226 to 250 of 395 Customer Service Jobs in London

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

believe we can achieve this using conversational AI and deep integrations. While most chatbots only cause frustration, we have built the Ecommerce chatbot that actually works! It can resolve customer issues end to end, detect carrier problems, perform investigations, issue return labels, refunds, replacements, and do all of this proactively before the customer even notices the issue. The … bot also replies to emails, analyses photos of defected products and can guide customer service agents. On top of all that there is advanced analytics that delivers metrics not only on AI performance but also unique insights such as order delivery bottlenecks. Some of the select customers that have joined us on this mission are: On, Holland & Barrett More ❯

containing multiple technologies, servers, and logical environments. Proven track record of end-to-end project lifecycle including requirement analysis, testing, deployment, and production Support. Strong team player with a customer service orientation with the ability to forge relationships at all levels of the company and across diverse cultures. More ❯

but growing and established MSP that have an urgent requirement for a 2nd Line Field Engineer. As 2nd Line Field Engineer you will be driven by outstanding levels of customer service, with a real strength in client communication. As 2nd Line field Engineer you will have a broad range of technical skills across technology such as M365, Server More ❯

inconsistencies, or duplicates. Ensuring data integrity and supporting the wider operations team. Skills and experience required to be considered for this role: Previous experience in data entry, administration, or customer service (preferred but not essential). Strong attention to detail and accuracy. Confident communication skills for outbound verification calls. Comfortable working with databases and repetitive data tasks. Proficient More ❯

into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯

into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯

with third-party APIs and services Managing and, when needed, troubleshooting both Microsoft Exchanges and Google Workspace environments Supporting internal systems and tools with basic IT support, ensuring the customer service team are well supported in their needs Collaborating on both hardware and software installations and updates for the business Working cross-functionally across the business to improve More ❯

Striving to enhance the consultant experience and contributing to goals for increased retention, engagement extensions, and rapid redeployment. What you will bring Accountability for being a model in a customer-service oriented environment; excellent verbal and written communication skills in a professional services environment. Ability to work independently, follow procedures and pay careful attention to detail in a More ❯

. Strong experience in reporting. Strong hands-on delivery in travel settings configurations. Experience in using a CRM system to track and resolve issues. Professional Skills: Business acumen and customer service mind-set. Effective communication skills. Analyses and compartmentalizes issues. Makes systematic and rational judgments based on relevant information. Can interpret data and quickly identify symptoms & root causes. More ❯

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview The Specialist, Legal Products will support the Legal Products team with: Updates and maintenance of Knowledge Bank (SharePoint), Legatics, Contract Companion and Jigsaw Supporting More ❯

years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Extensive experience across the ServiceNow core platform security performance and compliance Extensive More ❯

Enablement Manager, Global Partner Enablement If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we'd like to speak with you! Here's your chance to join Global Partner Enablement team working in the highly visible role of Senior Partner Enablement … Channel Partner • Use and analyze AWS data to identify key trends in the region across the APN channel partners, and with the APN sales leaders in the territory determine service and product priorities for territory training plans and curriculum to deliver customer satisfaction and partner revenue. • Increase the number of AWS certified and accredited individuals in the Partner More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯

Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform Experience in leading business discussions with customers for project discovery and business process mapping Experience in leading discussions around business requirements, product backlog More ❯

of online support and business support coordinators to manage both internal and external customers dealing with 1 st line technical support including troubleshooting and system functionality. This is a customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. … company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. The role At least 12 months experience working in a similar technical support … role, including the delivery of exceptional customer service for online systems and booking tools Ability to monitor and manage support queries, ensuring timely resolutions and proper escalation is adhered to across company processes and procedures You will be responsible for client queries such as technical and system issues including change requests, whilst liaising with key internal stakeholders Strong More ❯

team of online support and business support coordinators to manage both internal and external customers dealing with 1st line technical support including troubleshooting and system functionality. This is a customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. … company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least 12 months experience working in … a similar technical support role, including the delivery of exceptional customer service for online systems and booking tools Ability to monitor and manage support queries, ensuring timely resolutions and proper escalation is adhered to across company processes and procedures You will be responsible for client queries such as technical and system issues including change requests, whilst liaising with More ❯

Law Firm, taking full responsibility for managing and overseeing all activity across the events department, developing, coordinating, and delivering the best-in-class, high profile events within a managed service environment. Responsible for taking ownership of the deliverables of the account ensuring the smooth operations from conception to completion. One of many openings available at proAV (who have over … technologies, services, and training. This is an exciting opportunity for an exceptional, experienced Event and Production Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Development, coordination, and delivery of best-in-class high … profile events within a manged service environment Take ownership of each event from conception to completion Collaborate with technical teams, planning and execution of events within the Design Lab and client floor spaces. Delivering virtual events including conferences, webinars, broadcasts and webcasts Serve as a main point of contact and subject matter expert to clients and planners to scope More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £42k basic salary, with OTE taking your package higher … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Dutch Speaker) *Bi-lingual fluency in English and Dutch required* Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £42k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