51 to 75 of 154 Customer Service Jobs in London

seeking an experienced Dynamics 365 specialist to support its internal team in delivering a new Inspection Case Management system built on Microsoft Dynamics 365 Customer Service. You will provide technical leadership and governance across the end-to-end solution design, ensuring Dynamics 365 best practice is embedded from … Inspection Case Management solution. Embed Dynamics 365 best practice across the solution architecture, configuration and delivery approach. Shape the Dynamics 365 Customer Service configuration and underlying Dataverse data model to meet requirements effectively. Produce and review low-level and technical designs, challenging design decisions and providing independent assurance ...

given opportunity to achieve professional certifications within your first 6 months! Responsibilities: Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta Escalate complex issues … line Mac experience is essential Experience with Addigy, Jamf, JumpCloud or Okta Excellent problem-solving skills Understanding of networking fundamentals Strong communication and customer service skills Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support ...

apprentice to join our growing team and support customers using our software platform. Responsibilities: Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly and assigned appropriate response times Gather additional information … ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond ...

customers on IT and Business Application related questions for our solutions. You will need to provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base. … active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation. Handle customer escalations, taking ownership of complicated issues and always keep customers updated of progress. To comply with the Company’s information and Security Requirements and all Company ...

will act as the first point of contact for customer support enquiries via the ticketing system and live chat. Role Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly … ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond ...

Title: AV Field Service Engineer Location: London, Field based Reporting to: Field Service Engineering Manager Department: Service Hours: Mon-Fri, 40 hours per week Role Overview Our client are a leading global Audio-Visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate … requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing the company, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services ...

have any criminal conviction and lived & worked in the UK for the last 5 years Salary: 35k Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Job Description: To act both as a specialist in specific product areas for customer systems and provide support for hardware … software maintenance calls and implementation requests within the required Service Level Agreement (SLA). Providing both planned and unplanned backfill for Site Engineers, attending scheduled Customer Tech Bars (Surgeries), and provide customer business as normal support. To meet our customer needs and a diverse working environment ...

Service Engineer - Security Why join our team? We are at the forefront of cutting-edge security innovation, we specialise in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. … Option to buy extra days in our holiday purchasing scheme) Pension matched up to 7% Ongoing training and development opportunities Recognition programmes and long-service culture (20+ years average!) Staff referral bonus up to £2,000 Professional Development - We are committed to investing in our team's growth. ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. Lead both managed services and professional services operations. Drive new-logo acquisition while developing strategic relationships across the existing customer base. Identify opportunities to introduce managed services to customers across the wider group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

client, who are leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role is suitable … with basic experience. The business provides a wide range of solutions to the world s leading banks, retail and commmercial institutions. As a Field Service Engineer, you will provide technical support to our client s customers by carrying out maintenance on a range of ATM's, Self-Service ...

Senior Field Service Engineer Location: London Hours: Full Time Basis: Permanent Salary: £40,000 - £43000 basic + commission (OTE £50,000-£55,000) Are you an experienced CCTV or Electronic Security Engineer looking for more responsibility, autonomy and the opportunity to progress your career? Our client is looking … Senior Service Engineer to join their expanding London engineering team, taking responsibility for a portfolio of client sites. This is a fantastic opportunity to join an ambitious and innovative business with an excellent reputation within the electronic security industry. You'll manage your own diary and workload while working ...

Senior Field Service Engineer Location: London Hours: Full Time Basis: Permanent Salary: £40,000 - £43000 basic + commission (OTE £50,000-£55,000) Are you an experienced CCTV or Electronic Security Engineer looking for more responsibility, autonomy and the opportunity to progress your career? Our client is looking … Senior Service Engineer to join their expanding London engineering team, taking responsibility for a portfolio of client sites. This is a fantastic opportunity to join an ambitious and innovative business with an excellent reputation within the electronic security industry. You'll manage your own diary and workload while working ...

