in diagnosing and repairing consumer and business IT equipment, while also supporting clients with Microsoft 365 administration. The apprentice will gain practical skills in both technical repair and cloud service management, with full training provided. Responsibilities Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices. Support in carrying out repairs including component replacements, upgrades, and … staff in resolving client tickets and projects. Desirable skills: Passion for technology, problem-solving, and helping people. Strong interest in both hardware repair and cloud services. Good communication and customerservice skills. Willingness to learn new systems and follow technical procedures. Organised, reliable, and able to follow health and safety guidelines. Entry requirements: 3 GCSEs (or equivalent) at More ❯
support a leading global technology company's Executive Briefing Program in London. This is a fantastic opportunity to join a fast-paced, international environment and contribute to high-impact customer engagement initiatives. About the Role You'll be responsible for the planning, setup, and execution of executive briefings, ensuring a seamless and professional experience for visiting customers and internal … stakeholders. This role involves cross-functional collaboration, vendor coordination, and concierge-level service delivery. Key Responsibilities Coordinate all logistical aspects of executive briefings, including catering, room setup, and marketing materials Act as the main point of contact for briefing requestors and internal teams Provide on-site support during briefings, ensuring smooth execution and high-quality customer experience Maintain … a library of local recommendations for visiting guests Capture and report briefing data to support team KPIs Skills & Experience Proven experience in event coordination, hospitality, or facilities management Strong customerservice orientation and executive presence Excellent communication and interpersonal skills Ability to multitask and work independently in a fast-paced environment Experience in a corporate, multinational setting preferred More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customerservice? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you More ❯
maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customerservice: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with More ❯
fruitful, long-term partnership. Be present in-market, including in-person meetings with agency contacts, attending/speaking at conferences and locking in networking opportunities to build Linkby’s customer base. Manage and grow team revenue Month on Month and Year on Year in guidance with monthly & yearly targets. Manage a small team of direct reports to ensure they … Country Lead & Head of Global Sales. Lead the development of broader internal and external agency management processes to improve efficiency and external initiatives to drive growth further. Lead on customerservice issues if/when they occur, finding solutions that balance both customer and business needs/interests. Qualifications 5+ years of experience working within, or being More ❯
fruitful, long-term partnership. Be present in-market, including in-person meetings with agency contacts, attending/speaking at conferences and locking in networking opportunities to build Linkby’s customer base. Manage and grow team revenue Month on Month and Year on Year in guidance with monthly & yearly targets. Manage a small team of direct reports to ensure they … Country Lead & Head of Global Sales. Lead the development of broader internal and external agency management processes to improve efficiency and external initiatives to drive growth further. Lead on customerservice issues if/when they occur, finding solutions that balance both customer and business needs/interests. Qualifications 5+ years of experience working within, or being More ❯
ownership of the sales cycle, from initial prospecting and lead generation to negotiation, contract signing, and seamless handover to the delivery team. Strategic Solutioning: Architect and propose compelling, multi-service blended outsourcing solutions (e.g., combining F&A, IT, CustomerService, and Data Analytics) that address complex client challenges and deliver measurable ROI. C-Level Engagement: Develop and … rather than just a vendor. Market Intelligence: Serve as the voice of the market, providing insights on competitor activity, emerging client needs, and industry trends to shape our future service offerings and go-to-market strategy. Pipeline & Forecast Management: Maintain an accurate and dynamic sales forecast, providing regular and transparent reporting to the global leadership team on pipeline status … complex BPO deals. Your CV will detail specific deals you have originated and closed. Blended Solution Specialist: Direct experience in structuring and selling blended outsourcing solutions that incorporate multiple service lines into a single, cohesive proposal. Negotiation Skills: Exceptional negotiation and deal-structuring skills, with experience in navigating complex legal and commercial terms. Senior Presence: Polished and persuasive communicator More ❯
and administer Office 365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment and management (SCCM, Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in … Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customerservice skills, with the ability to support non-technical users. Desirable: VMWare, Mac OS administration, server management, PowerShell, and networking (TCP/IP, DNS, DHCP). Hours: 35 hrs per week (8:30-5:00, Mon-Fri).Occasional evening cover (until 9pm) on More ❯
a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software support agents have gone on … expertise to investigate technical issues and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customerservice to your customers, ensuring that they feel happy and satisfied and get the most … organisation skills Good diagnostic/problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯
integration, furnishing comprehensive documentation and hands-on support for smooth implementation. Collaborate closely with internal teams, including developers, product managers, and QA, to drive ongoing enhancements and ensure exceptional customer satisfaction. Develop and maintain user documentation, including knowledge base articles, FAQs, and user guides, to empower clients and support team members. WHAT YOU'LL BRING: Bachelor's degree in … with the ability to diagnose and resolve complex technical issues. Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong customerservice skills and a commitment to delivering a high level of client satisfaction. Ability to work independently and as part of a team, managing multiple tasks and priorities. More ❯
integration, furnishing comprehensive documentation and hands-on support for smooth implementation. Collaborate closely with internal teams, including developers, product managers, and QA, to drive ongoing enhancements and ensure exceptional customer satisfaction. Develop and maintain user documentation, including knowledge base articles, FAQs, and user guides, to empower clients and support team members. WHAT YOU'LL BRING: Bachelor's degree in … with the ability to diagnose and resolve complex technical issues. Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong customerservice skills and a commitment to delivering a high level of client satisfaction. Ability to work independently and as part of a team, managing multiple tasks and priorities. More ❯
