Customer Service Jobs in London

576 to 600 of 875 Customer Service Jobs in London

Experience Coordinator

London, United Kingdom
Hybrid / WFH Options
BrainStation
with industry experts Participate in the tech community and build the BrainStation brand beyond the campus Requirements Bachelor's degree or equivalent experience 1-3 years experience in a customer or client-facing role Strong attention to detail Thrives in a fast-paced environment Willing to try new things and pivot as needed Professional verbal and written communication skills … including public speaking experience A dedication to providing the best customer service and experience Willingness to help out where needed in all facets of the organisation A passion for learning new skills Perks and Benefits Comprehensive Health & Wellness Benefits Package Retirement Planning New Device Allowance Socials, Outings & Retreats Culture of Learning & Development Flexible Working Hours Work from Home More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Engineer - Security

City, London, United Kingdom
Hall&Kay Fire Engineering
installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Engineer - Security

EC3R, Billingsgate, Greater London, United Kingdom
Hall&Kay Fire Engineering
installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯
Employment Type: Permanent
Posted:

Unified Communications Assistant, 6 Month FTC

London, South East, England, United Kingdom
Be Resourcing
protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Ready to take the next step in your career? Apply now and be part of a team shaping the future of workplace technology. More ❯
Employment Type: Full-Time
Salary: £34,200 - £41,800 per annum
Posted:

Unified Communications Assistant

City of London, London, United Kingdom
Be-Resourcing
protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Join a tech-forward, globally recognised law firm in a dynamic role where innovation, collaboration, and cutting-edge communication technology come together to shape the future of More ❯
Posted:

Unified Communications Assistant

London Area, United Kingdom
Be-Resourcing
protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Join a tech-forward, globally recognised law firm in a dynamic role where innovation, collaboration, and cutting-edge communication technology come together to shape the future of More ❯
Posted:

Test Centre Administrator - Mile End

London, United Kingdom
Pearson
VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply … with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor/invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Centre Technical Supervisor - Northolt

Northolt, London, United Kingdom
Stott & May Professional Search Limited
within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Data Centre Technical Supervisor - Northolt

London, UK
Stott & May Professional Search Limited
within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯
Posted:

Data Centre Technical Supervisor - Northolt

london (northolt), south east england, United Kingdom
Stott & May Professional Search Limited
within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯
Posted:

Data Centre Technical Supervisor - Northolt

london, south east england, united kingdom
Stott & May Professional Search Limited
within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯
Posted:

Technical Support Specialist JIKU.SHOP Verified Shopper for Confident Shopping

London, United Kingdom
Jiku World News
Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and troubleshoot issues Ensure … quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist, 2nd Line Support

London, United Kingdom
Hybrid / WFH Options
Board Intelligence
socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in … The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been … in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Site Coordinator

London, United Kingdom
Citygate Automotive Ltd
materials for showroom and forecourt vehicles. Ensure all vehicles left overnight are securely parked in the upper car park. Keep the lower car park clear to maximize space for customer parking. Greet all customers courteously upon arrival. Direct customers to Service Reception via the used car forecourt. Assist workshop staff with transferring vehicles between the workshop and car … a Driver we are looking for candidates that ideally possess the following qualities: A good level of flexibility Proactive Attitude A full Clean driving licence A good level of customer service What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture … including: Access to our in-house training academy for everyone Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme Why Citygate Citygate is a highly successful More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager - SaaS

London, United Kingdom
Hybrid / WFH Options
MLR Associates
product specifications and work closely with development teams to ensure timely delivery. Drive product performance by defining success metrics and monitoring product usage to identify areas for improvement. Champion customer-centric product design and ensure the usability and quality of the product. Facilitate cross-functional communication to ensure product goals are understood and met across all teams. Support customer … providing product training, demos, and support during product launches. Qualifications and Skills: 2-6+ years of experience in product management Deep understanding of helpdesk processes, ticket workflows, and customer service operations. Experience with Agile methodologies, managing sprints, and working in a fast-paced environment. Proven track record of successfully launching and iterating on software products. Strong problem More ❯
Employment Type: Permanent
Salary: GBP 65,000 - 75,000 Annual
Posted:

