551 to 575 of 874 Customer Service Jobs in London

opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The successful candidate will drive new business initiatives, develop and maintain relationships with key account stakeholders, and understand business drivers to effectively position … and promote Sabio solutions. Collaboration with the presales and consultancy team to develop business cases based on ROI or customer service improvements will also be essential. The ideal candidate will have experience in solution/insight selling, a strong cultural fit with the drive to advance our business, and a keen interest in developing new knowledge and skills More ❯

a fast-paced and international environment. You'll support the Billing and Credit Control team with day-to-day cash allocation, helping ensure incoming payments are accurately applied to customer accounts. You'll work closely with internal teams and develop your understanding of accounts receivable processes. Your Responsibilities Process and apply incoming payments (bank transfers and credit cards) to … customer accounts. Help identify and resolve payment discrepancies or unmatched transactions. Assist with daily reporting of cash received and support month-end reconciliations. Maintain accurate customer account data in Excel and internal systems. Support communication with internal departments (e.g. Treasury, Sales) regarding payment queries. Assist with preparing documentation for audits and financial reports. Learn and support intercompany transactions … team. Required Skills, Qualifications, and Experience Currently studying or looking to start studying towards AAT or a similar finance/accounting qualification. Some experience in a finance, admin, or customer service role (internships or work placements are welcome) Strong attention to detail and willingness to learn. Basic understanding of accounting principles is a plus. Comfortable using Excel; knowledge More ❯

market trends, competitors, and opportunities Collaborate with field-based sales colleagues to book meetings and support business growth Respond to inbound enquiries through various channels, using initiative and excellent customer service Stay informed on market activity and identify trends that may impact future sales Key Responsibilities: Gaining market knowledge of your given sector, you will become an expert … challenges in the market at any given time. Outbound calls to prospective clients to ensure business growth targets are met, whilst maintaining relationships with existing clients and delivering outstanding customer service. Work alongside the Field Based Business Development employees, to ensure meetings are arranged in their diaries with existing and prospective clients. Dealing with inbound enquiries, through organisation to … innovative culture where your contributions are valued. Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including: 23 days holiday, Increasing with length of service + bank holidays Robust pension scheme Medigold employee support, Free Flu Jabs, Online private GP Service Free or subsidised national gym memberships Employee Recognition Scheme Ground Control Ground More ❯

and secure software solutions. - Use the latest AWS technology to manage infrastructure and services in multiple AWS regions around the world- Design and implement tools for the engineering and customer service teams - Design and implement solutions to monitor service health, perform log analysis, and automate recovery - Participate in architecture and code reviews to ensure best practices for More ❯

Annual salary: up to £27,500.00 Service Desk Analyst Exeter Permanent, full time, hybrid role; offering a salary of up to £2 7 , 5 00 depending on experience plus excellent company benefits. About the role: We are looking for a Service Desk Analyst to work on our busy and demanding IT Service Desk in Exeter. You will … handle and provide resolution to calls/tickets into the Service Desk, providing 1st line support to users within the Mears Group. We look for people who share our values, along with our commitment to making a positive difference to people's homes, lives and communities, one of the many reasons that our colleagues join us here at Mears … high-profile projects in the pipeline and as such we are looking to expand our team. About the Role: Ideally you'll have experience of working in a similar Service Desk Analyst role. You will have strong computer skills and a solid knowledge of MS Office Applications. Our service Desk is a busy team that demands a 'can More ❯

