trading infrastructure Prepare reports/analysis as required by your immediate manager and/or senior management Effectively consult and communicate with internal and external stakeholders such as Operations, Customer Services, Sales, Marketing, and Compliance Provide input to trading product roadmaps for the Pepperstone group Work collaboratively with others across multiple channels and teams to foster a collaborative culture More ❯
with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required technical and professional expertise Key Responsibilities: Design, code More ❯
way • Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis • Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner • Overseeing customerservice requests: returns, exchanges, bespoke and pre-ordered items • Overseeing customer experience, proposing ideas to refine our DTC and execute them • Development of content and management of the brand's Instagram presence • Creating shipment labels for DTC orders and returns. Ensuring smooth transport. Who you are: • Previous experience working in Wholesale, E-commerce and marketing • Possess a … strong communicator with excellent written and verbal skills • You are proactive, resourceful, and able to work independently as well as collaboratively within a team. • Committed to delivering an exceptional customer experience. More ❯
Enablement Manager, Global Partner Enablement If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customerservice, we'd like to speak with you! Here's your chance to join Global Partner Enablement team working in the highly visible role of Senior Partner Enablement … Channel Partner • Use and analyze AWS data to identify key trends in the region across the APN channel partners, and with the APN sales leaders in the territory determine service and product priorities for territory training plans and curriculum to deliver customer satisfaction and partner revenue. • Increase the number of AWS certified and accredited individuals in the Partner More ❯
Seeking a motivated Business Administration Apprentice gaining hands-on experience in office management, customerservice, and administrative support. Eager to contribute to business operations while developing key skills in organisation, communication, and teamwork. Role Work in both accounts and service departments Answer telephone calls promptly Advise team of sites to attend by telephone and email Liase with … customers ref booking dates/times for our staff' attendance Use IT skills for all job placements, parts purchasing and customer/supplier invoicing Use Excel and Word to record jobs attended by date and engineer Use Microsoft Outlook to email customers and engineers Prepare invoices and estimates from job sheets completed by engineers Take debit/credit card … payments over the telephone via a virtual terminal Administer contract customer servicing paperwork Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required Accept delivery, unpack, check delivery notes and put away in related stores Filling of invoices, job faxes/emails, remittances, purchase invoices Attend all relevant training courses Training Full More ❯
opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The successful candidate will drive new business initiatives, develop and maintain relationships with key account stakeholders, and understand business drivers to effectively position … and promote Sabio solutions. Collaboration with the presales and consultancy team to develop business cases based on ROI or customerservice improvements will also be essential. The ideal candidate will have experience in solution/insight selling, a strong cultural fit with the drive to advance our business, and a keen interest in developing new knowledge and skills More ❯
a fast-paced and international environment. You'll support the Billing and Credit Control team with day-to-day cash allocation, helping ensure incoming payments are accurately applied to customer accounts. You'll work closely with internal teams and develop your understanding of accounts receivable processes. Your Responsibilities Process and apply incoming payments (bank transfers and credit cards) to … customer accounts. Help identify and resolve payment discrepancies or unmatched transactions. Assist with daily reporting of cash received and support month-end reconciliations. Maintain accurate customer account data in Excel and internal systems. Support communication with internal departments (e.g. Treasury, Sales) regarding payment queries. Assist with preparing documentation for audits and financial reports. Learn and support intercompany transactions … team. Required Skills, Qualifications, and Experience Currently studying or looking to start studying towards AAT or a similar finance/accounting qualification. Some experience in a finance, admin, or customerservice role (internships or work placements are welcome) Strong attention to detail and willingness to learn. Basic understanding of accounting principles is a plus. Comfortable using Excel; knowledge More ❯
and secure software solutions. - Use the latest AWS technology to manage infrastructure and services in multiple AWS regions around the world- Design and implement tools for the engineering and customerservice teams - Design and implement solutions to monitor service health, perform log analysis, and automate recovery - Participate in architecture and code reviews to ensure best practices for More ❯
in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world. How you'll make an impact Our Customer Experience team plays a crucial role in our continuous growth journey. As the first point of contact for our customers, you will be responsible for ensuring they receive high … love helping people and setting a positive tone of communication. You are proactive, like to solve problems and can think outside of the box. You want to develop your customerservice and technical skills within an innovative and international company. You have excellent communication and problem-solving skills. You are passionate and ready to make a difference with More ❯
