226 to 250 of 791 Customer Service Jobs in London

timely processing of franchisee payments while managing the company's credit control activities and accounts receivable performance. Working closely with Finance, Operations, IT, Customer Services, and our franchise network, you will ensure that payments are processed accurately, outstanding debts are effectively managed, and robust financial controls are maintained. … queries. Review and validate franchisee timesheets for accuracy and completeness. Verify hours worked, completed jobs, and supporting documentation. Investigate and resolve billing discrepancies and customer queries. Ensure franchisee settlements are processed accurately and within agreed deadlines. Build strong working relationships with franchisees and operational teams. Apply authorised deductions, including ...

Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Core Cloud, you will help deliver intelligent, scalable solutions to transform customer operations. In addition to providing technical advice on customer relationship management and customer service, you will translate client needs into actionable … various sizes and industries, from identifying technical requirements to helping your team implement them. Tasks How you help us make digital transformation tangible: Analyse customer requirements and optimise as well as implement methods and processes Translate business requirements into technical solution designs using Salesforce technologies Configure Salesforce Sales ...

will act as a trusted advisor to customers, lead engagements across Microsoft 365 and AI technologies, and contribute to presales, solution design, and service development. You will report to the Director of AI & Cyber Security and act as a second-in-command within this function, supporting both delivery … your responsibilities will extend well beyond those of a typical consultant. You will not only deliver project-based work to enhance and optimise the customer's IT environment, but also take ownership of entire workstreams, ensuring end-to-end delivery with full technical oversight. Drawing on significant experience within ...

Client Success Manager, Customer Experience - 1 year FTC London, England, United Kingdom (Hybrid) Job Description Building on several years of growth, Ipsos has ambitious targets for the future. The CX Service Line has an enviable client list, award winning programmes and as industry recognised leaders we are driving … change both in Ipsos and the wider CX world. The Client Service team holds the overall relationships with clients across our accounts and includes a combination of Insights, Professional Services and Client Success specialists. Client Success at Ipsos CX is all about getting the best ...

with cross functional colleagues in Technology, Engineering, and Commercial teams, but also with customers and external Partners to ensure a strong ROI and great customer and partner experience across their product portfolio. Product Manager Responsibilities:· Responsible for products and solution to deliver company strategy & objectives around increasing the electronic … Analyse market needs, and the evolving and changing competitive landscape to inform the design of products and services.· Must have a strong commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support. ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean ...

looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments. As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience. Key ResponsibilitiesDiagnose, service, and repair professional audio visual systems. Carry out planned preventative maintenance (PPM) visits. Respond to reactive service calls ...

passionate Customer Success Manager with a desire to be at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Customer Success Manager at Smartly … take ownership of your own customers from the first week, give consultative advice, scope and drive successful product trials and drive customer engagement. You function as the crucial link between platform partners and our product development team. You’ll work at the cutting edge of a fast-paced online ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Group is currently seeking a Service Desk Technician based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust … technology and data at Fitch? Visit: https://careers.fitch.group/content/Technology-and-Data/About the Role The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service ...

Role Overview We are seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities … Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field Service). Create and maintain Plugins, Custom Workflow Activities, JavaScript/TypeScript customisations, and Web APIs. Configure entities, forms, views, dashboards, business rules, and security roles. Build Power Apps (Model-Driven and Canvas Apps), Power Automate ...

Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams. What's in it for you? Contract Type: Permanent, Full time Working Pattern … plus BH, flexi-working and a chance to increase holiday days, pension and much more! Start Date: ASAP Your Key Responsibilities : Deliver high-quality customer service and proactively seek feedback. Handle customer inquiries through emails and phone calls. Create, manage, and distribute quotations to support the sales ...

Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams. What's in it for you? Contract Type: Permanent, Full time Working Pattern … plus BH, flexi-working and a chance to increase holiday days, pension and much more! Start Date: ASAP Your Key Responsibilities : Deliver high-quality customer service and proactively seek feedback. Handle customer inquiries through emails and phone calls. Create, manage, and distribute quotations to support the sales ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … invest in you!. Job DescriptionHere at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE is Version ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

professional looking to provide support in a thriving academy? We are currently looking to appoint an ICT Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Clapham. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support … advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known ...

week Hybrid working (approximately 60% office-based) Central London location Rotating shifts between 8:00am and 5:00pm Working as part of the IT Service Desk, you'll provide 1st line support to users across the organisation, resolving technical issues and service requests while delivering excellent customer service. Key Responsibilities Provide 1st line IT support via phone, email, Teams and self-service portal Troubleshoot hardware, software, account and device issues Log, prioritise and manage incidents through the ITSM system Escalate complex issues where required Support Windows 11, Android, Microsoft 365, Active Directory, SCCM and Intune ...

improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

team goals and outcomes Take responsibility and accountability for completing tasks and achieving objectives Resolve problems and identify opportunities proactively Demonstrate commitment to customer service and customer satisfaction Collaborate within an evolving industry and build stakeholder confidence through subject-matter expertise Make timely and informed decisions while ...

required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network … resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience and support secure cloud and on-premises environments. Service Management, Automation & Technical Leadership Lead the monitoring, observability, performance and capacity management ...

Customer Support Engineer - AI Tech Oxford Circus, London - Hybrid £ 30,000-£35,000 DOE 2-3 days per week with the team Fast-growing AI startup | Potential equity We're working with an exciting, fast-growing AI technology company that is looking for a Customer Support Engineer … combination of technology, problem-solving and working directly with customers. What you'll be doing: * Onboarding new customers and leading product demos * Providing ongoing customer and technical support * Troubleshooting platform, configuration and technical issues * Managing support tickets, bugs and customer requests * Working closely with the Product Development team ...

support to approximately 2,000 global users in accordance with business requirements;Participate in a rotational on-call schedule to provide weekend support;Manage service requests and incidents within defined service-level agreements, in line with documented internal runbooks;Provide first- and second-level support by triaging, diagnosing … resolving service issues;Collaborate with Level 2 and Level 3 internal teams, external partners, and vendors to resolve complex incidents;Provide end-to-end hardware support, including inventory management and equipment procurement as required;Develop and maintain knowledge base articles and runbooks related to support processes, system changes ...

experience providing first-line support, troubleshooting hardware/software, assisting with installations and maintaining IT/AV systems. Develop networking, Microsoft, Teams Rooms and customer service skills on a level 3 apprenticeship. Role Key Responsibilities: IT Support: Provide first-line technical support to customers and colleagues Respond … engineering team in identifying and resolving connectivity issues and developing your understanding of how different technologies work together. Installation & Onsite Support: Assist engineers with customer installations Help prepare equipment before installations Assist with configuring and testing technology Support onsite troubleshooting Test AV and IT equipment following installation Help ensure ...

decision-making throughout a projects' life cycle. You will be responsible for effectively overseeing each project to ensure a high standard of quality and customer service. Throughout the life cycle of the project, you will liaise with key stakeholders to ensure they are informed and engaged during the implementation … Identify and track critical path/activities, risks, contingencies and alternatives and offer suggestions to get projects back on track when necessary Proactively address customer concerns and meet or exceed customer needs Resolving, tracing and escalating critical issues to minimize project risk factors Establish and maintain relationships with ...

take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Senior Customer Success Manager at the company, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product … trials and drive customer engagement. You function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing ...