351 to 375 of 790 Customer Service Jobs in London

CX Transformation Lead: Reimagine Customer Service Ops

Location
Greater London, England, United Kingdom
leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. This role involves transforming customer and contact center operations while leveraging technology to optimize engagement. Candidates should be highly motivated with experience in customer care … strategy and technology implementation. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. #J-18808-Ljbffr ...

Supporter Engagement Coordinator

Hiring Organisation
Business HR Solutions (Consultancy) Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 per annum
community. You will ensure that the data on the College's CRM system is up to date and accurate. You will have the following Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints ...

Supporter Engagement Coordinator

Hiring Organisation
HR Solutions
Location
City of London, London, United Kingdom
Employment Type
Temporary
Salary
£30,000
community. You will ensure that the data on the College's CRM system is up to date and accurate. You will have the following: Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints ...

Technical Account Manager - ETFs and Mutual Funds

Hiring Organisation
Bloomberg
Location
London, UK
Employment Type
Full-time
problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes, all whilst providing platinum customer support to our clients What's the role? Technical Account Managers deliver exceptional service and support to our content partners and customers … Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns ...

Technical Account Manager - ETFs and Mutual Funds London, GBR Posted today

Location
Greater London, England, United Kingdom
problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes, all whilst providing platinum customer support to our clients What’s the role? Technical Account Managers deliver exceptional service and support to our content partners and customers … Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns ...

Senior Sales Product Specialist

Location
Greater London, England, United Kingdom
Product Specialistremote type: Fully Flexiblelocations: London, United Kingdomtime type: Full timeposted on: Publié aujourd'huijob requisition id: R34105## Job DescriptionWe are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS space. In this role … will be instrumental in expanding our Employee Service account base by building strong relationships with key-decision makers and introducing innovative solutions to new customers. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk's impact.What You’ll Be Doing:* Positioning Employee ...

Virtualisation and Storage Infrastructure Architect

Hiring Organisation
Version 1
Location
London, UK
Employment Type
Full-time
Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … DescriptionThis is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologiesMentoring of junior team members. Consult with customers ...

Field Maintenance Engineer

Hiring Organisation
WR Engineering
Location
London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £60000/annum + company benefits
Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across UK locations. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

IT Manager

Hiring Organisation
turn IT on
Location
Bromley, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

Virtualisation and Storage Infrastructure Architect

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … Description This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologies Mentoring of junior team members. Consult ...

eCommerce Manager

Location
Greater London, England, United Kingdom
Owning UK & ROW DTC Performance: Driving and delivering against direct‐to‐consumer revenue targets by improving site metrics. This includes analysing sales trends and customer behaviour to inform growth strategies and meet or exceed online sales goals. Leading the Team & Providing Strategic Support: Supervising and mentoring the eCommerce Analyst … pages and a consistent, engaging shopping experience. User Experience & Conversion Optimization: Creating and executing strategies to continually improve the on‐site user experience and customer journey, with the goal of boosting conversion rates. Partnering with the Digital Product team to test and launch new website features or A/ ...

Senior Manager, Group Business Applications

Hiring Organisation
Collinson Group
Location
London, UK
Employment Type
Full-time
with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond ...

AV Support Engineer

Hiring Organisation
London Business School
Location
Greater London, United Kingdom
Employment Type
Full Time
Business School are looking for an experienced AV ESupport Engineer to provide specialist audio-visual support for events across the School. You will provide customer-facing technical support, advice and troubleshooting across the School's AV facilities, hybrid teaching spaces, meeting rooms and event environments. You will support … provide support across physical teaching environments, meeting rooms and collaboration spaces. This role would suit someone who combines strong AV technical knowledge with excellent customer service skills, enjoys solving problems in a busy environment, and can communicate technical information clearly to a wide range of users. Main Responsibilities ...

Business Development Representative

Hiring Organisation
Denodo Technologies
Location
London, UK
Employment Type
Full-time
data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo … technical knowledge to engage with potential customers. Main responsibilities for this position are: Outreach to people via phone and e-mail. Uncover & qualify prospective customer needs, understand business processes, identify opportunities, understand requirements, and ascertaining potential areas for Denodo to add value. Researching target companies and key decision makers ...