you'll be at the forefront of enabling residents to live more independent lives within their own homes. You'll be instrumental in delivering an early intervention and prevention service, providing crucial support from initial referral through to installation, monitoring, and emergency response. This position offers a unique opportunity to combine technical skills with direct positive impact on people … assessments and install a range of assistive technology equipment. Administer referrals, ensuring residents are at the heart of every step. Provide essential support for our out-of-hours telephone service, handling complex queries and emergency situations calmly and effectively. Build strong relationships with colleagues, social care practitioners, referrers, and health professionals. Drive safely to incidents, emergency call-outs, and … routes. Maintain accurate records and use various IT systems efficiently. Deputise for the Team Leader as required, demonstrating leadership potential. What you'll bring: Proven experience delivering high-quality customerservice, both face-to-face and over the phone, ideally within a complex environment. The ability to make quick, calm decisions and multi-task effectively in emergency situations. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Project Ability to lead and manage Technical Resources, operating in a matrix management structure Demonstrate examples of working in similar successful positions previously Demonstrate a very high level of customerservice and stakeholder management expertise, ensuring Project Stakeholders are kept updated throughout the Project duration Demonstrate commercial awareness and the ability to negotiate with our supplier to ensure … they provide the best balance of quality, service and price Be an excellent communicator with the ability to delivery clear and concise updates to stakeholders, including senior stakeholders within our Business Desirable Experience: IT knowledge, previous experience of delivering projects involving the following technologies, although not essential, is advantageous for the role: Microsoft cloud-based technologies (e.g. M365, Azure More ❯
weight:normal;font-style:normal;text-decoration: underline;} Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone … client servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customerservice is needed. Apply now to Just IT or email (url removed) and we will review your application. If you are suitable for the role, we will be More ❯
Project Ability to lead and manage Technical Resources, operating in a matrix management structure Demonstrate examples of working in similar successful positions previously Demonstrate a very high level of customerservice and stakeholder management expertise, ensuring Project Stakeholders are kept updated throughout the Project duration Demonstrate commercial awareness and the ability to negotiate with our supplier to ensure … they provide the best balance of quality, service and price Be an excellent communicator with the ability to delivery clear and concise updates to stakeholders, including senior stakeholders within our Business IT knowledge, previous experience of delivering projects involving the following technologies, although not essential, is advantageous for the role: Microsoft cloud-based technologies (e.g. M365, Azure, AWS) Email More ❯
partnerships with clients Be a resource for sales, helping to advise on marketing strategies and to optimise campaigns, maximising the benefits of the Samsung Ads platform Provide outstanding client service throughout the sales and post sales process, responding quickly to requests and troubleshooting issues Manage each phase of every campaign efficiently and transparently keeping sales and the client updated … internal and external audiences Strong PowerPoint & Excel skills What does success look like? To succeed in this role, the candidate must have phenomenal attention to detail, love delivering fantastic customerservice and enjoy working collaboratively. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at … the core of everything we do. The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions Manager, who should retain a key focus on driving revenue and retention. As a relatively new division of Samsung More ❯
great fit. What we're looking for in you Ability to learn and explain a technical product or concept Excellent English language and written communication skills Experience providing outstanding customerservice for a technical product Experience supporting business customers in a B2B environment The ability to present yourself with professionalism, friendliness, and a willingness to assist Confidence to … speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert level understanding of Duffel's products and share your … questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to your personal growth. Our More ❯
with the ability to troubleshoot technical issues and provide effective solutions. Excellent communication skills, both written and verbal, with the ability to interact with clients in a professional and customer-focused manner. Attention to detail and the ability to manage multiple client requests simultaneously. A proactive and self-motivated attitude, with the ability to work independently and as part … of a team. A passion for delivering exceptional customerservice and building strong client relationships. 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance programme Travel loan scheme Charity days Breakfast provided Social events throughout the year Hybrid Working More ❯
