576 to 600 of 1,250 Customer Service Jobs in London

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. … The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player who … is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customer's viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa. If you are a proactive … role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible … steps - Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes - Generate service metrics using scripts and/or documentation - Apply your unique skillset to improve team processes and highlight documentation or training needs - Impart your knowledge More ❯

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and an entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple … teams and locations. We are looking for an Operations Specialist who shares Amazon's passion for the customer-someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience. In this role, you will be responsible for working closely with sellers … seller support, customer service, sales, and 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their short-term issues. You will also partner with product management teams to identify long-term delivery and fulfillment features and programs to improve the More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … platform for teams to launch banking products with confidence. The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform. About the Role In this role you will help design, build and run Monzo's European … be based in the UK, and will be EU focused initially. The scope will expand globally as the Payments team adopts an as-a-service model to support Monzo's continued expansion. Supporting partner selection and owning relationships with new partners and payment schemes. Managing payment scheme implementation projects More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … platform for teams to launch banking products with confidence. The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform. About the Role In this role you will help design, build and run Monzo's European … be based in the UK, and will be EU focused initially. The scope will expand globally as the Payments team adopts an as-a-service model to support Monzo's continued expansion. Supporting partner selection and owning relationships with new partners and payment schemes. Managing payment scheme implementation projects More ❯

approach that simplifies complex cyber insurance needs for organizations of all sizes. Trust365 + Datasurance, integrates cybersecurity and risk insurance into a seamless subscription service tailored for small businesses. Built on Zero Trust principles, it empowers IT service providers to offer resilient security solutions via managed services or … self-service portals. Both initiatives reflect a commitment to simplifying cybersecurity, securing businesses, and fostering resilience in the evolving digital landscape. Download this essential guide to Trust365 + Datasurance. Trustify is a Steering Group member of the National Cyber Resilience Centre Group. Role Description This is a full-time … for a National Channel Sales Manager at Trustify Cyber. The role will involve building and managing channel partner relationships, driving sales, and ensuring exceptional customer service. While the role is located in our Edinburgh HQ, this is a National role with exceptional benefits. Qualifications Channel Sales and Channel Partners More ❯

trusts, providing high quality and flexible shared business services. The post holder will complete development, deployment and on-going system management of the self-service reporting applications. This role is pivotal to the further development and enhancement of our existing reporting applications. The role is designed to build a … combination of subject matter expertise and technical skills to develop a strong service delivery. The responsibilities of this role require genuine business intelligence insight into the finance and procurement operational functions to improve the quality and distribution of financial and procurement information to managers at all levels of the … Specification Knowldege & experience Essential Degree/years of relevant experience Experience of working in an NHS Finance and Procurement environment Experience of providing excellent customer service to internal and external customers Sound experience and knowledge in data analysis Knowledge of SQL and complex query writing Experience of developing More ❯

. Full, clean UK manual driver's license. Desired Skills: Exceptional written and verbal communication skills. Experience in hardware installation, troubleshooting, and maintenance. Strong customer service skills with a positive attitude. Experience with Azure, Intune, and Active Directory (beneficial). Basic understanding of network management (routing, switching, VLANs … DNS, DHCP, Wireless LAN/WAN). Familiarity with ServiceNow for incident management and service requests. Key Responsibilities: Provide hands-on IT support at Bank stores for IT equipment (PCs, IP phones, printers, tablets, digital displays, etc.). Conduct bi-monthly IT health checks, report findings, and liaise with … store managers. Manage incidents and service requests using ServiceNow within SLA. Train store colleagues on IT equipment usage and troubleshooting. Document and update procedural knowledge for internal use. Identify and escalate technical defects for further investigation. Support major incidents, assisting with troubleshooting and resolution. Collaborate on IT infrastructure projects More ❯

across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop, configure, and maintain custom modules … experience. Experience: 3-5+ years as a ServiceNow Developer or similar role, with proficiency in ITSM modules and platform capabilities like Workspaces, Discovery, Service Mapping, and Integration Hub. Knowledge of SSO, REST/SOAP APIs, Active Directory, and complex application environments. Technical Skills: JavaScript, Flow Designer, Business Rules … PowerShell (plus). Certifications: ServiceNow Certified Application Developer (CAD), ITIL Foundation (preferred). Soft Skills: Attention to detail, analytical and problem-solving skills, adaptability, customer service focus, collaboration, communication, self-motivation, independence. Location United Kingdom Join Us Apply now and help transform data landscapes into actionable insights, turning More ❯

of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany … France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. NET-A-PORTER are now seeking an exceptional Site Trading Manager to join the … Director, we are looking for an exceptional Site Trading Manager to lead and define innovative trading strategies that maximise our business tools, elevate the customer experience, and drive commercial performance. This role is a significant step up for experienced Trading Managers looking to make a strategic impact. You will More ❯

needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯

needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯

needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯

needs, while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs … the latest Power Platform advancements, particularly within the insurance sector, to ensure solutions remain cutting-edge. Provide third-line technical support, managing incidents and service requests to meet SLA commitments and maintain system reliability. Document technical processes, known issues, and workarounds while maintaining a robust knowledge base and operational … access and identity management, as well as ensuring compliance within Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … to appropriately manage requests. Create monthly presentations for the SDM using ServiceNow data to highlight SLA metrics, address issues, manage action plans, and recommend service improvements. Check and approve decommission tasks within ServiceNow and document them for the team. Support the follow-up and management of processes, including checks … suppliers. IT literate and competent with Microsoft Office and similar software. Ability to create data reports and presentations. Confident, collaborative working style with exceptional customer service skills, able to communicate effectively at all levels. Highly organised with the ability to work in a fast-paced, structured manner to More ❯

