Customer Service Jobs in London

351 to 375 of 940 Customer Service Jobs in London

Full Lifecycle Recruiter, AWS Recruiting

London, United Kingdom
Amazon
Full Lifecycle Recruiter, AWS Recruiting Job ID: Amazon Web Services Japan GK - D90 The Amazon Web Services TA team is looking for a talented, customer-focused Recruiter who will work with a team of Sourcers and Recruiting Coordinators focusing on the areas of candidate talent search, process improvement and will act as Recruiter for supported business. They will foster … a collaborative team ensuring delivery of efficient, effective, quality driven service to internal customers and meets customer SLAs. Build and maintain network of potential technical candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Job Responsibilities … Skilled at partnering with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations - Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics Business Central - Senior Support Consultant

London, United Kingdom
Hybrid / WFH Options
Nigel Frank International
clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

Dynamics Business Central - Senior Support Consultant

London, South East, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Business Development Manager Nordics

London, United Kingdom
Agfa-Gevaert
and analyse account performance: Regularly review account performance and identify opportunities for improvement. Sales Strategy and Execution: Achieve and exceed agreed sales targets and KPIs. Prepare and deliver compelling customer-facing sales presentations. Create and present proposals that effectively communicate the value of Agfa Radiology Solutions. Negotiate and close deals. Handle contract negotiations and close deals to secure new … business. Collaboration and Communication: Collaborate with internal teams. Work closely with marketing, product development, and customer service teams to ensure a cohesive approach to business development. Ensure Positive Customer Experience. Address client needs and concerns promptly, ensuring a high level of customer satisfaction. Market Analysis and Competitor Monitoring: Monitor market trends and competitor activities. Stay updated … Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress). Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes). What we offer now and in the future: Dynamic global organization with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Trade Mark Administrator

London, United Kingdom
Michael Page (UK)
London. Job Description Provide comprehensive administrative support within the legal department. Assist with the management and administration of trade mark portfolios. Liaise with clients and overseas attorneys, ensuring excellent customer service at all times. Prepare and file trade mark applications and renewals. Monitor deadlines and take appropriate action. Prepare reports for clients as required. Undertake ad-hoc duties More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Payments Operations Manager (m f x)

London, United Kingdom
Hybrid / WFH Options
E Fundresearch
save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … customers. You'll be setting up and managing a multitude of key partnerships, building operational processes that are fit to scale globally, and act as the voice of the customer in the team. Taking complete ownership of operations in the team: Building, scaling, and managing all their processes. Working with partners in Customer Ops to optimise support and … streamline internal processes. Diving into the data and working collaboratively to analyse customer problems and process inefficiencies. Prioritising and proposing solutions to improve customer outcomes and optimise processes. Establishing and managing SLAs to optimise performance of our products and processes. Setting up new partnerships and managing performance of existing suppliers. Collaborate with cross functional teams and partners to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CorpSec Lead - Product Manager (LegalTech / RegTech)

London, United Kingdom
Hybrid / WFH Options
Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business … share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers … and market-specific compliance . Key Responsibilities Define and own the product strategy and roadmap for the CorpSec product suite. Automate 100% of non-complex CorpSec workflows to streamline service delivery. Ensure regulatory compliance and data accuracy across SG, HK, AU, and UK. Collaborate with legal, engineering, and operations teams to build scalable products. Drive on-time compliance with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner- Data & Analytics

London, United Kingdom
Hybrid / WFH Options
Motability Operations Limited
Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. About You Strong experience as a Product Owner or Data Product Owner in Agile environments. Experience managing data products or platforms, ideally customer data platforms (CDPs), data … Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Post Production Support Specialist, Charles River Development, Assistant Vice President

London, United Kingdom
STATE STREET CORPORATION
post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in … management workflows, derivatives, and FX instruments. Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialistsmust understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team … members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally. Must be customer driven,work within a team environment, and be focused on providing a high quality of service to the customer. Strong time management skills including the ability to manage multiple projects in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Facilities Coordinator