concise communication with team members, vendors, and proprietors. Organizational Skills: Prioritize tasks and maintain an organized work environment. Attention to Detail: Ensure accuracy in reports, documentation, and data entry. CustomerService: Professionally assist with internal and external customer queries and provide support. Adaptability: Flexibility in handling changing priorities and tasks. Team Collaboration: Collaborate effectively with colleagues and More ❯
and mobile app usage Direct users to digital training content Log recurring issues and feedback to the project team Requirements: Good working knowledge of Microsoft Teams Strong communication and customerservice skills Comfortable working in a visible, user-facing role Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply More ❯
and mobile app usage Direct users to digital training content Log recurring issues and feedback to the project team Requirements: Good working knowledge of Microsoft Teams Strong communication and customerservice skills Comfortable working in a visible, user-facing role Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply More ❯
work closely with the Product team to influence the product roadmap based on the market insights and user feedback. You'll work closely with the supply team, operations and customer services teams to ensure seamless collaboration across all touch points, and you'll work closely with the leadership and finanance team to ensure all marketing programmes meet or exceeed More ❯
+ overtime (1.5x/2x) + on-call payments Contract Type: Full-time, Permanent About the Role Due to continued business growth, our client is seeking an experienced CCTV Service & Maintenance Engineer to join their established team. In this role, youll be responsible for the servicing, fault-finding, and planned maintenance of CCTV systems , ensuring minimal downtime and excellent … service delivery for a variety of commercial clients. Experience with access control and door entry systems would be a strong advantage. This role is field-based across London and surrounding areas, with a structured on-call rota. Key Responsibilities Carry out servicing and preventative maintenance of CCTV systems. Diagnose and repair faults quickly and effectively. Complete reports and ensure … compliance with company standards. Provide excellent customerservice on-site. Take part in an on-call rota (1 in 9 weeks, with standby allowance). What Were Looking For Minimum 4 years experience as a service/maintenance engineer in the CCTV/security sector. Knowledge of access control/door entry systems desirable. Strong knowledge of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Gold Group
Project Manager - London Based Hybrid Working x3 days in the office £40k - £45k + Great Benefits Must have previous experience of IT Project Management within an IT Managed Service Provider! My client is a award winning London based IT Managed Service Provider who are looking to recruit a IT Project Manager to join the PMO function on a … hybrid working model x3 day in the office. As a Project Manager you MUST have previous experience of working within an IT Managed Service Provider As a Project Manager you will have previous MSP experience with IT/Technical knowledge be managing 20 plus projects at a time and ideally PRINCE2 qualified. As a Project Manager you will be … Has an understanding of IT/from an IT background Amazing Organisation and communication skills Attention to detail Manage own time effectively Good understanding of technical tasks Excellent grammar Customerservice driven Ability to work in a team but also independently Experienced in effective problem-solving with ability to resolve individually Project Manager Desirable skills PRINCE2 qualified Experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Project Manager - London Based Hybrid Working x3 days in the office £40k - £45k + Great Benefits Must have previous experience of IT Project Management within an IT Managed Service Provider! My client is a award winning London based IT Managed Service Provider who are looking to recruit a IT Project Manager to join the PMO function on a … hybrid working model x3 day in the office. As a Project Manager you MUST have previous experience of working within an IT Managed Service Provider As a Project Manager you will have previous MSP experience with IT/Technical knowledge be managing 20 plus projects at a time and ideally PRINCE2 qualified. As a Project Manager you will be … Has an understanding of IT/from an IT background Amazing Organisation and communication skills Attention to detail Manage own time effectively Good understanding of technical tasks Excellent grammar Customerservice driven Ability to work in a team but also independently Experienced in effective problem-solving with ability to resolve individually Project Manager Desirable skills PRINCE2 qualified Experience More ❯
Surrey, London Fire and Security Engineer required for a company based near Dartford To apply for this opportunity you must have or hold the following: • Fire and intruder alarm service experience • Extensive Knowledge of Intruder alarms • Excellent customerservice skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Some Installation experience a bonus, but not essential • Ability … security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering the South East Benefits Include: • Company Vehicle • Mobile Phone • Stand More ❯
reputable dealership group, offering genuine career growth, a strong earning potential, and a supportive environment. Key Responsibilities Develop integrated sales and aftersales solutions for local business clients, ensuring exceptional customerservice Prospect and grow relationships with fleet and SME customers to maximise business opportunities and retention Represent the dealership professionally, maintaining high standards of customer satisfaction Manage … enquiries, prepare quotations, and close B2B sales opportunities Ensure full compliance with FCA regulations in the sale and administration of finance and insurance products Handle customer data in line with Data Protection and GDPR regulations About You Proven experience in automotive business-to-business (B2B) or fleet/commercial vehicle sales Excellent relationship-building and negotiation skills Commercially aware More ❯
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customerservice to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customerservice to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
East London, London, United Kingdom Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customerservice to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customerservice to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customerservice to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