an ongoing understanding of the client's various engagements across ACA. Develop and strengthen relationships with clients to support high retention rates. Develop strategic accounts plans. Retain the current customer base and expand revenue through cross/up-sell opportunities by connecting the client's business objectives with business solutions. Grow existing client relationships and hit growth targets. Responsible … one's own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks. Dedicated to upholding ACA's high-quality standards and customerservice focus. Strong organizational and problem-solving skills with attention to detail. Proven demonstration of intellectual curiosity, drive and bias to action, high level of organization, executive presence More ❯
to the third line support and second line support as needed. Determine through liaising with Team colleagues the need for additional or modified IT services to provide an improved service to the Team. Maintain the security software of laptops, desktops, and tablet computers to prevent unauthorised access and block any threats from installation. Create, manage, and administer accounts on … as well as laptop and mobile phone support and networking configuration. Excellent communicator with the ability to communicate technical issues to all levels Advanced problem-solving and troubleshooting skills Customerservice skills demonstrated through communication, knowledge, attention to detail and ability to get things done Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing More ❯
Work independently Able to prioritize work in a fast-paced office environment Strong computer and/or data entry experience necessary Ability to read and perform mathematical calculations Strong customerservice, technical aptitude and attention to detail Preferable Knowledge of ticketing system. Initiates, updates, tracks, escalate and close trouble tickets All qualified applicants will receive consideration for employment … an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. About Us CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art More ❯
believe we can achieve this using conversational AI and deep integrations. While most chatbots only cause frustration, we have built the Ecommerce chatbot that actually works! It can resolve customer issues end to end, detect carrier problems, perform investigations, issue return labels, refunds, replacements, and do all of this proactively before the customer even notices the issue. The … bot also replies to emails, analyses photos of defected products and can guide customerservice agents. On top of all that there is advanced analytics that delivers metrics not only on AI performance but also unique insights such as order delivery bottlenecks. Some of the select customers that have joined us on this mission are: On, Holland & Barrett More ❯
audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. The Inventory Team at StackAdapt focuses on managing the advertising … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customerservice, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best More ❯
of contact for physical security between the employees, internal security teams, and internal Palantir operational teams. Design, plan, and implement a broad range of controls to safeguard people and customer data in highly sensitive environments. Directly lead, manage and mentor physical security personnel, maintaining clear performance standards while developing future physical security leaders. Core Responsibilities Develop and maintain a … physical security program that effectively meets compliance and security requirements as stated in our customer contract. Perform technical implementation of various controls, processes, and procedures. Interface directly with internal operations, security teams, and security vendors to support business and security objectives, e.g. a safe and secure working environment, with consistent, high-quality customerservice to employees, customers More ❯
skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customerservice solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants More ❯
/or risk systems is desirable. Exceptional written and verbal communication skills. Excellent analytical skills. Detail oriented, results-driven and self-motivated. Proven organizational skills with strong commitment to customerservice and product delivery. Ability to work effectively in a fast-paced environment. Strong technical aptitude and understanding of how technologies impact delivery. Experience executing database queries (SQL More ❯
that are consistent with LoopMe strategy Develop strategic relationships with specific media agencies and advertisers Work with internal teams on behalf of clients to ensure the highest level of customerservice Interface with technical support internally to resolve issues that directly impact partners Manage multiple business initiatives in a start-up environment You'll have Experience within a More ❯
for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Engineering Manager, CustomerService Platform More ❯
one's own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks Dedicated to upholding ACA's high-quality standards and customerservice focus Strong organizational and problem-solving skills with attention to detail Strong oral and written communication skills What working at ACA offers: We offer a competitive compensation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
brabers
senior level roles Excellent phone and written communication skills - comfortable speaking to candidates and clients alike Strong organisational skills with a process- and results-oriented approach Strong affinity with customerservice, with a people-first mindset and commitment to consultant satisfaction Resilient and proactive, with the ability to follow process, and manage multiple priorities Open to feedback and More ❯
senior level roles Excellent phone and written communication skills - comfortable speaking to candidates and clients alike Strong organisational skills with a process- and results-oriented approach Strong affinity with customerservice, with a people-first mindset and commitment to consultant satisfaction Resilient and proactive, with the ability to follow process, and manage multiple priorities Open to feedback and More ❯
and can-do attitude A team player! Good technical knowledge and understanding of ad-serving and tracking technologies Solid grasp of arithmetic, percentages and decimals, and performance analysis Excellent customerservice skills and ability to resolve queries efficiently, effectively and courteously Strong communication and interpersonal skills Social and outgoing and able to build relationships with ease Proficient with More ❯
analytics, automation and process re-design approaches. Our offerings span the spectrum of strategy, advanced analytics, planning and technology to optimize deployment of resources (inventory, network, etc.) while maintaining customerservice levels. Supply Chain Analytics Manager We seek a Manager within our Supply Chain & Manufacturing (SCM) space to join our Europe offices. The primary focus of this role More ❯
. Strong experience in reporting. Strong hands-on delivery in travel settings configurations. Experience in using a CRM system to track and resolve issues. Professional Skills: Business acumen and customerservice mind-set. Effective communication skills. Analyses and compartmentalizes issues. Makes systematic and rational judgments based on relevant information. Can interpret data and quickly identify symptoms & root causes. More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯
us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customerservice professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised More ❯
globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Role Overview As a Senior Business Development Manager , you'll play a key role in More ❯
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Company-wide strategic objectives and driving a healthy culture based on our PIC Values of More ❯
trading infrastructure Prepare reports/analysis as required by your immediate manager and/or senior management Effectively consult and communicate with internal and external stakeholders such as Operations, Customer Services, Sales, Marketing, and Compliance Provide input to trading product roadmaps for the Pepperstone group Work collaboratively with others across multiple channels and teams to foster a collaborative culture More ❯
with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required technical and professional expertise Key Responsibilities: Design, code More ❯
way • Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis • Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner • Overseeing customerservice requests: returns, exchanges, bespoke and pre-ordered items • Overseeing customer experience, proposing ideas to refine our DTC and execute them • Development of content and management of the brand's Instagram presence • Creating shipment labels for DTC orders and returns. Ensuring smooth transport. Who you are: • Previous experience working in Wholesale, E-commerce and marketing • Possess a … strong communicator with excellent written and verbal skills • You are proactive, resourceful, and able to work independently as well as collaboratively within a team. • Committed to delivering an exceptional customer experience. More ❯