Senior Manager - Transaction Services

Hiring Organisation
Robert Walters
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
Take ownership of day-to-day delivery of AP and AR processes by ensuring accuracy, timeliness, compliance, and maintaining a strong internal/external customer experience. Drive cash and working capital performance through improved billing discipline, reduced dispute cycle times, and enhanced collections effectiveness. Manage the operational finance … audit readiness across AP/AR functions including segregation of duties, approvals, reconciliations, exception management, and documentation. Act as escalation point for complex supplier, customer, process, or systems issues by ensuring timely resolution and effective communication. Partner with Procurement teams, budget holders, asset management groups, and operational departments ...

Product Manager (US Loans)

Location
London, United Kingdom
loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly 500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into … make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing ...

Product Manager (US Loans)

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into … make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing ...

Global Switch Service Engineer

Hiring Organisation
SSR C&T
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 45,000 Annual
Global Switch Security Service Engineer Your Role: Provide professional engineering expertise and excellent internal and external customer service during the planned and reactive maintenance of variety of CCTV, Access Control, Intruder, Intercom Systems and other security solutions. Responsibilities: Provide technical expertise in fault finding and repairs … departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer's expectations. Participate in team meetings and actively contribute towards the business' activities. Strive to maximize personal development and performance and take active part ...

Customer Support Manager (Mandarin speaking)

Hiring Organisation
ZYMIX
Location
London Area, United Kingdom
generation-bridging the gap between social connection and real-world experience. Transcending the "Super App" model, Zymix fuses hyper-social interaction with a seamless service layer, empowering global youth to integrate a wide range of services beyond social networking, discover Al-curated experiences, and unlock essential services … platform economy by prioritising authenticity, community, and friction-free living. About the role We are looking for a high-energy, user-centric, Mandarin speaking Customer Support Manager to lead and scale our digital support operations in London. Focusing exclusively on online and live chat channels, you will manage daily ...

SailPoint Engineer

Location
Greater London, England, United Kingdom
configuring automated provisioning and deprovisioning.* Familiar with software development lifecycles (SDLC) and Agile development methodologies.* Candidates must possess excellent verbal communication, decision making and customer service skills.* Ability to work in a team environment, adapt quickly to change and learn new applications or environments is required.* Must ...

Senior IT Engineer

Hiring Organisation
New City College
Location
Greater London, England, United Kingdom
asset records and configuration information. Deliver technical projects and work collaboratively with colleagues, users and external suppliers to achieve successful outcomes. Provide excellent customer service and ensure support issues are managed through to resolution. Who You Are: An experienced IT professional with strong hands-on expertise across infrastructure ...

Associate Director, Model Developer, Structured Finance - New York or London

Hiring Organisation
S&P Global
Location
London, UK
Employment Type
Full-time
through execution. Strong time management, prioritization and deadline-management skills. Effective communication, interpersonal and facilitation skills, with the ability to manage multiple priorities. Strong customer service orientation and stakeholder-management skills. Creative problem-solver who works well in fast-paced environments. We require all candidates who reach ...

Sales Engineer, UKI

Location
Greater London, England, United Kingdom
located in the UK. As a Sales Engineer at Radware, you’ll need to be capable of leading technical sales activities and managing the customer technical relationship. You must possess the highest levels of both business and technical acumen, defining and architecting solutions that meet the business and technical … revenue and creating sales opportunities by managing the pre-sales technical process and evangelizing Radware technology to existing and prospective customers. Design solutions for customer's business requirements from the Radware product and service portfolio. Partnering with direct sales and executive sponsors to educate existing and prospective customers ...

Senior Associate, Investor Services

Hiring Organisation
Ares Management
Location
London, UK
Employment Type
Full-time
strategic objectives related to fundraising and client service. Investor Services acts as a centralized point of contact for external clients, internal teams and service providers on data rooms, inquiry management, investor onboarding and data, across all business lines at Ares. This is a unique opportunity to join a growing … time zones delivering competing responsibilities in an accurate manner within the required deadlinesProven track record in coordinating multiple activities within the required deadlinesExperienced in customer service, with a high attention to detail and customer experience to provide the best-in-class client experienceDemonstrate a high level ...

Trade Support Engineer - Fintech / Linux

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
Bachelor's Degree. FIX protocol proficiency preferred. Experience of monitoring and support of production mission critical trading and mar-ket data systems preferred. Customer on-boarding experience preferred. Strong troubleshooting, problem-solving, and customer service skills. Windows and Linux experience preferred. SQL proficiency preferred. Bash or Python ...