methodologies (ISO27001/2, IEC 62443, ANSSI, NIS, NIST...) Soft Skills Required: Mindset is key: you’re motivated, dynamic, and autonomous You enjoy teamwork and value mutual support and customerservice You know how to organize your activities, multitask, prioritize, and raise alerts when needed You have good writing skills, good spelling, and you're comfortable with Microsoft … pay within the market range for all roles and keep pace with inflation on average. Other benefits include: 25 days’ annual leave, 1 extra day gained per year of service up to 28 days. Options to carry over 5 days. Our L&D program, we work with various platforms including Cybrary, Udemy, Preply, Pluralsight, Swift and HTB ensuring our More ❯
methodologies (ISO27001/2, IEC 62443, ANSSI, NIS, NIST...) Soft Skills Required: Mindset is key: you’re motivated, dynamic, and autonomous You enjoy teamwork and value mutual support and customerservice You know how to organize your activities, multitask, prioritize, and raise alerts when needed You have good writing skills, good spelling, and you're comfortable with Microsoft … pay within the market range for all roles and keep pace with inflation on average. Other benefits include: 25 days’ annual leave, 1 extra day gained per year of service up to 28 days. Options to carry over 5 days. Our L&D program, we work with various platforms including Cybrary, Udemy, Preply, Pluralsight, Swift and HTB ensuring our More ❯
Purpose UK Power Networks is constantly improving its IT systems to effect business change, deliver efficient processes and system modernisation. You will increase efficiency in our existing operations, delivering customerservice and user experience and provide a solid and agile platform fuelling our innovation and digitalisation goals. We're looking for an Enterprise Systems Architect to assess our … will develop and manage platform architecture lifecycle, Reference models, Reference Architectures, technical design, design patterns, reusable frameworks, best practices with the goal of providing best in class systems and customer satisfaction. In the role you will ensure the AS- IS Business capabilities are documented, and the Microsoft reference Architectures and design patterns are maintained within UKPN's Enterprise Architecture … Tool. You will help decide, shape, and advise on best use of technology across multiple customer journeys and business units. In any areas which have differences among the business units you will lead the design of solutions which maximise alignment with the core product set, with minimum customisation. This will involve arbitrating among competing views from the functional specialists More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … performance culture in the team. Providing technical coaching, feedback, and advice relating to insider investigations. Analysing and driving improvement in team performance, and reporting relevant insights. Monitoring and maintaining service level adherence on the work completed by the team. Aggregating feedback from the team, and ensuring it's passed on to inform business change. Communicating and embedding change within … where the "right" path wasn't clear. How did you navigate it, what difficult decisions did you make? Describe a situation where you had to improve team performance and service level adherence during a period of increased or more complex workload. How did you use coaching, feedback, and data to achieve this whilst supporting your team? Identity survey Our More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … role, but it requires indirect leadership in our squad structure to drive Financial Health strategy improvements Helping to deliver a number of strategic changes which consistently lead to good customer outcomes whilst also protecting Monzo's interests Working with analysts, product managers, engineers and operations staff across Monzo to implement proposed changes Using qualitative and quantitative data sources to … team, you will be supporting the growth and development of more junior team members. Working with external partners, to ensure they adhere to Monzo's standards and provide good customer outcomes Documenting and using data to ensure the execution of our strategy is in line with expectations with the right governance, control and monitoring. You have experience of working More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … role, but it requires indirect leadership in our squad structure to drive Financial Health strategy improvements Helping to deliver a number of strategic changes which consistently lead to good customer outcomes whilst also protecting Monzo's interests Working with analysts, product managers, engineers and operations staff across Monzo to implement proposed changes Using qualitative and quantitative data sources to … team, you will be supporting the growth and development of more junior team members. Working with external partners, to ensure they adhere to Monzo's standards and provide good customer outcomes Documenting and using data to ensure the execution of our strategy is in line with expectations with the right governance, control and monitoring. You have experience of working More ❯
contact for all UK&I employees when it comes to high level Tier 1 and Tier 2 work Ensure a best in class employee experience through high level of service, empathy and operational excellence Embrace a mindset of “executing with excellence” in which you anticipate challenges, diagnose problems, develop and implement robust solutions that enable for amazing execution Build … hoc requests in a timely manner with accuracy Ownership of regional project from end to end with a focus on process automation, simplification and scalability Provide employees with exceptional service regarding Tier 1 and Tier 2 HR related inquiries through resolution accountability Ensure employee data is up to date, accurate and compliant within our HR system Be a subject … can thrive in a fast-paced environment and is comfortable being the face of HR. We believe in the importance of being accessible and consistently demonstrating exceptional interpersonal and customerservice skills to all employees. You will play a pivotal role in demonstrating our company culture and making the best first impression. If you're a self-starter More ❯