Field Service Engineer & Senior Field Engineers - Hemel Hempstead Area up to £60,000 + Van + Package Electrical/Mechanical Location: Field Based – Regional Coverage Salary: Competitive Basic Salary + Benefits Job Type: Permanent | Full-Time The Opportunity We are working with an innovative, fast-growing engineering and technology … business that is looking to recruit a Field Service Engineer to support its expanding UK operations. Our client is a leading provider of automated equipment and smart technology solutions, operating within a rapidly developing sector that is set for significant growth across the UK. This is an excellent opportunity ...

colleagues and mentors throughout the firm. This includes exposure not only to IT but also to the broader business and legal environments. The IT Service Desk Apprentice reports to the Senior IT Manager in London. This role requires regular interaction with almost all employees, including partners, necessitating excellent communication … high level of professionalism. Primarily, this is a hands-on junior support role focused on local support in London. However, our IT Service Desk adopts a ‘follow-the-sun’ model, providing support to customers across all regions. Typical work hours are from 09:00 to 17:30, Monday ...

healthcare and high security environments throughout Central London. This is a varied field based role, with approximately 70% installation and project work and 30% service and maintenance. It's ideal for an engineer with existing electronic security installation experience who wants to develop their skills with enterprise level security … installations * Installation and commissioning of CCTV, access control and intruder alarm systems * Security system upgrades, integrations and project delivery * System testing, commissioning and customer handover Service and Maintenance * Planned preventative maintenance visits * Fault finding, diagnostics and repairs * Small works, system modifications and upgrades * Customer support and technical ...

Onsite AV Technician to join their team based within a prestigious client organisation in London. This is an excellent opportunity for a customer-focused AV professional to provide technical support for meeting rooms, video conferences, presentations and corporate events. You will ensure AV equipment and systems operate reliably, delivering … seamless experience for clients and users. Working closely with the wider AV team and senior technicians, you will help maintain high service standards, resolve technical issues and contribute to the continuous improvement of AV services. You will also have the opportunity to support and mentor junior technicians while developing ...

client has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!. Job Description Here at our client, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

consumer-facing business to recruit an IT Support Engineer for its growing internal technology team. This is an excellent opportunity for an enthusiastic and customer-focused support professional who enjoys being hands-on, solving problems and taking ownership of user issues. You will become a key point of contact … exposure to wider technology deployments and infrastructure projects. What you'll be doing: Acting as the first point of contact for IT queries and service requests Logging, prioritising and resolving incidents through the IT service management platform Troubleshooting laptops, desktops, printers, mobile devices and other business hardware Supporting ...

like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off. SALARY … current. Working with technical leads, account managers and wider technical teams, the IT Support Technician/Field Engineer contributes to client IT strategy, service improvement and accurate documentation. With training, mentorship and certification support available, the IT Support Technician/Field Engineer can develop technical knowledge while delivering ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

Title: Fire and Security Service Engineer Location: SL Postcode Area/Berkshire/Buckinghamshire Salary: £35,000 - £45,000 + Overtime + Standby Allowance + Travel Time Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call … company that's leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are expanding our Fire & Security division and are looking ...

youll drive brand loyalty, advocacy, and sales. Youll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations, and create memorable customer experiences. Staying aware of competitors, youll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand awareness … customer engagement, and exceptional service at every opportunity. STORE LOCATION: New Malden WORKING PATTERN: Thursday to Saturday 10-6 and Sunday 12-6 START DATE: ASAP END DATE: 1st November 2026 This is a short-term contract. You must be available for training and commit to the full ...

Architect with experience delivering large-scale enterprise programmes and multi-cloud solutions aligned to business objectives. Deep expertise across Salesforce Core (Sales Cloud and Service Cloud), including contact centre and customer service architectures. Strong enterprise integration experience, designing and governing complex system interfaces, integration patterns and cross … ability to drive pragmatic architectural decisions. Desirable: Experience designing end-to-end order lifecycle solutions using Salesforce Order Management and commerce-to-service architectures. Knowledge of Salesforce Data Cloud, Agentforce and AI-driven customer engagement solutions. Experience with Commerce Cloud and omnichannel customer journey architecture across ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...