551 to 575 of 963 Customer Service Jobs in London

and maximize partnership efficacy Identify opportunities to enhance partnership outcomes and proactively address challenge Negotiate partnership agreements Skills and knowledge you should possess: 4+ years of experience in a customer-facing role within the SaaS industry Strong experience retaining and expanding accounts Proven ability to manage multiple projects and collaborate effectively with various internal stakeholders Thorough working knowledge of … sales tools, including a CRM like Salesforce Outstanding phone, prospecting, sales, customer service, and interpersonal skills Ability to build relationships with potential partners, understand their environment, and introduce new concepts to solve problems Ability to build relationships with internal stakeholders, fully understand technology platform capabilities, and Vimeo's ability to solve partner needs Represent the company and our More ❯

data and analytics capabilities that Amazon has built over the last 25 years. FBA enables these sellers to offload the heavy lifting of warehousing, payment processing, delivery, returns, and customer service to Amazon. Today, thousands of Amazon Sellers from more than 130 countries fulfill orders to customers in 185 countries using FBA, generating over 3 billion units served … in data engineering, business analytics, and problem-solving to provide critical insights that drive the success of the FBA program and our selling partners. Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? FBA is seeking a Support Engineer to assist our business intelligence engineers, investigation specialists … business-critical issues preventing Sellers from adopting FBA programs and services are resolved. While we obsess over issue resolution, you will also develop tools to scale our support and service quality, and provide critical input for product prioritization to address root causes of SX issues. Key job responsibilities In a typical day, as a Support Engineer, you will: • Trace More ❯

leave – this can be taken any day within your birth month. Up to 25% discount in all Fenwick stores and fenwick.co.uk. WeCare -24/7 GP, wellbeing advice & support service Hybrid Working (Every Thursday and Friday working from home) So, more about our Product Upload Lifecyle Coordinator role... As a key member of the Digital Product Lifecycle Team, you … managing the product editorial and upload process—critical to the performance of our digital channels. You will ensure products are uploaded quickly and accurately, with optimised content that supports customer decision-making and drives sales. Collaborating closely with the Photostudio, Digital Trading Team, brands, and Buying Teams, you will use your copywriting skills to create engaging, on-brand product … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as More ❯

leave – this can be taken any day within your birth month. Up to 25% discount in all Fenwick stores and fenwick.co.uk. WeCare -24/7 GP, wellbeing advice & support service Hybrid Working (Every Thursday and Friday working from home) So, more about our Product Upload Lifecyle Coordinator role... As a key member of the Digital Product Lifecycle Team, you … managing the product editorial and upload process—critical to the performance of our digital channels. You will ensure products are uploaded quickly and accurately, with optimised content that supports customer decision-making and drives sales. Collaborating closely with the Photostudio, Digital Trading Team, brands, and Buying Teams, you will use your copywriting skills to create engaging, on-brand product … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as More ❯

the latest technology to enhance the online experience. Designing and building new online functionalities that are maintainable, robust, and flexible, with scalability for rapid post-launch updates based on customer feedback. Developing tools to empower artists, designers, and customer service teams to manage online services effectively. Participating actively in design discussions to optimize the use of technology. More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work. Communicate effectively: get people inspired … time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing More ❯

and services Generate quotes and follow up/chase/negotiate/revise and close accordingly Identify and effectively onboard new partners by making proactive outbound calls Deliver outstanding customer service Follow up on existing pipeline to close deals and meet monthly targets Maintain details on our internal systems/ERP The ideal Business Development Executive will have … following skills and experience: 12 months experience within Account Management or Business Development/Telesales Demonstrate an ability to identify/onboard customers and conduct account mapping to grow customer base Strong interpersonal and excellent communication skills Positive, proactive self-starter, with a can-do attitude Ability to work, manage, exceed targets and close Excellent time management and organisation More ❯

Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting … client servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email and we will review your application. If you are suitable for the role, we will be in contact More ❯

to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you … based within our London office, with an expectation of travel as required. Key Responsibilities: GTM Strategy & Execution: Development and execution of go-to-market strategies for VAS targeting new customer segments and sales channels. Bid & RFP Management: Support the end-to-end process for VAS-related bids and RFPs, working cross functionally to ensure timely, competitive, and commercially sound … to identify path to unlock benefits. Channel Expansion: Drive the identification, onboarding, and enablement of new sales and distribution channels aligned with growth objectives. Market & Competitive Intelligence: Monitor trends, customer needs, and competitor activity to inform proposition development and GTM planning. Provide thought leadership on future state commercial model: Lead engagement with business areas to identify platform and process More ❯

software using remote tools and deskside support. Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures. Establish good working relationships with users and provide exceptional customer service. Company Values: Trust Trust is the bedrock of every successful business relationship. That's why we always act openly, ethically and in good faith, single-mindedly pursuing our … the way in everything we do, and we hold ourselves to the highest possible standards in all areas. This is how we repeatedly deliver the exceptional performance and unparalleled service that satisfies each client. Partnership By working proactively with our clients, partners, the Lloyd's market, and by keeping closely aligned with their changing needs, we will together ensure … User and Stakeholder Training Working in Digital Support Data Operations and Security Pathways and Career Progression Learning Provider ESTIO TRAINING LIMITED Skills Required Communication skillsTeam workingMicrosoft OfficeWritten communication skillsStrong customer service skillsLogical approachEagerness to learn Apply Now More ❯

of channel marketing operations. Primary responsibilities: Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution Proactively identify contacts within each accountrelated todefined campaigns or growth opportunities Review, action and executeprioritizedoutbound contacts and inbound leadsfor each account and/or … the client', obtain 'incremental gain' in order to qualify potential business opportunities Proven record of leading a team of Business development representatives. Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection, have … that fosters greater product curiosity Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets Education Bachelor'sdegreeor equivalent work experience in a similar role LSEG is a More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. This role is all … technology product you want to be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in distributed systems and writing resilient More ❯

programming. What's Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company's core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals. What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to … product to drive development - Advanced specialists have expert product knowledge where each individual has a particular niche where they excel. Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations What to expect from your full-time opportunity You will start off your career within the Analytics department. In the … equiv) - Business fluency in a second language preferred (As needed regionally) - Strong interest in financial markets and understanding of Bloomberg's position within it - Experience in and enthusiasm for customer service - Interest in technology and software solutions is desirable - Multi-tasking and ability to work well under pressure - Excellent verbal and written communication skills - Desire and flexibility to More ❯

Customer Service & Technical Support Specialist - London - £40k Platform Recruitment have partnered with a fast-growing clean energy company. They are looking for a customer support specialist to help customers with installation, troubleshooting, and ongoing maintenance while contributing to system improvements. Key Responsibilities: Provide first-line support for customers and installers. Troubleshoot and resolve system issues. Deploy software … updates and gather insights for the tech team. Collaborate on improving customer and installer portals. Key skills: Strong communication and problem-solving skills. Basic knowledge of electrical systems/electronics. Passion for tech, clean energy, and customer service. Experience with Linux, Raspberry Pi, Python, or shell scripting would be desirable. If you feel like you have the right More ❯

Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯

Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now. We do a standard interview process across all our collectives, and at the … technology product. You want to be involved in building a product that you (and the people you know) use every day. You have a product mindset: you care about customer outcomes and you want to make data-informed decisions. You're comfortable working in a team that deals with ambiguity. You're interested in distributed systems and writing resilient More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the … technology product you want to be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in distributed systems and writing resilient More ❯

do the heavy lifting The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the … usable reporting layers. Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. Ensure reports are timely, trusted, and More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You'll work on scaling More ❯

1.5 million ARR, this business has steadily cultivated a devoted community and established itself as a dominant player in its specialized market. Renowned for its unique offerings and unparalleled customer service, the company has fostered strong relationships with its clientele, earning widespread acclaim and customer loyalty. Online Marketplace Remote - London With a clear vision for the future … the business is committed to further solidifying its position and capitalizing on its success. Backed by an incredible network, strong customer base and track record of sustainable growth, our client is now looking at improving their tech offering to foster further growth within their community whilst still maintaining the values they have built their platform upon. The Role As More ❯

achieves targets, delivers results with commercial and operational excellence. Tasks What you'll be doing Managing and developing the selling team to provide the highest standards of in store service Working with HQ teams including Merchandising, Operations & Logistics, Finance and Marketing on weekly/monthly reporting packs and feedback Manage store operations Onboarding, training and reviewing team performance Work … Who are we looking for? Previous retail management experience in an activewear/lifestyle wear business A proven record of meeting KPI's A proven record of delivering excellent customer service A strong understanding of the visual identity and how to translate to store Highly commercial mindset Problem solver Happy in an ambiguous business that is learning as More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