26 to 50 of 209 Customer Service Jobs in London

with Dynamics 365 CE/CRM . Build workflows, dashboards, and apps using Power Automate, Power Apps, and Power BI . Implement Omnichannel for Customer Service and AI-enhanced tools using Copilot Studio, GitHub Copilot, or Azure OpenAI Service . Collaborate with architects and business teams … Apps, Power Automate, Power BI, and Power Virtual Agents . Familiarity with Copilot integration, AI agents, or GitHub Copilot . Understanding of Omnichannel for Customer Service is highly desirable. Active or eligible SC/DV/CTC clearance . Strong problem-solving, collaboration, and communication skills. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping … from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) · Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka ...

Title: Managed Print Service Field Engineer Location: Central London Job Type: Full Time, Permanent About the Role An established technology solutions provider is seeking an experienced Managed Print Service Field Engineer to join their field-based engineering team in Central London. This role involves supporting a range … managed print devices across client sites, delivering high-quality service, maintenance and installations while maintaining excellent customer relationships. This is a great opportunity for a technically skilled engineer with experience in managed print environments who enjoys working autonomously while also collaborating with a wider support team. Key Responsibilities ...

have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based . The starting salary is £39,000 - £45,000 depending on experience. The Role … Service Local Delivery Analyst you'll be providing local IT systems support , training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently ...

given opportunity to achieve professional certifications within your first 6 months! Responsibilities: Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta Escalate complex issues … line Mac experience is essential Experience with Addigy, Jamf, JumpCloud or Okta Excellent problem-solving skills Understanding of networking fundamentals Strong communication and customer service skills Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support ...

Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance … fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary ...

energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation … Consultative Selling to help customers secure their environments Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships. Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction Manage your individual ...

Role Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. … called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with ...

Title: Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management ...

bank holidays On-call allowance Continued training and career development opportunities Work with a diverse range of commercial and residential clients Your role Installation, service, and maintenance of fire alarm, CCTV, intruder alarm, and access control systems Carrying out fault-finding and repairs efficiently while maintaining high standards Ensuring … systems are compliant with relevant industry regulations and standards Providing excellent customer service on client sites Collaborating with the wider engineering team to manage schedules and complete projects on time This is a fantastic opportunity to work for a reputable company in London, offering strong career progression ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone, email, and ticketing system. … vendors. Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions ...

driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support … effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement. Key Responsibilities Pre-sales Technical Support Plan ...

leadership roles managing large enterprise transformation programs. Job Summary We are looking for an experienced Portfolio/programme manager - with ServiceNow and or Remedy service assurance to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor … Track KPIs such as: Delivery milestones Velocity and throughput Program risks Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: IT Service Management (ITSM) IT Operations Management (ITOM) Configuration Management Database (CMDB) Telecom Service Operations Management (TSOM) Telecom Service Management (TSM) Customer Service ...