26 to 50 of 236 Customer Service Jobs in London

Service Engineer Location: Surrey/London - Home-Based with Travel to Customer Sites Salary: £27 - £29,000 per annum (depending on experience) Employment Type: Full-Time Join our client as an IT Service Engineer - Home Based Opportunity with Great Benefits! Are you passionate about technology and delivering … outstanding customer service As an IT Service Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, remote environment. You’ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity ...

currently looking for Customer Executive's to join a Tech firm based in Central London. This role is working 9-6 and is paying £14 hour, this includes hybrid working. This position could suit an up and coming graduate with a minimum of one year's customer service experience. The role Answer customer questions by phone, email, webchat, social media or in person. Explain products, services and policies. Take orders Arrange appointments. Sell products or services and process payments Handle feedback and complaints. Deal with contract renewals and subscriptions. ...

their IT Support team. The team of 16 supports users across the EMEA region on a wide range of issues. Responsibilities are shared across Service Desk support, Hardware and Floorwalking. You will be supporting users across the whole business and at all levels including the trading team that need … minimise downtime at every opportunity. We are looking for a positive, solution-focused IT Support professional with excellent customer service skills. You will be involved in BAU support as well as project support. The successful candidate will have the following experience: 2-7 years of experience ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

Lead Generation and Management: Assist with lead generation activities, such as online research and some outbound calling to prospective customers and maintain and update customer records and sales pipelines in the CRM (SalesForce) system. Collaboration: Coordinate with various internal departments, including marketing, product, and customer service … align strategies and resolve complex issues for merchants and partners. Data Management and Analysis: Utilize CRM software (e.g., Salesforce) to track leads, update customer records, and analyze sales performance data to provide insights for strategic decision-making. Creating and generating reports to and identify sales/acceptance gaps. Skills ...

Location: United Kingdom Security Clearance: (BPSS) Clearance Employment Type: PermanentLinking Humans is partnering with a UK-based organisation where ServiceNow underpins Customer Experience, Technology Experience, and Employee Experience at scale. This role sits firmly between a hands-on developer and an architect and is designed for someone … multiple modules and experience layers. Role overview As a ServiceNow Implementation Specialist, you will be responsible for delivering end-to-end ServiceNow capabilities across customer, employee, and technology workflows. You will work closely with senior consultants and architects while taking ownership of hands-on configuration and integration.This role requires ...

hire company with a strong reputation across the South East. We provide a wide range of lifting, access, and construction equipment to a broad customer base and pride ourselves on excellent service and expert knowledge. Role Overview: We're looking for an experienced and qualified Area Lifting Engineer … carry out maintenance, testing and certification of our lifting equipment both in depot and on customer sites across London, Surrey, Sussex and Kent. Key Responsibilities: Conduct repairs and maintenance on our full range of lifting equipment. Perform 6-monthly LOLER inspections and certifications. Carry out inspections and testing ...

busy data centre environment. You’ll handle cabling requests, troubleshoot faults, support hardware installations, and keep all documentation accurate using a range of customer platforms. This role requires strong communication, excellent customer service, and the ability to work flexibly in a fast-paced, technical setting. Key Responsibilities … maintenance tasks such as cabinet, PDU, and containment modifications. Administration & Coordination Log and update tasks using platforms such as ServiceNow, Office 365, SmartView, and customer portals. Raise and manage tickets with co-location providers. Maintain accurate patching schedules, stock lists, and site inventory. Ensure all work has appropriate client ...

Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues/tickets. The successful 1st Line Support will have solid previous experience in IT Support within … environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1st line issues, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with management and senior staff members ...

Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues/tickets. The successful 1st Line Support will have solid previous experience in IT Support within … environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1st line issues, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with management and senior staff members ...

Victoria Salary: £40,000 per annum Start Date: ASAP Employer: Global Leading IT Consultancy About the Role Chapman Tate is seeking a skilled and customer-focused 2nd Line Helpdesk Support Specialist to join a prestigious global consultancy working onsite across London and Guildford. This is an excellent opportunity … issues. Support database applications and diagnose application-related errors. Manage tickets and ensure issues are resolved within agreed SLAs. Deliver a high standard of customer service, ensuring clear communication and professional handling of all queries. Collaborate with wider IT teams across the consultancy to ensure continuous improvement ...

