401 to 425 of 906 Customer Service Jobs in London

I am looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by … answering product and service questions; suggesting information about other products and services. Job functions: -Speaking to both customers and clients to quickly get to the root of their problem. -Providing timely and accurate customer feedback. -Helping customers via calls, emails, community posts and live chat. -Use a positive personality and experience, not a script -Assisting customers with their … technical and software related problems -Configuring and installing software over the phone at restaurant locations -Provide outstanding service -Know limitations and when to should ask for advice -Own the resolution to the problem; don't leave the customer hanging -Accurately and efficiently log all contacts in our CRM (Salesforce) -Train restaurant staff, encouraging greater use of the system More ❯

2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯

2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯

Customer Service Advisor £28,000 - £32,000 plus 10% bonus Core hours: Monday to Friday 9am to 6pm Hybrid 3 days working in office Additional: Saturday working via rota 9am to 6pm once a month and its paid time and a half Work with the best of the best Fantastic perks and benefits We're seeking fresh, driven … talent for a global Tech Insurance firm who are growing their customer service function. In this pivotal role, you'll be the lifeline connecting with their customers through various communication channels, including phone, email, and live chat. You will be working with highly skilled and trained Customer Service Specialists and the business working towards the vision … of being the best car insurance provider, using their best-in-class technology and a customer-centric approach to disrupt the market. Come work for a community made up of talented and ambitious individuals. Specifically, you will take care of: Providing customers with outstanding levels of service over the telephone and through online channels Becoming a product knowledge More ❯

evolve, and create lasting impact. This is an exciting time to join IonOpticks as we launch this new chapter in its already outstanding growth What we are looking for Customer & Sales Support Specialist - an exciting opportunity to contribute to IonOpticks' international growth as it continues to redefine LC-MS in the field of proteomics globally. About the role Reporting … to the Customer Experience Manager the Customer & Sales Support Specialist plays a key role in facilitating and triaging support requests, maintaining internal customer data systems, and supporting the broader sales teams across Europe and North America. This position focuses on delivering timely, high-quality customer service, maintaining CRM data integrity, and facilitating cross-team collaboration. … What you will be doing This is a hands-on role reporting to and supporting the Customer Experience Manager and the Head of Global Sales and will/may include the following on a day-to-day basis. Provide and coordinate responses to support requests and general enquiries Meet expected standards for quality and response times in all customer More ❯

events. About the role: The main purpose of this role is to provide technical support for Seeing Machines' products,primarily in a field environment. In doing so, the Field Service Installation Engineer will beresponsible for: Installation of Driver Monitoringproducts to a range ofcommercial vehicles Training of customer and sub-contracted installers in accordance with the Seeing Machine'straining … testing of products After sales technical support including fault finding, warranty and maintenance support Provide advice and assistance to the Operations Team in the conduct of technical training Assist Customer Operations Manager to schedule installations in accordance with operational requirements Key responsibilities of the role: Installing Seeing Machines' products into client vehicles, often in remote locations and after hours. … within the EMEA Regions. Educational & ProfessionalQualifications: Electrical or auto electrical trade qualification Prior vehicle installation experience, preferably within the Commercial Vehicle sector Demonstrated technical and fault-finding skills Excellent customer service and support skills, with proven customer-facing experience Demonstrated problem solving skills Proficiency in the MS Office suite of products Practical understanding of IOT devices and More ❯

A leading provider of smart building solutions, specializing in the design, installation, and maintenance of Building Management Systems (BMS). As a Service Engineer, you will be responsible for the commissioning, servicing, and support of BMS systems, with a strong focus on Schneider Electric systems (such as EcoStruxure, TAC Vista, or Continuum). You’ll work closely with clients … clients. Job Responsibilities: Perform maintenance, troubleshooting, and fault finding on BMS systems. Commission and configure Schneider-based BMS systems. Provide on-site and remote technical support to clients. Produce service reports, documentation, and system updates. Collaborate with project managers and other engineers on system upgrades and retrofits. Ensure compliance with relevant standards and safety regulations. Requirements: Proven experience with … Building Management Systems (BMS), particularly Schneider Electric platforms. Knowledge of HVAC controls and system integration. Strong fault-finding and analytical skills. Excellent communication and customer service abilities. Full UK driving licence (or local equivalent). Relevant qualifications in electrical engineering, automation, or controls (HNC/HND or similar preferred). More ❯

of auction houses, with the largest number of international salerooms, offering the widest range of collecting categories and selling at all price points. Bonhams is recognised for its bespoke service, and a dedication to local market relationships, enhanced by a global platform. With 14 salerooms, Bonhams presents over 1,000 sales annually, across more than 60 specialist categories, including … growing intercontinental buying and increased digital engagement. About the Team Bonhams' Client Services department is built upon exceptional care for our clientele. Our busy and dynamic team of Client Service Administrators prides itself on providing solutions and deal with any ad-hoc requests. About the Role In your role as Client Service Administrator, you will: Answer client calls … from processing invoices to assisting with shipping arrangements. Liaise with the Accounts, Compliance, IT, and specialist teams, providing efficient problem solving for any issues that may arise, always ensuring customer satisfaction. Cover the reception and registration desk, assisting clients with walk-in valuations, registration, and catalogue enquiries. Cover cashier's desk, taking payments on credit/debit cards, recording More ❯

BEMS Service & Small Works Engineer - West London We are seeking passionate and talented BEMS Service & Small Works Engineers to join our team and help drive innovation in the Building Energy Management Systems (BEMS) sector. If you're a skilled BEMS engineer with experience in service, fault-finding, commissioning, and modifications, we want to hear from you! As … team, you'll be working on cutting-edge projects across a diverse range of sectors including Healthcare, Leisure, Stadia, and Education. You'll be pivotal in delivering high-quality service and technical expertise, while also contributing to the development and growth of junior engineers. Your role will be customer-facing, ensuring excellent relationships and the highest standards of … service delivery. Basic Salary - £35,000 - £45,000 DOE Overtime, Travel Time & Call-out Company Van Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities Commissioning & Testing: Plan, commission, and test new installations, upgrades, and modifications to existing BEMS systems. Customer Relationship Management: Build and maintain strong client relationships, providing excellent customer More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

in IT or Training and are looking to work in the corporate sector in the City of London for a company that offers genuine progression opportunities as an IT Customer Support Administrator? We have an amazing opportunity for an Assistant to join an award winning leading global company in the heart of the city as part of their IT … step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable. More ❯

Enterprise Security Service Engineer London Salary: Up to £45,000 + Company Car + Full Benefits Package Location: London (Field-Based Greater London & Surrounding Areas) Are you an experienced Security Service Engineer with a strong background in IP CCTV systems ? We are seeking a professional, technically skilled Enterprise Security Service Engineer to join our expanding team, supporting … a primary focus on IP CCTV platforms . You'll be working on industry-leading technologies, supporting critical infrastructure and enterprise-grade systems at prestigious client sites. Key Responsibilities: Service, repair, and maintain advanced IP CCTV systems (predominantly network-based platforms) Work with Access Control and Intruder Alarms as part of integrated solutions Diagnose faults and carry out preventative … maintenance on enterprise-level security systems Ensure systems are fully operational, compliant, and optimised for client needs Deliver exceptional customer service and maintain high client satisfaction Complete service reports, asset documentation, and maintenance logs accurately Essential Skills and Experience: Proven experience servicing and maintaining IP CCTV systems (e.g., Genetec, Milestone, Avigilon, Axis) Strong networking knowledge: IP addressing More ❯

turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with access to … hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver … optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead More ❯

Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of ensuring … outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts to More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

SAP Customer Support Operational Specialist London/Hybrid Circa £200 per day Inside IR35 3 Months Initial Our client is looking for a Customer Support Operational Specialist. This person is responsible for the day-to-day tasks in the customer services team, providing accurate, up-to-date, and responsive information to both internal and external customers. They … in data management and reporting, and maintain a high level of vigilance for any exceptions to normal sales or volume patterns by product and customer. Additionally, they provide superior customer service, assist colleagues in driving sales across the commercial parts business, and support essential tasks by partnering with management to execute exceptional standards. They offer phone and in More ❯

purpose to life and makes what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism , with a quest for Customer Focus that drives us to be more Pioneering . We are proud to be part of the Octopus Group . About the Role In this role, you will provide … outstanding service to our customers to support the progress of their separation in a timely manner. The team is small but mighty as all of us believe in and are committed to our mission and values. In this role you will develop transferable skills and gain experience in the divorce and separation process. You will be required to work … employment, you will be able to work in a hybrid way (three days in the office, two days at home, on a rota basis). Key Responsibilities As a Customer Support and Administration Assistant, you will: Help customers with queries, answering them in a timely and efficient manner delivering beyond our customers' expectations and performing to the highest professional More ❯

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. As a Customer Success Specialist at Resolver, you will manage a portfolio of customers, drive renewals, and focus on generating qualified migration opportunities. The Customer Success team at Resolver are a friendly, supportive bunch who put our … of Success: Gross & Net Retention Targets, CSAT Targets Responsible for supporting Resolver Core Customers, developing plans to encourage adoption, account growth, and best practice usage Form meaningful relationships with customer points of contact and expand account contacts Encourage real and transparent conversations with customers about their needs and challenges. Develop customer-centric solutions for key business needs. Establish … regular touch points to understand customer goals and challenges, and improve customer satisfaction and software adoption Identifies trends and escalates concerns as required Documents with high data integrity within CRM Support renewal and facilitate both renewal and price increases Collaborate with internal teams (such as Services, Support, Product, Marketing, etc.) to drive product adoption, resolve customer challenges More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … risk, impact, and business or technical complexity Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to More ❯

guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and … accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures … local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Requirements and skills Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or More ❯

join a leading financial services firm. You will be responsible for ensuring that all regulatory reports are submitted accurately and on time, addressing reporting corrections promptly, and responding to customer queries efficiently. The role also involves producing Management Information (MI) reports and contributing to the enhancement of internal controls. Experience & Skills: Proven experience in Regulatory Reporting Knowledge of MIFID … EMIR, or SFTR reporting regulations Operations/BAU experience Understanding of internal controls About Kite Human Capital: We focus on working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, eager to take on challenges, and interested in exciting opportunities, we would love to hear from you. We are committed … to integrity, honesty, and placing client value at the core of our decisions. Our Awards: 2023 - Winner 'Most Innovative Recruitment Agency' 2023 - Winner 'Best Banking/Professional Service' 2018 - Winner 'Best Client Service' 2017 - Winner 'Agency of The Year' 2017 - Winner 'Banking & Financial Services Agency' 2016 - Winner 'Banking & Financial Services Agency' Advertised under: Operations Our methodology works More ❯

to deliver against identified business objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer stakeholders and Computacenters project team … to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and be a regular contributor to team meeting. What youll need Solid … experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following solution areas: cloud management solutions, orchestration solutions, discovery solutions, security operations, governance/ More ❯

Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support for software related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. excellent customer service skills and advanced technical knowledge and experience, as … technologies and the drive to ensure the Helpdesk achieves its primary objective meeting it’s SLAs. Troubleshooting and resolving complex Azure SaaS related issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure … Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. SQL Database Management: Azure SQL, on-premises SQL. Azure Active Directory (AD): Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced More ❯