Product Owner - Customer Engagement

London, South East, England, United Kingdom
Hybrid / WFH Options
Henderson Scott
on-site per week) Day Rate: £500-£550 per day Contract: Outside IR35 | Initial 12-month contract Start Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new CRM … needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps More ❯
Employment Type: Full-Time
Salary: £401 - £550 per day
Posted:

Senior Business Development Representative/Team Leader

London, United Kingdom
London Stock Exchange Group
of channel marketing operations. Primary responsibilities: Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution Proactively identify contacts within each accountrelated todefined campaigns or growth opportunities Review, action and executeprioritizedoutbound contacts and inbound leadsfor each account and/or … the client', obtain 'incremental gain' in order to qualify potential business opportunities Proven record of leading a team of Business development representatives. Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection, have … that fosters greater product curiosity Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets Education Bachelor'sdegreeor equivalent work experience in a similar role LSEG is a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Support Specialist

London, South East, England, United Kingdom
Executive Facilities
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Employment Type: Contractor
Rate: £60,000 - £65,000 per annum
Posted:

Sales Support Specialist

SW1V, Victoria, Greater London, United Kingdom
EF Recruitment
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customer service practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Employment Type: Contract
Rate: £60000 - £65000/annum Free breakfast
Posted:

Senior Product Manager

London, United Kingdom
Trustpilot, Inc
Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. … data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Cyber Security Advisory Consultant (Defence)

London, United Kingdom
Hybrid / WFH Options
Atos SE
security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … implementation planning OT Security OT Risk Assessment/Assurance and OT Vulnerability Management Key Strengths Detail-oriented with a strong focus on quality Well-organised and committed to developing customer service skills Enthusiastic about working in a team environment while developing individual capabilities 25 days of Annual leave + an option to purchase more through our Flexible Benefits More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Product Designer, Growth

London, United Kingdom
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … and build experiences our customers want to share with their family and friends. We are champions for our customers . We always aim to offer delightful experiences to the customer, giving them something they want rather than something we want. We translate growth hypotheses to bold experimentation. We use the results to validate the direction and understand the path … behaviour. Comfortable working in ambiguity, at pace. Motivated by cross functional ownership of the touchpoints you work on. You're used to bringing people together and collaborating deeply on customer problems that span business areas. Focused on delivering outcomes and solutions to the problems, as an individual contributor, and a cross functional partner. A passion for leveraging new technology More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Product Designer, Growth Cardiff, London or Remote (UK)

London, United Kingdom
Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … and build experiences our customers want to share with their family and friends. We are champions for our customers . We always aim to offer delightful experiences to the customer, giving them something they want rather than something we want. We translate growth hypotheses to bold experimentation. We use the results to validate the direction and understand the path … behaviour. Comfortable working in ambiguity, at pace. Motivated by cross functional ownership of the touchpoints you work on. You're used to bringing people together and collaborating deeply on customer problems that span business areas. Focused on delivering outcomes and solutions to the problems, as an individual contributor, and a cross functional partner. A passion for leveraging new technology More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Platform Services Manager (Tax Wrappers)

London, South East, England, United Kingdom
Dimensions Specialist Recruitment Ltd
We are privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear. Based in the heart of the City with a modern relaxed but professional environment and … be responsible for: Servicing and supporting as well as liaising extensively with financial planners, paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions using knowledge of the systems … appropriate, and delivered at the right time, including emails, letters, and platform updates. Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks which can include processing ISA subscriptions and payment instructions in line with HMRC and company policies. Assisting in the testing of the development of the platform including writing More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Intermediary Platform Services Manager

City of London, London, England, United Kingdom
Dimensions Specialist Recruitment Ltd
We are privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear. Based in the heart of the City with a modern relaxed but professional environment and … front line servicing and support to their platform clients. Liaising extensively with financial planners, paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions using knowledge of the systems … appropriate, and delivered at the right time, including emails, letters, and platform updates. Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks which can include processing ISA subscriptions and payment instructions in line with HMRC and company policies. Assisting in the testing of the development of the platform including writing More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:
Customer Service
London
10th Percentile
£29,025
25th Percentile
£32,500
Median
£41,929
75th Percentile
£60,000
90th Percentile
£72,500