and strategic goals. Key Responsibilities: The scope of the role covers all aspects of the supporting systems for the business, including but not limited to HRIS, Finance, CRM, Q2C, Customer Servicing, Tax, Payroll, EOR, and Billing systems. The role will largely impact and drive improvement initiatives across all aspects of Corporate IT support. Bringing 10+ years of relevant experience … on an ongoing basis Lead the AI roadmap for optimization of all internal corporate processes and systems Build and lead a global Corporate IT function providing best in class service and support to employees and capable of scaling with a fast growth organization Key Skills: Strategic Planning:Clearly articulate, the strategy and steps to deliver value Business process design … and optimisation Corporate IT support experience Experience of leading global corporate IT teams Vendor Management:Manage relationships with technology vendors and service providers, ensuring that all systems are up-to-date and functioning optimally Risk Management:Identify potential risks and vulnerabilities in our technology infrastructure and develop strategies to mitigate these risks. Be cognizant of information security and compliance More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … this highly impactful team. You can find out more about how our design team thinks and operates by reading our Monzo Design blog Moving the business towards demonstrably better customer outcomes in your product area. Having a tangible impact on your collective or squads' quarterly metrics and commercial outcomes. Identifying the biggest opportunities and prioritising your efforts towards them. … Shaping the most impactful research questions your squads or collective need to answer to move towards customer and company goals. Choosing the most effective research method to provide actionable insights in the time available Planning and executing projects to a high standard, balancing pace, quality and breadth to have the most impact. Weaving quantitative and qualitative insights together to More ❯

great fit. What we're looking for in you Ability to learn and explain a technical product or concept Excellent English language and written communication skills Experience providing outstanding customer service for a technical product Experience supporting business customers in a B2B environment The ability to present yourself with professionalism, friendliness, and a willingness to assist Confidence to … speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert level understanding of Duffel's products and share your … questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to your personal growth. Our More ❯

and maximize partnership efficacy Identify opportunities to enhance partnership outcomes and proactively address challenge Negotiate partnership agreements Skills and knowledge you should possess: 4+ years of experience in a customer-facing role within the SaaS industry Strong experience retaining and expanding accounts Proven ability to manage multiple projects and collaborate effectively with various internal stakeholders Thorough working knowledge of … sales tools, including a CRM like Salesforce Outstanding phone, prospecting, sales, customer service, and interpersonal skills Ability to build relationships with potential partners, understand their environment, and introduce new concepts to solve problems Ability to build relationships with internal stakeholders, fully understand technology platform capabilities, and Vimeo's ability to solve partner needs Represent the company and our More ❯

and maximize partnership efficacy Identify opportunities to enhance partnership outcomes and proactively address challenge Negotiate partnership agreements Skills and knowledge you should possess: 4+ years of experience in a customer-facing role within the SaaS industry Strong experience retaining and expanding accounts Proven ability to manage multiple projects and collaborate effectively with various internal stakeholders Thorough working knowledge of … sales tools, including a CRM like Salesforce Outstanding phone, prospecting, sales, customer service, and interpersonal skills Ability to build relationships with potential partners, understand their environment, and introduce new concepts to solve problems Ability to build relationships with internal stakeholders, fully understand technology platform capabilities, and Vimeo's ability to solve partner needs Represent the company and our More ❯

with industry experts Participate in the tech community and build the BrainStation brand beyond the campus Requirements Bachelor's degree or equivalent experience 1-3 years experience in a customer or client-facing role Strong attention to detail Thrives in a fast-paced environment Willing to try new things and pivot as needed Professional verbal and written communication skills … including public speaking experience A dedication to providing the best customer service and experience Willingness to help out where needed in all facets of the organisation A passion for learning new skills Perks and Benefits Comprehensive Health & Wellness Benefits Package Retirement Planning New Device Allowance Socials, Outings & Retreats Culture of Learning & Development Flexible Working Hours Work from Home More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

by supporting our regulatory functions and ensuring that individuals and organisations meet our rigorous professional standards. About you You are an experienced and adaptable administrator with exceptional communication and customer service skills. You bring strong attention to detail, excellent digital literacy (especially Microsoft 365), and a proactive approach to planning and prioritising. You'll thrive in a collaborative … environment and enjoy working as part of a small team dedicated to improving mental health service provision. You'll also have the diplomacy and discretion needed to handle sensitive issues, and you will understand when to use your judgement or escalate a concern. Ideally, you'll also bring knowledge of the psychotherapy or mental health field, or experience within More ❯

protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Ready to take the next step in your career? Apply now and be part of a team shaping the future of workplace technology. More ❯

VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply … with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor/invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. More ❯

range from Principal M&E Contractors, Housing Associations and Local Authorities, Facilities Management and Property Managing Companies. Gamma's philosophy is to bring our clients the highest level of customer service and innovation in our system designs to ensure customer satisfaction and quality. Role Summary: To manage the full project life cycle from start-up, through delivery … visitors. Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met. Gamma is an equal opportunities employer. Salary dependent on experience - 40-45k DOE plus commission scheme Pension scheme 28 days holiday (Including More ❯

hiring a Procurement Director to help our customers to transform their SaaS buying and renewals, driving direct cost savings & efficiencies. You will be the leader for Vertice's procurement service, building a foundation of trust and robust action plans with key, strategic customers. We need an exceptional leader with the shared language and gravitas to work with finance & procurement … for: Leadership & Vision: Develop and communicate a global Procurement vision and strategy Set and track team & individual performance against regional procurement goals Inspire and develop a high performance procurement Customer-Centricity: Develop personalised procurement strategies for major accounts Coach teams to identify and pursue high-impact procurement opportunities Collaborate with stakeholders to improve customer journey satisfaction Develop specific … Project Management, Procurement, Vendor Management, or a related discipline in Consulting Strong understanding of the SaaS business model and knowledge of the ecosystem Passionate about the value of great customer service - you seek and have consistently achieved extraordinary results as part of a high energy and dynamic team for and mid-sized customers You are a clear, confident More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and troubleshoot issues Ensure … quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … engineer tooling. The Infrastructure Platform team sit within the Platform Collective and are responsible for running the Kubernetes clusters which all services which power the bank run on, our service mesh and networking setup and managing how other teams interact with our cloud environments. Our team is made up of backend engineers and cloud infrastructure experts, using our experience … we run components like Kubernetes and Envoy We help other platform teams to succeed at using cloud infrastructure by abstracting away the complexity and enabling them to solve real customer problems We're investing heavily in this team to support Monzo's ambitions to grow from 10 to 20 million customers, expand the range of products to improve our More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … engineer tooling. The Infrastructure Platform team sit within the Platform Collective and are responsible for running the Kubernetes clusters which all services which power the bank run on, our service mesh and networking setup and managing how other teams interact with our cloud environments. Our team is made up of backend engineers and cloud infrastructure experts, using our experience … we run components like Kubernetes and Envoy We help other platform teams to succeed at using cloud infrastructure by abstracting away the complexity and enabling them to solve real customer problems We're investing heavily in this team to support Monzo's ambitions to grow from 10 to 20 million customers, expand the range of products to improve our More ❯

socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in … The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been … in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root More ❯

materials for showroom and forecourt vehicles. Ensure all vehicles left overnight are securely parked in the upper car park. Keep the lower car park clear to maximize space for customer parking. Greet all customers courteously upon arrival. Direct customers to Service Reception via the used car forecourt. Assist workshop staff with transferring vehicles between the workshop and car … a Driver we are looking for candidates that ideally possess the following qualities: A good level of flexibility Proactive Attitude A full Clean driving licence A good level of customer service What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture … including: Access to our in-house training academy for everyone Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme Why Citygate Citygate is a highly successful More ❯

review of contractual SLAs. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction. - Meet daily hours of operations, shift and on-call requirements for response during shift rotations. A day in the life At today's large-scale … data centers, you will be involved in: - Provide support and assistance to the onsite operations team, in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA). - Perform rack installs, rack decommissioning, and facility management. - Provide operational readings and key performance indicators to make sure uptime is maintained. - On-site management of contractors, subcontractors and More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … have the opportunity to have impact on both what we build, and how we build it. Mobile engineers at Monzo work on everything from the personal banking product to customer support tools. We also have a small mobile platform squad dedicated to enabling other engineers to move faster. Every week we meet as an iOS discipline to discuss tools … throughout our app. Our networking stack is built upon Alamofire , using a generic interface to easily de-serialise objects of a certain type, and we mirror our backend micro-service architecture by building individual services to house our API logic. We log liberally to get alerted when they're triggered in Sentry which we also use to monitor crashes. More ❯