26 to 50 of 154 Customer Service Jobs in London

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

will lead the Network & IT Support Team As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels, leading a team of 4 Network … Support Engineers You'll lead from the front, supporting engineers with technical escalations while driving service quality, customer satisfaction, and continuous improvement across the support function. Essential Skills - Networking & Wi-Fi Enterprise Wi-Fi troubleshooting and support LAN/WAN TCP/IP, DNS, DHCP, VLANs and VPNs ...

will lead the Network & IT Support Team As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels, leading a team of 4 Network … Support Engineers You'll lead from the front, supporting engineers with technical escalations while driving service quality, customer satisfaction, and continuous improvement across the support function. Essential Skills - Networking & Wi-Fi Enterprise Wi-Fi troubleshooting and support LAN/WAN TCP/IP, DNS, DHCP, VLANs and VPNs ...

company to recruit an experienced CCTV & Access Control Engineer. This is an excellent opportunity to join a growing business with an outstanding reputation for customer service, quality installations and long-term client relationships. If you're an experienced service and maintenance engineer who enjoys fault finding, working … with premium clients and delivering exceptional service, we'd love to hear from you. The Role You'll be responsible for the planned preventative maintenance, servicing and repair of CCTV and access control systems across a portfolio of commercial sites throughout Central London. Working independently, you'll diagnose faults ...

company to recruit an experienced CCTV & Access Control Engineer. This is an excellent opportunity to join a growing business with an outstanding reputation for customer service, quality installations and long-term client relationships. If you're an experienced service and maintenance engineer who enjoys fault finding, working … with premium clients and delivering exceptional service, we'd love to hear from you. The Role You'll be responsible for the planned preventative maintenance, servicing and repair of CCTV and access control systems across a portfolio of commercial sites throughout Central London. Working independently, you'll diagnose faults ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions … other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities. Candidates can be based in either ...

Field Service Engineer Location: North London, UK Department: Customer Services Reports to: Head of Customer Services and Support Direct reports: None Normal working week: 37 hours The role Support customers using maritime navigation and surveillance radar equipment on naval vessels, commercial vessels and shore-based installations. This … predominantly field-based position within a customer service team, combining hands-on engineering, technical support and customer communication. Travel and working arrangements Regular travel across the UK and overseas is required, sometimes at short notice. Most assignments last no more than two weeks. Some work may extend ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. We are currently recruiting on behalf … maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative ...

position for a Field Service Engineer role covering the South of the UK has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV … systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering the South of the UK, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance ...

European Field Service Engineer, Laboratory Robotic Systems Basic Salary £60,000 to £70,000 Depending on Experience Bonus 10% Car Allowance £8,000 Pension Healthcare Life Insurance Phone, Laptop Holidays *** This role involves extensive European travel and circa three nights away from home per week *** The Role – European Field … Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including ...

will be doing The Deskside Support Engineer function is responsible for providing high-quality, hands-on IT support to users, resolving incidents and service requests face-to-face. The role requires strong technical capability, excellent customer service, and clear ownership of issues through to resolution. The role … requires the support of end-user devices, applications, peripherals, meeting room technology, and workplace IT services, while working closely with the wider Service Desk and Technical Teams. Provide face-to-face technical support for end users. Diagnose and resolve hardware, software, operating system, and connectivity issues. Support Windows ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced ...

performing Data & Insights function. This is a fast-moving, technology-led financial services business with a strong focus on data, digital products and improving customer experiences. The Operations function spans areas including Customer Experience, KYC and Client Onboarding, Payments, Transaction Reporting and AI Operations; Analytics sits … internal copilots and ensure that AI initiatives are backed by robust analytical frameworks. You'll also work across areas such as workforce analysis, customer-service operations, KYC and operational efficiency. Your Skills & Experience Proven experience managing an analytics team Strong SQL skills Strong statistical understanding, including A/ ...

Service Engineer Internal job title - Generalist Service Representative II Location: London, Slough, South East UK Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Your Mission: As an original equipment manufacturer … critical power products, the position will be accountable for working within critical power environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities ...

proactive engineer to be the face of Wifinity for our clients across a patch stretching from South Croydon towards the South Coast, supporting customer sites across the wider South East region, over approximately 50 miles of territory. You will deliver first-class customer support, technical solutions, and commissioning … ensuring installations meet design and company standards. This role provides hands-on exposure to large-scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence. About us: Were a UK-based managed internet provider delivering B2C & B2B connectivity solutions for organisations and their customers. ...

Security Service Technician Summary The Service Technician will install, maintain, service, troubleshoot, and support advanced electronic security systems across enterprise customer environments. The role combines reactive service support, planned preventative maintenance (PPM), system upgrades, and the delivery of small works projects. The successful candidate will … possess strong technical knowledge of enterprise access control, CCTV, intrusion detection, and integrated security platforms while delivering exceptional customer service. This role includes both field-based and technical support responsibilities, ensuring systems operate efficiently, securely, and in line with customer requirements. Essential Duties and Responsibilities Attend reactive service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles … also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from ...

newly implemented Dynamics 365 CE environment. This is a great opportunity for a D365 CE professional with strong functional experience across Project Operations, Field Service and Sales to play a key role in the ongoing development and support of the D365 estate. You'll work closely with the wider … improvement. Key Responsibilities Build, extend and support Dynamics 365 CE applications, including system and data integrations Provide functional expertise across D365 Project Operations, Field Service and Sales Gather and translate business requirements into functional and technical D365 solutions Lead workshops, challenge requirements and manage stakeholder expectations Identify and resolve ...

Summary - Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. - Perform reactive service visits as required to meet contracted customer's service level agreements. - Perform planned preventive maintenance visits as required in line with contracted … customers service level agreements. - Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. - Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive ...