51 to 75 of 1,036 Customer Service Jobs in London

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. You will be responsible for motivating the team to meet these goals while … maintaining a high standard of customer interaction quality. You will proactively monitor and manage team performance, addressing any issues or concerns and reporting potential KPI misses to the Head of Customer Service. Your role will involve conducting regular one-on-ones with team members, focusing on career development More ❯

Customer Service & Technical Support Specialist Location: Hendon, North London Salary: £35,000 - £40,000, depending on experience Type: Full-time, Office-based Join the green tech revolution and become part of one of the UK’s most exciting industries—clean energy and smart grid technology. They are seeking … a dynamic, technically minded Customer Service & Technical Support Specialist to support the growing demand for innovative home energy storage systems. What You'll Do • Be the first line of support for customers and installers during installation, operation, and maintenance.• Troubleshoot and resolve technical issues by analysing system data … and following established processes.• Deploy software updates and provide real-world performance feedback to the technical team.• Collaborate on enhancements to customer and installer portals.• Ensure timely communication and clear follow-ups across the team. What You’ll Bring • Proven experience in customer service or tech support More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, to deliver engaging customer support to a wide spectrum of audiences including customers, internal colleagues and dealers. Dealing with general enquiries you will provide product knowledge, expertise and … support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefit. You will also take the opportunity to identify customers that are a churn risk to change the … customers into product advocates through your customer service delivery and outcomes. This role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention. Duties Develop and maintain relationships with key clients to More ❯

Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, delivering engaging customer support to a wide spectrum of audiences including customers, internal colleagues, or dealers. You will handle general inquiries, providing product knowledge, expertise, and support … and/or cost benefits. Additionally, you will identify customers at risk of churn and work to convert them into product advocates through excellent customer service and outcomes. Who we want? Excellent communicator with strong customer service skills, a keen analytical mindset, and the ability to … you need to bring to the role Verbal and written fluency in English and German at C1/C2 level. Practiced contact centre or customer service experience preferred; transferable experience considered. Proven experience in software sales or account management roles. Proficiency in Salesforce or similar CRM software is More ❯

Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. … a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer service and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance … and maintaining internal knowledge base (kbase) documentation, including user guides, process documentation, and troubleshooting materials. Working within ticketing systems to respond, triage, and escalate customer issues to Technology Project Managers or Engineering teams for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to More ❯

The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating model for … HMCTS, at the heart of the future organisation. The Service Desk Manager is responsible for the operation, support, maintenance and improvement of the DTS Service Desk (1LS) team. This includes ensuring SLAs are continually achieved, and that support is provided by 1LS team for all current and new … HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management of the wider DTS Service Desk Team, who More ❯

highly successful IT and telecommunications services company based in Central London seeks a Helpdesk Engineer. In this role, you will be working in the customer office 5 days a week, responsible for troubleshooting for the 1st and 2nd lines and act as an escalation point, managing customer relationships … and providing general IT services configuration and support. The ideal candidate should have troubleshooting skills, customer service experience, and knowledge of IT environments. Eligible applicants: (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate (X) NOT eligible: Student visa, Requiring visa sponsorship WORK TYPE: client's office-based … initial kitting General management and implementation of server environments Understanding the company's IT environment and detailed planning and design Daily IT services configuration Service demonstration and acceptance test Negotiation and management with vendors Developing and implementing new features and services Build or suspend PC/server security systems More ❯