our subscription operations in-house and advance our digital capabilities, this role is central to supporting that evolution. The Subscriptions Operations Analyst will form part of the Marketing and Customer Data team and be responsible for maintaining the accuracy and integrity of subscription data, supporting key financial processes, delivering ongoing platform support and enabling data-driven decisions throughout the … subscription lifecycle. As one of four Subscription Operations roles, you will serve as a key liaison for our Immediate Subscription and Revenue Recognition platforms, supporting stakeholders across Finance, CustomerService, Data & Analytics, and Distribution. You will be responsible for diagnosing and resolving errors and will support essential subscription management workflows - ensuring the smooth execution of billing and month More ❯
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. After completing your probationary period, you'll receive 20% colleague discount across all M&S … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯
domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customerservice, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯
domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customerservice, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯
and reliance plans for system reboots and outages Escalate and own calls sent to Infrastructure line support or outside vendors, returning the result and relaying resolution back to the Service Centre where needed Develop and implement disaster recovery plans Contribute to strategic planning and technology roadmap development Ideal Candidate Minimum of 8 years' experience in IT Minimum of … years' management experience Customerservice-driven, understanding the importance of the person and the business behind the technology Ability to be both technical and commercial Experience managing a small team of engineers and leading multiple projects Business literate, confident, and enthusiastic about technology Tenacious problem solver who demonstrates creativity in finding solutions Any relevant Azure Cloud, certifications (e.g. More ❯
and reliance plans for system reboots and outages Escalate and own calls sent to Infrastructure line support or outside vendors, returning the result and relaying resolution back to the Service Centre where needed Develop and implement disaster recovery plans Contribute to strategic planning and technology roadmap development Ideal Candidate Minimum of 8 years' experience in IT Minimum of … years' management experience Customerservice-driven, understanding the importance of the person and the business behind the technology Ability to be both technical and commercial Experience managing a small team of engineers and leading multiple projects Business literate, confident, and enthusiastic about technology Tenacious problem solver who demonstrates creativity in finding solutions Any relevant Azure Cloud, certifications (e.g. More ❯
the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customerservice is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … performance, security and scalability • Mentor & lead intermediate developers, imparting knowledge and fostering a culture of clean code, peer review and shared ownership. • Collaborate cross-functionally with product, operations and customer success to translate requirements into robust technical solutions. The right candidate: • Has 5+ years hands-on as a full stack engineer in a SaaS environment • Strong backend skills in More ❯
start. About the role The role entails active monitoring, maintenance, management and incident support of Sinara software applications for our clients. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate to applications, data, or systems. Another facet of the role will be … Communicating with customers until incident resolution Transitioning issues to the standard-hours application support team Proactively collaborating on incidents involving all team members Proactively updating support materials Contributing to customerservice performance reports Documenting routine change requests Participating in application testing throughout the full test lifecycle Deploying, managing and updating AWS services and other cloud platforms Administering containerisation More ❯
experience in administrative support and event coordination within fast-paced, tech/multinational environments. Expert multitasker with impeccable attention to detail and timely follow-through. Highly organized, proactive, and customerservice oriented with a "can do" attitude. Excellent interpersonal skills-able to build relationships at all levels and maintain confidentiality. Strong judgment, initiative, and ability to pivot quickly More ❯
development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customerservice experts. Veson Nautical is a successful, rapidly growing global software company. Our clients include the world's leading commercial maritime owners, operators and commodity trading companies. Veson More ❯
colleagues, ensuring they get the most from our tech. Regular travel between schools when required. What we're looking for Experience in a similar IT support role - particularly in customerservice, troubleshooting, and problem-solving. A personable and proactive approach - you'll need confidence and great communication skills to work across different teams. Google certifications (e.g. Google Certified More ❯
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
market place. The individual will need to be successful at working individually and collaboratively in an evolving and fluid environment within the dynamic global marketing, regional business development and customerservice teams and product teams around the world. In addition, you are incredibly organized and able to strategically work on multiple projects simultaneously to liaise with our key More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
experience in the operation and maintenance of audio-visual equipment. To excel in this role you will have excellent written and interpersonal communication skills with a strong dedication to customer service. You must demonstrate consistent commitment to supporting teamwork within the group and be a proactive problem-solver with the ability to work under stress and time pressure. Please … lifestyles. To name a few, these include: * Competitive basic salary (reviewed annually)* Flexible, hybrid working policy* Generous bonus scheme* Up to 25 days holiday (rising to 28 days with service)* Holiday exchange scheme* Private medical insurance* Enhanced parental leave If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