London, United Kingdom
Berenberg
common area housekeeping inspections on a weekly basis and ensuring these areas are fit for purpose; i.e. Tea Points, Meeting Rooms and Reception Who are we looking for? Excellent Customer Service Skills, with a client-centric attitude. Consistently evaluates service provision to improve the client journey. Strong attention to detail. Good working knowledge of MS Office Suite … the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior FX Sales

London, United Kingdom
Ebury
developments working with the country head. Expand existing business and provide feedback to technology and product managers. Support the Ebury strong client relationship/servicing culture through on-going customer contact, written call reports via Salesforce, quality customer service and superior product knowledge. EXPERIENCE Strong Financial Services sales experience and contacts network would be an advantage. Experience … Comfortable with a phone sales approach First-class communication skills, able to win people's commitment and buy-in Able to develop sales strategies, techniques and tactics based on customer feedback and market environment; presents key selling points, features, and benefits while focusing the message on customer needs and expectations Skilled negotiator, able to build and leverage relationships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Solutions Architect (London)

London, UK
Hybrid / WFH Options
Audley Travel Ltd
and standards that specifically enhance client interactions. Innovation: Identify and implement innovative technologies and practices to improve client engagement and satisfaction. Collaboration: Work with wider technology, marketing, sales, and customer service teams to understand client needs, ensuring that they translate to requirements that are fulfilled within solutions. Catalog Maintenance: Maintain Architecture Building Blocks and catalogs related to applications … in modern cloud-first application architecture and integration patterns focused on client interactions. Additional experience: Experience with a variety of client-facing application domains such as CMS, digital self-service, digital communication, mobile applications, and Marketing Automation. Ability to translate business requirements and processes into effective solution designs. Technical background in the Microsoft Azure technology stack, Sitecore, or Salesforce. … employees are office-based for a minimum of 3 days per week. There’s more: Discretionary annual bonus plan Holiday - 25 days rising to 30 days with length of service A day off for your birthday A day off for volunteering to support a charity, local support group or community work of your choice Private Medical Insurance and access More ❯
Employment Type: Full-time
Posted:

Senior Subscription Operations Executive

London, United Kingdom
Hybrid / WFH Options
Immediate Live Co
integrity, issue resolution, and cross-platform integrations. Run daily operations for both print and digital subscriptions, ensuring timely fulfilment and issue resolution Collaborate with Print Production, Distribution teams and Customer Services team to align subscriber fulfilment schedules and address delivery issues; work with Finance to reconcile billing and revenue data; coordinate with Customer Marketing for acquisition and retention … campaign. Make recommendations to improve subscription processes to enhance operational efficiency, reduce complexities, and support scalable growth. Work closely with Customer Service to troubleshoot subscription issues and ensure a seamless customer experience from sign-up to renewal or cancellation. Handle operations linked to month end processes and partner with the Finance team in associated reconciliations. Manage and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Executive

City of London, London, United Kingdom
Hybrid / WFH Options
JobHeron
Operations Director and collaborate across departments to align execution with strategy. From planning to live event days, youll thrive in a fast-paced environment where adaptability, precision, and a customer-first mindset are key. Whats on Offer? Highly competitive salary and performance based bonus. Be part of an ambitious, globally minded events company. Work on industry-leading conferences that … under pressure with strong time management and multitasking abilities. Confident communicator with a positive, professional attitude. A proactive problem-solver who enjoys working both independently and within a team. Customer-service mindset with a can-do spirit and flexibility during busy event periods. Bonus Points For: Familiarity with event tech tools and Microsoft Office (especially Excel). Exposure More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Business Development Manager - Credit & Surety (m/f/x, hybrid, 80-100%)

