401 to 425 of 442 Customer Service Jobs in London

Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. More ❯

highest standards of safety, quality, and in compliance with industry regulations (e.g., Gas Safe, OFTEC, LOLER, COSHH, CDM). Liaise directly with clients, providing professional advice, updates, and excellent customer service. Manage vehicle stock and ensure accurate inventory records. Participate in an out-of-hours on-call rota as required. Adhere to all company policies and procedures, particularly regarding More ❯

production and delivery. Combining cutting-edge facilities with a dedicated creative studio, the company provides efficient, tailored services while maintaining a strong focus on personal client relationships and exceptional customer service. Title: Digital Solutions Consultant Salary: £60kbase +bonus - Hybrid or Remote -Full- time Purpose of job: They are looking for someone who can sell digital products not just nod More ❯

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst … you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be … working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN More ❯

Offer guidance to enhance technology interaction. Lead and execute projects as needed. Proactively monitor and resolve technology issues. Drive change with internal and external technology teams to deliver exceptional service to our Executives. Work within a shift pattern from 7am-7pm, Monday-Friday, with availability for extended hours as required. Provide on-call support outside core hours. Travel nationally … and internationally as needed. Continuously generate ideas to enhance service delivery. Essential Skills and Experience: A passion for delivering exceptional customer service. Excellent communication skills, both written and verbal. Strong administrative and organizational abilities. Exceptional troubleshooting skills to identify and resolve issues. Ability to translate high-level business requirements into actionable deliverables. Technical expertise in: Meeting & Event delivery More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships … around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of … production of required artefacts. Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector. Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases. Experience More ❯

We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. … on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy … and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … play a crucial role in expanding their client base and ensuring exceptional customer satisfaction. Your Core Responsibilities: Client Champion: Develop and nurture strong relationships with existing clients, managing renewals and exceeding their needs. Growth Driver: Identify and pursue new business opportunities, leveraging warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored … proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro: Maintain accurate More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯

Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯

with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower … operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio … Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Success Manager, you'll own and manage a portfolio of customers, helping them maximise value from the platform. Want a glimpse into how Raft's Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights More ❯

post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in … management workflows, derivatives, and FX instruments. Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialistsmust understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team … members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally. Must be customer driven,work within a team environment, and be focused on providing a high quality of service to the customer. Strong time management skills including the ability to manage multiple projects in More ❯

and on account Technology Leaders on emerging solutions and opportunities to participate in pilots of new technologies and develop Account-specific Technology Roadmaps. Act as the "voice" of the customer in translation of customer needs to Agile development team by properly codifying intent, creating user stories, sizing work efforts, prioritizing needs and summarizing issues. Work closely with the … lab instrumentation services and technology, regulatory compliance standards and processes. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Must be able to travel to client-facing meetings and presentations as needed. Travel not to exceed 25%. Why CBRE When … helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realise your full potential. Our Values in Hiring More ❯

is re-inventing B2B e-Commerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. After launching in 2015 in the United States, Amazon Business is now live in eight countries, including the United Kingdom, Germany, France, Italy, Spain, Japan and India. We … North America/Europe/Japan teams, the Amazon Business retail team, and senior leaders about how our B2B supply chain team needs to function to achieve the desired customer experience. - Engage with Global Product Team in North America to design scalable B2B logistic solutions for Japan Topology and Business customers. - Establish and govern metrics to better understand and … in the life You attend daily business reviews and understand what's happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. You take More ❯

delivery. Strong familiarity with project management software tools, methodologies, and best practices. Experience seeing projects through the full life cycle. Excellent analytical skills. Proven ability to solve problems creatively. Customer Focused; delivers a high level of customer services to our external and internal customers. Proven ability to complete projects according to outlined scope, budget and timeline. The ability More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North … with us, keep reading! We're looking for a Senior Product Designer to join our Automate team within the Genesis Tribe. You'll be designing tools that help our customer care agents handle complex travel requests with greater ease and confidence. This role sits at the intersection of internal tooling and customer experience - your designs will directly impact … how our support team delivers exceptional service to TravelPerk customers. The Genesis Tribe focuses on leveraging AI and emerging technology to enhance experiences for both our internal teams and customers. In the Automate squad, you'll work on sophisticated workflow tools that need to be both powerful and intuitive for daily use by our customer care agents. What More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

direction the business should take & improvements to their offerings. You will initially lead a small team to build machine learning capability to apply to the companies rich set of customer data to help improve credit risk processes. Hiring will be important and as your team expands you will be tasked with structuring the team in such a way that … Data Science can be applied to all areas of the business - Marketing, Operations, Customer service. The Chief Data Scientist will also be tasked with using Data to enrich the Customer experience. Chief Data Scientist Experience Required : - Strong Statistics/Maths/Econometrics Background - RDBMS/SQL experience - Strong Msc or PhD Background Any experience in the following is More ❯

Operations Analytics Manager to join our Centralised Analytics team at Zopa. In this high-impact role, you'll lead the analytics function for our Operations department - empowering teams across Customer Services, Complaints, Fraud, and more with the data, insights and scalable reporting they need to deliver outstanding customer experiences. This is more than just a reporting role. You … be diving into Lead Zopa's AI Analytics Evolution - Spearhead AI adoption in Operations using our rich text data to deliver powerful insights. Shape how AI transforms areas like customer understanding and root cause analysis. Support the Growth of "Biscuit" - Provide critical MI to enable operational scaling of Zopa's new current account, supporting data-led decisions across onboarding More ❯