Operations Manager London/South East £55,000 - £65,000 Our client who are a Managed Service Provider are seeking an experienced IT Operations Manager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing … high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a support and fun organisation. As the IT Operations Manager, you will be responsible for aligning the team with ...

team. We launched our Credit Card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a member of the Product team, you will play a key role in helping us achieve our ambitious goals. The Zable … credit card is a Mobile App-first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably. Role This ...

Service Desk Team Lead - Professional Services - £50k - £60k - London The Service Desk Supervisor oversees the daily operations of the London IT Service Desk, ensuring top-tier technical support and exemplary customer service for all staff, and clients. In addition to general local and global service … duties, this role at times will involve hands-on user support across multiple channels - phone, email, instant messaging/chat, and in-person. The Service Desk Supervisor coordinates closely with colleagues across the firm's global IT structure to provide seamless 24/7 support in a follow ...

role is required to drive core network transformation, technical planning, detailed preparation, job packs and co-ordination of technology and preparing designs for service migrations between network sites. To manage the relationships with key supporting teams such as Product, Network Architecture, Engineering, Sales, Accounts and Operations for workload … role is required to drive core network transformation, technical planning, detailed preparation, job packs and co-ordination of technology and preparing designs for service migrations between network sites. To manage the relationships with key supporting teams such as Product, Network Architecture, Engineering, Sales, Accounts and Operations for workload ...

manager you will be working with the IT Procurement team, to provide resolution of requests for colleagues and engage with suppliers. The role is customer-focused and requires confidence in communicating whilst resolving everyday technology challenges. This is an entry-level position for a charismatic candidate, with excellent customer service skills, who’s passionate about IT and looking to gain experience in IT Purchasing and procurement functions, whilst also learning IT support. The interview process is anticipated to commence in January 2026 Responsibilities Respond to purchasing requests and queries, raising requisitions and purchase orders. Manage software licensing ...

Help drive a business-led enterprise AI strategy Advise senior leaders on value-driven AI adoption and strategic direction. Align business functions (Marketing, Sales, Customer Service, etc.) to outcome-focused AI roadmaps. Assess and guide existing AI consulting and agent-development teams. Provide expert insight on GenAI platforms … understanding of GenAI platforms (e.g., Gemini, Microsoft Copilot, OpenAI, Anthropic) and their practical constraints. Experience building AI roadmaps that align business functions (Marketing, Sales, Customer Service, Operations, Digital, Risk). Knowledge of AI governance, risk, compliance, and responsible AI frameworks relevant to FS environments. Exposure to AI delivery ...

Help drive a business-led enterprise AI strategy Advise senior leaders on value-driven AI adoption and strategic direction. Align business functions (Marketing, Sales, Customer Service, etc.) to outcome-focused AI roadmaps. Assess and guide existing AI consulting and agent-development teams. Provide expert insight on GenAI platforms … understanding of GenAI platforms (e.g., Gemini, Microsoft Copilot, OpenAI, Anthropic) and their practical constraints. Experience building AI roadmaps that align business functions (Marketing, Sales, Customer Service, Operations, Digital, Risk). Knowledge of AI governance, risk, compliance, and responsible AI frameworks relevant to FS environments. Exposure to AI delivery ...

experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced ...

experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced ...

people to join us. At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. … people to join us. At Vorboss, we do the right thing - no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. ...

proactive, determined IT Professional ready to take the next step in your career? Our client is seeking a customer-focused Service Desk Analyst to play a key role at the frontline of their IT support function. This role is centred on delivering outstanding customer service while … issues via phone and email, triaging reported problems, resolving where possible and escalating to senior colleagues when required. Log and manage support calls using service desk tools and ITIL-aligned processes, consistently working towards high customer satisfaction, first-call resolution, and wider company KPIs. Build and maintain strong ...

time, permanent Salary : £24,000 Accessible by public transport Are you a confident communicator with a technical mindset and a passion for delivering outstanding service? This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part … highly skilled team that provides technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience. This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions ...

text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} Service Desk Team Lead - Professional Services - £50k - £60k - London The Service Desk Supervisor oversees the daily operations of the London IT Service Desk … ensuring top-tier technical support and exemplary customer service for all staff, and clients. In addition to general local and global service desk duties, this role at times will involve hands-on user support across multiple channels - phone, email, instant messaging/chat, and in-person. ...

seeking an experienced Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience … operational efficiency, and agent productivity. As the Product Owner, you will collaborate closely with engineering, operations, customer support, and external vendors to deliver scalable features and seamless integrations. You will act as the voice of the customer and the business, ensuring our platforms align with both short term ...