with the ability to troubleshoot technical issues and provide effective solutions. Excellent communication skills, both written and verbal, with the ability to interact with clients in a professional and customer-focused manner. Attention to detail and the ability to manage multiple client requests simultaneously. A proactive and self-motivated attitude, with the ability to work independently and as part … of a team. A passion for delivering exceptional customerservice and building strong client relationships. 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance programme Travel loan scheme Charity days Breakfast provided Social events throughout the year Hybrid Working More ❯
in-person presentations and discussions Collaborate with internal teams, including account management and programmatic consultants to deliver proposals that exceed advertiser and agency marketing objectives and expectations Deliver exceptional customerservice and insight led learnings that will ensure you deepen relationships and keep your customers coming back for more! Develop and maintain relationships at all personnel levels within … Demonstrated ability to perform against quota and excel in a highly competitive market Bachelor's degree A thirst for learning and a desire to continually improve yourself as a customer-facing sales professional Hunger to succeed and a desire to work hard to achieve both personal and professional goals Proven sales success with a minimum of 2+ years total … experience in advertising, digital media, mobile or internet technology sales Demonstrated strategic, consultative and analytical sales approach with a focus on building partnerships with clients Customer-focused leadership with excellent communication, networking and negotiation skills Willingness to travel to outside markets if required Knowledge of the TV/online/mobile advertising industry and data a plus Willingness to More ❯
with industry experts Participate in the tech community and build the BrainStation brand beyond the campus Requirements Bachelor's degree or equivalent experience 1-3 years experience in a customer or client-facing role Strong attention to detail Thrives in a fast-paced environment Willing to try new things and pivot as needed Professional verbal and written communication skills … including public speaking experience A dedication to providing the best customerservice and experience Willingness to help out where needed in all facets of the organisation A passion for learning new skills Perks and Benefits Comprehensive Health & Wellness Benefits Package Retirement Planning New Device Allowance Socials, Outings & Retreats Culture of Learning & Development Flexible Working Hours Work from Home More ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customerservice by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯
EC3R, Billingsgate, Greater London, United Kingdom
Hall&Kay Fire Engineering
installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customerservice by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯
North London, London, United Kingdom Hybrid / WFH Options
NFP People
by supporting our regulatory functions and ensuring that individuals and organisations meet our rigorous professional standards. About you You are an experienced and adaptable administrator with exceptional communication and customerservice skills. You bring strong attention to detail, excellent digital literacy (especially Microsoft 365), and a proactive approach to planning and prioritising. You'll thrive in a collaborative … environment and enjoy working as part of a small team dedicated to improving mental health service provision. You'll also have the diplomacy and discretion needed to handle sensitive issues, and you will understand when to use your judgement or escalate a concern. Ideally, you'll also bring knowledge of the psychotherapy or mental health field, or experience within More ❯
drive in-bound leads Managing relationships with current clients, driving upsell opportunities Keeping up-to-date records of activity, market feedback, and pipeline in the CRM Collaborating closely with customer success, editorial, and marketing teams Requirements 3-4 years of experience in a B2B media sales/content solutions role Proven track record in achieving sales targets in a … consultative sales environment Exceptional customer focus and excellent time management skills Company Overview Our client is a specialist in bioscience publishing, offering expert insights into the latest developments in biomedical R&D. Based in London, they are known for their passionate commitment to innovation, a strong focus on customerservice, and the nurturing of long-term partnerships … work environment with the scope for you to shape your own path A hybrid/remote working arrangement 25 days annual leave plus one extra day per year of service, up to 30 days With a culture that's open to new ideas and a passion for pushing boundaries in bioscience publishing, our client offers an engaging work environment More ❯
range from Principal M&E Contractors, Housing Associations and Local Authorities, Facilities Management and Property Managing Companies. Gamma's philosophy is to bring our clients the highest level of customerservice and innovation in our system designs to ensure customer satisfaction and quality. Role Summary: To manage the full project life cycle from start-up, through delivery … visitors. Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met. Gamma is an equal opportunities employer. Salary dependent on experience - 40-45k DOE plus commission scheme Pension scheme 28 days holiday (Including More ❯