London, United Kingdom
Hybrid / WFH Options
Crossell
risks, legal due diligence, following Swiss Re's processes and guidelines Coordinate and work closely with our colleagues in underwriting, operations, legal, finance, etc. to ensure best-in-class service to our customer and broker relationships Support the global head of credit & surety and the head business development with analyses, meeting insights/preparations, proposals and impactful meeting … Mentoring and advising younger professionals as the need arises About the Team The CorSo team enjoys a very strong reputation in the global credit & surety market and offers superior service with more than 150 years of experience, significant capacity and the financial strength of the Swiss Re Group. We pursue the goal of results-oriented Underwriting and are seeking … We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr. Solutions Consultant (EMEA)

London, United Kingdom
Whatfix Inc
their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for … past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer … via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more Respond More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business Analyst (EMRS)

London, United Kingdom
Hybrid / WFH Options
Techwaka
a Senior Business Analyst in the EMRS Change Team, your role is to ensure accurate & timely production of Impact Assessments, documentation of required business outcomes (in line with contractual Service Measures and Key Performance Indicators), create Business Process documentation and provide second line support to EMR operations. Reporting to the EMRS Change Manager, your primary role will be facilitation … EMRS and support effective governance running the programme of change for EMRS. Participate in the assurance and approvals process, working closely with LCCC, ESC, BSC, NESO and third Party Service Providers. Support product sub-teams, providing advice, working closely with internal and external stakeholders including BSC, Ofgem, DESNZ, NESO and matrixed delivery teams where needed. Key Responsibilities: Your main … of business solutions by building relationships with key stakeholders, Create and maintain issue and change logs, meeting minutes, project summaries and updates. Work with team members (internal or from service providers) during requirements capture, design, testing, and deployment to ensure the solution meets requirements, and undertake quality reviews of analysis, design and testing deliverables. Provide excellent customer service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Project Manager

London, United Kingdom
Production Futures
Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview - Project Manager The Project Manager is responsible for managing project scope all scales of events. This position will monitor progress and performance against the project plan … with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Theatrical QC Specialist - Contractor (weekend)

London, United Kingdom
Pixelogic Media Partners, LLC
to work on own initiative and be a good team player Ability and willingness to learn new methods, procedures, or techniques and take on new tasks Passionate about quality, customer experience and customer service excellence Experience: Minimum 1 year of content QC experience, Digital Cinema QC experience is a plus Minimum 1 year of experience in Post More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2x Junior Desktop Support Engineers

London, South East, England, United Kingdom
Hays Specialist Recruitment Limited
develop their career in IT Support. What you'll need to succeed Previous experience working in an IT support role, preferably within the Financial Services industry. Strong communication/customer service skills Charismatic and eager to learn more about IT Support Ideally have some experience with: Windows, Citrix, VmWare Horizon What you'll get in return An exciting More ❯
Employment Type: Contractor
Rate: £180 - £190 per day
Posted:

Theatrical QC Specialist (night shift)

London, United Kingdom
Pixelogic Media Partners, LLC
to work on own initiative and be a good team player Ability and willingness to learn new methods, procedures, or techniques and take on new tasks Passionate about quality, customer experience and customer service excellence Experience: Minimum 1-2 years of content QC experience, Digital Cinema QC experience is a plus Minimum 1-2 years of experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Campaign Marketing Manager, UK

London, United Kingdom
Sierra
About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values … that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was … an email nurture track for new leads, working within our marketing automation platform. In collaboration with the SF-based events team, plan and execute third-party events such as Customer Engagement Summit or Mobile World Congress. This includes everything from logistics and onsite presence to lead capture, with the goal being to drive brand-awareness and generate leads in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ecommerce Operations Manager

London, UK
Everpool
digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯
Posted:

Senior Analyst/ Analyst, Inventory Operations (UK)

London, United Kingdom
Hybrid / WFH Options
StackAdapt Inc
audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. The Inventory Team at StackAdapt focuses on managing the advertising … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ecommerce Operations Manager

West London, UK
Everpool
digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯
Posted:
Customer Service
London
10th Percentile
£29,000
25th Percentile
£32,500
Median
£42,000
75th Percentile
£60,313
90th Percentile
£72,500