdom
Applause IT Recruitment Ltd
support function with an IT Engineer ready to take the next step in their journey/career. As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company's infrastructure. Additionally, you should possess self-motivation, the capability to handle multiple More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 40,000 Annual
Posted:

IT Engineer

City of London, London, Grosvenor Square, United Kingdom
Applause IT Recruitment Ltd
support function with an IT Engineer ready to take the next step in their journey/career. As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company's infrastructure. Additionally, you should possess self-motivation, the capability to handle multiple More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Benefits
Posted:

Client Delivery Engineer - Digital Support Apprentice

London, England
Randstad
potential Training Learners who complete the Digital Support Technician Level 3 Apprenticeship will gain an understanding of the following knowledge and skills. Non-technical skills • Critical thinking • Effective communication • Customer service • Problem solving • Managing risk and decision making • Coaching and guiding Technical skills • Operate digital information systems • Digital architecture (physical storage vs cloud, the role of operating systems More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

S/4 HANA Public Cloud Consultant – Procurement

London Area, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
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S/4 HANA Public Cloud Consultant – Procurement

City of London, London, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
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S/4 HANA Public Cloud Consultant – Procurement

london, south east england, united kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
Posted:

S/4 HANA Public Cloud Consultant – Procurement

london (city of london), south east england, united kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
SAP Supplier Management Materials Management Sourcing & Contract Management Operational Procurement Supplier Invoice Management Procurement Analytics Central Invoice Management Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with a desire to learn and More ❯
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SAP S4 HANA Public Cloud Consultant – EPPM / Professional Services

London Area, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
Professional Services Knowledge of Extensibility options within Enterprise Projects and Professional Services (e.g. Custom Fields). Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client Strong analytical and problem-solving skills Results driven Ability to work in (virtual) teams More ❯
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SAP S4 HANA Public Cloud Consultant – EPPM / Professional Services

City of London, London, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
Professional Services Knowledge of Extensibility options within Enterprise Projects and Professional Services (e.g. Custom Fields). Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client Strong analytical and problem-solving skills Results driven Ability to work in (virtual) teams More ❯
Posted:

Data Centre Engineer

London, South East, England, United Kingdom
Claranet Limited
ensure maximum uptime. As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in … Key Responsibilities Troubleshooting and repair of hardware faults and the installation of spares or components as required Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations from internal teams Providing internal … with timely updates on progress of incidents Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics Documentation of Data Centre equipment, service configuration and hardware solutions Carry out physical checks and audits as required by the business and its customers Update and maintain Claranet databases following all changes to equipment or More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Identity & Access Management Engineer - 11am to 7pm

London, South East, England, United Kingdom
Precise Placements
mail, and telephony systems as they relate to user identity. Coordinates with Human Resources for on/off boarding of all personnel. Works in cooperation with the Firm-Wide Service Desk and Technology Support staff members in the troubleshooting, diagnosis, and resolution of incidents. Occasionally provides technical support to end users. Must have excellent troubleshooting and customer service More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

ITMS -Field Engineer

Orpington, London, United Kingdom
Fresh People Ltd
IT support team. This is an urgent requirement with an immediate start available. The role is split 50/50 between office-based work in Orpington and travel to customer sites, providing hands-on technical support. Key Responsibilities Provide 2nd line desktop and field support, resolving a wide range of user issues. Diagnose and fix problems with desktops, laptops … Skills & Experience Previous experience in a 2nd line/desktop support role. Knowledge of Windows, Microsoft 365, Active Directory and general networking. Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel to customer sites. Relevant certifications (e.g. CompTIA A+, Network+, MCP) are an advantage. Whats More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Security Alarm Engineer

London, Billericay, Essex, United Kingdom
Thrive SW
Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯
Employment Type: Permanent
Salary: £45000 - £48000/annum
Posted:

IT & Data Support Officer

SE11, Elephant & Castle, Greater London, United Kingdom
Hybrid / WFH Options
Social Interest Group
might be possible Salary: £28,560 Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department About the role We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent … multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation. About you We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be … reference to use of systems and develop training videos/materials Working knowledge of business intelligence/reporting and database Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels Ability to problem solve, use own initiative, and work in a proactive manner More ❯
Employment Type: Permanent
Salary: £28560/annum
Posted:

1st Line IT Support Technician

London, United Kingdom
Tech Ahoy
a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line IT Support Technician

London, South East, England, United Kingdom
Tech Ahoy
a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

1st Line IT Support Engineer

London, South East, England, United Kingdom
R3vamp Limited
Southwest London Duration: 12 months Hours: Mon–Fri, 8am–5pm Day Rate: £140 - £180 p/d DOE We are seeking an Onsite IT Support Engineer to join a customer-facing team in Southwest London. This is a 12-month contract , Monday–Friday (8am–5pm), with an immediate start. Key responsibilities: Provide 1st line IT support across a Microsoft … working efficiently within a small, fast-paced team. Requirements: Proven experience in IT support within Microsoft environments. Strong troubleshooting skills across desktop, mobile, and collaboration tools. Excellent communication and customer service skills. Ability to work independently and as part of a team. More ❯
Employment Type: Contractor
Rate: £140 - £180 per day
Posted:
Customer Service
London
10th Percentile
£28,500
25th Percentile
£31,250
Median
£38,500
75th Percentile
£57,500
90th Percentile
£72,500