Senior Customer Success Manager page is loaded Senior Customer Success Manager Apply locations London, UK Full time Posted 3 Days Ago Job Requisition ID: JR546 About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company's Automation … orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service, and accelerate business growth. Guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation … learn more at . The Sr. Customer Success Manager is focused on ensuring our customers' success in the UK, driving growth and adoption of our technology, boosting renewals, and gleaning strategic insights to improve our product value. This role offers an exciting opportunity to influence customer and company More ❯

cameras, vehicle warning safety kits, FORS compliance kits, CCTV and 360 cameras. We have an outstanding record of high-quality work delivery and excellent customer service and so you must have high standards, an eye for detail, and take real pride in your work. Youll have excellent customer service and communication skills; talking customers through the work undertaken, how to best use the products/services provided, and answering queries to a high standard. Youll also have excellent admin & organisational skills, ensuring the timely and accurate completion of paperwork that reflects the needs of customers and … youll be provided with a company van. You must therefore have a current and valid driving licence. Key parts of the role Travelling to customer locations to install products such as vehicle alarms, trackers, beacons, reverse cameras, witness cameras, vehicle warning safety kits, FORS compliance kits, CCTV and More ❯

Supervisor plays a key role in the store's leadership, coaching and motivating the sales team to exceed targets, maximize KPIs, and deliver excellent customer service. You will foster a professional and enjoyable store environment, promote a winning mentality in service and sales, and lead by example. You … should be knowledgeable about CT products, customer service, and selling techniques, and will be responsible for training staff and encouraging the use of training tools. You will also assist with operational, compliance, and administrative tasks to ensure smooth store operations, adhering to company policies, health and safety guidelines … security procedures. What we are looking for Applicants should have previous experience in retail at a Supervisor or Key Holder level. A passion for customer service and a proven ability to deliver strong sales are essential. We value alignment with our 3 BE's: "BE the BOSS," "BE More ❯

Account Executive (360 New Business Sales for the US market) - CX & Customer Services SaaS Tech Up to £75k base x2 OTE Hybrid working - 3 days P/W in the London office *This role is based in the UK selling into the US market The Company This tech is … bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can … reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped - making More ❯

Account Executive (360 New Business Sales for the US market) - CX & Customer Services SaaS Tech Up to £75k base x2 OTE Hybrid working - 3 days P/W in the London office *This role is based in the UK selling into the US market The Company This tech is … bringing customer service into 2025 by letting customers engage with brands over whatever channel they prefer (Whatsapp, Email, Facebook chat ect) and for the brands to manage and personalise the experience all from one platform. Instead of forcing customers down annoying automated calls with dead ends they can … reach out in way that’s quicker, cheaper and better for their experience of the brand. For the customer service agents they can see all on one dashboard where the customer has been engaging for with the brand, whether they initially called, then emailed and whatsapped - making More ❯

will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities: Device Preparation : Configure devices using Workspace ONE (WS1) and … users during deployment to assist with setup and answer any questions. Support and Troubleshooting : Provide basic technical support to resolve issues encountered during deployment. Customer Interaction : Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process. Required Skills and Experience: Security Clearance : SC … device build preparation. Deployment Experience : Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations). Customer Service : Strong interpersonal and communication skills with a focus on delivering user-centric solutions. Basic Technical Support : Ability to troubleshoot and resolve common More ❯

people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We … the product book based on business decisions for updates against products and pricing. • Assist in ensuring quoting accuracy based on existing product suite and customer needs. • Partnering closely with the sales teams to ensure data accuracy on pipeline and forecast in our in-house CRM and reporting tools. • Apply … attention to detail and possesses a pragmatic approach towards problem solving. • Maintain accurate customer data throughout CRM and different systems. Ensure consistency and accuracy for all stages of the sales cycle. • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure More ❯

Cloud 9 is seeking a Business Development Manager for a flourishing food packaging organisation renowned for its exceptional customer service. Based in London your new exciting role will focus mainly on bringing new business opportunities into the company and managing a small customer base. The role is perfect … the forefront of business growth, driving sales and building meaningful client relationships. The successful candidate will enjoy a vibrant work atmosphere where innovation and customer satisfaction are paramount. With a focus on both new business acquisition and account management, this role promises a balanced and rewarding experience. Key Responsibilities … Consistently meet and exceed individual sales targets, contributing to the overall success of the team. Deliver outstanding customer service, leveraging comprehensive product knowledge to understand and fulfil client needs. Proactively use the company's CRM to maintain detailed client information, ensuring personalised and effective communication. Develop an in More ❯

Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customer service in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯

Area policies/regulations; Criminal Code of Canada; Respond to complaints, assisting the general public and ensure that proper action is taken; Provide excellent customer service by being proactive where possible; Assist local Police Services and other enforcement agencies as required; Attend court when required; Maintain good customer service, keep a neat and clean appearance while wearing issued UTRCA uniform; Assist with general park maintenance, facility maintenance, and other duties as required; Relieve Customer Service Representative staff during their breaks and lunch. What You Will Bring One year certificate from an accredited College in More ❯

colleagues across the business who do. Reporting to the Director of Strategy, you will help to shape and influence our culture of providing excellent customer service, both to external and internal customers, with a focus on all areas of our diverse business, including social housing and adult social … care. You will work closely and build relationships with colleagues, customers, and stakeholders in your role providing a comprehensive complaints and information requests service, including coordinating Freedom of Information, Subject Access Requests, and Members Enquiries. You will manage our team of Complaints and Information Officers, providing leadership and coaching … vision of our customers being our biggest advocates. To excel in this exciting role, you will be able to demonstrate a passion for excellent customer service, and be motivated, proactive, and professional. You will have the necessary strong interpersonal, organisation, and communication skills to be able to balance More ❯

Facilities Operations, ensuring our office environment is welcoming, efficient, and well-maintained. If you have a knack for administration and a passion for exceptional customer service, this is the perfect opportunity for you! JOB TITLE: Facilities Operations Coordinator CONTRACT: Permanent SALARY: £35,000-£40,000 Key Responsibilities: Facilities … Technical and Communication Skills: Proficient in Microsoft Office and other computer applications. Excellent communication abilities to engage effectively with visitors, contractors, and staff. Strong customer service skills with a proactive approach to problem-solving. Highly organised with the ability to multitask and work independently while being a collaborative … team player. Keen attention to detail and sound judgement in responding to changing business needs. Preferred Education and Experience: Experience in customer service or administrative roles is highly desirable. Why Join Us? This is more than just a job; it's an opportunity to become part of a More ❯

to be working with a prominent Local Government body based in London to recruit a highly capable Test Lead for a major Dynamics 365 Customer Service transformation programme. This is a key contract role, suited to an experienced QA professional who can take full ownership of User Acceptance … maintained across both internal teams and an external delivery partner. Key Responsibilities: Lead and coordinate all testing and QA activities on a Dynamics 365 Customer Service implementation. Manage the end-to-end UAT process - from test planning and execution to reporting and defect management. Collaborate with business stakeholders … lifecycle. Essential Skills & Experience: Proven experience as a Test Lead or QA Manager on complex digital transformation programmes. Strong understanding of Microsoft Dynamics 365 Customer Service . Hands-on experience managing User Acceptance Testing (UAT) . Excellent communication and stakeholder engagement skills. Ability to work effectively across internal More ❯

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯

Queen Victoria Street London, UK Req 26 March 2025 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now … an experienced and adaptable Front of House Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security … renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1 year) Professional attitude More ❯

join their team. In this role, you will be integral to the design, development, and enhancement of Dynamics 365 modules including Sales , Marketing , and Customer Service , alongside integrating web solutions using PowerApps and Power Automate . This is a unique opportunity to work on cutting-edge projects in … a highly supportive environment. Responsibilities: Design, build, and test Dynamics 365 CE modules such as Sales , Marketing , and Customer Service , using PowerApps and Power Automate . Collaborate with a talented and knowledgeable team of creatives, senior developers, and project managers to deliver technical solutions that drive business success. … recurring tasks like data maintenance for sales CRM to ensure ongoing operational efficiency. Skills & Experience: Proven experience working with Dynamics 365 CE modules (Sales, Customer Service, Marketing). Expertise in Power Automate and PowerApps development. Strong knowledge of DataVerse , transforming business requirements into functional applications. Experience with C# More ❯