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … to appropriately manage requests. Create monthly presentations for the SDM using ServiceNow data to highlight SLA metrics, address issues, manage action plans, and recommend service improvements. Check and approve decommission tasks within ServiceNow and document them for the team. Support the follow-up and management of processes, including checks … suppliers. IT literate and competent with Microsoft Office and similar software. Ability to create data reports and presentations. Confident, collaborative working style with exceptional customer service skills, able to communicate effectively at all levels. Highly organised with the ability to work in a fast-paced, structured manner to More ❯

and global thinking in all you do. You will support a variety of business owners across FIS to meet Third Party Labour and Enterprise Service needs, collaborating in the alignment of strategy, ensure efficiency of opportunities to deliver successful outcomes adding value to the FIS business. FIS is a … strategic value Facilitates development of relationships with vendors/suppliers and maintains relationships for long-term contracts Participates in category reviews Delivers a superior customer experience to business owners Develops purchasing programs Develops relationships and purchasing arrangements with suppliers Supports business owners in developing specifications for new contract orders … markets Understanding of business, financial, and economic ramifications of various procurement actions Track record of successfully achieving savings targets, negotiating deals, and delivering good customer service Ability to develop strong working relationships with internal clients and suppliers Knowledge of project management methods and techniques Good working knowledge of More ❯

Duties Tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide remote support to the onsite team on event days. Be onsite at approximately six events per … Experience While we list some skills and experience items below, we are focused on finding the right person who wants to learn. Essential: Exceptional customer service skills. Excellent verbal and written communication skills. Ability to write technical instructions in plain English for non-technical people. Experience with website … Fit We believe strongly in searching for people that are the right cultural fit for our team. Our values are Communication Excellence, Collaboration & Teamwork, Customer Focus, Problem Solving & Decision Making, and Dynamic Adaptability. What We Offer Access to ClassPass to support your health and wellness. Opportunities for personal development. More ❯

10am-6pm There is an opportunity to increase commission by working unpaid overtime to make additional bookings. Skills/Experience Needed High level of customer service, above and beyond customer expectation on every call and email Good sales techniques and an excellent telephone manner Attention to detail … one year's proven sales experience - travel industry knowledge is not essential but would be an advantage Target Driven, Flexible, Highly Motivated Ensure the customer journey is memorable and enjoyable More ❯

innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. What's the role? Technical Account Managers deliver exceptional service and support to our content partners and customers to ensure Bloomberg is the platform of choice for the distribution of their content. As part … Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to … further develop our products We'd love to see: Master's degree or certification such as a CFA charter holder or CAIA Experience in customer service or client relationship management Experience working with international business groups and clients Knowledge in information technology and statistical analysis or computer programming More ❯

innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. What's the role? Technical Account Managers deliver exceptional service and support to our content partners and customers to ensure Bloomberg is the platform of choice for the distribution of their content. As part … Bloomberg and work to build long term solutions. Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience. Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to … further develop our products. We'd love to see: Master's degree or certification such as a CFA charter holder or CAIA. Experience in customer service or client relationship management. Experience working with international business groups and clients. Knowledge in information technology and statistical analysis or computer programming More ❯

work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential … application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Tasks and Responsibilities Keep … Manage Projects along to complete conversion by interfacing with Engineering, Product Management, and other needed TE functions. Product Introduction/Presentation in front of customer for AD&M products like PCB Board Connectors, High Speed & High-Power, VITA products, Connectors, EPDs, Backshell. Deep dive into technical, design discussions on More ❯

out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Benefits require completion of a 12-week probationary period before … work as part of a team and individually. Flexibility and ability to adapt to the needs of Residents. Experience of working in a catering service in a similar environment is desirable but not essential. Delivering prepared food from the kitchen to the dining areas and serving meals to residents … in a pleasant and friendly manner. Ensure refreshment is always available. Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene. Experience : Ideally some experience working in a busy restaurant/hospitality or catering. Good communication and excellent customer More ❯

Job Description Job Title : Customer Experience Manager Salary : £35,000 – £45,000 Location : London (Office-Based) Represented by Robertson Sumner – Your Specialist Recruitment Partner Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience … Manager. This role is ideal for a commercially aware, client-focused professional who thrives in a people-first, service-led environment and is passionate about nurturing high-value client relationships. This is a London-based, full-time permanent role within a collaborative and ambitious team that places exceptional customer service and relationship-building at the centre of its success. Why Consider This Opportunity? People-First Culture : Join a business that prides itself on openness, ingenuity, collaboration, and effectiveness. Supportive Growth Environment : Work alongside some of the most experienced and innovative minds in the industry. Purpose-Driven Team More ❯

management of the software providers. The Technology & Data team currently consists of 6 Montagu Evans staff, 2 onsite staff placed by our IT Managed Service partner and 1 onsite member seconded in from our Data insights/visualisation partner. The team supports all colleagues within Montagu Evans. The team … for budget sign off. arranging training delivery from software providers. feedback business requirements/requests to software providers. manage software providers (where appropriate) through service review meetings. Take on oversight of mobile applications being managed in the firm's portal and managed via MDM/MAM policies working with … our Managed Service Partner to ensure they are appropriate, and that colleagues understand their use/benefit. Configure and prepare reports for Senior Stakeholders within the business to demonstrate value being delivered. Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Demonstrate a track record and the ability to: build relationships and More ❯