Customer Service Jobs in London

601 to 625 of 1,110 Customer Service Jobs in London

Ecommerce Manager

London Area, United Kingdom
MacGregor Black
revenue. Working as part of a collaborative team, you’ll be responsible for managing day-to-day operations across ecommerce platforms while optimizing the customer journey and executing the commercial trading calendar. You will also guide external agency partnerships and support wider marketing and trading initiatives. Key Responsibilities: Strategy … Operations: Oversee all online activity, including product listings, pricing, promotions, and inventory Performance Optimisation: Monitor site analytics and KPIs to improve conversion rates and customer engagement CRM & Email Marketing: Own and optimise Klaviyo CRM campaigns aligned with the trading calendar Paid Performance: Guide digital marketing agency to ensure PPC … spend supports commercial goals Collaboration: Work closely with marketing, design, and customer service teams to enhance campaigns and promotions UX & Innovation: Stay on top of trends to improve the customer journey and identify growth opportunities External Partnerships: Manage platform and vendor relationships to ensure smooth ecommerce operations More ❯
Posted:

Technical Account Manager (English & Spanish speaker)

London, United Kingdom
Getty Images
as demos, technical guidance, onboarding, issue resolution, and product adoption (including MMS and API). Drive product adoption, usage, and retention. Act as a customer advocate, suggesting product improvements and working with the PM/PO team. Assist sales in closing deals and renewals. Deploy product solutions and train … customers. Solve customer issues and review workflows for simplification. Manage day-to-day customer service related to Getty Images' hosted digital asset management solutions, APIs, and platform tools. Communicate technical and non-technical information effectively, manage configurations, integrations, and training, and demonstrate product knowledge and technical skills. … Your Next Challenge: Serve as a key contact for customer integrations across all GI products and services. Advocate for customers to improve product use and support business goals. Maintain expertise in Getty Images Enterprise Solutions. Support sales teams in growing key accounts and mid-market customers. Promote product adoption More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager - Luxury Sanitaryware Products (5280)

London, United Kingdom
SRS Recruitment Solutions
to high-end sanitaryware, bathrooms, kitchens, spas, showers, or very closely aligned interior products and solutions. Ability to manage own area and introduce tailored customer solutions to drive sales forward. Proven track record and a proactive approach to solution selling, with strong existing relationships and understanding of the luxury … an exceptional understanding of the specification design process. Ability to prioritize work according to demand and work alongside colleagues internally and externally to deliver customer service excellence. SALARY & BENEFITS HIGH BASIC SALARY (UP TO £55,000; higher basic available D.O.E) + UNCAPPED AND OPEN-ENDED GROSS PROFIT THRESHOLD More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Project Manager (Leeds)

London, UK
Hybrid / WFH Options
Pentest People
Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive mindset and … tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership skills. Foster and maintain strong relationships both internally and externally. Create and manage spreadsheets and project More ❯
Posted:

2024 South Africa Rotational Programme - Analytics & Sales - Johannesburg/London July OR August ...

London, United Kingdom
NCAA (National Collegiate Athletic Association)
department in Johannesburg. Analytics - London (Initial period, around 18 months) In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use … Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. Sales - Johannesburg After 18-24 months, and having successfully completed your training in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Field Engineer - South London (Full Time/Term Time Only)

London, United Kingdom
Hybrid / WFH Options
Judicium
education arena. About the job: We are looking for an experienced ICT Engineer who has good ICT Deskside Client and Network infrastructure skills, strong customer service and communication skills, and good problem-solving skills, to join our organisation. Key Accountabilities: Attend schools onsite each day and provide cover … where required onsite and remotely via the ICT Service Desk. Experienced in user and issue resolution of all O365 applications and Google Workspace. Participate in IT Projects in all aspects of school networking and security. Assess situations quickly and implement a recovery process with either temporary fixes or a … love to hear from you: Proven ability to work with others to deliver and manage a wide range of programmes & projects to meet our customer and third-party objectives. Experienced, hands-on engineer with good working knowledge covering small organisations or school networks. Confident communicator, both verbally and in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Ad Tech Sales Manager, Adapt, Amazon Ads

London, United Kingdom
Amazon
and enterprise customers? Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With our first-party insights, 300+ million worldwide customer accounts, Amazon properties, and third-party publishers and exchanges - brands can reach the right audiences in the right places, both on and off Amazon. … rapidly changing landscape, agencies and enterprise marketers are adopting Amazon Ads technology, including our DSP, measurement and cloud products, and APIs to enhance the customer experience, exceed their business goals, and navigate complex marketing problems. Do you have the sales experience, industry knowledge, and customer relationships to help … or an entire suite of products, to optimize the advertising process. Examples include Amazon Marketing Cloud, Amazon DSP, APIs, and AWS components. They remain customer obsessed by collaborating with other internal Advertising and AWS sales teams to develop strategic customer plans to grow programmatic media investment through adoption More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst, Business Analyst

London, United Kingdom
Amazon
help scope, influence, and evaluate process improvements, and will contribute to Amazon's success by enabling data-driven decision making that will impact the customer experience. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. … making business recommendations and influencing stakeholders - Demonstrated ability to consistently maintain a high level of integrity and discretion to handle confidential information. - Proven superb customer service to the leadership team and present complex information clearly and concisely - Demonstrated written and verbal communication skills. - Experience linking and handling large More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager III

London, United Kingdom
Trc Companies, Inc
accounting system current with project contract value and estimate at completion values. The Project Manager will maintain a high degree of external and internal customer service via clear and timely communication and project reporting. Project Manager must take full ownership responsibility over the project and ensure that there … cutover and client migration. Plan, execute, and manage the activities of the team and indirect support resources to produce deliverables according to contract/customer requirements. Deliver projects in Waterfall & Hybrid way Ensure the project's budgeted costs and profits are met or improved Ability to strategize and implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Product Manager, Search & Recommendations London; Remote (UK)

London, United Kingdom
Hybrid / WFH Options
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … a strategy that helps customers make the most of Monzo. You'll help build the platform, capabilities and app structure needed to optimise a customer's in-app experience and engagement. That means you'll: Lead the charge: build a product vision and strategy for your area, ensuring alignment … with Monzo's goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Information Communications Technician Apprentice

120 Cockfosters Road, Barnet, England
CERULEAN SOLUTIONS LTD
IT Helpdesk Apprentice. This apprenticeship offers an excellent opportunity to gain hands-on experience in IT support while developing key skills in problem-solving, customer service, and technical troubleshooting. Role Supporting the Technical Team, you will work alongside experienced IT professionals to assist in providing technical support to … Closing Date Tuesday, 24th June 2025 Start Date Wednesday, 25th June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE or More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:

Senior Production Network Engineer

London, United Kingdom
Hybrid / WFH Options
Warner Media, LLC
global network platforms. The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements. Help ensure standards and processes are followed. The role will have a special focus on the design, implementation and … access, DNS, DHCP and IPAM platforms Process oriented engineer with strong execution and follow-through skills Able to prioritize multiple tasks Strong and consistent customer service and communication skills Willingness to work a flexible scheduleand travel Strong team member with self-motivation and desires to improve the infrastructure More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Operations

City of London, London, United Kingdom
Hybrid / WFH Options
IPOE CONSULTING LIMITED
Bank, ensuring competitive advantage is achieved, and that the Bank remains compliant with all relevant scheme rules. Operational Excellence Devise and implement an effective customer boarding and due diligence program, ensuring adherence to relevant regulation and best practice AML governance. Perform the necessary security administrator functions for managing the … experience & skills; Extensive knowledge of Banking Operations, including treasury mid & back office, payments, and loan administration. Experience in modern digital banking services and hybrid customer service models managing directly and indirectly inhouse and outsourced teams and call centres Experience in Cards Operations, complaints management, compliance obligations and all More ❯
Employment Type: Permanent, Work From Home
Posted:

Software & Automation Senior Full Stack Engineer Permanent / Full-Time London, UK View position

London, United Kingdom
Vorboss Limited
people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We … lead intermediate developers, imparting knowledge and fostering a culture of clean code, peer review and shared ownership. • Collaborate cross-functionally with product, operations and customer success to translate requirements into robust technical solutions. The right candidate: • Has 5+ years hands-on as a full stack engineer in a SaaS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager - United Kingdom

London, United Kingdom
Hybrid / WFH Options
Servicechannelventures
RFIs Work with multiple account executives to close large enterprise sales Ensure that product evaluations are followed up and converted to sales Assist the Customer Success team, to ensure that user needs and requirements are clearly understood and communicated for on-boarding and training activities Assist the Evaluations and … markets Proven track record in managing sales cycles in the industrial safety market Use of CRM software and forecasting (Salesforce preferred) Ability to solve customer issues, and deliver better outcomes for customers, through innovative technology solutions (i.e. SaaS) Experience selling safety and/or industrial software and hardware solutions … of gas detection High standard of literacy/numeracy Excellent communication and inter-personal skills Ability to communicate effectively at all levels of a customer - from device users to C-Suite Multi-lingual capability preferred Goal-orientated and driven Strong prioritization and organizational skills Demonstrates commitment to world-class More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Engineer

London Area, United Kingdom
Hybrid / WFH Options
Understanding Recruitment NFP
O365, Windows 10, Azure & Intune. Skills required for the IT Engineer are: - Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere - Customer service skills over the phone and face to face - Experience with ITSM & Asset Management Tools - An expert communicator Infrastructure Engineer/2nd line More ❯
Posted:

Business Development Executive

London, United Kingdom
CM recruitment
sales pitches Business Development Executive skills required: Experience in a frontline sales role is essential ideally within a tour operator or retail travel Strong customer service and inter-personal skills Excellent presentation skills Knowledge of working on marketing plans and preparing budgets Advanced skills in MS Office, Excel More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IS Support Analyst - Global Law Firm

London, United Kingdom
Ryder Reid
Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ESG Programmes Manager

London Area, United Kingdom
Global Switch
of experience and a commitment to long-term partnerships and sustainability. We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us More ❯
Posted:

Senior Corporate Counsel

London, United Kingdom
nCino, Inc
judgment, able to handle a great deal of responsibility without substantial supervision, and able to manage multiple competing priorities under deadline pressure. Excellent communication, customer service (internal and external) and interpersonal skills. Flexibility and willingness to work on a broad variety of legal matters with a team-player More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Scientist (R, MLOps)

London, United Kingdom
Tekaris GmbH
support with 360 insight into the elite Women's game. ENGLAND & WALES CRICKET BOARD Digitalising orders, boosting efficiency and simplifying communication. STRABAG SYNGENTA Enhancing customer service with an intuitive online portal for managing insurance policies and claim processing. GRAWE Creating a seamless UX to simplify skin cancer risk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technology and Operations Legal

London, United Kingdom
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IFRS9 Modeller

London, United Kingdom
Hybrid / WFH Options
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Risk Analyst Compliance Shoreditch

London, United Kingdom
Chip UK
amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Executive

London, United Kingdom
Hybrid / WFH Options
LoopMe
and close advertising partners aligned with LoopMe's strategy. Develop strategic relationships with media agencies and advertisers. Collaborate with internal teams to ensure excellent customer service. Coordinate with technical support to resolve partner issues. Manage multiple initiatives in a start-up environment. You'll have Experience in media planning More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
London
10th Percentile
£29,063
25th Percentile
£33,250
Median
£42,500
75th Percentile
£63,750
90th Percentile
£77,500