Solution Architect - Dynamics 365 Contact Centre Who is my client? An expansive, multi-national Dynamics 365 solution provider; with an award winning practice, and established customer base across numerous industry sectors. The company holds a strong reputation for successful Microsoft digital transformation programmes, and stand as a recognised partner of choice in their specific field globally. What does my … full Microsoft Tech stack/Power Platform & AI toolset. Responsibilities of the role Leading the design and architecture of Dynamics 365 CE/Contact Centre solutions to best satisfy customer requirements Playing a key role within the D365 practice as Solution Architect; promoting functional best practice in delivery Collaborating with cross-functional Microsoft stack teams to ensure seamless integration … required, including pre-sales discovery work Skill set Proven experience working in Dynamics 365 CE/Power Platform solution architecture from consultancy perspective Firm understanding of Dynamics 365 CE CustomerService/Contact Centre functionality Strong understanding of wider Microsoft Tech Stack and Power Platform/AI tool sets Azure DevOps familiarity; experience in Continuous Integration/Continuous More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Solution Architect - Dynamics 365 Contact Centre Who is my client? An expansive, multi-national Dynamics 365 solution provider; with an award winning practice, and established customer base across numerous industry sectors. The company holds a strong reputation for successful Microsoft digital transformation programmes, and stand as a recognised partner of choice in their specific field globally. What does my … full Microsoft Tech stack/Power Platform & AI toolset. Responsibilities of the role Leading the design and architecture of Dynamics 365 CE/Contact Centre solutions to best satisfy customer requirements Playing a key role within the D365 practice as Solution Architect; promoting functional best practice in delivery Collaborating with cross-functional Microsoft stack teams to ensure seamless integration … required, including pre-sales discovery work Skill set Proven experience working in Dynamics 365 CE/Power Platform solution architecture from consultancy perspective Firm understanding of Dynamics 365 CE CustomerService/Contact Centre functionality Strong understanding of wider Microsoft Tech Stack and Power Platform/AI tool sets Azure DevOps familiarity; experience in Continuous Integration/Continuous More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
QBS Software Ltd
and services Generate quotes and follow up/chase/negotiate/revise and close accordingly Identify and effectively onboard new partners by making proactive outbound calls Deliver outstanding customerservice Follow up on existing pipeline to close deals and meet monthly targets Maintain details on our internal systems/ERP The ideal Business Development Executive will have … following skills and experience: 12 months experience within Account Management or Business Development/Telesales Demonstrate an ability to identify/onboard customers and conduct account mapping to grow customer base Strong interpersonal and excellent communication skills Positive, proactive self-starter, with a can-do attitude Ability to work, manage, exceed targets and close Excellent time management and organisation More ❯
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customerservice executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customerservice executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
london, south east england, united kingdom Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customerservice executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customerservice executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
london (city of london), south east england, united kingdom
TXP Talent
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (CustomerService, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯
have a proven track record of helping our apprentices grow and develop their business and technical skills and have helped mentor and nurture talented individuals to progress from the Service Desk into 2nd/3rd Line roles, architecture support, development, operational and even project management roles. Duties and key responsibilities Providing 1st-line support to staff onsite - troubleshooting hardware … Shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Thursday, 20th November 2025 Desired Skills Communication skills Customerservice skills Thirst for knowledge Thirst for learning Passion for IT & Technology Stay focused under pressure Want to learn fast Methodological & organised Reliable & punctual Qualifications 5 GCSE's More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customerservice is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customerservice is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
london, south east england, united kingdom Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customerservice is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customerservice is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
creation/change processes are accurate and efficient. The individual will interact with employees globally. Your Responsibilities: This role will also execute special projects relating to master data maintenance. Customer support for Financial Systems Governance/Maintenance and Hyperion Support. Evaluate requests for general ledger master data changes for compliance with data rules; execute requests and validate the setup. … Knowing financial system ERP would be advantageous. Advanced Excel skills and fluent user of MS Outlook. Fluent English speaking (Polish speaking is desirable). A team player with strong customerservice skills. Ability to work outside normal office hours (expected twice a month for interactions with the US team). Proficient with IT and eagerness to develop knowledge More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
Inspiring Search
Client: We are a well-established IT services and solutions provider, founded over 35 years ago by Imperial College alumni. We pride ourselves on innovation, agile delivery, and exceptional customerservice across sectors such as enterprise, financial services, and SMEs. Youll be joining a vibrant, inclusive workplace that values diversity, worklife balance, and personal growth. Our family-oriented More ❯
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customerservice, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customerservice, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customerservice, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
london (city of london), south east england, united kingdom
Online Filings
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customerservice, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through … the UK in 2017, enabling it to offer current accounts. Monzo's mission is to Make Money work for Everyone whose growth has accelerated rapidly with significant revenue and customer growth across UK consumers and SMEs making it the seventh largest bank in the UK by customer numbers. Customers are trusting increasing amounts of their money to Monzo … is committed to maintaining high levels of transparency, prudence and governance, while continuing to innovate its products and services for the benefit of customers. With a focus on solving customer needs, Monzo is committed to providing financial solutions for customers that are relevant, competitive, user-friendly and transparent, both directly and through a series of carefully selected partners. Monzo More ❯
Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics 365 CE capabilities (CustomerService, Sales) and Power Platform Experience in leading business discussions with customers for project discovery and business process mapping Experience in leading discussions around business requirements, product backlog More ❯