251 to 275 of 409 Customer Service Jobs in London

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: IT network design skills, knowledge and experience IT troubleshooting skills, knowledge and experience IP CCTV system design skills, knowledge and experience (desirable) IP CCTV troubleshooting More ❯

to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview The Specialist, Legal Products will support the Legal Products team with: Updates and maintenance of Knowledge Bank (SharePoint), Legatics, Contract Companion and Jigsaw Supporting More ❯

years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Extensive experience across the ServiceNow core platform security performance and compliance Extensive More ❯

Enablement Manager, Global Partner Enablement If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we'd like to speak with you! Here's your chance to join Global Partner Enablement team working in the highly visible role of Senior Partner Enablement … Channel Partner • Use and analyze AWS data to identify key trends in the region across the APN channel partners, and with the APN sales leaders in the territory determine service and product priorities for territory training plans and curriculum to deliver customer satisfaction and partner revenue. • Increase the number of AWS certified and accredited individuals in the Partner More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯

Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform Experience in leading business discussions with customers for project discovery and business process mapping Experience in leading discussions around business requirements, product backlog More ❯

of online support and business support coordinators to manage both internal and external customers dealing with 1 st line technical support including troubleshooting and system functionality. This is a customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. … company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. The role At least 12 months experience working in a similar technical support … role, including the delivery of exceptional customer service for online systems and booking tools Ability to monitor and manage support queries, ensuring timely resolutions and proper escalation is adhered to across company processes and procedures You will be responsible for client queries such as technical and system issues including change requests, whilst liaising with key internal stakeholders Strong More ❯

team of online support and business support coordinators to manage both internal and external customers dealing with 1st line technical support including troubleshooting and system functionality. This is a customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. … company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least 12 months experience working in … a similar technical support role, including the delivery of exceptional customer service for online systems and booking tools Ability to monitor and manage support queries, ensuring timely resolutions and proper escalation is adhered to across company processes and procedures You will be responsible for client queries such as technical and system issues including change requests, whilst liaising with More ❯

Law Firm, taking full responsibility for managing and overseeing all activity across the events department, developing, coordinating, and delivering the best-in-class, high profile events within a managed service environment. Responsible for taking ownership of the deliverables of the account ensuring the smooth operations from conception to completion. One of many openings available at proAV (who have over … technologies, services, and training. This is an exciting opportunity for an exceptional, experienced Event and Production Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Development, coordination, and delivery of best-in-class high … profile events within a manged service environment Take ownership of each event from conception to completion Collaborate with technical teams, planning and execution of events within the Design Lab and client floor spaces. Delivering virtual events including conferences, webinars, broadcasts and webcasts Serve as a main point of contact and subject matter expert to clients and planners to scope More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Dutch Speaker) *Bi-lingual fluency in English and Dutch required* Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £42k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customer service, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯

domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customer service, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯

Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance and enhance security across our infrastructure. • Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Skills and Experience The skills you'll need to succeed • You will be fully … governance. • You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. • You will have awareness of the E2E customer service journeys. • You will be able to adapt to emerging and evolving technologies, in line with the Technology Career Map. • You will have the ability to work in … is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes With More ❯

Our client, an innovative and fast-growing payment service provider, is seeking a hands-on commercial leader to head their Business Development Department. They are looking for a dynamic and results-driven CBDO who can take full ownership of the company's commercial strategy - someone who not only sets the vision, manages the team, and drives KPIs, but also … offline merchants across the EEA and the UK. With a focus on low- and mid-risk businesses, the company delivers modern, reliable, and cost-effective solutions supported by excellent customer service and a dynamic, product-led approach. Responsibilities: Lead and manage the sales team: set strategy, define KPIs, monitor performance, and coach team members. Drive the acquisition of … the product and marketing teams to refine the value proposition and develop competitive offerings. Represent the company at industry events, conferences, and networking opportunities. Monitor market trends, competitors, and customer feedback to shape business development initiatives. Provide regular updates and insights to senior management on performance and market opportunities. Requirements: 5+ years of sales and business development experience in More ❯

Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous … are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet … internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. More ❯

leading technology partners to deliver innovative and tailored security solutions across London and the surrounding areas. We are currently seeking three experienced Engineers to join the team: Installation Engineer Service and Maintenance Engineer Gates and Barriers Engineer My client is at the forefront of cloud security technology, deploying systems such as Brivo Access, Eagle Eye CCTV, Abloy/Aperio … systems, alongside a diverse array of Access/Door Entry solutions including Brivo, Paxton, BPT, Urmet, and 2N. They are looking for self-reliant engineers capable of: Responding to service calls, performing maintenance, fault finding and excelling in a dynamic environment. And/Or Being responsible for handling all aspects of installation projects, from first fix and second fixing … Carrying out routine maintenance and repair of security items including gates, barriers, bollards etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customer service Requirements: Experienced and very technically proficient Full driving licence Live in or around Northwest London Available for on-call work at weekends Very reliable and able to More ❯

leading technology partners to deliver innovative and tailored security solutions across London and the surrounding areas. We are currently seeking three experienced Engineers to join the team: Installation Engineer Service and Maintenance Engineer Gates and Barriers Engineer My client is at the forefront of cloud security technology, deploying systems such as Brivo Access, Eagle Eye CCTV, Abloy/Aperio … systems, alongside a diverse array of Access/Door Entry solutions including Brivo, Paxton, BPT, Urmet, and 2N. They are looking for self-reliant engineers capable of: Responding to service calls, performing maintenance, fault finding and excelling in a dynamic environment. And/Or Being responsible for handling all aspects of installation projects, from first fix and second fixing … Carrying out routine maintenance and repair of security items including gates, barriers, bollards etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customer service Requirements: Experienced and very technically proficient Full driving licence Live in or around Northwest London Available for on-call work at weekends Very reliable and able to More ❯

locations; G-Tech Stadium & Brentford FC Training Ground with circa 20 staff. The role holder will drive people management, compliance, best practice implementation, staff welfare, continuous improvement and ultimately customer satisfaction. You will act as the subject matter expert on all aspects of security (including major event security), leading and developing practices on both new and existing processes, procedures … class visitor experience. Additional responsibilities will include: To manage and lead the security team ensuring that all processes are constantly reviewed and updated to ensure that the security and customer service delivery are aligned with the events in tenancy and there is a continuous improvement plan. To manage and lead the Security team ensuring all processes are compliant … emergency procedures. Responsible for the delivery of all operational practices and effective security measures are deployed wherever the services are required. Ensure innovation is being deployed within the security service and ensure you are up to date with industry developments. Responsible in the delivery of physical security services in order to support site resilience and provision of a safe More ❯

to progress in their career, taking on more responsibilities and becoming a future industry leader. Main Responsibilities for the successful New Business Development Manager: This is a front-line, customer-facing, role that will see you building and maintaining strong relationships with existing and potential clients. Be a primary point of contact for assigned client accounts, addressing inquiries, resolving … a proactive approach to problem-solving and decision-making. Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment. A commitment to delivering exceptional customer service and exceeding client expectations. People person with great personality traits and sense of humour ! What we offer to the successful New Business Development Manager: Negotiable Salary More ❯

standards. PLEASE NOTE: This is a permanent position based in our Stockley Park office. May be required to work mornings, evenings, weekends and/or bank holidays to maintain service and support levels. Key Responsibilities Include But Not Limited To: Overall ownership of day-to-day operational delivery and success for IMG Studios Tech & Ops' onsite clients across studio … broadcast facility Thorough knowledge of MediaPulse, or similar Resource Management system Solid working knowledge of all aspects of studio, live gallery, post-production and broadcast technology Proven client and customer service skills Solid organisation and communication skills (both written and verbal) Excellent interpersonal skills (when to employ tact, diplomacy, discretion) Proven ability to use own initiative and ability More ❯